The workers were very nice, environment was very clean.. the pizza and bread sticks were pretty good. I personally wasn't a fan of the pasta at all. It is unlimited breadsticks when dining in which is nice. However I personally wasn't crazy about the food experience overall. read more

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We were traveling late at night and searching for a quick bit for dinner. Thankful this spot was open! We still have an hour left but needed dinner since it was 9:30pm! (Crazy travel day). They were quick to get our meal and had all the to-go items we needed. The bread sticks and spaghetti were a favorite. Our car smelt amazing. While the smell was amazing this celiac gal did not order anything but my glute full family enjoyed every bite. My daughter and husband ate on the lasagna for 2 days which was perfect for our hotel stay! The location is super easy access from the interstate. We will be back on our next soccer trip to North Missouri! read more

Fazoli's - Italian Near Me - Belton, Missouri

loved my fettuccine Alfredo my husband said the spaghetti was the worst thing ever he would rather have a can of Che'd Boyardi read more

Wife picked up spaghetti, meatballs, and bread sticks. The bread sticks tasted like they'd been cooked in rancid oil. and the meatballs looked bluish green inside when I cut into them. Almost like they were moldy. Some looked OK some looked gross . No thanks, I threw the whole lot into the trash. Disgusting. read more

I hadn't eaten at Fazoli's in years. Was running an errand in Belton but was super hungry. Stopped there. Was so impressed. Didn't remember the food being so good. And plentiful. Was also impressed with Jesse. Full of energy, smiled, helpful, attended to customers needs. Can't say enough good about him. And, NO, we're not related. :). Also, place was clean and comfortable. I don't eat out as much as many people I know, but won't forget about Fazoli's now. Thank you Fazoli's! read more

We were in town for district wrestling. My hubby gets super excited anytime he sees a fazolis so we had to order! I ordered easily online. we were ordering for 8 people so we ordered a large family meal and an entree. They forgot the entree and the breadsticks were awful, however I went back to get the entree they forgot and they gave me free breadsticks that were amazing for my trouble. So I know this place can do great breadsticks. The guys working were super friendly. I'm impressed with the customer service and they made things right after messing up. read more

Person working the front has horrible people skills. Makes the customer feel like an inconvenience. Could hear the same front person arguing with other employees and seemed like they were passing their duties off on others. Seems like an all around toxic individual. Could tell other employees were stressed because of this person. I ordered the chicken fettuccine, chicken tasted sour to me. My wife said it tasted fine, however. Wife had the chicken bacon ranch salad, she said it tasted great. The restaurant itself could use a deep clean. Floors were super sticky, tables were wiped down but also sticky. Did not use the restroom. Don't plan on going back anytime soon. Especially if the same person is working the front. read more

Fazoli's - Italian Near Me - Belton, Missouri

Disappointed in the new keto flat bread. It's small. It's got barely any toppings on it and I don't think there was any sauce on it at all. Thin cracker like crust. Very sad to say this as I had hoped since they hyped it, it might be decent. When the server brought it to my table she also brought a tray of bread sticks...I had to ask her to take them back to the kitchen as "I'm doing keto and not eating bread". Staff needs some training so they know to at least ask about that. read more

Fazoli's - Keto pizza - Italian Near Me - Belton, Missouri

I hate leaving 1 star reviews...but...when we all get food poisoning from it, it must be done. They were behind on orders and I was the 2nd car waiting for food to be prepared. Violently ill. To add insult to injury, the guy working the window was abrasive and not in the least bit friendly. Officially will never eat at another fazolis again. read more

I wanted to leave a Google review but it appears this fazolis has their Google reviewz off. I went thru the drive thru tonight (7/30 6:30pm) I originally tried to order online but decided to go through the drive through because online it said it was going to take 40mins. As soon as I get to the speaker im told there are no bread sticks. Okay. I asked if they are offering any kind of substitute and I'm told the options. I can't remember all of them but I do remember a piece of pizza and cheese cake but you can only get one substitute per ORDER! Each meal is supposed to come with a bread stick so why would y'all only give one substitute per order? Make it make sense. The girl at the speaker gets her manager who comes on and offers no apology or anything and tells me he is just doing what he's told. I understand that but still doesn't make any sense. If I'm ordering a meal that comes with a bread stick, I should get a substitute for each meal that would have a bread stick. I order my food and get my total. Remember I was going to place my order online and decided not to. Tell me why my total at the store was almost 5 dollars more than online? I still had the app pulled up on my phone with my order and total. I show the manager who can't give me an answer that makes sense. It was literally the same exact order. He once again offers no apology or anything at all for this huge inconvenience. He seems pretty annoyed altogether that he even had to talk to me. So between the break stick fiasco and then the difference in price fiasco i was super annoyed at this whole situation. We get our food home and my kid immediately finds long black hair in her spaghetti which the girl at the window had long black hair so I'm assuming it was hers. We don't have black hair. Gross asf. Then I open my kids meal fettuccine alfredo and there is barely any Alfredo sauce on my noodles and it's dry. It was all around a terrible experience and then the food sucked as bad as the experience did. Oh I forgot they also gave me a 2 dollar off coupon for my next visit to go along with the one substitute per order for not having break sticks. The coupon expires in less than 30 days. It expires on 8/18/25. I go to fazolis once a year if that so I'll never use that coupon and have zero desire to go back ever again. I hate to complain and I'm a pretty understanding and forgiving person but half the reason we went was for the bread sticks and then to offer one substitute per order made zero sense. Add on the crappy customer service from your manager and then to get home to food with hair in it and dry noodles, was an over all crappy experience and I would never recommend this place to anyone. read more

Went here for my nieces birthday because we do this every year for her birthday. Bottom line what we ordered for her was alright but everything else was not good at all. I ordered and paid online sixty dollars total and the only thing good was my nieces order. I don't like the fact that when you order online and they say it's done when you get there it sits on a shelf and gets cold. I was disappointed in the rest of the order and paid sixty dollars. Next if there's a next time I will just order for my niece or go somewhere else. read more

The food is edible and a good "Italian" craving fix. I had the meat lasagna and fettuccine Alfredo for $5 on a lunch special. The lasagna was salty, but comparable to the frozen lasagnas at Walmart. The Alfredo would have been better with chicken I bet. I like the sauce; it is clearly packaged, but it's thick and has a decent texture. Noodles are a little less cooked than al dente. Now, the breadsticks are a whole new ballgame. They're suuuper buttery and have a strong garlic/salt taste. I love that. They were so good I ordered more and didn't finish my entrees. Good decision on my part. ‍ Overall I gave 4 stars based on quality of food (3 Stars, It is just so-so), staff (4 Stars, very friendly and attentive but no eye contact or smiles or "hello" and a little awkward for me), and cleanliness (5 Stars) I would eat here again to avoid boiling noodles myself. read more

Fazoli's - Meat lasagna and fettuccine Alfredo - Italian Near Me - Belton, Missouri

First time using Fazolo's. Ordered to go meals, They did not get the order right. Not sure if I'll ever try them or again. Probably a good restaurant and I'm sure people like it. read more

Belton was filthy resturant, all Parmesan cheese shakers empty and dirty, no sweetener for the tea. Ice tea containers dirty. The employees did not lift an eye even when we came in the door. Terrible do not go! read more

We placed an order online at 5pm (wait Time was 25 min) A family dinner combo, we go up there at 530 when we get the notification that it's done, we go up there and they tell us that they accidentally gave our family-combo meal out so we asked to get it refunded so we could go somewhere else and the "manager" or "team lead" ,Jessie , said that he COULDNT refund us but we could wait while they remake it, LIKE WHAT??? so that's what we did we at the drive thru and waited for them to remake our order so 1 the people ahead of us got a WHOLE family combo for free or 2 they never made our order and completely lied to us , would have much rather them tell me the truth than lie NEVER GO HERE , read more

Please come back to Olathe. Love Fazoli's. Its food rivals any fine dining Italian and better bread than any restaurant anywhere

I went to Fazoli's last night to get my children some pizza breadsticks. As we were headed home I opened the box and to my surprise we found sticks with a layer of cheese placed on the top. There was no seasoning and you couldn't even break the sticks apart without the entire piece of cheese falling off. It was disgusting. I called and nobody answered. I then called back today and requested to speak to a manager, I spoke with a young man who showed no empathy for the situation. I advised him I had pictures and how my children were upset and he didn't care. I then called back later because I was unable to speak to the GeneraI Manager to express my concern. I requested that I be reimbursed through a gift card as I have no desire to return to the restaurant and the answer was no. Horrible. read more

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Tyler and Anthony were awesome! went above and beyond with their customer service. The breadsticks are SOO good.

Supreme Pizza Baked Pasta was too dry needed more sauce. Lots of meat and flavor but needs more sauce.

Meh it was ok. Got the Italian sandwich. Reminded me of Arby's Italian sandwich. Anyway, it can with bread sticks which was weird. I'd rather have chips or something. Service was ok. There aren't many around so I don't visit too often but had to try. read more

Fazoli's - Italian sandwich...with bread sticks - Italian Near Me - Belton, Missouri

The portions literally pissed me off. I spent $29 and was still hungry! How?!? The food was ok, but the portions were pathetic. My 4yo daughter ate the loaded spaghetti and she was still hungry! I don't recommend this place what so ever if you're looking for value. read more

OK. This is not a fancy Italian Restraint. But I want to take the time to credit the quick service and helpful staff at this location. The staff was attentive and brought out breadsticks immediately and asked us if we needed anything else. The food was good and plentiful. The low prices are especially good - but you still get a standard salad and decent plate of food. The baked meals are excellent and although the marinara sauce is on the bland side the rest of the content is good. The quick and respectful service provided by the young people working here deserves honorable mention too. Stopped here in a jam many times for last minute lunch or dinner and have not been disappointed even during Covid take out routine. The food was better than McDonalds where the employee service sucks and the food is about the same prices - but a better quality of food than McDONALDS. read more

The manager was outstanding. He helped us to get a difficult order completed and was very patient. e cellent customer service by his staff. Good food and good prices read more

came to fazoli's for the italian cuisine and expirence... felt leaving self conscious and exposed to the harsh truth of the real world. i just wanted wings and the girl at the counter was honestly very mean and quite frankly looked like a sewer rat. words hurt me fazoli's worker girl. -5 stars and will not be back. only drive through from now on! read more

Fresh and hot, tastes delicious. The pasta is really flavorful, very creamy and cheesy. I got creamy chicken with basil & husband got the creamy chicken alfredo. Would come again. read more

Fazoli's - Italian Near Me - Belton, Missouri

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Hadn't been here in years. Decided to try again, wish I hadn't! The food is just bland, no flavor!

This fazolis is straight trash. I come here twice a week and EVERY FUCKING TIME THEY FORGET SHIT I'm not gonna waste gas money by going back all the time because they're too stupid to include everything I PAID FOR. Y'all seriously owe me like $40 In crap that you guys keep forgetting and just taking my fucking money. Fire everybody in this bitch Sick of it. read more

I spent 15 minutes on my 30 minute lunch break waiting for my food. Granted I chose Fazoli's because it sounded good and I figured I would have time to eat my food while on my lunch break. I wasn't even able to eat my food due to the slow line. read more

Great fast food. I have yet to have something on the menu that I didn't like. The portions are generous and I usually come home with leftovers. read more

OK. I understand this is Fazoli's, so I don't expect a lot. But if I had never eaten lasagna in my life, I would never eat it again after tasting the mushy mess I was served. It was gross. I love lasagna, but I've had much better in a Swanson TV dinner. I'll still come bake to Fazoli's because I love the breadsticks. But please save yourself a big disappointment and stay away from the mushy, tasteless lasagna. I guess I'll stick with salads or sandwiches in the future. read more

I've been a couple times each time my order was right and the food was hot. The food wasn't my fav. It's very bland and flavorless. I feel like I could make better at home but in a pinch it will work to get dinner on the table. read more

Good fast Italian. Drive thru is convenient, unlimited bread sticks are my teenager's favorite.

First experience wasn't what I expected...I got my order to go. Chicken fettuccine Alfredo, a spicy dish and lasagna. I told the young man that brought it to me that it was my first time eating there so I hoped it was good. He said, "If it isn't, at least the breadsticks are!" He was so right about that...they are "melt in your mouth" delicious.....the entrees though...not so much. Dry overcooked pasta. Not near enough sauce and the Alfredo dish tasted scorched...I wasn't impressed... read more

Delicious hot food. Came out quickly, the waitress brought extra breadsticks for our kiddos!! Awesome. I had the twice baked lasagna, it was so good. The Caesar salad..delish. My bf had the Chicken Parmesan and he said it was very good. We will be back! Thank you read more

So so food. Nothing at all authentic about it. Cheap prices but you get what you pay for. The bread sticks get the three stars, nothing else. read more

Went there with the family. Tuesday night kids eat free with adult meal purchase. That plus free unlimited bread sticks made it a great family friendly dinner choice. Place is very clean. Food service was quick. Meals tasted great. Staff was very friendly and delivered good service. read more

Great place, great service, unlimited breadsticks, and the manager is a great nice guy that gives you endless pasta and it's delicious 10/10. read more

The blak chik drop mi piza. I payed muney for piza. And she jus drop it lik dat. That kind of service is worse then the Krusty krab

Maybe just had a bad day but we had to wait 15 minutes after we ordered through the drive thru, we didn't get our salad we ordered, our bread sticks were burnt, and one of our meals just had random different noodles in it. Majority of time the food is good just be sure to double check your order if you went through the drive thru. read more

yelling at a paying customer while a minor was around found it unprofessional food was great though