Ashley did a great job at providing me with kind and fast service. In addition, the new manager is awesome! He checks in to ensure that customers are taken care of. read more

Este lugar tiene el peor servicio que te puedes imaginar.aparte tienen un sistema que no te aceptan billed mas de $20. A cualquier horario quise comprar 4 bowls un aproximado de $66. Y no puedo pagar si no son billetes de $20 no tiene lógica read more

First time there Got a chicken bowl on Sunday chicken was burned and rice was soggy

It's always good. They have good chicken and beef. They have wonderful service. Their special sauce is great. When we order with veggies it makes the meal better. read more

It's May 15, 2021, Can't stop and get something to eat my first choice is always the flame broiler here in Fullerton Yorba Linda Boulevard Place is always clean good food is always good and I have to get to big thumps up to Destiny R for the amazing service for the amazing customer service she has always taking my order with a smile even under the mask you can tell she is smiling Always make sure that the order is correct and she's always remember exactly the way I like it was just incredible Big thumbs up to management for having such a great staff Always polite and respectful the food is always good and the place is always clean I give this place five stars and to Destiny 10 stars for the great customer service like always read more

Gwen was so helpful, she made sure my order was correct, & speedy, while polite right before closing time, when many employees would simply have said "we're already closed" she was super nice! read more

The wait to receive your order is very long and also they control the many sauces you can receive. The flame broiler in brea is much better.

I will not come back to this location again. Aside from it being close to where I work, there are no other positives. The service is slow and forgettable, and they consistently skimp on the meat. Each time I get a half and half bowl the majority of the bowl is stacked with rice with the bare minimum amount of chicken/beef. They even skimp on the vegetables (unless you ask for cabbage.) Today I ordered a half and half with broccoli and counted 4 pieces of broccoli...that's it. Lastly, after I had ordered I noticed a price increase, I asked the cashier if the prices had gone up and his reply was, "I don't know." Shouldn't the person handling money and taking orders know if the prices have been raised? That's all I got. Do yourself a favor and go to a different one. read more

Worst service I had from a frame broiler.I came in to pick up an order from doordash. I got waited on the side the guy never even ask or acknowledge why I was there for, so I waited then I approached him after a 10 minutes wait, then he says ok, so I wait again and he came back to tell he was waiting for tofu. Ok wth? My customer order an Angus beef plate there is no tofu in there. So waited again!!! Then got the order walked out thinking I got everything, re checked everything guess he didn't get the avocado, so had to walk back in the restaurant to get that total wasted 30 mins at least for one plates mean while the customer wasted his lunch time because of this restaurant. Forgot to put date and time 03/01/19 this happen around 11:30 am I got out of restaurant around 12:05 pm read more

I ordered a regular, chicken bowl. The food was kibble bits! I am Not a dog. Secondly, it was soaked in soy sauce so long it was salty and toxic, I could not eat it without gagging. The vegetables were inconsistently cut, cabbage root, broccoli stems, etc. Bowl was full of rice. though. No wonder you have only 3 stars! I give you one. Staff was sickenly pleasant, called someone "darling" repeatedly. I did not enjoy this $8.00+ bowl and would not recommend it to anyone with medical concerns ordering anything there, the use of sodium or sodium glutamate is through the roof. There is a location in Long Beach, near the circle that is A +. call them and find out their secrets! W. Burton read more

Bad attitude, terrible costumer service by "Maria" ordered 3 bowls, had to leave them on the counter and leave because she shouldnt be working with people, because being short handed is her problem not mine, she acts like im getting my food for free, DONT GO THE period!!!!!!! read more

Someone really needs to step up and properly manage this place. Wether you order online or walk in they are always behind. Not one time has gone by where they aren't getting chewed out by customers for messing up the order or even in some extreme cases FORGET about an order. I always tell myself not to come back here but always forget and I remember to late when I've already placed my order and remember the awful service. Stay away from this one. read more

Thank goodness that this Flame Broiler is right in my neighborhood! I really like the white-meat chicken bowl with brown rice, tasty & healthy. The steamed veggies are always al-dente, perfectly steamed & crisp - no idea how they do that by the way. I enjoy the steak too, it's marinaded and usually very tender. My favorite bowl is the half & half bowl with chicken & steak and either brown or white rice. They've added a new condiment called 'crazy' sauce, it's green. Lol, I can't really describe it, it's super spicy but tangy. It's like a hot salsa verde basically, but smooth. I loooove it on everything. This location in the Ralph's shopping center (between Starbucks & Ralph's) is never too busy. I'm usually in and out with my order quickly, the service has been fast and friendly also. read more

My favorite is their beef & veggie bowl with their magic SAAAAUUUUUUCCCE. You can never go wrong with this place. The food here is always flavorful, meat is tender, topped with fresh steamed veggies over brown rice. drool. This place won't fail you. You'll always leave here stuffed and satisfied. The staff here are super friendly. All smiles. This place is definitely my go-to place for a quick, simple, healthy meal. read more

The girl that works during the day is amazing. She always has to-go sauces ready for people to grab. You are always greeted with a smile and while waiting for my food you can see how hard that girl works. I would promote her to manager! She is amazing!! They always give a good amount of meat! The new green sauce has so much more flavor than the original sauce!!! read more

They need to turn the heat down, I keep getting burned chicken. You can get a 15% off coupon if you shop at Ralph's, it comes in the receipts. I wouldn't pay full price knowing this. read more

The lady who took our order was completely rude. They totally skimped me on the rice and veggies. I don't think I will ever go back to this location.. read more

My trip to Flame Broiler today ended in disappointment. I ordered a regular sized chicken bowl with brown rice & just broccoli. My food did not even reach the brim of the container, let alone, half way. I guess what you are really paying for when you order a regular sized bowl, is for room to mix the sauces with your food. The chicken was very dry. Asking for only broccoli, I would have thought that I would get whole pieces of broccoli, but instead, I got morsels of broccoli from whatever they could scrape off. My "broccoli pieces" were no wider or longer than a baby's finger. I am really disappointed. I should have just gone to Waba Grill. read more

Franchise-- you will get the same thing as all the other Flame Broiler. I prefer King's Teriyaki a lot better, plus you would be supporting a local business! I order through YELP and they didn't have my order. They seemed very confused when I came in. I showed them my phone and they went back to their tablet and found it. I went in right before the lunch rush and saw that they were dishing out food like a Chinese fast food place. Usually Flame Broiler cooks it fresh so I was surprised. It is probably done this way for the weekday lunch rush but I was pretty bummed out that it wasn't cooked fresh.... read more

I love flame broiler but this one sucks! Reason why is it's all premade, they don't make it fresh here, instead has a subway style set up, pre cooked food in containers, got the only thing I get here, chicken bowl...and my chicken bowl did not taste like it was from flame broiler, dry ass chicken, hard rice, just scarfed it down as fast as possible bc I was hungry, but it was just pure garbage. Any other flame broiler instant 5 stars, this one 1. They should change the name of this one bc it doesn't resemble a flame broiler at all, I'm done. read more

MOLD. I used to be a regular here, until I was halfway through my "Half and Half" bowl and found a fluffy glob of mold in my rice. I stormed back in and demanded my money back. The girl at the front was nice, prompt and accommodating, despite how grossed out and angry I was. Really good customer service, but I will NEVER eat here again. read more

Flame Broiler - Mold. Right in the center of the bowl. - New American Near Me - Fullerton, California

I saw the cook behind the counter pour raw chicken out on to the grill and then use her hands to spread it around. She wasn't wearing any gloves. On top of this the regular chicken bowl I ordered seemed like it was halfway full. Go to a better Flame Broiler there are plenty around. read more

You can never go wrong with flame broiler! the absolute best and their new Korean spicy bowl is delicious!!

This is a convenient location and we consistently have good food and good service. Today we stopped for lunch and actually were able to eat inside. Our bowls were full with our favorite order of chicken, brown rice, vegetables, and green onions. The counter person, Maria, was polite, helpful and personable. She went above and beyond to be pleasant and welcoming. Thank you Maria! read more

I love flame broiler. Always been a huge fan, but this one Is terrible and gross. So they took too long, which I understand it can get bust but there wasn't a lot of people and I wouldn't have commented on this but the two ladies were saying "fuck" every other sentence as they were doing orders. On top of that. All of the meat is just displayed in the front and flame broiler was always suppose to be fresh for every customer..... last of my little vent hahah I was getting two Snapple and I accidently dropped one cuz I was playing with it because it was taking so longggg and it spilled. I apologized and even tried cleaning it, and than I asked if I could get a new bottle since I didn't even take a sip and the lady said no she saw me drink it when I NEVER did. So instead of arguing I paid for two drinks which I just threw broken one out. I will go to flame broiler but never THAT ONE. read more

Do yourself a favor and drive to the one on Raymond and Chapman. I would rate zero stars if possible. Bad food and customer service

I eat flame broiler at least 4 times a week for lunch, at various locations throughout SoCal. Every one is a bit different, but this is the only one where I've gotten consistently poor customer service from the lady taking he orders. I will go out of my way to avoid coming here ever again. read more

Follows the traditional use of the food chains specialties. This one has a chicken bowl with drink for 6.75$ which is a good deal for what you get. The staff is friendly and already makes sauce containers for you to grab. Eat here if you like healthy food and basic flame broiler. read more

2 stars for the quick service, 1 star for the friendly cashier. I ordered 2 regular bowls, one chicken bowl was ok, the beef were dry and little too salty for my taste. The one thing really bothered me was the portion, I think they only gave me half of a regular order. read more

Flame Broiler - I think they only give me a half order but charged me in full - New American Near Me - Fullerton, California

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Writing reviews was a must for how the little Mexican girl bad attitude was towards me not needed. All I wanted to know was the portion sizes and she was telling me the prices over and over like I couldn't afford to eat here,lol . I asked 3 times and then asked the 4th time asking oh ,you don't know perhaps she could be new. Maybe she just didn't hear me, only she knows. I did explain politely I only been here 1 time like 3 years ago. Her body language was telling me she wasn't pleased with me at all for whatever reason like she was with the 2 customers that placed an order seconds,before me. I came here for lunch on this rainy Thursday since I live here in Placentia,CA . Just 2 days before Christmas and was thinking about how I should be coming here more often for healthier food when I am on the run .Well she changed my mind from zero to 60 awful quick. Not how I wish to start off my new year around a individual that made me feel unwanted in her place of business. Once I recieved my order from her . She handed my order to me with my plate hanging sideways in the bag. I felt like complaining but also felt it wouldn't get know where ,but it did actually made me not want to spend another dime in this place ever again. Energy like hers at the front as customer service greeting is the last thing I would want to ever feel like ever again where I am spending my money. She can go kick rocks all she wants. There will be no love lost. Portion size of the chicken plate is small just broccoli and literally no cabbage like I asked for on my plate for $10. + not worth it. read more

Flame Broiler is nothing new to me and I grab a bowl here a couple times a week before work. I have always had the best service at this location. never had a problem with the food and the workers are welcoming and kind. This location has definitely earned my business for some time to come. read more

Guys, the mask goes over your nose. Seriously, it's been a year. 2 of the 3 ladies working had their mask hanging below their nose. Might as well just not wear one at that point. You guys handle people's food and we're still in a pandemic where people are dying daily. It's ridiculous. I won't be coming back to this location as long as the staff are being irresponsible and putting public health in jeopardy. read more

Would never stop in if it weren't for the coupons and promotion. Waited over 15 minutes to get a beef plate because the cook wasn't there and they had to cook it. I just told them screw it just give me extra chicken because if I had to wait for them to finish cooking it, it could've been an hour of waiting! Will never be back, I'll go to another location or Waba. read more

Two star review only because the customer service displayed here by one particular female employee is horrendous. I have been coming to this flame broiler for two years now and every time she prepares the food or rings an order up, she makes the customers feel like they are rushed, incompetent and as if they are wasting her time. Absolutely no complaints about the food. read more

Well thought this place was good. Got 2 regular angus beef. Togo . Man it didn't taste like angus beef. Taste like Bangus beef. And the rice wasn't cook. Service was ok. She seem like she didn't want to there working and serving the owners customers. Stick to Yoshinoya at least there rice is cook. And beef taste like beef. read more

Saddest flame broiler. Despite being new, the dining room is dirty, portions are small compared to other FB locations. Seems like they're just goin' thru the motions. read more

My favorite Flame Broiler! I think most Flame Broilers have good food at a great price, but this location has amazing service to go with the good food. Ive never been let down here. Everyone from the cashiers to the manager have been awesome. Its also nice that the location is always super clean. Good food. Great service. Affordable. Its exactly what I look for in a restaurant. read more

Love flame broilers food and the food at this location is always good but the staff is rude here. I'm all about hospitality as I myself work in a restaurant, and for some reason every time I go here I feel like I'm being rushed out. read more

Fast service. Came here bc of a groupon. 2 $10 vouchers for only $12! However you cannot use this on their existing promo which is a chicken bowl + drink for $6.75 (plus tax). I used my $10 groupon voucher on 2 chicken bowls and paid the difference of $3.03. read more

The cashier is never super friendly here, but I like to order Flame Broiler take out when I need a quick and cheap meal that is not terrible for my health. Their brown rice option makes me feel like my meal is healthy, even though it may not be. I usually get the mini chicken bowl, which is plenty for one meal or even two if I am not too hungry. I have ordered the mixed bowl before with chicken/beef and I wasn't a fan of the quality of the beef. It had a lot of fatty parts/ligaments but the flavor was fine. For the amount of food they give you, this place is a good deal. I would say Flame Broiler is probably a staple for me, as I am living on a student budget. One of the things I love most about it is they will often have deals on E-foodie for buy one get one free bowls. Thats what I all balling on a budget baby. read more