Super overpriced for just a small burger and burnt fries had to pay about 30 dollars just for burgers fries and a drink

I came in here wanting and expecting this place to be amazing. I wanted this place to be 5 stars. ugh, I feel like a failure for giving it 2. I've heard such good things about this place, and was expecting it to be good, but unfortunately, it was not. :-( I walked in and placed my order. The menu seems to be decent enough, with a fair amount of selection. Ample amounts of toppings, and you can have your burger a few different ways. Mind you, I'm a burger lover, so I'm always up for places like this. I ordered a regular burger with all the fixings and BBQ sauce on top. I got the fries too. It came in a brown bag..I guess thats how they serve it regardless if you eat in or not. I was dissappointed with the burger itself. It seemed like it came with way to much topping. I mean, like an overwhelming amount. I ate it, and the burger was okay, but not as good as I have experienced at other comparable places. I wasn't looking to be "blown away" by the burger, but I wasn't really impressed over all. It wasn't that great, to much on the toppings, and it didnt really do much for me. I will say tho, you get a TON of fries tho. I left feeling underwhelmed, and don't know that I will be back in the future. read more

Very good. Quick service and accurate. Although we had 4 bacon cheeseburgers, 1 large fry and two medium drinks... $47!!! They are not skimpy on the large fries!!! 1 was plenty for our family of 4! Bacon was crisp and delicious too. read more

Five Guys - Az Cardinals day at 5 Guys!!! - Fast Food Near Me - Mesa, Arizona

This is one of the best Five Guys locations ever. Everyone was so nice and they actually take Covid seriously. A woman came in with no mask, and the guy behind the register immediately asked her if she had a mask to put on. I feel like most places in AZ fail to hold customers accountable so kudos for Five Guys. Also, my husband swears these burgers are far superior than In-N-Out. I don't eat beef so I wouldn't know, but the burgers smell amazing! read more

This is gross!! I requested NO salt on fries. It came with so much salt that it was falling off my fingers!!!! The burger was soooo bland. They should not be allowed to call themselves famous for anything! I just spent $15 dollars on food I can't eat. Never EVER again and I will tell my FRIENDS AND neighbors! I AM POSTING this on Facebook and Instagram. read more

Five Guys - You can see all the salt in this photo. My phone picture quality stinks but I can still see all the salt. - Fast Food Near Me - Mesa, Arizona

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Chose curbside pickup and it said to call when I arrived. I arrived, called and was asked to be put on hold. I could see inside and the cashier was helping someone. They forgot about me on hold. I hung up after five minutes. I tried calling again. It rang unanswered for over a minute. I could see no reaction inside. I tried again and let it ring for two minutes and finally gave up and walked inside. It's lame to be able to order online and then have to call, but why offer it at all if you are going to stand around and not answer the phone. When I got in the store I tried calling again and the phone just rang... ‍ read more

Today was my first time trying out this restaurant. I was very impressed with how friendly the staff was and how great the atmosphere is. Very relaxed and they had great music playing (albeit a little loud). I got a cheeseburger and fries and was pleasantly surprised. The fries are to die for. The cheeseburger was okay, I've had better. But it was still really delicious. It was a little pricy, but you absolutely get what you pay for. I couldn't even finish my burger, it was so big. All in all, great experience, great food. I'd definitely recommend this place to others and will probably be coming back. read more

I cannot speak more highly of this store and the manager, Anthony. He's the man! I have a crazy job that can change in a minute and I was forced to leave my online order for over 2 hours instead of picking it up when I originally said I would. Anthony told me that was OK and even told me he wanted to remake it for me. I'm blown away! You already had me as a pretty regular customer but I'm a loyal fan now. Amazing! Thank you!!! read more

Friendly folks. Serviceable burgers. This is a 3 Star spot that gets a 1-Star decrement because I have found no way to voice my order such that I get Extra Freakin' Lettuce (henceforth to be referred to as EFL). It's truly been a years long quest. I've done the experiment in which a burger is ordered with just lettuce and one with extra lettuce. Same amount of lettuce. I could wax on, but I'm not feeling that poetic or wound up right now. I'll try for EFL sometime again in the future, mostly because it's personal now, I'm baffled. Curse you Draconian lettuce horders of Five Guys. 1 Star I withhold from you... I shall have my day! read more

Mmmm... Best burgers and the cajun fries....wow! read more

Five Guys - The regular size of cajun fries! - Fast Food Near Me - Mesa, Arizona

I came here as I was very hungry and ordered Cajun fries and Bacon Cheese dog with onions, bbq sauce and mushroom. It was still good when I made it home and was tasty and reasonable at around $11 . Also on a side note the bbq tastes great with the Cajun fries and I get sides of it whether I eat there or at home. Staff was friendly and efficient so food is around 5-7 minutes. read more

Five Guys - Fast Food Near Me - Mesa, Arizona

The burger is always the best thing about five guys the last two times I got the fries though it was very soggy which I do not like I may have to ask them to please make the fries well done read more

I ordered the "regular" cheeseburger. It was a double stack. Got grilled onions, grilled mushrooms, mayo, lettuce, tomato, and green peppers. All toppings at no charge. My wife and I split a small fries and we had plenty. Burger was juicy and tasted great. Regular burger is under $8. One of our new favorites. read more

This chain always satisfies with hot, tasty food complete with fresh ingredients. Frequently out of peanuts though.

The burgers and hot dogs are good, but very over priced. There are better options nearby. My main problem with this place is that the service is flat terrible. Slow, inattentive and generally rude. Avoid. I tried the place three times. Three strikes and I'm out. read more

Let me start off by saying, I walked in to this establishment wanting to give this place 5 stars. I want it to succeed. I wanted a damn good burger. I've eaten Five Guys before on the east coast. I am no stranger to their wonderful concept. Fresh products and amazing taste at a reasonable price. I've eaten some amazing burgers at other Five Guys places. Every burger you order is a double. It says on the menu "cheeseburger" but it's a double cheeseburger. Also a large fry will feed 2 (I'll get to that later) Also all the toppings are included in the price. Their toppings are about as generous as Subways toppings. Plenty of variety. Both the wife and I had a bacon cheeseburger with grilled onions and mushroom, lettuce and mayo and ketchup. It's about a 10 minute wait for your food. They have peanuts to keep you entertained while you wait. As I rip into this greasy bag of goodness, I notice that my burger looks terrible. I mean worse that any burger I have ever had at an greasy fast food joint. The bottom bun is ripped to shreds, the toppings are falling everywhere including the meat and cheese. Did the cook miss and not bother to fix his mistake? At first I thought they served me a single burger but then under all the cheese I see another patty the size of a silver dollar. I was so hungry and with my family, I was not in the mood to complain (oh and I can complain) I ate that burger in pieces because it was impossible to pick up. I was so sad. My wifes burger was fine. She loved it but has had better. The fries are the only reason Five Guys got 2 stars. They are fresh cut and cooked to perfection. Best part about them, they fill up the container then add an additional scoop in the bottom of the bag. Overall, I am going to give this place one more shot. One more opportunity to show me why this place is Zagat rated. If it doesn't you better believe this time I am going to get my money back. Let me know how your experience went here. I hope it was an isolated incident. read more

Second time through yesterday... Down grading my review. There is nothing that stands out to make this place better than just another burger. I ordered with different toppings. Stayed simple with Bacon, mushrooms, and of course jalapenos.. Order fries and a drink. $12.00.. It was just a burger. It was o.k. but not worth the $12.00 price. Honestly, Wendy's goes down better for me. Fries are just not doing it for me. I ordered regular. Added lot's of salt and ketchup and that helped. It must be a taste thing, I just like my fries crispy. I would still go back if in the area and wanting a burger. But will also favor the In & Out or other places if I am going that direction instead. read more

Half a mile from our house - we frequent Five Guys often. And they have never messed up our order! We love it here. They welcome you the second you walk in the door. The staff are friendly and always seem to be having fun while they work. They ask how your day is going and actually seem to care. That makes the experience so much better. Definitely give this place a try! read more

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I'm struggling with this review... Great burger. Perfectly cooked, two beefy patties and you can add lots of toppings at no extra charge (like mushrooms. Yum). But seriously, $12 for a burger, fries and a large drink is stupidly expensive. I devoured my burger, and couldn't finish the huge order of fries, but the entire time I was scarfing it down I kept asking myself if it was worth 12 bucks. Not really. But damit, it was tasty. read more

When the price of your burger combo exceeds $10 you start treading into Vig, Delux, Farm House Grill, Indulge Burger territory. And when you draw that comparison the Five Guys is out of its league. The burger is good but is it better then In-N-Out, Lucky Boy, Culvers, or Two Hippies? All of those options would be almost half as expensive as Five Guys. Sorry, I liked you better when you were an East Coast treat. read more

I eat here weekly. At this pace I will be as big as five guys. But I can't help it. Big juicy burger double stacked, topped just the way I like it, and served with enough cajun fries for three guys, this place makes the food I like. It's a man meal fit for a trucker. It'd take five guys just to keep me out of this joint. read more

Five Guys Burger and Fries... you have alot of explaining to do. You charged us $20 for: -2 Ice teas (not fresh brewed) -1 regular fries -1 burger -1 hotdog. If I was sitting down to a baseball game I might be able to excuse the price-gouging and the crap quality.... but since I wasn't, WHAT GIVES? Somehow between picking our greasy brown paper sack up from the counter to sitting down 10 feet away-- my hot dog had miles for wear. It didn't have all the toppings I ordered and it was tightly bound in foil. The hot dog was cut in half and cooked to the point of being dried out at the ends. It was not blackened or charred at all-- I mean it looked like a dark red hot dog chip. I was literally able to snap off the very tip. Maybe the wet soggy bun was meant to help rehydrate it? I dunno. My husband said that his burger was decent-- if it wasn't $7. Fries were good-- and plentiful. Ambiance was no-frills red white w/ peanut shells all over the floor (from the big ugly boxes of peanuts that you can help urself to...). In a town w/ In&Outs and Cheeburgers Cheeburgers, 5 Guys... You've got alot of nerve. read more

My wife summed it best: "This tastes like a Costco burger". Translation: go to Costco, buy some buns, some frozen patties. Grill the patties, add cheese, favorite toppings, and you have a burger that tastes like a Five Guys burger. Nothing special. To the more faithful, I'll be deemed a heretic. But I was told that Five Guys was "better than In-n-Out". I go to In-N-Out at least once a week. I own 2 t-shirts. I love In-N-Out. But I'm not so religious that I'm unwilling to try another burger that could be better. I went to delux burger, and was rewarded with a innovative, great tasting burger.. I was hoping Five Guys would give me that same experience. Nope. Not even close. Five Guys is not as good as In-N-Out, and it's more expensive. The fries are good, thick cut, seasoned and fried right, great with ketchup. But the burger was average. The bread tasted manufactured, the toppings generic. The tables are cramped, squeezed close together. Eating as a family of 5, I had to put my bag of fries on the floor: no space left on the table. Chairs and people stick out the narrow aisles between tables make getting a refill a dangerous mission . No drive thru to bypass inside. Not my kind of place. Sorry Five Guy's, I'm sticking with In-N-Out. read more

These burgers are delicious - you need to pay this place a visit! They have no freezers at any Five Guys - only coolers, so the ground beef is always fresh - never frozen. Their simple, no-nonsense menu and decor reminds me a little bit of IN-N-OUT Burger, but the difference between them in taste is pretty obvious. If you order what appears to be regular-size hamburger or cheeseburger, you will get two patties instead of one. For most people this is a little much, so try ordering the "little" version instead for a single patty. My favorite here is a cheeseburger with ketchup, mustard, mayo and raw onions. The fries are good and a small order is more than enough to satisfy (half my bag was filled with fries in addition to the cup they placed into it with my burger). Two things caught my attention at this burger joint that I found a little different. There are boxes of peanuts placed throughout the restaurant for you to scoop into little cardboard serving trays and snack on while you wait for your food. The other thing that caught my eye is the markerboard at the register that tells you where "today's potatoes came from" (on my visit they came from Kansas). They have a loyal following here and get pretty busy, so you if you need to grab-n-go, you can visit their website and put your order in ahead of time. UPDATE: If you drove out of your way to this location because it was the closest one, there is good news - a new Five Guys is now open in Ahwatukee! read more

Burgers and fries, huh? In the words of the band BNL "its all be done, woo hoo hoo." I found 5 Guys to be sort of lackluster. First of all, it was extremely packed, and not much room between tables. Spills and bumoing into people were inevitable. The menu was basic, but I guess they are trying to be great at one thing and not suck at everything. While ordering, the gal there ran thru a 20-word-per-millisecond schpeel that I'm sure she gives everyone, which I had to have her repeat. Prices could've been a little lower, and not wanting to bankrupt my paying friend, I opted to go with a water. The burger I ordered wasn't very hot when I got it, but the fries were legit. I ended up getting sick that evening, and while I won't blatantly say it was the burger, I have my suspicions. Honestly, I'd have to compare the food to In N Out or Wendys. Still going to Red Robin for good, quick burgers. read more

Its was just OK! Liked the fresh jalapenos option, fries hardly had seasoning, was a bit pricey, but filling. Free peanuts, but wasn't sure if it was ok to throw on the floor. They use the same color scheme as In N Out which I thought was humerous. I'll still give it another try in a few months. read more

Tried this place when it first opened and we weren't impressed but we decided to give it another try tonight. Not only is it over priced, but they made both of our burgers wrong. We will not be back. Buns and fries are soggy. read more

I love 5 guys burgers.....or at least i used to. I visited the power rd. location. They have raised their prices to epic heights and i have eaten there for the last time.. 2 cheeseburgers, 2 fries, 2 drinks.... 30.00 insane!! I have even heard national radio shows talk about how nutz their prices are. Sorry guys...the dollars dont make sense anymore and your prices are higher than a sit down restaurant. We eat at Freddies steakburgers for 14.50..... 1/2 the price!!! Venezias pizza : 13.95 for 4 huge slices/ toppings and 2 endless drinks. WHERE's the value in 5 guys with their fresh only ingredients, simple store and peanuts?? I see nothing but record profits! read more

Well my order was messed up. I haven't recieved the 20 dollars I should've gotten back on my card. And large fries for 7 bucks for each large. Culver's taste better and you can get a whole meal for 8 bucks. read more

Consider yourself warned, fellow Yelpers. This is simply as good as a burger gets in this life. This place was opened by a few people in DC and now its spreading life wild-fire across the entire country. There is one reason: *it is the best hamburger joint in the world.* Though I'm a fifth generation Californian, I did have the opportunity to live in Washington, DC for a time. This is the type of place my co-workers, family and friends would regularly travel to when it meant a 45 minute drive through traffic. The way they cook their burgers and those boardwalk fries... pure heaven. This place blows other fast food joints out of the water, to the point where it's not even worth comparing. You really have to look at a place like Delux or Fez to find a burger comparable here in the Valley, and even they can't do it as well as Five Guys, a pure piece of Americana. Take advantage of it and go eat at it ASAP. I'm glad they brought this to Arizona and you certainly will be too upon trying it. read more

My favorite burger and hot dog place. Sure, expect to pay higher prices and you get a high quality meal. The fry portions are huge! The peanut oil they use on the fries makes them the literal best. Their "little" burgers are pretty big too. Love their bacon cheese dog or "little" bacon cheeseburger. My order is always correct when I have picked up and gotten delivery! read more

I've heard so much about Five Guys, so of course we had to try it. We went with some friends that like it. My wife is an In-n-Out fan, but for the record I wouldn't say I LOVE In-n-Out, but it's okay. They are more hype than food to me, honestly. Use that as your comparison to what I say here. On to Five Guys... Their investment in marketing is brilliant: 1 font, 2 colors: red/white. This is a no frills place. Don't expect to see a lot of flare here. Red/White is all you get. Their menu is easy. Burger, Cheeseburger, Bacon Burger, Hot Dog (other stuff for kids). All toppings are free. So if you wanted a green-chile-bacon-bbq burger with onions and relish...you can get it at the same price as a bacon burger. If there is a line and you don't know what you want, do us all a favor and step out of line. This is a fast paced place and process orders pretty quick, so move along okay! I got a burger and hot dog. Hey you have to try both right? I'll start with the dog. Now any of you that put ketchup on your hot dog, stop reading and buy a flight to New York...you'll notice that is not allowed. Dogs are onion/relish/mustard. Done. Five Guys splits their dogs down the center for faster cooking -- I LOVE this idea and already incorporated it in my own dog cooking for the kids. The dog was a dog...good, and exactly what I expected -- was it the BEST? No. But it was what it advertised. The burger -- my first attempt was onion, hot sauce. It wasn't that great. My ONLY complaint about these burgers is the meat itself needs more flavor. Put some salt on those bad boys would you. Knowing that though, understand that your burger will essentially taste like what you put on it. If you want a plain burger, I'm positive you'll be disappointed. My second try (not the same visit, c'mon I'm not that bad...well maybe, but not this time) I went for bacon burger with BBQ sauce and onion (note: I don't like cheese). It was much better than my first experience. Still wish the meat was seasoned. Fries -- disappointing to me on first visit. I saw "cajun fries" and said yum. It's not really...it's regular fries with some sprinkle seasons. They can do better here. And based on the acclaimations that hang all over the place they have to some people. I need to give the fries a second chance. They are skin on fries though and perhaps cut to thick for my taste is what the problem is. I like crispy fries,not soggy. If I wanted a baked potato, I would have got one, so give me FRIES. So why the 4 star rating? Well if Yelp would allow half stars it'd be 3.5. For me though, I liked this place better than In-n-Out. If I want a better-than-fast-food burger that I can see being made and get it made-to-order, I think this will be my place. If you want to try the dog/burger -- get the SMALL burger with your dog -- it's big enough. Trust me. No shakes at this place though...straight up normal soda fountain. My son had the grilled cheese (or 'girl cheese' as he calls it) and loved it. They flip a burger bun inside out...clever. read more

My first time trying Five Guys and I was told that this place would rival In 'n Out. I found it hardpress to believe since In n Out--come on...unless you're Shake Shack you can't compete. I think what Five Guys has over In n Out is the fact that they have a ton of toppings you can add for free - my favourites being grilled mushrooms and fresh jalapeño pepper (SO SPICY). I also added lettuce, tomatoes, onions (They have grilled and raw), and pickles- it ended up being a pretty big burger, even though I ordered the small. In fact, the small is pretty filling regardless. The difference between the regular and the small is simply the number of patties. The regular size gives you two. I like their fries better than in n out's but it was waaaay too salty, especially the cajun fries, was is just their regular fries sprinkled with an abundance of cajun seasoning. Get the small portion and you'll be good. If you get the regular you won't finish. If you get the large, they put a giant cup in your bag and then fill the BAG with fries. You'll have fries coming out of your ears. The price is actually not that cheap. My water and my small burger worked out to be $8. I would say that In-n-Out definitely wins on all levels except for the quantity of ingredients available. But this place is still good. I am, however, disappointed that they have no milkshakes. read more

Yeah, it was high quality beef, but the fries were overpriced and mushy, got so many orders wrong I just enjoyed my free bacon and ask for more mustarrd and lettuce. I still like Carl's Jr sandwich with no bun, and wrapped in lettuce for fast food, and Joes Farm Grill is worth the drive for many many reasons. It was nice, but very self serving since all the decor was of the "LOOK we are awesome" $24 for 2 burgers fries and a drink is great. (and the bun couldnt hold up the bread, which was kinda weird, it just decenigrated. Friendly folks, Diet Mr Pibb, good music, and... overall, I recomend it if yur in the area and want a step up from drive through.) The big deal is free condiments, but they were all sorta spartan and bland, even when I ask for a stupidly huge amount of stuff If I find myself back there, I'll ask for well done fries and see is that helps read more

5 Guys opened up about 2 years ago and I have always received very consistent taste and service from this location It is situated right next to Rumbi's Island Grill and I always struggle with healthy food or greasy food for lunch. It's a 50/50 coin toss on which one I end up walking into. (I do however prefer the 5 Guys burger to the Rumbi's burger) What I would pass on is the California Pizza Kitchen next door, man has this chain gone down hill, talk about a rip off. 5 Guys burgers & fries are cooked fresh to order, another words you have to wait for them. They cook in the open ... right in front of you ... not sure what some of these other reviews are on about. They use fresh potatoes for their fries and fry them in peanut oil at at higher temperature than normal vegetable oil, they come out very crunchy and golden brown. They kick butt all over In & Out french fries IMO, and 1 order is enough for 2 people. Their burgers are twice as thick as In & Out, twice as tasty IMO, and a good value when you consider the amount of toppings and meat you receive. I also like munching those "free" peanuts and tossing the shells on the floor while I wait for my order. I guess I am a fan of 5 Guys burgers, also a fan of Smash Burgers, and Delux too. All different, all good ... depends on my mood! read more

For a gal who's not a huge fan of red meat, Five Guys has made a burger lover out of me. I've been to two locations - the one on Val Vista, and just yesterday I visited the new one in the food court at Scottsdale Fashion Square. Both have been awesome! Like I said, I'm not normally a burger eater. But my boyfriend is a Five Guys fan, and his son has recently developed a taste for cow. So I decided to be a good sport and give it a try. I have to say, one of the things I love most about Five Guys is that you can get any & all toppings added for free. Yep, FREE. Now, the burgers aren't exactly cheap, but still, free toppings are a nice perk. The place is very casual - you order from the counter, and they call your number when it's ready. I ordered the "junior" cheeseburger, which was pretty darn big! The regular burgers have two patties, so make sure you're really hungry if you order one. I added lettuce, ketchup, mustard, mayo, grilled onions, and pickles to mine. Yum! It's a good thing they wrap the burgers in foil so you can unwrap a little at a time - the toppings fall out otherwise! We got fries the first time we went, and they were awesome, but this time we knew we probably wouldn't have room, so we just stuck with the burgers. In summary: the buns were soft, the meat was perfectly cooked, and we all left with full bellies and smiles on our faces. For a simple burger joint, you can't ask for much more than that. :) read more

Tried this place last night after hearing loads of great reviews. Definitely not disappointed. I had a "little" bacon cheeseburger. My fiance had the regular burger with grilled onions and mushrooms and all the rest of the works. Definitely a great burger for the price. Nice that all the toppings are free, compared to some other establishments where you have to pay extra for some of the more premium toppings. The fries - amazing! We tried both the regular and the cajun. Definitely some of the best fries we've ever had. 2 burgers, split 1 fry, and 2 drinks - almost $20. Okay so not the cheapest, but cheaper than eating at a restaurant and the burgers were pretty nice quality. Okay all that being said, I wasn't ecstatic to hear how fattening this place was. And also, didn't feel too great afterwards. Am I crazy to look past all that for the taste of the food? Sadly I think I am. Seriously...so worth it. Not an every day outing, but definitely a nice treat now and then. There's a reason they have been ranked better than In n Out and other places... read more

I'm giving this location 4 stars for the fast and friendly service we received at our visit tonight. I'm not a big fan of their fries and their burger was just fair. The bread was nice and moist and the meat was tender but lacked seasoning. I loved the new touch soda machines and the location is fairly clean. Is five guys my most favorite burger spot? Unfortunately not, but the experience given by the staff bumped it up a few notches. We were sitting outside and the staff came out to give us our food and even checked on us 15 min later to see if we were still doing ok. Great customer service because they really didn't have to do any of that. My guy friend would disagree with me and say that five guys is his go to burger joint but we can all agree to disagree. What I do know is that it's definitely worth a try! read more

Hands down, this is the best Five Guys I've ever been to. I always order ahead to ensure my food is ready on time and they do not disappoint. I really appreciate that they wait to make your fries until you arrive so you don't have cold or lukewarm fries like most places have. My burger is always done perfectly and unlike the Five Guys in Chandler (right by Chandler Mall), they remember to put the bacon on my bacon cheeseburger without me having to ask or remind them. Burgers, fries, and shake have all been spectacular here. Even ordered from them through DoorDash and had a great experience. Top notch service and top notch quality all around. read more

I ate at this trendy burger joint on Friday and thought it was sub-par. Don't get me wrong, it was good, just not what I expected as far as how people built it up in my mind. A friend of mine was bragging about this awesome burger he had while on business in North Carolina. He was telling me it was called 5 guys burgers and blah blah blah. Thinking they were only a east coast joint, I was surprised and anxious to try it when I heard there were a few out here. I would recommend it, but if you want a really good burger in the same area, try Lenny's over on Stapley just south of Southern. read more