This is one of the nicer grocery stores in the immediate area…read more This store is well maintained, the shelves are always stocked, they have quality items, it's clean and the employees are very friendly/helpful. The ready made food items seem more fresh & better prepared here than many other stores. They tend to have items that other stores don't & are conveniently located near the freeway and most everything else. This is my goto store when I want to shop in peace, quiet and a clean environment. Cheers!

This store was once a clean beautiful grocery store, unfortunately not anymore. Store is not well…read morekept and clientele is not very high class. Got in line to pay for my groceries and the person in front of me broke up their purchases into two payments. He paid for the first group with his government free money. He attempted to pay for the second group: beer, diapers and nectarines with a different government free money card and after several attempts, he had to call the person who owned the other government free money card because the payment wasn't going thru. After waiting in line for over 20 minutes, everyone got out of line and went to another register. The man was never able to pay for the beer, diapers and nectarines. Nothing but substandard people coming to this store. Save yourself the trouble and go to a different grocery store.

Good selections of products in all categories. Always check for expiration dates as you picked up…read moreproducts. I mostly went there for snacks, sauces, and canned food. They are still accepting butterball checks which u received awhile back is a plus. Service quality is ok. There was an only line and I felt like I held everyone up cau butterball check only can be done by supervisor.

Not too fond of this place. Customer service here is below rating. I was here close to 10am and…read morenoticed that their "self-checkout" wasn't ready. There was only one cashier next to the self check out lane and she didn't want to open up the self- checkout when one of the staff asked her about it. Apparently, she was the one who had the key and can open up the area. Anyway, I decided to call the store from where I was in line (I was probably the sixth person in line at the time). To make a long story short, I attempted to call three times before I actually got a person to answer the phone. I asked when will they be opening the "self check out" area and she said "she didn't know...sometimes they open at 10 or 11... it just depended on who was there".

After a day of running errands, my brother was giving me a ride home when he says, "I need to get…read moresome flatbread..." I remembered a place on Jackson Street that I had gone to 5 years ago that had a tremendous selection - looked it up on Yelp and it was no longer on Jackson, but was listed in Castro Valley. So we went thought we'd go by and give it a try. Great decision! The "new" store in Castro Valley is much brighter, cleaner, nicer than the old location. I think the old location had more stuff from Eastern Europe, but this new location seems to have a broader selection, with more stuff from Western Europe and the Middle East. The guy behind the counter was very friendly and helpful - always willing to answer questions and even give tips on how to use the products that they sell. And his recommendations have been great - we asked him about which tahini and zaatar to get (they have many different brands/types of each...) and the ones he recommended have been way tastier than any of the brands that you find in most markets. Especially good was his recommendation on lebnah - he said that the brands they carry are all good, but they have some that they package in-house that was special. I tried it - it was less expensive than the other brands, but was the very best lebnah that I have ever tasted! Richer, creamier, with just the right amount of tang. Wonderful stuff! Anyway, Crossroads is a nice, clean, well-lit place with a great selection of unique products, and friendly, knowledgeable sales staff. Well worth a trip!

This place has great middle eastern and other international food choices. Balkan yogurt Halal…read moreprepared foods. Great ice cream too.

Moldy pizzas,spider webs where food is stored and a super dirty deli with numerous flies flying…read morearound the "FRESH" bread how is this location open PISSED OFF is a understatement of how disgusted i was and even more irritated that i wasted my time driving to this location

Mid January Safeway never fails great selection of frozen Shrimp, Produce Green Onions, Perfect…read moreFirm Eggplants, Snow Peas, Cilantro, Lemon Grass Paste, Thai Chili's, Organic Mini Peppers, nice size on the Kale. Displays were on point. Observed a Senior employee coaching new team members, nice to see core values being taught. Scored on finding eggs, pricey better to have then not have. Bakery always looks good at Jackson. Dairy Lucerne Ricotta if you haven't tried it your missing out, it's better then national labels. Store is a little dated, my favorite is Decoto it's larger, then Foothill.

A lot of the previous reviews say that the pharmacy is slow. It is a bit slow since there was only…read more1 person helping the drive thru and inside line, but once we got to the front, it only took 15 minutes to get our medication. The store itself was well stocked with everything from daily home essentials, party supplies, snacks, beverages, vitamins, toys, Valentine's Day items, makeup, cleaning supplies, books, pet items, and more.

I'm really disappointed with the service at this Walgreens Pharmacy. I called in a refill on…read moreSunday, May 3rd, and was told it would be ready for pickup after 8 AM on Tuesday morning. I went to pick it up on Wednesday, only to be told it wasn't ready yet. When I explained that I had already called it in on Sunday, the employee initially said she didn't see anything in the system and told me to come back the next day. After I reminded her again that I had called in, she suddenly "found" it and told me to come back in 2 hours and that I would receive a text message when it was ready. I never received the text message they promised. I returned on Friday, and once again they couldn't locate my prescription. After more searching, they finally found it -- but they also tried to give me someone else's order at the same time. I had to explain that I only had one prescription and asked them to verify it using my phone number, not just my last name. The entire experience was very unprofessional, disorganized, and frustrating. On top of that, the drive-thru wait was over 20 minutes. For something as important as prescriptions, accuracy and communication should be a priority. This pharmacy seriously needs to improve its customer service and organization.

Went to the Safeway deli this Friday 7/17 they get rather busy when they have special deals,I…read moreordered three deli sandwiches and I overheard the new deli lady say she just moved here from Texas. I didn't catch her name, but she was very sweet and very helpful. Unfortunately, the customer behind me was rather rude to her for no reason telling her to hurry up and she's not making the sandwiches right this was completely incorrect and rude of her! The deli lady was very accommodating again I didn't get her name but I would like to say thank you to the deli lady who just moved from Texas to the bay.

I'm just shy of a month until I'm 46. I'm gonna tell you right now, that means I have encountered…read moreno fewer than 800,000 grocery and shopping bags. I'm also old enough that I can say "I remember when. . . " And not sound like I'm auditioning for a part I am too young for . . . So, here goes: I remember when I lived at 12th&Taraval in SF. Just three straight uphill blocks from a Safeway. I lived in a 3rd story walk up apartment with my boyfriend and two cats, Blitzkrieg and Zippo. I would get groceries just to get paper bags sometimes to change my catliter. So these paper bags had handles and could safely hold groceries carried home often in Carl the fog or straight up rain, and THEN hold 10-15 pounds of soiled cat litter and poop down 3 flights of stairs without so much as tearing, let alone becoming completely structurally unsound. This is my grocery bag upon being picked up once. Once. You can't tell me it's not purposeful that these bags are garbage. It's bad enough Safeway gouges us on grocery prices, but to then disrespect the groceries we do but from them by making sure they drop on the floor immediately because of this shameful excuse for a paper bag. It's unreasonable. Completely unreasonable. This bag has English muffins, a piece of salmon and ladies hygiene pads. Almost no weight, and it tore upon being touched by a human. Safeway is a huge grocery chain . . . Do better.

They have a variety of groceries close to the house and the staff were very nice sweet. Caroline, I…read morebelieve was the cashier that helped me out.

Always have what we are seeking. Produce is always fresh and…read morestaff will help when asked. Fish monger and meat market have great turnover so it's fresh.

A nice Asian grocery. They carry fresh vegetables at very reasonable prices, and the quality is…read moreconsistently good. One thing that really stood out to me was their selection of Vietnamese cured pork (Chả Lụa) rolls, which can be surprisingly hard to find even in other Asian markets. They got premium chicharron bags too that is the best Ive had and cant find elsewhere.

Came in for a fried fish and boy, it did not disappoint…read more First off, the meat was all reasonably priced and that goes for the fish. Second, it was very clean. Third, the workers at the meat counter were all very nice and helpful. Ordered fish to be fried and while it was being prepared, walked through the aisles. There was a lot of everything to chose from and although we didn't need anything, it was a good mental note for when I do need something. We got some produce and all of it looked good, not wilted or sad, so I was very impressed. We took the fish home and it was so much better than we've had at other places. It was crispy, salted perfectly and it was really good. Pretty sure we found our go-to for fried fish!