I ordered online and pick up in 13 min. The app said ready in 7-12 min. When I went in , nothing was on the pick up area. I didn't get any notification on the app saying it's ready and I just waited. Then other customers came in and told them their order name. So I did and they couldn't pronounce my name and couldn't find my burger for a while. After I got home, there was a pile of oil or something on the bottom of the bag which leaked through to my car!! There were no napkins inside the bag! it was just a mess! I was too happy with this five guys location. read more

Five Guys - Burgers Near Me - Danville, California

Food and service at this location continue to be outstanding. But $10 for a "little cheeseburger" and five dollars plus for the smallest size fries is a bit absurd. I'm sorry, but the product is not 2x-3x better than In-N-Out. So downgrading two stars for price. read more

Today, Saturday, 6-6-26 around 4:30. I ordered 2 Cali cheeseburgers and 1 order of fries. The guy taking my order did not speak English very well. He kept saying TWO orders of fries?? NO, ONE...I had a feeling he didn't understand me at all (or pretended not to) that I ordered a Cali Burger. It did not specify it on the tag. I told him that. He assured me it was what I ordered..well it wasn't. It was a a regular cheeseburger. I'm thinking either he didn't understand or he didn't want to make what goes into a Cali burger (the guacamole, bacon...) this is not the first time this happened. Theyres 4 or so people hanging around all speaking their lingo and they don't care what they throw at you. To make matters worse the food was ice cold and I live across the street! I'm done with this place! read more

Ok, I'm back for another hack. This time a little cheeseburger, all the ways, no mushrooms with a solo dog. I asked for cheese on the dog but they didn't get it on the order. I think their system doesn't have solo cheese dog or solo cheese. I'll have to press them next time. The burger with the dog was good, but kinda slippery, the extra cheese might have helped. Everything was good, except the bun seemed a like dry, it started to fall under the weight. I've order double cheeseburgers in the past and it was not a problem. The bun should hold up if fresh. Next time try: Try grilled cheese with hamburger, hotdog, tomatoe and mustard. Until next time... read more

I ordered a burger online from Five Guys (Danville) this evening, and the experience left me extremely disappointed. When placing the order through the app, I didn't realize that I had to manually select every single topping for the burger. I've never experienced this at any other burger place before. Typically, a standard burger comes with basic toppings unless you choose to remove them. When I got home and opened the order, the burger had nothing but a bun and a patty. That was it. No toppings at all. Is this really how it's supposed to work? I understand that regular customers may know how the ordering system works, but for first-time or occasional customers, this setup almost feels designed to cause mistakes. When ordering through a mobile app, most people are not going to carefully read every single option for each item. To make it worse, my son picked up another burger from the same location earlier, and he made the exact same mistake. That suggests this isn't just a one-time oversight. Considering the price point, which already feels quite high for the quality of just a bun and patty, the overall experience was very disappointing. Unfortunately, this experience makes it unlikely that I will return. read more

They have the best burgers as far as my family is concerned. We only do take-out and they make the burgers exactly to our orders every time. Despite the price we take out on a regular basis. However, they are very inconsistent with the fries. When you order a large, you get enough to feed 4 adults. Its a lot. But multiple times, when I order a small, it is barely a handful. Seriously it is not enough for a single person. This inconsistency is really strange, but it makes them seem stingy. My solution is to skip the fries altogether and to drive to McDonalds which is only a block away, and get fries there. It's a little more trouble, but better than paying $6 for a handful of fries. read more

Burgers are great but when I did online order, I didn't get option to get any veggies along with my burgers. It just came as burger inside a bun. No onion, no lettuce, nothing. Regular fries are great but avoid the Cajun fries- too salty. read more

Very mediocre at best. The hot dog was awful, barely cooked and no mustard as requested. It was also very small especially for the price and looked nothing like the picture. Maybe okay for a child but cook the darn thing! The burgers were just okay (the buns were soggy and not sure why?) The cajun fries were decent and a good size to share. My husband had the veggie sandwich and said it was terrible. The items requested on it were missing too. All in all a bad experience and we will not be returning. read more

This combo was inspired by Tik Tok which was the Grilled Cheeseburger. It's basically a cheeseburger but the buns are flipped inside out and grilled with butter. I love how you can add however many toppings you want and can also add another patty. The service was great as the worker was helpful in recommending what toppings i should get. This place is pretty spacious and also provides complementary peanuts. The Cajun fries were generously seasoned and super crispy. Highly recommend getting this combo! read more

Five Guys - Cajun fries, Grilled cheeseburger - Burgers Near Me - Danville, California

Here goes my story.. lol Had a craving for hot dogs today, it was either 5 guys or Caspers. Decided on 5 guys @ this location based on proximity. Its after 1pm, theres several tables seated but no one ordering at the counter~ awesome for me as i dont like lines anywhere. Server welcomed and greeted me with a smile, very friendly. Happily answered all my questions, repeated my order and told me 7 mins.. I left and grabbed milk tea next door. Food was ready by the time I went back and was passed to me with more lovely smiles... Who doesnt love friendly staffing... :) The order was accurate, nothing missing and my veggie ingredients all fresh. Taste exactly the way i like it... My craving is satisfied!! The inside of this location is clean and bright. Plenty of parking in huge lot. This will be my go to for future 5 guys meals. Thank u so much for my abundance of fries!!! I appreciate it read more

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Came in for a cheeseburger service was ok not super friendly more like hi and then wait to order but ok we all have bad days my main concern was is that this place doesn't offer any bun substitutions for sesame buns only lettuce substitutions so if you want a burger without sesame seeds, it's not an option unless you wanna wrap your burger in lettuce, which is great if you like that before having the keto style, I guess, but I really wanted a burger with a bun and a potato bun was not offered not trying to be petty but some people are allergic to sesame seeds or cannot have seeds because of digest issues. Very disappointing.! Also, the toppings that come on there it's like the mushrooms are rubber and the onions don't taste grilled. It looks like everything came from a tray. It's just tossed on the bun And then thrown together in a wrapper! Definitely something to consider! read more

Solid burgers with great service. I've been to other Five Guys in the U.S. and in the Bay and this one is by far the most consistent and best all around! read more

The food is so fresh and delicious!! Their customer service is awesome!! Pleasant people and very friendly team!! It's always so clean!! I highly recommend this place!! read more

We came here for a quick and easy lunch with a group of friends and kids. The service was pretty quick. The food was good. The price is expensive for a small burger, but you can put all the toppings you want on. read more

Five Guys - Allergy notice! Peanuts. - Burgers Near Me - Danville, California

Always hated Five Guys fries before today. Always thought this chain's fries were dry, hard, and wrinkled. Only got burgers then drove to McD for fries or went without. Couldn't understand the dichotomy. How could 5G make great burgers and crap fries? Then today happened. Distracted by my phone, I mistakenly ordered fries with my burger. Imagine my surprise when I discovered a great fry with my first bite. Fry was plump with a crispy exterior and fluffy interior. Nary a wrinkle in sight. Fresh, hot, and well seasoned. Could be eaten by itself, a dunk in ketchup not necessary. Now I'm annoyed to realize that the crappy fries were specific to that 1 location only and that actually 5G can and does make great fries. read more

Best burgers around. Made fresh Everytime. !so good it doesn't need any comment to make it edible! Pricy, but worth it. read more

Some kinda burger critic I am. To date, I've only had a burger from one other Five Guys location -- geesh! Can over 1000 US locations and another 1500 in 10 countries be wrong? Is it the free peanuts in the shell? Maybe. $31 for 2 burgers, a large order of fries, and 1 drink seemed pricey for the gf and I (for what it is). In a few short minutes, the brown bagged order was ready. Not sure if I like this presentation for a staying/eat here order, but that's seems the way they do things (I'm told it's a major space saver). 1. Bacon Cheeseburger [4.0 stars, $10.49] -- it's put together well, stacked high, and it's larger than most. At least 6 oz of meat, seemed like a double patty. The meat is good quality, and has tomato and lettuce, caramelized onions - as I got it "All the Way", vs "Everything". What I didn't like was the store-bought bun, and although overall it taste was good, and I enjoyed (hit the spot), there's nothing signature about this. 2. Fresh cut fries [4.5 stars, $5.99 for large] -- available in 3 sizes and 3 different price points. Large portion, freshly cut with skin, crispy, and seasoned with salt & pepper. Delish. 3. Shakes, I didn't have one...but oh I wanted. Location specific: Danville, CA (Blackhawk) =================================== * Recently opened in March of this year * Located in a shopping center with a few restaurants, a market, an ACE hardware, it's far and away off the freeway. I don't think it's a good location, mostly for locals. read more

Best quickie burgers going today in the TriValley. The big negative for many is that you gotta get outta your car and the parking sucks. read more

Dont ever go here if you dont want cheese in your burger. On multiple occasions this location has failed a simple request to make sure they dont put cheese on the burger I order (I tell them 3-4 times just to make sure they understand) and they still put cheese inside. Ive given them a couple chances and spoke to the store manager about making sure their staff know a sufficient amount of english to understand a simple request, but they have failed to do so for too many times now. I wont be a returning customer to this location. read more

My favorite burger, ever. Always cooked to perfection. Friendly staff. They never seem to mess up an order, large or small. And the free peanuts are an added bonus. Always order one fry for your group because they stack you UP. read more

This has got to be the cleanest fast food joint I've ever been to. Staff is awesome and so friendly and on top of everything

$34.00 for two (2) cheeseburger's and one (1) medium fries....that's it!!! Five Guys are you kidding me!!! Never again, lower your prices!!!

Ok food is exactly what you'd expect from a five guys anywhere. Cashier is cheerful, cook is a little slow, good thing I like peanuts! Store is clean and that is always a plus! If you like five guys then come for a visit. Danville is lovely. Mount Diablo is right up the road if you want a breathtaking drive head that way with your extra fries and visit the wind caves. read more

Service great. Food great. Cleanliness okay. What was less fun during lunch today was the lack of air conditioning. Hope they shell out the cash to fix stat. It's essential for a pleasant visit. read more

Love your food, and love the workers but twice have I ordered a burger "all the way" and had it left entirely plain with none of the toppings. Was super sad about it. Jalapeños!!! Please actually read the burger orders read more

This must be franchised to a really nice person. Because even my out of town family said they avoid Five Guys in LA but found this location was wonderful! The food the service! read more

People talk alot about the best national burger chain. In retrospect, this may be not the best way to compare. Let's face it, every burger icon has successful and not-so-successful locations. All that being said, the Black Hawk and Alamo Five Guys shops are killing it. Try a single patty and fry the way you like and you won't be disappointed. read more

It's ok. The burgers are messy. The fries are soft and mushy, but they threw in handfuls. Service was slow but pleasant. No desire to go back, rather have In-n-Out or Habit. Avoid the hot dogs. read more

Sorry, but this location leaves a lot to be desired. Can't seem to get any orders correctly - and on another note - WAY TOO EXPENSIVE ...WON'T be back - curious to see what other feel about this particular location. read more

Came to this Five Guys for the first time and it was good but my burger was squished with someone's hands peeping it! LOL how ugly! Other than that, it was good. They are always very generous with the fries! read more

Now open! Happy to have one right up the street, now I won't have to go all the way to Alamo. read more

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We had grilled cheese and burgers. The food was delicious and fresh. The shake were thick and barely drinkable with a straw. Cajun fries are spectacular.. read more

Five Guys - Chocolate milkshake with bacon and caramel; large Cajuns fries; little bacon burger with an extra patty and most of toppings. - Burgers Near Me - Danville, California

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Consistently great food. Consistently friendly and wonderful staff. Super easy parking read more

For a brand new business it was shocking to see dirty tables, floors, no napkins or utensils and most importantly the worst veggie sandwich I ever had ! Two plain dry buns no sauce or anything with some boiled onions, uncooked green pepper and uncooked mushrooms . When I told the young guy behind the counter he had an attitude and brushed me off saying you didn't ask for sauce ! My husband had the cheese burger which was not any better. Hopefully they won't last long in this location. I do not recommend this place at all. read more

I ordered large Cajun Fries and requested to have it made well done but the male cashier with blonde hair insisted it can only be done in one way yet I didn't have any problems requesting my fries to be made well done at other Five Guys location. read more

Above and beyond customer service from Issac and McKenzie. Made the place feel at home and gave exceptional assistance.

Carlos is super nice and respectful! He helped resolve an issue with my order promptly. The food here is always the best. I would definitely recommend it! read more

I came to this restaurant for a quick burger lunch. Come into the place circa 2pm to find the floor littered with others previous lunches - no one cleaning up . Ordered a simple burger with soda . Of the 2 soda machines here - one was completely out of coke product . The other one dispensing a watery form of coke .The burger provided - pretty tasteless and bland and over priced . Compared to the one store this chain has in Dublin - if you're going to pay for a premium burger - this place needs to up its game - not so good. I was going to give 1 star but the Staff at this place pretty friendly so adding two for that. read more

I came here because I thought that the service will be better than in Alamo, but the quality declined. They gave me something that I didn't order because the guy didn't understand well english and the coke was certainly mixed with water so it is more money for them, but disgusting. I am wondering if macdo has a better quality now? read more

They can't seem to get my to go order right!! I even call to double and triple confirm. I get home and my burger is wrong. 3 times now! It's not cheap and they keep screwing me over. read more