Personally, I felt really uncomfortable buying a car from a small dealer, you know all of those stories you hear. I had gotten into a car accident and needed a car pronto. I just got a newer version of my last car, the vw beetle because I loved it. First off, The pictures of the cars are great and accurate, but the dealership is kinda sketchy. They were nice, but just the uncomfortable feeling of not being at an actual dealership and the cars were no warranty. I ended up getting the car and a warranty added onto the loan. I was glad i got that because 5 months after I got the car, the floor was soaked after the rain, long story short, i got alot of work done on my car. I called them a few times, but they were very "nice" about blowing me off. It is a choice that i would redo. Just be careful and get a warranty because you never know with them from what I have heard. read more

This place is awesome! I was helped by two gentleman and they found the perfect Honda accord for me at the best price in all of the bay! Their follow up was amazing and customer service was definitely #1 here. Nothing like the other trash car lots in the bay area that I was used to. Hani sold the car to me and his partner set everything up for me and made financing extremely easy. Will most definitely be buying my next car there!!! read more

Luay was great to work with. He gave us a great deal on a used Prius and immediately addressed an issue we discovered shortly after purchase at no charge. After months of looking for a used Prius we got a great deal from Luay and he was transparent and honest through the process. read more

I recently bought a 2009 Toyota Camry from Fast Trax Auto. AWESOME price and such AWESOME people! Hani especially, he is so professional and attentive to detail. He didn't pressure me AT ALL, which was so refreshing compared to all the other dealerships I visited. I highly recommend this place if you need a car! So family oriented and quick! He financed my loan within the day and I was able to drive off in my new used car. I really appreciated the honesty and integrity this shop offered, it's really hard to come by these days. They even answered questions I had that were irrelevant to their inventory, and gladly gave me such good advice about purchasing cars. Hani and Luay went out of their way to make sure I was happy with my purchase, and I so am. This will always be my dealership! Thanks guys! read more

I had THEE BEST experience here! I was referred here by my cousin that just bought a car a month ago and he said he had a good experience so I gave this place a try.Hani was awesome & got me financed & into a great car I am truly happy ! The process was quick and I got a great deal on my car . I have always dreaded visiting car lots looking for a car and dealing with slime ball salesman , but you wont get that here at fast trax auto . They treat you with respect & actually have your best interest at heart . After getting my car Luay & Hani showed me how to work certain buttons on my car and filled my gas tank up too! If you want a great deal on a car and quick painless buying process come here! They are really a hidden gem :-) read more

Hello Everyone.... I would like to share with everyone that's in the market to Purchase a Vehicle like I was, I found a 2013 Toyota Corolla from "Fast Trax Auto" in Elcerto, I was blown away by the Service, this was truly the best *BY* far, these guys are top notch easy going and very Professional, very fast process.. I encourage anyone in the Market for a car to go there!! read more

Highly recommend Fast Trax Auto. Went into the dealership expecting an arrogant pushy sales person. That was not the case. Dealt with Hani and he made the whole experience at Fast Trax smooth and comfortable! The car is great and was priced lower than its worth. Will do business with Fast Trax again for sure!!!! read more

I've purchase 2 quality use cars from them and had no problems with my cars , good place to buy good dependable use cars !!!

We've owned our Toyota Tacoma for over a year now and couldn't be happier with our purchase.

My car got totaled 3 weeks ago due to an hit-and-run incident.....I need find an replacement vehicle for work.... been shop around up to Concord and down to Fremont.... and I finally found the nice Honda Fit sport which is exactly what I needed. Luay the owner is nice and informative about this car, and we settled at a price where we both able to step in the win-win situation zone. The process took a while since I need to get myself to Golden1 get the loan approval and Luay is patient enough and let me drive the Fit home by put down a very small portion of down-payment. Highly recommended this place: honest seller, good quality used car, reasonable price. A ++++++++++++++++++++++++++++++++++ ^__^ read more

I had a great experience purchasing my Toyota Sienna 2003 just a month ago as the owner is very friendly and professional. There was no pressure. I came to his car lot twice before purchasing it. He even gave me a price list of all listed cars. He never called me. He told me to call him before I left my house if he still had the car since I was coming from 60 miles away. I wasn't to find a better price read more

GREAT GREAT GREAT!!! They really helped me out. Easy financing, great prices. If your looking to buy a car this is the place!! read more

I bought a 2007 Volvo from Luay and Hien and I must say that it was one of the easiest transactions I've ever completed. Their level of customer service was outstanding and I am VERY pleased with my vehicle. I highly recommend this private dealership. read more

I've been knowing the people at Fast Trax Auto for over eight years and I would really recommend to purchase your vehicles their. I have recently just purchased my third vehicle from them and it was a very fast and easy process. I greatly appreciate all the help from you guys. Great people, great service and great vehicles. Thank you guys!!! read more

I bought my Camry from this dealership and it was the most pleasant experience I've ever had purchasing a car! I didn't feel pressured at all while checking out their lot. They made the deal seamless and so convenient for my schedule! Will be doing business again for my family auto purchases! Very family oriented and locally owned business. Hani and Luay treated me so well, thank you guys for my car and awesome rate. Will be recommending. read more

We drove quite a distance to see a 2010 bmw 3series that we viewed online we were very happy to see that the car was as described to us by their website and verbally by the salesperson. We had our own credit union approval but ended up going with their financing because it was even better. read more

This review is overdue. I bought my 2002 toyota tacoma here, and it is a great truck. The owner was very honest. He knew I was coming from 4 hours away, and he sent me close up photos of the few dents it had, which I had no problem with. I really appreciated his honesty - most car dealerships would not go so far out of their way, as he did. I highly recommend this dealership. Honesty goes a long way. read more

Rule number one: If you do your due diligence before you purchase a used car, then the responsibility lies on you if there are problems, or successes. Fast Trax Auto has chosen to provide a level of service that clearly separates themselves from the dealerships. There is no one in your face, shark frenzy, drooling dog car salesman trying to get you closed right away for commission dollars. What you get here is good customer service; Calm and friendly, Hani and his staff's customer service is just like the selection of cars they choose to provide...(Quality ). I'm saving my fifth star for next review. Currently it's 5 months later and I'm back at Fast Trax looking for another car to buy. read more

Fuck this place. Made a deal with me and i was suppose to pick up the car the next morning. then they called me the same day to tell me they sold the car. bad ass fucken service!!! dont ever buy a car from them! they will fuck you over! read more

Recently bought a Toyoya pickup from Fast Trax. Quality vehicles, fair prices, and amazing service. Luay was awesome to work with. Will be my first stop when it's time for my next vehicle. read more

Luay was WONDERFUL to work with. We had looked at a similar car at a large dealership. The large dealership was rude, pushy and overpriced. We had the opposite experience here. The car prices were very good and no price haggling with multiple salesman. All the cars were nice and there is many different styles to choose from. The car buying process was fast and smooth with Luay. We will highly recommend our friends and family to buy from here. We'll also be back to buy our next daughter her first car. read more

****Please read the whole review*** I found a car like one i used to have... I got the loan approved with a credit union, but the only thing the credit union ask is a copy of the car's title. When I told the owner he said that he doesn't have the title because they never received it when the purchase the car. I keep calling for an entire week asking if the finally send at least a copy of a warranty certificate or anything, but they keep avoiding me, they also say that the owner (the one who I was doing business) was on vacation. Bottom line, I something feels sketchy it is sketchy! **** Note about this review***** I received a call from the dealer's owner concerning about the review. He explain everything about the car title etc.... I just wait a few days for them to send the car title and I thought there was a catch. Now I see he back up his business. Sorry I had to shake things this way I apologize about the sketchy thing I wrote on the past review, I take it back. read more

I bought a car from them about a year ago and right off the bat I could tell that I was ripped off. The tires I left the shop with were not suitable for driving (according the inspection I had done-always have the inspection done first!). Then I found out the car needed some very expensive maintenance done. Later I found out that the car had a transmission problem that was going to cost me over 2 grand to fix. The last fact that I wanted to point out is that they definitely played down a lot of issues that I found out were very important regarding the car. Since then I managed to get a fair price by trading the car in at a dealership where it is solely going to be used for parts. As a first time buyer I was definitely taken advantage of. BE WARNED! read more

These guys are professionals and they keep there word when they say there going to lower the price. I Bought a black 2008 Maxima and had the best experience buying it i would really recommend it to any one, very helpful and Outstanding Customer service. Thanks read more

This is the second review I'm writing about Fast Trax Auto. Once again, without any profit motive and out of pure helpfulness, they went out of their way to assist my adult son and his new wife with a difficult car and finance problem. These guys are more than just car dealers -- they are kind people. read more

I wish I could give zero stars for this place. They are completely unprofessional and here is why. I was browsing the car selection and as I was looking I overheard them talking loudly about customers behind their back. This nice old lady was simply asking for help, obviously she didn't have all of the information she needed to complete a sale. As I listened in I heard one guy call her names and insult her intelligence. I was surprised by the names he called her and the language this person was using, and the poor little uniformed lady was as nice as could be. Stay away from this place, unless you want them talking about how stupid you are behind your back. read more

Just bought a car from them on Wednesday, December 30, 2009. On Saturday, January 2, 2010, three days later, the Check Engine Light came on and there is a click in the motor. Will pay for diagnostic check this week. The diagnostic from a franchise dealer indicated the car needed a new engine. We called the dealer, and they told us to just bring the car back because they want satisfied customers. They also called the franchise dealer to verify the dealer's diagnostic. They refunded us our down payment and took the car back with no questions asked. I am still astounded by the ethics of this dealer. Who hears of this level of service these days? read more

Very positive experience! Kind, patient, informed, knowledgeable, honest, fair. We were very impressed and I plan to take my soon-to-be 16 year old there to buy his first car as I now know I can trust these guys to give great advice, fabulous service, fair prices, honest information and quality cars! Wow. Great variety of cars on their lot and hard to choose because so many good choices. We also did a trade-in and they were so transparent and open about the whole process and the pricing. It was really a remarkable interaction from start to finish and I have zero hesitation in giving them the highest of recommendations. read more

We bought my son his first car from them and we loved the service and ease of transaction. The staff was knowledgeable and very friendly. I recommend you guys checking it out before you go anywhere else. You will be glad you did. Overall a great experience. We will definitely go back there to get my other son his first car when he gets his license. read more

Buying a car can be tough. Buy a used car can be extremely tough. In asking around, 2 friends recommended Fast Trax, citing their positive outcomes. I am extremely pleased with my own experience at Fast Trax. From the first moment on, I was treated with respect and honesty. I was able to have the vehicle inspected at the dealer (no problems) and we negotiated without any issues. In chatting with L. & H. they clearing put a lot of effort into finding quality cars, put no pressure on buyers and were very easy to work with. I highly recommend them! read more

I found a decent looking 2003 Honda CR-V online and came to see it in person at Fast Trax. Big waste of my time and money. This tiny little lot has several good looking cars in the front, but the office is dirty and unprofessional. The salesman Luay doesn't allow you to have your own mechanic look at anything, you have to pay $150 for a dealership to do a thorough inspection. I agreed. The list of issues with the car came to about $775. Kelley Blue Book rated this car $6500 at the MOST (he wanted $7995). I tried to reason that the windshield had been blasted beyond repair and all the leaking gaskets and cracked engine mount made the car worth no more than the KBB price. He laughed in my face and said "that's just not going to happen." I momentarily went up to $7k but I couldn't give up that much money PLUS tax and license for that car. He tried to offer to fix the issues himself, at which point I laughed because I would not drive a car altered by a used car salesman at such a sketchy little lot. Especially one who clearly knew nothing about the mechanics of it. I took my cash and ran. Save yourself the time and money and go somewhere respectable and reasonable! read more

Louis was wonderful . I drove 2 cars neither was right for my bad back but he gave me a lot of info about buying a car from a private party and shared his thoughts about the price etc for the car I found. really a nice guy who likes cars and people! read more

I bought a Honda Accord from Fast Trax for my girlfriend just over a year ago when I lived in Berkeley. The transaction was great and we have had no problems with the car at all. I recently found myself in the market for a car. I came down from Sac after looking at their website. Luay and I closed on a Lexus SUV in less than an hour. Easy transaction and am totally satisfied. Always nice to support small businesses like this one. read more

My wife and I just purchased a vehicle from Fast Trax Auto. They were professional, courteous, and not pushy in any way. They ordered replacement weather-stripping that the vehicle needed and made the paperwork and trade in of our old vehicle very easy. read more

I would definitely check the blue book on any of the cars they are selling over there. The guy won't negotiate on his way over priced tacomas. I found a 2003 tacoma with half the mileage as the one I looked at there and they were the same price. Think twice and know your facts before buying anything there. Glad I didn't get tricked read more

Absolutely the best service I have ever received from anywhere, let alone just car dealerships. Both gentlemen that assisted were very kind and professional, treated me like a person and not just a potential sale. No pressure, no used car salesman vibe at all. I was a little bit skeptical at first being that it was a used car place, decided to check it out anyway cause i wanted to look at a tacoma they had. One of the best decisions i've made by going to check them out. They have the best price on tacomas i've seen anywhere. After test driving it I had to have it. They helped with the financing and had me on the road in my new 09 tacoma in no time. Not only great service, but fast service as well. I would recommend this place to anyone looking for a great deal on a quality used car. thanks again you guys. the truck is running like new!!! read more