We dined in. We both weren't super hungry but we're down for breadsticks. Ordered the Chicken Broccoli Penne for $11.99 + make entree a combo for $4.29. Combo includes a drink and choice of pizza slice/chips/house side salad. We chose the side salad. They gave us a number, the salad with packet of dressing, drink cup and we picked a table. The dining area was clean. Our entree and breadsticks came out in a few minutes. The assistant manager came around to check on customers; her name is Leilani and she was very kind and helpful. We enjoyed our visit to this Fazoli's. Their breadsticks are THE BEST! I also signed up for their app to earn reward points (you can use my referral code: TR09RE87257). We even noticed that every table had a sticker on it with Anthony Armani's number. Impressive. Thank you for great customer service, Leilani. read more

Fazoli's - House Side Salad with Italian dressing - Italian Near Me - Knoxville, Tennessee

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Great staff, Great food! We enjoyed the Hospitality of the One Girl manager there. (Didn't catch her name) My Husband and I LOVED THE Orange Dreamsicle Cheesecake! Absolutely a Hit!! He actually ended up surprising me to go order more for later at Home. The breadsticks were mediocre. Wish there was more butter or garlic on them, but I'm Italian so we know good breadsticks!! The Alfredo was good. The chicken Parmesan was also good. Could add a little bit more sauce... But everything was overall Great!! Plenty of Searing and Parking. The sink didn't work in the woman's bathroom but there is a Place to wash your hands... The Dude at the register was kind and helpful!! Thanks for serving us!! Also Love, Love, LOVE that they have Bibs for your little ones, and Highchairs, all Lined up and ready for use as soon as you walk in, making the ambience and overall tone of the place super inviting to Families! We Family Friendly Spots!! We will be back! Thank you! -The Kanevski's read more

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Food was amazing. Unlimited bread sticks and endless Whitney Houston on the loud speakers.

Good size helping's great spaghetti tomato sauce in your spaghetti. Everything was fresh tasted wonderful

The Italian donuts are like the best things I've ever put into my mouth i highly recommend.

Stopped here for a family meal when our 1st choice was unexpectedly closed for the evening. We wanted something casual with kid-friendly options. On that front, Fazoli's definitely delivers! The menu was straight-forward and had many options that are kid-tastic like ravioli, spaghetti, and pizza. There is a limited kids menu that comes with a main dish and a drink. Two of my kids ordered pepperoni pizza and the other ravioli with alfredo. My husband and I ordered the sampler and spicy sausage baked penne. The food came out very fast and very hot. All of the meals were fine and on par with what you'd expect from fast Italian. The pastas a tad overcooked and the sauces majorly lacking in flavor/seasoning. However, the breadsticks are soft and amazing and the moz ball appetizer was really tasty! The seating area is spacious and tabletops clean. All of the partitions, woodwork, tops of parm containers, etc. are coated in fingerprints and gunk and could a bit of love. read more

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Was gifted this for a meal. It's a fast food pasta place, not expecting gourmet. It was becoming frustrating when I pulled out two long hairs from my mouth that was in our baked spaghetti. Really gross.....sanitation please! read more

Fazoli's - A dark long hair 1/3 that we found in our meal. - Italian Near Me - Knoxville, Tennessee

10/10 every time I come here. The food is always hot and people are nice! I love having a fazolis in town for those nights I want drive thru pasta! read more

Horrible restaurant. Won't answer the phone during business hours when I'm trying to place an order

What a treat. The food and the service were exceptionally good. All the employees were wearing smiles that were not forced. It truly looked as if they enjoyed their work, which is a rare sight these days. It was a pleasure to not have to worry that a frown would ruin a fun night out. That's a sign of great management and ownership. Lily welcomed us with a smile, and was attentive during our stay. She then thanked us as we were leaving with that same genuine smile. Management can request that of an employee, but as in character, you just can't teach it. Lily is a success in the making. Our order came to our table quickly and hot. We all enjoyed our selections. I ordered the 3 meat lasagna. All three meats were in attendance and were abundant. Benjamin loved his spaghetti and especially the hot breadsticks. It had been quite some time since I've been to a Fazolis, so it was good to enjoy their hospitality once again. My local Fazolis in Southern California bit the dust for some reason or another. It's good to know that they're alive and kicking here in the Knox. The food is a solid 4 stars. The reason they get a 5th star is because I didn't have to shove a folded up napkin under a table leg to keep it from wobbling. Quick Tip: Just because the breadsticks are unlimited when dining in, it doesn't mean that you can hoard enough to build a mansion. Be reasonable, a one bedroom should be sufficient. read more

This location is great! The place was clean, everyone was nice and everything tasted great., my daughter said the wings were great. I always love their pastas and breadsticks read more

This Knoxville, TN, FAZOLI'S is highly recommended. The food is very good at a reasonless cost. The manager and staff are friendly and efficient. The restaurant is kept clean and well maintained. Our family loves this place. read more

I just recently found out that they have gluten friendly options! You never know if it will actually be good or not, but there's is delicious! I ordered the gluten-friendly, chicken pesto rotini!! It was a large, filling portion for only $9.99!! Thankfully, my daughter can have gluten friendly options, so this probably wouldn't work for people who are strictly gluten free. We had an issue with our order, and the manager quickly resolved it beyond what was necessary! The restaurant was nice and clean! Can't wait to go back!! read more

Taste delicious I got the chicken fettuccine Alfredo with added meatballs makes it very filling and enough for 2 meals. Also the breadsticks are top of the line. I also had tried the parmesan garlic wings which were very good, the meatball sub is okay not as good as everything else I named though. read more

We ordered a pizza and breadsticks for delivery to our hotel. Excellent food and fast service.

Excellent service!! Staff was all friendly, food was super fresh, and the inside dining area was very clean! Food came out quickly and staff was circling to see if everyone was happy and taken care of! You can tell management cares about the level of service and quality here! We love stopping here on our travels! read more

Fazoli's - Italian Near Me - Knoxville, Tennessee

The Best Owned Fazoli's - I made a mistake ordering, not realizing that the dish I ordered had meat sauce, not marinara. Brittany was quick to make it right, even though it was my mistake. Thank you! read more

Best cheap pepperoni pizza for the price. Staff is always nice and food is always hot. We never have to wait long and the restaurant stays clean as I have never seen it dirty. Oh and the white cheese sauce is to die for dipping the bread sticks in. Yummmmmm read more

We have used this Fazoli's several times for catering for Cokesbury Church and now for an upcoming wedding shower. The online ordering system was a breeze and customer service and communication provided by manager Anthony was 5 stars! read more

When I tell you this is the best Fazoli's I've ever visited!! Ashlynn was so kind and patient, she recommended the "oven baked classic sampler" and it was so delicious! Definitely will return! Friendly staff and environment!!! read more

This place is AMAZING !!! Anthony is the best!!! The staff is incredible and fast!!! Go visit them!!!

Stopped in there last week During the day my order was wrong and she didn't make it right with me all she wanna do is argue so I do not recommend this business whatsoever, I will never eat there again read more

This place has some of the best pizza in town, which isn't saying much around here, but it's good by Knoxville standards.

10/10 I always love going their on dates, family dinner. Ect ect and their baked lasagna is always the best theirs not been a time I went their and it not been delicious read more

Fast and good service as well as the food mighty tasty. Love to eat here, give it a try and I believe you will agree.Pick 3 Combo

Coming into Knoxville on a small vacation, I was surprised to find a fast-casual Italian restaurant that served a variety of pasta dishes. Boy, was it tasty! I ordered their baked spaghetti and meatballs and it was delightful! The bread-sticks were also delicious. Since it was my first time ever seeing a Fazoli's, the counter attendant helped me decipher their menu and place an order. It was a great experience and I'll be sure to come back when I return to the area. read more

Really good food/value. Service was awesome and the meal was served quickly and fresh.

Very friendly staff. Great food and good value even for the pickiest eaters! The only improvement needed that I can see is a need for more soft drink variety. read more

The experience here was awesome! Everyone was so nice and the food was good and hot! They catered to my daughter so much with crayons and a sucker for eating her food. Such a great time! read more

Like the breadstick, it's awesome. The food is good. They price is great, not expensive and affordable. You get more food cause I order one of there special and it came in a plate full. I could not finish it all. read more

I go in for lunch once a week and have always gotten great service, wonderful food and the restaurant is always clean. The breadsticks are amazing!! read more

1st I asked a question in the drive thru and I guess the lady thought I was an idiot so she made fun of me. Then I paid $10 for FET ALFREDO. When they handed me my food I'm not even kidding there was 12 noodles in my bowl swimming in sauce!!!!!! I asked for my money back. I am so disappointed. My coworker had told me they were under new management and the food was better. Well I will not be back. Such a shame. No wonder there are only 2 locations left. You know I passed 4 other Italian restaurants on my way to Fazolis!?!? Shame on you. And shame on you Jennifer for making fun of someone where they clearly can tell through the speaker. You are rude. I don't work at Fazolis so no I'm not familiar on the differences between two items. read more

My favorite fast food Italian restaurant. My regular of baked Ziti and endless breadsticks didn't disappoint. Everything was hot. I don't want to know if it was prepared hours beforehand, it doesn't matter to me. It was hot and fresh to my tummy. Pass the breadsticks. read more

It has been a number of years since I went to this location. It has undergone a renovation and transfer of ownership. I ordered the lasagna, and salad. My order was ready in under 10 minutes. The food was hot and fresh and I was overall satisfied. It has vastly improved since the last time I was there. The price was also reasonable. I will definitely return and try them again read more

Awesome food! Fresh, hot and delicious! New breadstick sliders are a perfect snack! Service was fast and friendly.

They actually have pretty good food. It's kind of like buddies barbecue and it is a combination of fast food and sit down. But it works for both of them and they both are good and reasonably priced. read more

People working there were very friendly; however, items were missing from my to go order. I ordered the pick 3 combo and my salad was missing from the bag. read more

This is my once a week favorite Italian spot! Amazing food, and amazing price! Just as good as Olive Garden, but much cheaper pricing for families! read more

I haven't been to a Fazoli's in years but we decided to meet some friends there for a quick dinner and it didn't disappoint! The restaurant got a face lift and the food was delicious- and cheap too! Thanks to Morgan for being so nice as soon as we walked in! read more

I've given this 3 stars, but it is a very mixed review- The good: the food we've ordered has always been pretty good. My orders are always right and the staff is nice. The bad: The drive thru is closed almost every time we come. It's actually a running joke between my husband "if the drive thru will be open today or not." It kind of defeats the purpose of fast food Italian. There is often a crowd of people waiting 15+ minutes or more to get the food because they are so severely understaffed. It really isn't the employee fault but the staffing is a serious issue that is affecting the service. Summary- decent fast food Italian, just don't expect to get fast. read more