Visited your facility in hopes to find a good used car. What I found was an extraordinary young salesmen named Ryan Lewis, he was professional, knowledgeable and patient. This young man even ran (running) back and fourth moving cars and making sure I found something I liked in the shortest amount of time. I have never been in and out (with a trade in) so fast in my life. What a joy....finally read more

One of the best car buying experiences I've had. Brandon and Dean honestly made it the best experience. Brandon was so friendly and helpful. Brandon and Dean stayed late so we could bring my daughter to look at the car before we bought it. I really recommend buying a car from these guys! They are the best. read more

If you reading my comment about First Honda you decide if these people trying to help or ripping you off?! I brought my 2018 Honda due to some mechanical breakdown which happened a few days ago and spoke to Mitchell Lucky whom wasn't friendly. after diagnosis they found out that one the steering wheel harness was chewed up by rat and warranty would not cover and need to replace that! I was ok with it to fix it and wait till you hear how much would cost for this $23 harness which I found out later by Mitchell. 5 hours labor $140 part $23=$723 I was shocked and I asked Mitchell to explain why would $23 part needs 5 hours labor and he was going around the bush and keep lying and lying. So I fed up with him paid $140 for diagnosing and purchased the part and called one my friend to fix it. It took him less than 15 minutes to install that and the car is running perfectly. Now if you reading this comment, you decide before you say yes to any repair cost at this place which I experienced disgusting and unfair and won't recommend to any one. Thank you.., read more

Thank you so much for taking really Great care of me. I felt like you really helped me to have a very pleasant car buying experience. The service department is why I came here. Really extra care and kindness. Really excited to drive my new car!!! read more

First Honda is number one in my book. Always fast friendly service there. We have purchased the all 4 of our cars there and have had the best service. read more

I got a email this morning from 1st Honda with some specials. I had the best experience today. I sat down with Johann David. He showed me cars and I gave him my range and what was in my budget. I walked out with a car better than I wanted and within my budget. Thank you 1st Honda, Johann and Daryl you made my day. read more

First Honda Simi Valley - New baby - Auto Repair Near Me - Simi Valley, California

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I bought a pre-owned Honda HRV last week and love it. The salesman Albert went above and beyond in customer care. They gave me more for my old trade than expected and moved things along quickly and smoothly. Great customer service. read more

Gabriel was amazing ask for him, Ryan sales manager very professional and nice finance guy very good, Great experience we bought a Honda Touring love it. Thanks Team Mr and Mrs Long read more

Again Johann you are the best! Sandra brought her mom, Lucy, to purchase a 2017 Honda HRV. You made the purchase of her new car easy, and you even took the time to get the color she wanted. She expressed to me she is happy with the car and satisfied with the deal. Also, Marlon thanks for your help as well, it didn't go unnoticed. You both were great! Thanks 1st Honda! Sandra & Jay read more

Justin helped us with the purchase of my step sons car. It was such a fast and painless experience. If you are in the market for a Honda, go see Justin! He is great. Thank you to the whole Honda Team. read more

We walked in the door at First Honda and Lenny approached us. His introduction was not in the typical aggressive way of most salespeople, (I know this because we went to a lot of dealerships). We explained what we were looking for, and in the most sincere and helpful way, he assisted us in checking out the CR-Vs. He catered to our questions and needs and reviewed the plusses and minuses of the CR-V's they had on the lot. After a test drive and deciding on the car, Lenny efficiently assisted us in filling out the necessary paperwork and promptly referred the paperwork to Dean, the store manager. We thought Lenny was too good to be true, but Dean turned out to also be fantastic. He was knowledgeable, forthright, and hands-on in figuring out the best deal for us. I had not planned to buy a new car, but because of the support and honesty of Lenny and Dean, I drove off the lot with the car of my dreams at an excellent price and with a great trade-in. And Lenny has been responsive and available whenever I've called post-facto as well. I highly recommend both Lenny and Dean - First Honda is worth the drive. read more

We went in to the test drive the CRV, but not intending to purchase that day. I needed a new car, as my Honda Odyssey has well over 200,000 miles on it. We had been to several other car dealerships in the days before and had not found the right car or the right deal for us. Gabriel was fantastic! Helpful, but not unrealistic. If we asked questions that he wasn't sure about, he went to his manager to check instead of making something up- which we had dealt with at other places. We researched prices and they priced it very well compared to other Honda dealerships in the So Cal. Definitely planning on doing business with Gabriel again! read more

Service Department. We are visiting from out of state. We recently bought a certified used Pilot and needed our fuel injectors replaced but parts didn't arrive at our home dealership before we left. So we drove to California from Texas and all of our service lights came on when we arrived. We took it to First Honda and they confirmed we needed our injectors replaced but also needed another part to repair it. They rush ordered that part and we took it in three days later and it was fixed same day! It is bittersweet that we received such great service at a dealership that we didn't purchase from. Thank you! read more

Ryan Lewis, first of all let me start off by saying im absolutely stoked about the car i bought from this man, i was so happy with all of it from picking one out to already signing the dotted line...ryan definitely made this the easiest most painless experience ever..i would definitely recommend anyone who is a first time buyer (like myself) or someone who simply wants a new car to go to ryan he will work with you !! Thanks ryan and first honda simi valley for the great experience ill definitely be back ! read more

First Honda Simi Valley - Auto Repair Near Me - Simi Valley, California

Great Service, patient during test drive, and overall a genuinely nice experience when purchasing our new vehicle. Building is beautiful, cars are taken care of, and the workers are attentive. Very excited to be able to drive long distances to see family in our new reliable car. Older cars can be gems, but we were hoping to find a reliable car, and we certainly did. Rick Friedl Albert Rodriguez read more

Traded in my leased 2013 Honda Accord 3 months before the lease was up. Ryan Lewis and Jay made the process so easy and simple that I was in and out of there in less than 2 hours! And that's with me cleaning the junk out of my old car. They explained everything to me and made sure I understood the process and all the paperwork. They gave me a great deal on my 2016 Accord and couldn't be happier. Ryan is a cool guy and down to earth, he will definitely answer any questions you may have and will make sure to follow up with you after you've driven off the lot. Thanks guys! read more

First Honda Simi Valley - Auto Repair Near Me - Simi Valley, California

The whole team at first Honda of Simi Valley made my car buying experience incredible. They were professional and helpful and really went above and beyond to ensure I had a great experience. Alfonso did everything he could to make sure that I got exactly what I was looking for. He was professional from when I walked in till he handed me the keys to my new car. This is my second time buying a car from First Group and i cant praise them enough. I Thank you everyone at first Honda! read more

I recently purchased a car from here and had an amazing experience. It was smooth and fast! I want to thank Ryan, Thomas and Christina for their excellent customer service throughout the process. read more

Made an appointment for an oil change online at 7am, guy tells me there's no techs here until 8am. How does that make any sense? Came back later, they took me right away (again). Donuts and charging stations are free, however $1 for the TINIEST cup of coffee? It used to be free, that makes me sad. read more

I had a great experience with Johan and Dean! Went in to trade in my old SUV from a different dealership. I was over my miles and had a few more payments left on the car. Johan was friendly, knowledgeable and not pushy. We were looking for a 3 row SUV and Johan was able to help find us a Honda Pilot. He explained all the cool features on the car and was able to get us at a price point that made sense. Dean was also very helpful with breaking down the numbers and working out a lease for us. Both of them were amazing and we walked away very happy! If you're looking for an honest dealership, this is the one! read more

I am extremely satisfied with my experience at first Honda in Simi Valley. Johanna and Dean went out of there way to show us the best customer service there was. I am a proud owner of a 2020 Honda Civic and I definitely walked out a happy customer. Don't go anywhere else but First Honda of Simi Valley! Ask for Johanna and Dean and you will be taken care of! read more

I just purchased my very first car at First Honda and it was an amazing experience! Johann made the process very smooth and made me feel comfortable in buying my very first car. He had so much patience and answered all of my questions. I felt no pressure from him in buying a car and he made sure that I was completely satisfied with my choice I made. He even went out and showed me how to set up my bluetooth in my car and gave me the rundown. I would definitely recommend anyone to him!! Thank you Johann!!! I am one very happy first-time car buyer!! read more

Worst dealership you could find. Avoid at all costs. They failed to disclose valuable information to me before running my credit which completely screwed me over. They lied about not sharing my credit report to other banks as requested and have taken advantage of me for a sale. What they do here is very unethical and I hope every potential buyer comes across this warning before being fooled. DO NOT PURCHASE A VEHICLE HERE read more

I went to honda of thousand oaks with my friend to find a car,when we arrived we get a bad service from the salesman,The salesman only open the car door and stand in the shade of the building,maybe the day was too hot for him to show us the car... So we decided to go to the fisrt honda,when we arrived there.. Bobby the salesman treat us like friends and show us the car,let us test drive it,at the end,he got the deal..i bought odyssey 2017 SE from him..so if you still looking for a car maybe you should go to first honda, They have Great service and will treat u right... read more

Someone finally got back to me after 4 days! Then she gave me a number to call which turned out to be a fax machine. If ur own ppl can't figure out ur system how do u expect us to? I would call u to discuss ur messed up system but god only knows how long it would take to get through to a human being. thanks for trying though read more

We had a great experience purchasing a new Honda Clarity from First Honda of Simi Valley. Albert Rodriguez and his manager Juan took great care of us. It was a fast and pain-free process. If you are in the market for a Honda, go there. read more

Thanks to Bobby Tarafdar (sales). Very nolegable guy. He answered every question I had with a good patient attitude. Together with Juan Sanchez, we were able to make a good and fair deal on a new car! Very much highly recommend these guys. read more

Just came in to get a Honda CRV after our Nissan broke down after about 160k miles. We're happy to have a much more reliable Honda now. Our experience was pleasant thanks to Johann. Thank you, Johann, for being so friendly, helpful, and sincere! read more

My experience did not start off great but ended FABULOUSLY with the help of store manager Gregg Levy. His help & accommodating me after some inconviences was the best I have had in a while. He definitely is all about customer service. If you ever need assistance in the service department I recommend asking for Gregg. I left a very happy customer and would like to give him a big thank you for taking the time for listening and understanding my frustration, extending himself to see that I am taken care of and ensure the rest of my visit there went smoothly. Thank You Gregg Levy Lisa Craven read more

Best car buying experience to date, we've purchased Saturn, Toyota & Chevy. Hands down at 1st Honda in Simi Valley working alongside with Reka, awesome, made our 2018 Civic purchase a fun & easy time. I told Reka exactly what we wanted and she had it waiting for us as soon as we pulled up. She knows what is in stock down to the colors, extras and tech options. Reka is thorough in explaining the process from start to finish. At the end of our day we were very pleased to have all our questions answered and were also supported by Honda's tech rep Yohan, this guys great! You want a Honda, you need a Honda go see Reka at 1st Honda in Simi Valley. read more

Well, my experience first started with Cody, who answered the phone, and was very cordial and quick to identify that the truck I had found on their inventory list online was really still in stock. We made an appointment for the next morning, and drove 2 hrs to the dealership- he was waiting and met us right out front and had the Ridgeline ready to test drive. The test drive went smoothly, with Cody explaining and demonstrating everything there was to know about the Ridgeline. We decided to purchase the vehicle and the long process of buying a car was made more pleasureable, because Cody was so friendly and easy to chat with. We then met with Marlon, his manager, who was also super friendly and helpful and easy to get along with. The financing took no time at all, and we ended up financing through Honda for convenience, even tho our Credit Union's rate was a few tenths lower... We zipped through finance, where everything was gone over in detail, and there was no trying to "slip extra charges through", that we had experienced at Toyota of Escondido last year!!! Before we left, Cody adjusted ALL the vehicle settings, including setting the navigational system to get me home! I will have to return, because I have a long list of dealer installed options, so Cody introduced us to the Service Manager, who is ordering the parts, and promised to finish all the installations in 1 day, since it is a 2 hr drive one way.. Upon returning home last night, I read over the paperwork ( as you always should) and caught the error of a matter of missing options owed on the Due Bill, and called Marlon today to discuss the issue. Was told it was Cody's and Marlon's day off, so left a message and was waiting anxiously for tomorrow to find out the story... Low and behold, Marlon called back almost immediately from home, ON HIS DAY OFF! Investigated the matter, and called right back to let us know all was well, the Due Bill was just missing the extra items on a second page that we didn't receive. NOW THAT'S WHAT I CALL CUSTOMER SERVICE!!!!!! So, sorry for the verbose review, but I thought a thorough review of the experience was necessary, since other reviews were so short! Hope you go to FIRST HONDA and have the great experience that we did! Car buying can be such a hassle, as we all know, but having EXCELLENT service from both salesman AND manager can make it so much better!!!!!! Thx for reading.... read more

I have purchased many new and used cars in the past. When we decided on a Honda again we visited First Honda. The sales person was very knowledgeable on all of the features and specs of all models and competitors vehicles. He gave us a hands on tour of the vehicle until all the questions were answered. Our three children felt very comfortable as everyone made sure they were happy. From the play room to bringing them treats. So we spent some time selecting our model and I figured the tough part was ahead. Boy was I wrong. The deal was quick, fair and hassle free. Rate and price were excellent so the deal closed in a matter of minutes. We were taking pictures and on our way within the shortest time i have ever spent at dealership. You need to see what we experienced. read more

First off, let me say that I absolutely HATE having to buy a new car. It is a hassle I takes all day. Plus all the run around that you usually get.... it is just plain annoying. First Honda made my experience good. It started out as an e-mail conversation between my husband and someone in the internet department. We found a Pilot that they had in stock that had everything we needed and nothing we didn't. We made an appointment for the morning of Memorial Day. We arrived right at 9:15 and were greeted by Mike Lenhart. He was very nice and led us right to the vehicle we were interested in without trying to upsell or show us something else. He gave us a complete run down of all the features and a complete test drive including some freeway driving. Answered all our questions. We had our 2 our kids in tow, and we wanted to go home and think about it once Mike gave us all the numbers. There was of course a little pressure to buy right away, but in the end Mike respected our need to think it over and gave us his card. That afternoon, we decided to move forward. I called the dealership and told them who I was (they remembered, which was nice) and that I wanted to move forward on the deal. But, that I was going to have to come pick it up and do the paperwork with my kids, and could they please get started on everything so we wouldn't be there all night. When I arrived, the Pilot was parked right up front, clean and detailed and ready to go. Mike was busy with another client when I arrived, but he knew I was coming so had one of his associates, Ryan Lewis, ready to assist me and I didn't have to wait for even a second. The paperwork was ready, I got into finance rather quickly. All in all I was only there for about 45 minutes. Ryan even gave coloring books to my kids. And to top it all off, he drove the new Pilot back to my house for me since my husband was at work. Now that's service. All in all, Mike and Ryan were great to work with. Courteous, professional, and treated me and my family with respect. If you choose to go to First Honda, ask for one of them personally. read more

After trying to find a safe and reliable used first car from Craiglist and visiting some sketchy dealerships, we were discouraged. The moment we walked on the lot of 1st Honda, Simi Valley, it felt right. Everyone was friendly and professional, and they had some nice used cars....in our price range! A young man by the name Nik Kapur walked with us, he pointed out some possibilities that fit our budget. He was very knowledge about their inventory, and he was able answer all our questions, i.e., safety rating, blue book value, etc. right on the spot using his smartphone. Once inside, there was a question whether my credit union had a stipulation on the year and price of a used car. Again, Nik instantly found the answer. He took away all the uncertainty of buying this used car. We were very impressed! We feel good about our selection and my grandaughter is ecstatic with her first Honda! Thank you Nik for all your all your help!! read more

Would like to thank Ryan Lewis helping us pick out our new family car :) We needed a car asap, and we had a little amount of leway for financial reason. Ryan greeted us and we let him know exactly what we were looking for and our price range. He was GREAT. He did not try and waste our time and make us look at cars that would only dissapoint us in the end since we could not afford much. Thank you to all the 1st Honda employees who helped us out. We were out and driving our new to us car within 2 hours... read more

For the first time I am leasing the car, Ryan helped me a lot and guided me in the right direction! Every one is so candid and amazing ....!! best honda dealership store ever !: ) read more

Received outstanding service. Got the scary engine light and called First Honda. They were able to get me an appointment the same day. William, my service advisor, told me it was the fuel injector, he already got authorization through the warranty and the part! I waited at the dealer for the work to be done. It was not only a comfortable waiting area with a business center, it was super clean. I noticed someone disinfecting the area and restrooms several times while I was there. William kept me updated throughout the time. Thank you!! read more

Johann and dean are amazing! they helped me so much with my first new car purchase definitely one of my best experiences buying a car!

I had a wonderful experience getting a need new car today at First Honda of Simi Valley. My salesperson Justin helped me find the perfect car with everything I wanted in it. Vicki helped me get the financing and the price to get me into the car and Brian made the boring paper work na littles awful. I want to thank the 3 of them for making sure I left tonight with exactly what I wanted and very happy. You guys are awesome. read more

Willie in their service department is the best. He made everything easy and went the extra mile to help me out with the car which had to be taken care of through a warranty company. read more