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    Florida Auto Group

    5.0 (1 review)
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    2 days ago

    I had a refreshing professional experience with Customer service while at Florida Auto Group.

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    Credit Cars

    Credit Cars

    3.9
    (9 reviews)

    I'm going to make this short for now and may amend it later. I don't recall the salesman's name but…read morehe was very polite very professional and very cordial. Dexter one of the managers was also very helpful very polite very professional. The other manager, whose name I also can't all at the moment was also very polite and professional. Their business is very detailed, very well thought out and has everything that they need for an individual with troubled credit. They offer in-house insurance and in-house lending. They did accommodate my disability, and did modify their return policy to accommodate my disability. For this, I'm thankful appreciative, and they did the right thing in accordance with the ADA. The downside is that their pricing is a bit high because of who their clientele is. They also have mandatory warranty coverage. This is both good and bad. It protects their investment and your product but there's no way to opt out that's driving the cost of ownership higher. The other con is that they have a mandatory GPS tracking device that invade your privacy that you cannot opt out of. This is not only violate several privacy laws. It also violates the ADA. They violated the ADA, because I requested an accommodation for them to modify the warranty coverage to a shorter period to accommodate my disability related needs, and they failed and refused to respond as the ADA requires, in writing, demonstrating how they requested accommodation fundamentally alter the nature of their service product or activity. That is what is required, and they failed, and refused to do so. Overall, I do recommend them if you were in a situation that needs this type of service and is OK with the cons.

    Credit Cars is outstanding. They warranty the car for 2 years. Yes, it is included in the price,…read morebut they sell used vehicles so it is awesome they provide you with the warranty. At the end of the day, used cars break and when yours breaks, they are there for you to get the vehicle fixed.

    Sutherlin Nissan Orlando

    Sutherlin Nissan Orlando

    2.1
    (275 reviews)

    Came in for an oil change on the Maxima and leaving with a 2026 Pathfinder Platinum. Mark Santana…read morealways has time to help us negotiate and get the best deals.

    I'm really conflicted about this dealership. Let's start this off by saying I bought my 1st ever…read morecar here (had help from parents) so as far as payments and all that stuff goes, things were good. Now as far as maintenance... well that's another story. Came here sometime last year to get my oil changed and I waited 3 hours!! before I asked for an update. The lady that was my service advisor was very rude and unprofessional when I asked for an update. Literally have no idea why she was so rude, it was a genuine concern why it took 3 hours for my oil to be changed. I come today to get an oil changed and before I had handed over my car, I mentioned that my Washer Fluid light kept coming on and even after filling it up, it would turn off and than a few minutes later it would turn back on. The guy helping me was...not sure how to describe it but mumbling much of the time and it was very hard to hear/ understand him. I waited AGAIN 3 hours and asked for an update. This guy was vey hard to understand and he mentioned how my Coolant tank was completely empty and I had no coolant, don't know much about cars, but I do know that couldn't have been possible (the fact that I had no coolant) because my car would have overheard on the drive over (a good 30 minutes from my house). I went back and forth with him asking questions and could hardly get any proper information out of him. In the end the technician that was working on my car, pulled me into the back and "showed me" what he did. Basically saying he checked my coolant for any leaks, and said I had none. And that he filled my tank up. He also stated that my washer fluid tank had fluid in it. I then proceeded to explain my coolant was never "leaking" from my knowledge but I had thought it was my washer fluid. As the light kept turning on and there would be nothing in the tank. Not sure if they really weren't understanding what I was saying, or they were just avoiding the issue but I had to leave for school. 5 minutes down the road my washer fluid light turned on again :/

    Mint Auto Sales

    Mint Auto Sales

    1.8
    (94 reviews)

    I visited this car shop, after stopping by at a competitor 11 miles away, which was a nightmare, I…read moream so glad the other company was a nightmare because it led us to Mint Auto, and my family and I were so pleased with our purchase and experience. As we walked in, we were greeted by the door concierge, he quickly assigned us to our sales agent Felipe. Felipe was courteous and professional, he quickly helped us take a look at the car we had our eyes set on. We did the test drive, both my husband and my son test drove the car, my son was purchasing his first car, and Felipe made it simple and seamless. While awaiting for the paperwork to get done and getting the car under our insurance, we also had the pleasure to meet Felipe's co-worker Robert, a military veteran, who shared quiet a few fun stories with us. This shop is a family run business, and everyone were really nice. The car was in great condition, definitely a good purchase for the price. I highly recommend this place. If you are looking for sales agents who actually understand about cars and your needs, and a reliable ride, look no further, this place should be your first stop and last stop.

    I had a salesperson named Gabriel become upset with me after I told him my car would beat his. He…read morethen showed me the wrong car and implied that it was the one I had requested to see. He also accused me of being drunk because he thought I was being rude. I find this behavior extremely unprofessional. Stay away. Nice cars just bad business also don't try to fight your customer Gabriel GROW UP!!!!! I was so drunk that your sales person took me to the wrong car to test drive correct?

    Falcon Motor Group

    Falcon Motor Group

    3.0
    (6 reviews)

    The team at Falcon Motor Group have been nothing but a pleasure working with. I've sold two…read morevehicles through them under consignment and they helped me get my replacement vehicle shipped over to me over 2000 miles. Very friendly and responsive, they answered any questions I had about the processes. I would do more business with them in the future.

    Buyers beware, this dealer tries to coerce you to use their predatory financial institutions for…read moretheir own benefit and does not honor their word. I dealt directly with the owner Eric, on purchasing a Porsche 911 GT2 from this dealer and agreed to the asking price immediately. I submitted a credit application, and after they ran my credit, they tried to push me toward Westlake Financial with a very high interest rate. Wanting to avoid a predatory loan, I secured my own financing through a reputable bank. The moment I informed the dealer I had my own approval, the owner told me I should have taken their loan and suddenly increased the price by $80,000, despite us already having agreed on a deal. This all happened within the span of a day and a half from when the deal was agreed upon. This was by far one of the most unethical car buying experiences I've encountered. It appears the dealership was more interested in profiting from predatory loan kickbacks than honoring their word. If you value transparency, integrity, and fair dealing, I would strongly recommend looking elsewhere. The fact that the owner directly acts this way can only reflect on how this dealer conducts their business.

    City Style Imports

    City Style Imports

    4.2
    (5 reviews)

    Hate to be the bearer of bad news, but this companies phone is disconnected and labeled closed on…read moreGoogle. You sold a vehicle to someone with the wrong Title and now I'm having trouble selling it

    I have always been in love with sporty convertibles. Mom and wife life took over and the cars got…read morebigger and less appealing to me. Well- both of those things have grown and moved on and so did I. City style imports has helped out in soooo many ways. The team of dealers, mechanics, detailers and sales team made getting my sporty groove back possible. My super maintained 2005 Audi TT roadster convertible plays to all the bells and whistles I was looking for. Low mileage, professionally detailed inside and out. My new love purrs like a kitten at the stop light and roars like a lion on the highway!!!! I was walked through all the steps to get financing without hassles or hidden fees. The team even helped me with helpful maintenance hints and professionals in the area to assist. I would defiantly recommend anyone looking for a quality automobile at a fair price, easy financing and courteous no nonsense team of professional to check out the large variety of stylish cars at City Styles!!! A big thanks to Carolina and all the wonderful gentlemen @ #citystyleimports. Honk and say hello if you see me styling around town! convertible top down, hair in the wind, with the bose stereo blasting & the biggest smile on that you've ever seen !!!!!!!!!!!!!!!!!!!

    Florida Auto Group - autoloanproviders - Updated June 2026

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