Every time we order from here, something is left off of the order and the staff are slow and unfriendly. This latest order had a bag of chips missing, all the wrong cookies, left out all 3 pickle spears and only cut the sandwiches partway through. The cutting isn't that big of a deal, but when you've left out so much already, it's just salt in the wound. Just disappointing... read more

Always enjoy dinning here. Toasted tuna sub is my to-go-to & spicy pickle chips, yum!

This particular Firehouse Subs location is conveniently located in a smaller strip mall on Government Boulevard in Mobile, Alabama. The ambiance is what you would expect from a Firehouse Subs location and the staff was friendly enough. For a chain, Firehouse Subs is a pretty good option if you are in the mood for a sub. My usual go-to is the New York Steamer. Corned beef, pastrami and Swiss cheese makes for a winning combination. All in all, I would recommend this particular Firehouse Subs location. read more

Always excellent food and service, I always order the Spicy Cajun Chicken, my favorite sub

Love Firehouse but the staff here are rude and disconnect the line so you can't call in an order. Pretty insane to think the caller won't know exactly what they're doing. Calling 4 hours before closing btw. read more

Just like my review for the other location this one is of the same quality! Great food, fast and friendly staff, and a clean interior. What more could you ask for! read more

I have celiac disease and have to eat gluten free. I tried the new gluten free roll and it was wonderful- so soft- I would recommend this to those that have to eat gluten free. I never got sick and I'm always concerned about trying somewhere new and cross contamination. When we talked to the employee having a gluten allergy they started telling us right away about their procedures- changing gloves, etc. It made me feel better about eating there because they were trained in what to do. I will go back to this location because I feel safe eating there. read more

The staff will refuse to answer the phone well before closing, they even will disconnect the line (unplug the phone so it goes straight to phone error when you try to ring it). They need to get better staff in this place. read more

Staff not friendly, took a while to fix a small hook and ladder. Quality, curtesy, and taste was lacking read more

Eat here often. Service is usually good, food is great. But this time... with the lineup they had. No. "WELCOME TO FIREHOUSE." From a single soul. Was very inattentive at the cashiers spot. Acted very ghetto with other coworkers. Did not even offer to round up for first responders. I had to offer myself. So! Stop hiring people based on whatever you're basing it on. If they don't have a bright smile, a passion for serving the public, they can find a job somewhere else can't they? read more

Good service and polite staff. The food was good as always. They give back to the community essential members, please visit and donate if you can. read more

My husband and I had lunch here on Monday 1/11/21. There were 4 ladies working, but the service was very slow. What concerned us the most is that there was no cleaning/sanitizing of tables and chairs as customers left. Three tables had people eating at them when we arrived - we took the last table in the back. During the time we were there, everyone at the other tables left. No one even wiped off the tables, much less did any sanitizing. Shortly before we left a man came in and sat at one of the tables where a family had been, no one went over to clean the table before he sat down. We certainly won't be going back there, and will advise others not to as well. read more

Sorry guys, but yous guys are slacking. Went in today and ordered a steak and beer cheddar to go, got home and all it consisted of was mostly melted cheese and very little dried up meat! Not even sure what it was. Hope you read this post!!!!!! Will I order this again from FH? Hellllll NO! read more

Best subs in town! You will never eat subway again. Hook and ladder is my favorite, but the steamer and the Italian are very good too!

Awesome subs, had the New York Steamer sub and it was worth every penny of it. Employees are very friendly. Definitely coming back whenever possible Highly recommended read more

Ate here the other day. Very clean and the sandwiches were delicious. Tasted better than regular subway.

Great tasting subs with the perfect house made cherry-limonade. Kid friendly with firemen hats (I myself have one) and perfect for a spur of the moment spark. The workers also provide great suggestions for subs depending on your preferences. read more

I always come to this location. The employees are always friendly. The food is great always fresh

I dined in on Memorial Day and the staff was a delight. Welcoming, friendly and attentive. They checked to make sure our meals were ok and continued to stay busy working even though they weren't busy with a lunch crowd. If I were an employer this would be an A+ staff. Highly recommend and will keep this my go to lunch spot. Well Done. read more

We have been to your establishment three time and out of two we were very pleased with the service and food. This time around we ordered #3 and 4 large with all the condiments. #4 was exactly how it was ordered, but the #3 was suppose to be a large one with the condiments, but instead it was a medium. I notified the cashier about the situation and she said it would cost 2 dollars more. I paid the 2 dollars and shortly a large #3 was brought out, but there wasn't any tomatoes and lettuce and pickle. I informed the cashier of the situation and was informed the lettuce, tomatoes and pickle would be extras. The other girl behind the counter said in a rude tone as to how you want it and gave us a very sarcastic expression. After the ordeal we decided not to have it sent back as the situation was not a cordial atmosphere. We ate our sandwiches and left with a bad impression of the establishment. My feelings are management needs to train their help that deals directly with the customers especially when a mistake has been made on their behalf. Thank you very much for your and attention concerning this matter. read more

Very disappointed! I love Firehouse subs, but it took 30 minutes to get our food...that is a bit ridiculous for a sandwich.