I work for a company where we do mobile service so we're consistently picking up parts all over the nation. Never have ever ran into a more rude dealership when it comes to both service department and parts department normally when we are doing our job and buying parts or working through the dealerships, we don't have any issues. This is the only dealership where if I called to get a part price and order parts or do anything with parts Stuff they don't give you certain information over the phone specifically like part numbers and stuff like that and I found the reason why is because they up charged parts so crazy high that they don't want you to look up the part online the part that they're giving you part number to find out how much all the other dealerships pay our charge for them. This is a bunch of regards to the service department when you're trying to get a hold of anybody in the dealership they refuse to transfer. They say that you have to call and you have to try to reach themselves. Along with that trying to get a hold of receptionist so she can point you in the right direction good luck I called and waited on hold for 30 minutes and they just kept putting me into queue putting me in the queue when you walk into talk to them, the receptionist is never even at the desk Always running around or just talking customer service. I give a zero if there was possibility to give them zero stars, I would give them that I apologize if my grammar is incorrect I'm using the talk to text due to the fact that I'm currently driving while leaving this review read more

After a terrible experience at a car dealer down the road. Z and Nada were awesome and worked their butts off to make the price range work for my 18 year. There was no bait and switch, they honored their promise. They made my son's first car buying experience top notch. Michael in finance was also great and not pushy. I highly recommend checking out Ferman Chevrolet if you are in the market for a new car ask for Z and Nada!!! read more

They are just as scammy as any other dealership, don't waste your time here. They will tell you one thing in person, then after deal is done all of a sudden they "didn't say" what they said to get you to sign and then you are screwed. DO NOT GO HERE!!! read more

Like many families, we have had to buy a decent amount of vehicles over our lifetime and I'm sure many more to come. The experience of buying a vehicle can be very stressful as new and used car sales representatives get a bad rap. So, this time we decided to do it virtually. I reached out to three dealerships on Chevy's website and had them all compete for my business. I did a little bit of homework and compared pricing against five other vehicle makers. Very quickly I was starting to see that Angela H at Ferman and her finance manager Dino, were becoming the perfect tag team getting us the deal that we needed. I sent her a picture of the vehicle that I was looking for, she asked me a few questions in return, her Internet manager, checked in a few times to see if we were doing good, thank you Kim, and I sent Angela the photos of my trade-in. Shortly I had in my hands all the pricing and information that I needed. Then came the first phone call, after several emails exchanged. I spoke with Dino, told him what I wanted from a warranty perspective and overall, this team made it happen for us. If you know the vehicle you want and you do a little research and reach out to Angela, she's going to treat you with great respect, empathy, and most importantly, ownership of your situation which made this for us the best ever in purchasing a vehicle. We were in and out of the dealership in record time. I spent more time test driving the vehicle than the paperwork that was involved because everything was pretty much ready. Thank you Kim, thank you Dino, thank you Eric and thank you Angela for giving the perspective of a car salesman a complete 180° turn! This was a win-win for everyone. Every car buying experience should be this way. read more

My father is really happy with his experience at Ferman's body shop located at Ferman's Chevrolet dealership. Reason being my sister's car was wrecked in the back by some guy not paying attention to what's going on infront of him and worried about texting to who ever he was texting he ran in to my sister's back bumper. So my father's insurance company told him to take to Gerber collision in Tampa and after 3 visit's with the car the car was never fixed just rushed fix. So my father was instructed to by his insurance company take the car to Ferman Chevrolet Body shop and about two weeks of having the car now getting the car back the car is fixed from all problems it had when it was wrecked in the back end. After checking over the car in the back and the frame underneath the car is now safe to drive and we received a free detail. My father will do business with these people again! read more

Ferman Chevrolet - Side photo of Ferman Chevrolet. - Car Dealers Near Me - Tampa, Florida

Purchasing a vehicle is always an overwhelming experience, and everyone at Ferman was kind, friendly, professional, and so much more. Angela was incredible and very helpful. I am extremely excited about my purchase, and will definitely be referring others. read more

Ferman Chevrolet - Me and my new car :) - Car Dealers Near Me - Tampa, Florida

Great service and phenomenal follow ups, this place took great care of my car when it was sick. After a minor fender bender in Palmetto rendering my rear bumper unusable, I was inclined to find an auto body shop I could trust with my vehicle. Ferman's treated me and my car with great care the whole way through. They took care of the insurance papers, quickly quoted me, and a ride to pick up my rental was waiting just in time afterwards. Throughout the several days I awaited my repaired car I was texted, called, and received email updates. I always knew where I stood in the process. Once finished, I was able to leave my rental and keys with them and immediately drive away with my perfectly repaired and painted vehicle. What a wonderful experience! read more

I want to first start this review by saying I did not purchase a car here so this review is specifically for the service department. If you have an issue with your vehicle please do not take it here. I dropped off my Tahoe at their service department about a week and a half ago. Told them I needed a transmission flush and that it was shifting weird and making a noise. I explained I had a warranty with the car that should cover whatever issue it was. They contacted me 2 days later over text saying the flush had been done and to pick it up. We drove down and didn't even talk to any of the techs there (they had all left). We couldn't even drive it home we had to turn around and drop it back at the dealership because the noise was worse than before and couldn't make it too far. We called so many times to get ahold of Brian the service manager and no response or update for about a week. We are a family of 5 and this is our family vehicle being without it is hard (no rental was provided). The warranty company ended up towing the car across the street to the gmc Buick dealership to fix the issue. It's pretty embarrassing especially as an OEM dealer to conduct business specifically warranty work in this way. The lack of communication is inexcusable. It's been a headache to say the least... we have reported our experience with the BBB through Chevrolet to let them know about this experience! read more

Although we ended up not purchasing the vehicle, we had a very good experience working with Jarrod at Ferman Chevy. When the right vehicle comes along, I would definitely go back again. Jarrod and his manager were friendly and showed great customer service. read more

Great customer service. They were honest and transparent and made the buying process simple and efficient. I will definitely return to purchase my next car. Justin was my salesman and he was great to work with! read more

They keep you waiting for service forever! I waited for over twenty five for service that I still never ended up getting! Would not recommend read more

Service at Ferman chevrolet has been unpleasant since I went the first time to get my car serviced since we bought the plan when we got the traverse in 2019. I have to wait at least 2 hours for basic oil change and tire rotation. I once needed a loaner, it was a while ordeal and I got a car that wasn't comparable. After covid they stopped giving loaners altogether. They're cutting costs at the expense of customers. My car is currently being serviced for 2 days, they didn't cover a rental or uber. Will not be giving them my bus anymore. read more

Worst service in Tampa and Brandon. Kept me hostage ALL DAMNED DAY to fix something which should have been repaired on the previous visit, less than a month ago. The item: an A/C compressor. I was there from 8 am until 3:00 pm. The service department was told several times I had a tight timeline with an elderly mom (97 y/o) having a Dr. appt. which she had to miss thanks to you. My needs were ignored. Never even offered me a loaner. Nothing. My warranty is up, I'm not coming here again. This is how they treat customers that have been buying from them since the 1960's for both business and personal. Never again. 6/28/19 Continued....I had another incident with the car wherein I had a FIRE in the rear wheel well on Thursday 6/27/2019 and was flagged down by other motorists to tell me! A kind gentleman put it out. I went home and had the car towed to Ferman on Friday morning..attn of Manny. Well, it's now 6:15 pm, and I know NOTHING about my car. NOTHING, and they're closing at 6:30 pm. Manny will not return my calls, and I have called 4 times today. His manager is also too busy to return my calls. I'm not looking for the great American novel here folks, I'd just like to know what's going on with it. Not an unreasonable request, in my opinion. Evidently Ferman thinks it's too much to ask, until it comes time to pay the bill, and you'll be all over me. I'm disgusted. Don't take your car here. There are better places that actually care about you and your vehicle, and I'm going to take my business there. read more

My company requires cooperate vehicles to have certified service performed every 3rd oil change obviously, not very many vehicle owners prefer going to a dealership for such a small matter that has been made more convenient in the last 20 years, so of course I was frustrated to have service performed at the dealership. All aside, it was quite enjoyable and easy. Great experience. Robert, my service advisor, was efficient and effective from a communication standpoint and pleasant. Very quick service. I give this establishment high marks! Thanks to whichever technician performed the oil change! read more

Not a great experience. I do want to say the woman behind the check out counter in service SIERRA .. not sure if that spelled correctly is probably the only reason I would ever return here. And the fact that my first visit a year ago was good. So I called Saturday to drop off truck I asked if I could get a loaner. Was told we don't do loaners. What about a rental. We don't do that on Saturdays but if you come on Monday we will take you to enterprise and pay for it as long as it's warranty work. I said well I work on Monday and need a car. Tech said well go to a different dealership then. Wow ! Great comment. So I dropped it off Monday because I didn't have an appointment guy rolled his eyes in disgust with me ? Then I sat there for 40 min in my truck before some guy says you been helped? Ah nope. Finally got helped .. took me to enterprise got the car. Truck is fixed came back got truck handed them my rental bill rep said oh we don't pay for that we have loaners ??? Say what ? I was told no loaners but you'd pay for rental. No that person misinformed you.. huh That's when Sierra female behind counter stepped in and made things right. We will see if I get my refund for rental I was told I would get.. still waiting . Again If it wasn't for Sierra and her amazing customer service and smile to cool things down this would be going a completely diff direction. I will continue to go to this dealership I'm sure they were just having a bad day ? read more

My 2017 Chevy Camaro SS (I bought second hand from another dealer tbh) was taken to there service department, it's been there over a month. I called simple for a status update, first I was given a complete run around. Then the service writer was extremely dismissive, and rude to me. I I called back to talk to the service manager, he was even worse! They have had my car for over a month, and they treated me like a piece of garbage. Every time I drive by the car is sitting out back not being worked on, I've owned 20+ Camaro's and a few corvettes, I know how a service department is supposed to treat customers...it honestly just breaks my heart, I'm very disappointed. I've filed a former complaint with GM corporate office...I guess I'll hold my breath, like I've been doing waiting on my car. Update: I picked up the car today, still broken, the service writer Howard still not caring, they have had it 47 days...guess I'll have to take it to a real dealer, who knows how to treat customers read more

I went in because my when I turn my wheel it made a sound they told me everything cost over $900 payed it let them fix it car sounds worse same sound and I had to go back and two technician sat in the car to hear the sound. Now it's an additional $800 to fix the ballbearings that they said slips out occasionally but I should be fine they don't have the part, does that sound okay?!??. The Brandon ferman Chevy said I needed new rotors Midas said I need a new rotors Tampa ferman Chevy said just shave them and now I still have the same sound but worse it got louder showing the 2 repair guys what I was hearing. I payed almost $200 for them to check to see what the problem is before they fixed it it was credited to the repairs . I am extremely disappointed. 2 days with several hours of wait over $900 and still the same noise but worse. read more

Ferman Chevrolet - Also found this in my car . - Car Dealers Near Me - Tampa, Florida

After waiting for 40 minutes with no help from any service members (despite having an appointment ) we were then told that our designated service member did not show up to work and "we slipped through the cracks". I asked to be called by the service manager who never called and then was unapologetic when I spoke with him as I picked up my car. The quote for service also differed from the actual total, surprise surprise! We absolutely will not be returning there for anything. read more

Worst communication possible. I took my car here on Tuesday it's now Friday and my service rep. Still hasn't called to tell me what the status of my vehicle is? I tried calling several times with promises to get right back with answers. Crickets... read more

Dropped my vehicle off on the 21st of May. Had to fly out for a funeral on Tuesday that would be more important then car. Kind of forgot about the car because i never received a call from anyone. On June 3 rd I called left message finally Francisco call it was a delay because of the holiday. I told him I dropped it off Saturday th 21 there was no holiday they just forgot very sad bad thing is I have extended warranty on pretty much everything. An I've been buying cars from there a lot but no more thank God read more

THEY DO NOT HONOR THEIR OWN ONLINE QUOTES. I was looking to sell a vehicle during their buy back event. I got a quote online using their website and inputting the VIN. A "sales manager" followed up with me the next day and continued to contact me for a week or so while I made time to come in it was quite far away so I made sure tk verify via text message and on the phone that the dealership honored their online quotes. I was assured by the sales manager that they did. Upon arriving, I was offered more than 4,000 less than what the offer online was for. The sales staff was inflexible. You could absolutely tell that they had done this before. I would also add that their internet sales managers aren't in the building. So when you attempt to speak to the person you've been working with to combat a predatory sales tactic they will tell you it's impossible. I'll never do business here again and have reported to the BBB. read more

I had an appointment for an oil change and waited in my vehicle for 20 minutes to get written up for my service. And then it took 1 1/2 hours for an oil change. I didn't see my service advisor from the time I handed him the keys till he gave me my invoice. read more

I took my car in with body damage to the rear bumper and trunk. During the five weeks to have repaired it was next to impossible to get my advisor, Fransisco to return calls or give me any updates. I have had my car back for a month and I am still waiting on some small parts for the trunk. Fransisco told me two weeks ago the parts were ordered and would be in any day. I have asked to speak to supervisor and have never been able to speak to on. I sent a comment to the dealership on their website and asked for help and a return call. They emailed me, just to try to sell me a car. I love the parts department, their service has always been excellent. The body shop has been a nightmare. AJ Pellegrino read more

Not only avoid this dealer but Chevy in general is a joke. I had to have my Chevy volt towed here for an issue that is a known, factory warranty covered issue (car won't fully turn on or off). When I asked if I should follow the driver, The service center told me no, that they have a tow order and will meet the driver there then call me. After the car was dropped off, I received a call from the dealership telling me the car was dropped off at collision. Apparently no one met the driver so he left it at collision. Collision asked me what to do as if I can do anything about it from home. I called back for 19 days asking for an update on the car. Most of the time, they would tel me to hold on and send me to voicemail. After 2 weeks, they didn't even know where the keys were (I had to remind them they are with collision). On day 19, instead of calling me back (it was my # they had), they called my husband (finding his # would have taken actual effort since everything was under my info & the service rep had my # & had asked to communicate via text when I would ask for updates). They told him that they haven't heard back from the warranty co yet (this is a factory warranty issue anyways) & they would require $400 just to diagnose the problem. They still haven't even moved the car to service. Mind you, the tow truck driver had to jump the front battery to shift into neutral so I'm unsure why the dealership is unable to do the same. And why wouldn't they have told us about the magical $400 from day 1? It's only 19 days later that we are hearing about it. Who would trust these people?! What a scam! read more

Today, we arrived at 9:20 for our 9:30 oil change appointment. We were checked in professionally and shown to the waiting area and told it would be an hour. We grew impatient after an hour and forty five minutes. Husband went to check. They had not even started on our vehicle. He sought out a company manager and now we are told it will be another hour. Meanwhile, we can't recommend the dirty waiting room, inoperable TVs (4 available - only 1 works), empty 5 gallon water cooler which I asked to have replaced as well as adding cups but no one could stop the irritating overhead warning beep happening every 15 seconds. We won't return and are so sorry we did not heed the reviews posted earlier. They were true. read more

Why isn't there a zero star option !? Ok, so Magic Bob, not so magical ! New name should be shady liar Bob ! My husband spoke to "magic Bob" today on the phone about a Fiat 500 he saw online. He told the "magic" man he was interested in coming to see it. Magic man asked what time , my husband said around 1. My husband called back at 12:30 when he realized we wouldn't be making it by one but would be there 5-6pm. When we arrived, "magic " man had a Chevy Malibu waiting ! Hmm, quite a different type of car , wouldn't you say !? Magic man went inside for less than a minute and then said that car was sold ! Wow, how magical ! He can make cars sell and disappear so quickly, now I know where he got his name from ! Anyway, he tried to see what other cars he had, BTW the Malibu was 6k more than the Fiat ! Oh yeah, ok, let me get that car , sounds like a great comparable car ! Anyway, we tore out of the parking lot .....eat my dust, Magic man ! I wouldn't buy a car from there now or ever ! P.s. I drover over an hour and 10 minutes to get there read more

I'm going to share with you my personal experience in this dealership. First and foremost. I'll preserve the people the embarrassment and not call out the names. I'm in a same-sex relationship. I was with my in laws as my partner was at work. He needed a new truck. We stopped in this Ferman Chevrolet and had sales associate #1. He was very polite and very knowledgeable. We were specific in a need for a vehicle. They had only a few 4x4 vehicles and we found one we liked. Although it was ultimately up to my partner. The vehicle on the sticker says 45.998 Online however it says "priced to sell" and list the price for 40.448. We would be an all cash buyer. Maybe this is why they ended up being rude? Let's continue. Monday- I had reserved the price quote for 40.448 and had requested call back info. Sales associate #2 was very nice and responsive but ultimately was not there. Tuesday. Sales associate #1 and #2 were not available. Well my same sex partner and his parents ended up getting to the dealership and had a sales associate #3 who was underwhelming. He was not knowledgeable. He also seemed uninterested and stressed that he had to deal with my family. He also said the vehicle was 49,998 and when we called out online it says 40,448 and that we were there the day before and the guy said 45,998 which it did have a sticker (missing) he told us it wasn't the truck we were interested in even tho screenshots and photos prove otherwise. Not sure if this is the representation all Ferman Chevrolet needs. He didn't want to engage etc. My guy was able to test drive and was able to have things that were not working (this is CERTIFIED PRE OWNED) sales associate #3 signed and told him that he can pay the 700$ to get it fixed. We were surprised how rude he was. My father in-law gave him an all cash offer, very reasonable with some of the needs to be corrected in consideration & sales associate #3 said "have a nice night" and walked away. He was not a sales manager. Or GM of the dealership. Based on this experience. We will NEVER buy one of your cars. Your reps were great but ultimately being rude, disrespectful and leaving a bad taste in our mouth. Your dealership seems to discriminate against same-sex couples as your sales associate #3 demonstrated. Please everyone. Don't fall for the bait & switch or the fact they have "certified pre owned" vehicles. They also have some sort of markup for commission and these uneducated sales reps will not make money off me or my friends/family. read more

Took my car there after an accident and I'm satisfied with the quality of workmanship. Had a good experience with the personal also. Would recommend them for collision repairs read more

It took way too long when it was supposed to be an hour and 30 minutes it took us five hours and 25 minutes, so never come here ever

Purchased a used Camaro from them with a trade-in over the weekend. They tried to lowball me with a Carfax value, which is apparently standard practice these days. If you are reading this, never let them do this. Carfax is not an accurate estimate as half your service records don't report to them. I had to refer them to fair Kelly Bluebook estimate to get them to offer what it was actually worth. Over that hump, the financing was smooth and the payment was acceptable. Got the car home, detailed it inside and out, then took it on a short trip to discover a transmission shutter, greatly affecting performance. It didn't present during the test drive as it wasn't enough time for the trans to fully warm up. I took the car back to them to investigate and resolve the issue. They agreed there was an issue and the sales team issued me a loaner vehicle for the interim. It took them 3 days, Monday-Wednesday to touch the vehicle. Their excuses were that they only have one transmission tech. The transmission was finally flushed and car re-delivered to me on Thursday with 3 days worth of pollen buildup and greasy fingerprints on the nose. They didn't care enough to wash it. The transmission issue was resolved thankfully, as I really wanted nothing more to do with this dealership. I will never use Ferman for any of my future service needs because of the poor post-sale experience. read more

First and foremost, when I first bought the car I had a great experience with Philip! He was very attentive even while I was waiting on financing, it took a while because it was a busy day, but he was great! I accidentally left my key fob in my old car, and Phil overnighted it back to me super quick! This would be a 5 star rating if this was all I had to talk about. Now the bad: I had to take my car back in due to a recall. I spoke with 2 women on 2 different calls who told me this would be a lobby appointment, and I'd be in and out. I get to the dealership and what does he Service center tell me? "Oh no, this is going to take hours! Can you pick up the car tomorrow?" You know, not exactly a lobby appointment. There was also misinformation about what was exactly on recall. I was told it was a possible starter issue, then told it's the fuel tank. No loaner was offered. I was honestly completely sold on buying you guys again due to Phil, but now it's like wow if I have to deal with the service center, should I? Update! What's the point of having a service phone line if no one answers? Just call it was it is, a service voicemail. The false hope of someone answering honestly makes me more angry in the end. Now I'm looking for other Ferman Service Centers because I truly don't want to deal with the people at the Brandon location. Part 2! The "tire warranty" didn't help AT ALL. My tire deflated and I was about 2 hrs from home, used the kit to plug the hole, which I would really prefer a spare now after using that, and all the tire shops I went to said they don't except it. Total lies I was fed. I will NOT be going back to get another car from you all. read more

My soon to be X-Wife traded in a car today. The car was a few months old and had 10k put down on it at the time of purchase. She traded the car in without discussing it with me. I am on the title and on the loan. I had no problem with the trade in other than I never gave them any permission to do not and they ripped her off at least 10k. When I called to say I wanted to return the new car immediately. Marcus the salesman said all sales are final and to take in up in civil court with your soon to be X. That seems very shady to me. He even had the nerve to say he was helping her out. Yes he got her a lower payment, but she is now paying too much for too long on a lesser car and was forced to eat the 10k in equity. How did she get approved for the loan when she doesn't even work and I didn't sign anything? This place is shady AF!​ read more

The worst car service I have ever had. A two day repair took them 6 days. I couldn't get anyone to answer the phone. They didn't return my calls after I left messages. DON'T waist your time. Better places than this place. read more

Dealership has had my car for 4 months with no updates. I have called multiple times no one returns my calls. My car went into the dealership in August when I returned from Overseas for the same issue this dealership already told me was fixed. This is my only vehicle and it is November and they still haven't even began to work on it. I drove past the dealership and saw my car sitting in the front of the dealership. This dealership says they care about their veterans and this is what happens. read more

Possibly the worst customer service and the worst service department I have ever experienced in my life. 4 trips to the service department for the same problem. Car towed in multiple times for the exact same problem. Never ready on time. No return phone calls. Excuses. Excuses. Excuses. Doing business with these people cost me a small fortune. Mr. Ferman needs to wake up and realize customers have many choices today. Call me Mr. Ferman Thomas D. Grusecki read more

Worst service department and rude staff. I rarely ever write bad reviews but after numerous service appointments that I waited 2-3 hours each time to have my OIL CHANGED, we got fed up! The sales guy had convinced us to pay extra for the service package which includes free oil changes and service on the vehicle for two years. Never do it! When I finally took it to another dealership, they showed me filthy filters and other things that had clearly not been done by the Chevy service team, so my multiple hours of waiting thinking I was at least getting good service was infuriating to say the least read more

Saw an ad for the 2006 330CiC Convertible BMW online and after making an appointment I stopped in and met with Brandon. He was very personable and knowledgeable and after a test drive we negotiated and I decided to purchase the car. It had not yet been inspected and detailed which was fine with me as I couldn't take delivery for two days. I paid for the car and two days later Brandon drove to my home to pick me up and bring me to get the car. During the inspection it was noted that the tires were out of date ... the dealership installed brand new tires at their expense after we had already agreed on a price and I had already paid for the car. That customer concession says a lot about this dealership. I definitely recommend Brandon & Ferman. It's the third vehicle I've purchased from the Ferman group. read more

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I had the misfortune of dealing with the Brandon location recently . I called them about an ad online for a specific vehicle . I was told it was available, and I could bring in my current vehicle for a valuation to see what they could buy it from me for. So I took the long drive out there, which ended up being a 90 minute drive, with traffic. Then I'm told the vehicle I was interested in Did not pass inspection , and was not available for sale. They then offered me 2500 less than the going rate for my current car. This is disnonest and shady. I'm Very Glad I didn't buy a car from them! Buyer Beware! read more

A great friend of mine had a horrible situation with Ferman. I don't recommend their service. Bellow is his experience: ON 4-9-19, I took my 2007 Zo6 Corvette in for a "Service Charging System" issue and my new battery was dieing after sitting for a short period of time. I was told the "charging system issue" was due to a "starter" problem and the starter need replacing. ( $ 1,077.56) . ( I have never had a starter issue. Car has 11,000 miles). I agreed to repairs. I picked up car after services were done. The "Service Charging System" light was still on. They had to put it back into the shop. Also, my custom entertainment system would not power on. They charged me $ 158.00 to "fix" battery dieing issue. Their "fix" ( I found out later) was to just disconnect the stereo from the battery. Now I had NO GPS, stereo, back up camera etc. And to add insult to injury, charge me $158.00 to disconnect 2 wires that took mew 5 minutes to reconnect. Days later, they called said they "thought " it was the alternator. ( I just put as new alternator on the car a month earlier). It would be another $ 1,100.00. I refused, and picked up the car. Afterwards I called and complained to Service Advisor. It took 2 weeks to get an answer back as to how they would were going to solve the problem, seeing that I had paid $ 1,400.00 for repairs I did not need. Their answer was they would take $200.00 off the upcoming $1,10.00 bill to replace the alternator. I asked, were they NOW sure that would cure the issue and they responded that they did not have a clue if it would or not. The Service Advisor continued and said " And If this doesn't work, we can try something else". Incredible!!! I brought it to Ferman knowing with their experience and computer diagnostic equipment, they could target exactly the problem and get it repaired quickly. Instead , it took 2 weeks in the Ferman shop, only to find the way they repair was to "guess" at it and charge the customer . If that repair doesn't work, guess again and charge the customer additional fees. WITH NO GUARRANTEE their repairs would solve the problem. Outrageous. !!! Ferman Chevrolet Tampa / Brandon is definitely a "buyer beware" vendor. Ferman feeds off the lack of car knowledge with the buyer and "doop" them into charges that are nit necessary. This is quite an "unscrupulous" way of doing business. read more

ON 4-9-19, I took my 2007 Zo6 Corvette in for a "Service Charging System" issue and my new battery was dieing after sitting for a short period of time. I was told the "charging system issue" was due to a "starter" problem and the starter need replacing. ( $ 1,077.56) . ( I have never had a starter issue. Car has 11,000 miles). I agreed to repairs. I picked up car after services were done. The "Service Charging System" light was still on. They had to put it back into the shop. Also, my custom entertainment system would not power on. They charged me $ 158.00 to "fix" battery dieing issue. Their "fix" ( I found out later) was to just disconnect the stereo from the battery. Now I had NO GPS, stereo, back up camera etc. And to add insult to injury, charge me $158.00 to disconnect 2 wires that took mew 5 minutes to reconnect. Days later, they called said they "thought " it was the alternator. ( I just put as new alternator on the car a month earlier). It would be another $ 1,100.00. I refused, and picked up the car. Afterwards I called and complained to Service Advisor. It took 2 weeks to get an answer back as to how they would were going to solve the problem, seeing that I had paid $ 1,400.00 for repairs I did not need. Their answer was they would take $200.00 off the upcoming $1,10.00 bill to replace the alternator. I asked, were they NOW sure that would cure the issue and they responded that they did not have a clue if it would or not. The Service Advisor continued and said " And If this doesn't work, we can try something else". Incredible!!! I brought it to Ferman knowing with their experience and computer diagnostic equipment, they could target exactly the problem and get it repaired quickly. Instead , it took 2 weeks in the Ferman shop, only to find the way they repair was to "guess" at it and charge the customer . If that repair doesn't work, guess again and charge the customer additional fees. WITH NO GUARRANTEE their repairs would solve the problem. Outrageous. !!! Ferman Chevrolet Tampa / Brandon is definitely a "buyer beware" vendor. Ferman feeds off the lack of car knowledge with the buyer and "doop" them into charges that are not necessary. This is quite an "unscrupulous" way of doing business. read more