I had a skid plate underneath my Honda Accord come lose and start dragging right on the 69 close to…read moreBig O Tires in PV.. I pulled in and came inside and asked if they could take a look at my care and help me out... in just a few seconds, Aaron came out with me and took a look under my car and got it up on the lift and repaired it instantly. This kind of help is rare to find anymore. I highly recommend This Big O Tires! Thank you for your service!

Went in to get my tire repaired. It had nail and a screw in it. The screw was almost into the…read moresidewall so, they said it couldn't be repaired. Not a problem. I know enough about tire repair and they were right. I said go ahead and replace it. They gave me a quote but, they didn't have a tire in stock so they had to order it. O.K. it's a spare so I said, go ahead and order it. They said it would be in the next day and they would call me to come get it. Well the next day came and went with no call. Two days went by so I called them and they said it would be done in about 45 minutes and they would call me. Again no call. Went in to see what happened and was told they called me. Apparently it went to voicemail and I never heard a notification. That's on my service provider. I picked up my tire and decided never to do business there again. I can't do business with a company that makes promises they can't keep.

We called ahead to make they had the tires we wanted. They had to be ordered but arrived the next…read moreday. We went back at the time indicated and they mounted the tires and balanced them promptly. Nice people with prices and service we were very happy with.

Bought new large truck tires for my RAM Truck over a year ago. They recommended these tires and…read morethey have been great, plus barely any wear. For once I think these tires will actually last as long as they are advertised to last. Caught a screw into the tread that caused a slow leak and I had begun to notice some vibration at higher speeds. Brought the truck in to have them fix both problems. They repaired the leaky tire and balanced the wheels within about an hour. Fast. I went to pay the bill and they said no, you bought your tires here, everything is covered. Completely unlike the last place I went to here in town. No hassle, no excuses, no trouble, just straight up good service. Go HERE.

Open schedule and availability, fast service - changed and balanced front tires in under 10…read moreminutes, reasonable prices. If you need a quick flat tire fix, the Prescott Valley shop is the place to go.

DO NOT GO HERE!! This shop broke one of my wheel studs,…read morewhich I had no issue with, however, it was from using an impact to put them back on. He also stated that the shop did not own a regulator for that tool. They did not use a torque wrench or any other tool. At that point, I took it back to my maintenance shop and we ended up breaking another three just trying to take the tire off. All because they used an unregulated impact to install my lugnuts. We ended up having to replace three studs and three lugnuts. They were going to replace it but I didn't want their careless mechanic working on my car again. He just would've used an impact to put them all back on. MORE IMPORTANT PLEASE READ He charged me $50 for the tire patch, and I figured out that one of my friends who took her car here only got charged $30!! Both vehicles had the same work done, just one tire patch. Pablo, the business owner, has no base price he goes off of. I wanted a refund for my o-reilly parts plus a $20 discount for giving me an unfair price. He offered to only cover the $30 for the o-reilleys cost, then fully refused after I pressed about the price difference. Please save your car and money and just go to a shop that owns a torque wrench. And most importantly charges fairly.

Today, while visiting Prescott I had s tire issue. I called GoAZ first I bought my Indian Challenge…read moreat GoAZ in 2021. GoAZ parts was great, she was friendly and helpful. They didn't have the tire in stock but could get it by Wednesday. I found a tire in Mayer at the Harley Davidson but I'll get to back to that. I asked if I got the tire and got there by 4 could they get me in to swallow the tire out since we need to be on the road in the morning. He said his guys were itching to go home. So I inquired about Wednesday and he said they didn't hsve to tools to swap the tire. Unfortunately there is no special tools needed for changing a tire. Liberty Harley Davidson had 1 tire for $400 however he was rude and acted like he was put out for having to go look for the tire. Then he let me know that he can't work on anything but a Harley Davidson. I let him know it was an unexpected emergency and he said they aren't allowed. The most helpful person in town was the manager at Discount tire. He called around tried to set stuff up and was friendly. I could her the guy from liberty Harley Davidson telling him he'd already told the guy on the Indian he can't change it. So we rented a U-hual and were taking home. The tire prices are about $100 more than the valley. Clearly Go AZ and Liberty Harley Davidson don't care about riders in the least. I wouldn't buy anything from Prescott Valley GoAz or Liberty HD. They aren't about riders.

An hour and a half quote just to rotate tires bought from this establishment. Everyone else walking…read morein while waiting for the vehicle that hasn't moved in the first hour and 15 minutes, (they) (other customers),being told 45 minutes for a complete change? I guess when you pay an absorbed amount of money, you are treated differently than having the guaranteed maintenance. Possibly a game changer when it comes to buying my next set of tires and going to look at Costco. Plus, the up charging to women and the elderly is sickening! This is no longer the Discount Tire I remember 30 years ago.

Have to say I'm a little disappointed. I had a 1 pm appointment, checked in for 4 new tires. I…read moresat down and waited patiently several people had come in after me and got oil changes scanners checked. After being there about 1 hour and 15 minutes my wife called and said she was ready and how long it was going to take. All the desk people were busy so I walked outside to see how far my car was so I could let my wife know. To my surprise it was parked same spot I had parked when I had got there. So I asked for my keys and left. No apology or anything. I hope they get it figured out. Update: They called back and apologized and I should of communicated more as well but they got my car right in and are doing the tires as we speak. I just wanted to say thank you for the professionalism. When you open a new company there are growing pains. I apologize for my part of not communicating and they took responsibility for there part. I will definitely be back

It's not often I'm impressed enough to leave a review, but Isabel at Big Brand Tires made that…read moredecision easy. I'm a warranty administrator supporting 15 dealerships across the Phoenix area, so I interact with repair shops daily. Unfortunately, I've come to expect average--or even poor--customer service in this industry. Isabel completely changed that expectation. From the first interaction, she was friendly, upbeat, and highly professional. More importantly, she knows her stuff. She provided a detailed, well-structured estimate that clearly outlined the complaint, cause, and correction--something I rarely see done this thoroughly. It wasn't just a generic recommendation; it was thoughtful, transparent, and easy to understand. Big Brand Tires truly has a standout employee in Isabel. I hope they recognize the value she brings. Highly recommend.

Arthur and Jared are very, VERY friendly/ knowledgeable members of the team working here at PV…read morePepboys. They are my exclusive location for all my tire/ oil service needs on all my vehicles. I highly recommend them to anyone looking for quality service at a reasonable price.

I made an appointment for 8 am online and they refused to honor it, telling me they prioritize…read morepeople who make in person appointments. Totally irresponsible.

Prescott Valley automotive Repair - #1 - accurate capable reliable, fair price. It was a good day…read morewhen I found Prescott Valley automotive repair.

Hard working and trustworthy. Very Knowledgeable. Fair pricing with quality service and parts…read more Thank you Eli

Let me see. On the first of November I went to the Walmart on 1401 Gray Hwy to pay some bills, the…read moremoney center was closed. A manager was talking to one of co-workers. I was standing right next to them,I thought they would stop their conversation and ask me if they could help me, they looked at me and continued to talk to each other, I finally asked them if I was invisible. I told the manager I needed to pay a bill she told me the same person that was working customer service was working money services too, because they were short of employees. I asked the manager to work the money center so I could pay my bills, she told me she did not know how to work the money center. Ain't that nothing? Those of us that go there to make money transitions know what I'm talking about. The first two weeks of the month should be all hands on deck and every day too. I am thinking corporate knows the money center is closed sometimes. You can pay your bills at SuperValue on Esienhower Pkwy, it opened in the plaza where the childrens dentist office is. Maybe I am relying on Walmart to much and I should seek else where to handle my business, because Walmart does not care.

Nobody knows anything! Ordered 4 Goodyear Tires for my truck, they're supposed to ship to the…read moreWalmart but the day of the installation the appointment is cancelled and the order delayed indefinitely. I hear nothing for over a week. I call the Auto Center to inquire about where my tires are or when I might expect them, the guy I speak to says 4 tires fitting the description of my order are in the shop but he has to make sure they're mine and not someone else's. This guy says he'll check and call me back. Spoiler alert: that didn't happen. I heard nothing the rest of the day or the rest of the weekend. Monday I go to the Auto Center in person to get to the bottom of this. I explain myself--all over again. They find the tires--all over again, and inform me that the shipping tags are *gone*. They have the brand tags but nothing connecting these tires (which are totally mine) to my order. So they can't give them to me. I want the tires I payed for, but none of the Auto Center employees have any idea what to do, because (go figure) "this hasn't happened before." They tell me to call the +1 (800)-WALMART help line. I drive home and call, and the lady I speak to tells me to call the help line again when I go back to the Auto Center. So now I have to act as middle-man between two people who work for the same company. I go back the next day and call up the help line right before walking in, and I have to explain myself *again* to a lady who has an even weaker grasp on English than the first lady did. I wait in line at the Auto Center and before getting to the front I think "what am I doing" and hang up, get on my banking app and request a refund. The lady on the help line said something about "pulling up the tracking number", not grasping that the whole issue stemmed around the tags being gone. If there was a tracking number on the order of tires, THERE WOULDN'T BE AN ISSUE, BECAUSE THAT WOULD PROVE THEY WERE PART OF MY ORDER. So yeah I got fed up and left. I doubt I'd have been able to successfully do anything while acting as go-between for two parties who have equally little idea as to how to address the situation. The service has been terrible. I had to do all the legwork myself to even found out where my tires were, and when I did there was a mixture of rules, screw-ups, and incompetence that prevented me from even getting them. Do not buy tires or get auto service from this Walmart.