I ordered a slice of chocolate cake and the lady helping us asked if we wanted anything else so I said a slice of cheesecake but I guess she didn't hear me or acknowledge it. When she started placing it in the to go bag , and walked towards the register ,, I asked again for a slice of cheesecake. She just looked at me and rolled her eyes. Me and my friend looked at each other because it was so obvious. After we're at the register,, she doesn't tell us the total or if we're paying cash or card or anythinggggg. not even tap when the light flashes. literally doesn't say anything. doesn't give me a receipt, doesn't tell us where the napkins or forks are at. She was extremely rude and the slices were nothing special. read more

The coffee is terrible. If you cannot compete with Peet's, which is just a few feet away, why try?

I have walked past this spot at the Pruneyard many times. There is no signage or at least none that I have seen but it has always looks inviting. I finally made it inside today. Got a macaroon and a macaron which were funnily enough right next to each other. Both were delicious and hit the spot. read more

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They never disappoint! We've gotten cakes for 3 birthdays this year and they're always delicious! So far we've had the mango cake and a tiramisu one. The cookies are good too and service is friendly! It looks like a nice little shop to come hang out and have a cup of coffee. Thank you! read more

I'm so thankful for my sister and this bakery. Because of them, we've celebrated birthdays and last Thanksgiving with Flower Flour's Mango Tango cake. It's beautiful, not too sweet, light, fluffy, and scrumptious. Filled with mango mousse and topped with strawberries and blueberries. That's all this review is based on, but I'd love to try their other goodies when I'm in the area. read more

Flower Flour - Bakeries Near Me - Campbell, California

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I usually don't comment or review a business, but I have to do it this time. I discovered FF 4+ years ago when researching for wedding cake for my daughter. Was immediately impressed when we tried the guava mousse cake at the willow glen location. Later, was glad to know they opened a second location at Campbell, but later learned that it had changed hands. The name Flower Flour and the Campbell location were sold to new owner. Even so, this is still my go to place for cakes. I like their moist airy cake and the guava mousse, the chocolate cake and almond cake are good too. BUT, two days ago, we bought a guava cake for my husband's birthday and we are so disappointed. When we removed that plastic protection around the cake, the guava mousse came right out with it. When we cut out a piece, the mousse and the two layers of cake got separated which had never happened before. My husband and I each had a piece, our first reaction is why the cake is so dry, it tasted like the cake has been sitting for a few days. So we decided to take it back to the store since it's a $65 cake!! My husband asked for a refund because we don't want to be disappointed again. The baker kept touching the cake and said it's OK, she should try it before saying it's OK. The owner of course didn't want to refund us and said it's not fair for them. What's not fair? You didn't deliver what you supposed to. Is it fair for the customer then? The cakes are not cheap! Prices had been raised 3-4 times since I discovered this bakery, but the quality has been going downhill. We got store credit for the returned cake, but not sure I'd go back. Service is OK most of the time. I remembered a couple of unpleasant times. Chatted with the baker once at a late Friday evening when she was working on decorating a wedding cake for the next day. Very impressed with her work though. read more

An awesome friend got me birthday cakes from here, and I was so excited to dig into this! But oh boy I did not know what I was in for. The Bavarian burnt almond was completely tainted with chemicals. From other reviews, it sounds like we weren't the only ones! It wasn't rancid or bad - it was as if I was licking a sharpie or someone accidentally dropped 409 into the frosting. Even the inside of the cake smelled of it so I knew it was in the mixture. Unfortunately it was next to other cakes, so the entire box had a faint chemical taste. I love burnt almond, guava, and mango! So bummed but not trying to eat cake til the death - literally. We painstakingly threw the whole box away. I had to scrub my tongue to get rid of that scent. read more

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They've got a nice spot right in the center of the Pruneyard, so it's certainly well situated for a quick post-meal snack. We weren't looking for anything too heavy, so we didn't sample much beyond a singular cookie (which is hard to fully judge a bakery by), but we liked what we got. The place is cleanly decorated with a very bright aesthetic with a smattering of indoor seating, though mostly for small groups. The display case up front has your standard spread of baked goods, some birthday miscellany on the side, and bigger cakes in the back. Slight expected premium, but not too amiss in the shop. We opted for one of their Chocolate Walnut cookies, which for the price is a pretty massively face-sized cookie. Definitely more cake-like in its rich consistency, and quite the ample amount of walnuts in each bite. Seems like a pretty good deal, so definitely interested in coming back to try some of their fancier fare. read more

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Recipe keeps changing. The chocolate croissant is bad again, kind of like when they changed it in 2022. Then they fixed it and went back the original version which was unique and great and now it's like any other croissant but boring and less chocolate. Sigh. read more

IMHO It's been years since I've visited the original Flower Flour in Willow Glen (mainly because parking can be hard to find there) so I was very excited to hear about their new Pruneyard location! This new store is big, bright, and beautiful!!! We were warmly greeted when we entered and were immediately drawn to the large display case full of beautiful and delicious looking pastries!!! I left with a Morning Bun ($4.85), a blueberry scone ($4.85), one Chocolate Chip cookie ($3.85), and one raspberry crumble ($4.95). All items were huge, and tasty! I hear their Guava Mousse cake is to die for. NEXT TIME!!! Not only can you enjoy your pastries and coffees inside this beautifully decorated interior, but you can also take cake decorating classes here from the owner! read more

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Tried the guava and almond cake recently and both are worth trying. If the almond cake had a thin layer of raspberry, then I would describe it as a swedish princess cake as it is covered in marzipan. Looking forward to exploring other treats! read more

Flower Flour - Guava and almond cake. - Bakeries Near Me - Campbell, California

My husband and I ventured into Flower Flour one Friday evening for coffee, as Peet's had already closed. The beautiful displays of cake certainly caught our eyes, so we enjoyed coffee with a slice of carrot cake. To our surprise, the coffee was better than the cake. This is not to say the cake wasn't good; it was good, but it didn't taste that fresh. The coffee was excellent, though. Service was pretty good. We appreciated how the door was left open. I think I would like to give the chocolate chip cookies a try next time! read more

Flower Flour - Carrot cake - Bakeries Near Me - Campbell, California

we've been here twice in recent months, the pruneyard location, and both times it was horrible. First time we bought cheesecake that tasted old - the crust or the filling wasn't fresh. The second time we bought a GF treat and, again, it wasn't fresh. When my wife took it back to the manager (owner?) she looked at her like she had two heads and questioned why we'd be returning it. She finally relented and gave us another dessert, which was decent. Such as shame since it's a cute bakery in a great location but we won't be returning. read more

Stopped by on Father's Day to buy a Guava Cake and got the last one. Cake was a perfect mixture of sweet and sour. Not too sweet and fluffy sponge layers. Was definitely an interesting and yummy flavor, my whole family enjoyed it a lot! read more

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We ordered Flower Flour's guava cake for a coworker's birthday, and it was the most delicious guava cake I have ever tasted! The cake was so moist and the guava cream was perfect, not overly sweet at all while still being flavorful. The presentation was so pretty too. I will come back for their cakes!! read more

Flower Flour - Guava Cake - Bakeries Near Me - Campbell, California

Omg, so happy they opened a 2nd location at the Pruneyard in Campbell!!!! They have so many tasty treats! I LOVE their guava cake! You can order a slice or a whole 7" cake. I have ordered so many guava cakes here and it's always a hit among my family and friends. I'm now in charge of bringing a guava cake to every family gathering and parties. The guava cake is just perfect. You just have to get yourself a slice to try!! I have tried some of their other cake slices like mango and raspberry but guava is #1!! The giant chocolate chip cookies are also delicious. I always order a few to munch on. There's just so many great treats here. I'm sure you'll find your perfect treat to satisfy your sweet tooth! P.S. if your need a whole cake then make sure to call ahead to place your order! read more

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Oof. No. I moved out of the area quite awhile ago, but used to LOVE the old flower flour in willow glen. The ravishing raspberry cake has randomly been on my mind lately and I decided to stop in while I was in town this week. The place has ZERO percent of the charm the old location had. The employees were rude. And wowww the cakes kinda suck. Good to know, won't be back. read more

We were looking for a quick dessert to take come and decided to give this place a try. Staff was very nice. They have beautifully decorated cakes that are a piece of art. That's where things went down hill actually, the desserts looked beautiful but the taste was just ok. We tried the almond debutante and the classic chocolate. It's an average slide of cake for approx $10 each. The almond is a dense almond cake (dry) with creamy filling and a marzipan/fondant almond coating. We are huge almond cake fans but this was just too much, makes your tongue feel zingy like you licked almond extract. We ate it but was not excited, esp not for $10. We tried the chocolate cake next. Dry. Normal chocolate cake, very basically and unassuming but a good chocolate mousse filling. It was better than the almond milk, but again nothing to write home about. Unfortunately this was a birthday dessert and it was expensive and disappointing. Safeway had a tuxedo cake slice for $6 that is twice the size and taste is much better. Next time I'll just doctor up a box mix for $3 and pass out leftovers to the neighbors ‍. Total miss for us. If you want expensive previously frozen, dry cake, this is your place. Skip if you're a foodie. read more

I always walk by here & peek at their desserts but have yet to try, that is until my coworker bought the most delicious chocolate mousse cake! It was beautiful (not the best photo I took ) and had luscious layers of dense chocolate mousse. The cake itself was a tad on the dry side, especially compared to the famous Burnt Almond cake from a nearby popular bakery that another coworker brought, but still delicious. read more

Flower Flour - Chocolate Mousse (?) cake - Bakeries Near Me - Campbell, California

From this day forward, I'm not getting Carrot Cake anywhere else but from here. No joke. Seriously, it's the best in the Bay. Super fresh with plentiful creamy frosting. You can visibly see the freshly shredded carrots and the plump raisins. I believe they said there were pineapples and coconut shreds inside too, but couldn't really tell. At the end of the day, it's awesome. It's. bomb. The Lemon Bar I tried was pretty good too. They definitely don't skimp on that layer of lemon-y goodness. The powdered sugar adds a pretty, yet simplistic touch too. But if I had to pick, it'd be the Carrot Cake, hands down. Located in the Pruneyard, this newest location just opened. It's light and airy, but no indoor or outdoor seating. You'll find their original location in Willow Glen under the same ownership. read more

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Cake flavor was just okay. Disappointed I didn't check the cake before opening it at a surprise baby shower for a coworker. When I placed the order there was only one space to indicate what to write in the cake. I asked for Congratulations Caroline! pink icing. Guess I got what I asked for, literally ‍‍ I was a bit embarrassed in front of co-workers but had a good laugh. Just disappointed for the price I paid. When I called to let them know the woman told me that was what I wrote on the form. Fair enough, but I won't be back for cakes with handwritten icing that's for sure. read more

Flower Flour - ‍‍‍ I wrote pink icing on the form and I literally got pink icing spelt out on my cake - Bakeries Near Me - Campbell, California

I stop in to Flower Flour regularly and the coffee is always great. The desserts are delicious as well. The staff is always friendly and attentive. The atmosphere is fun as well with all of the amazing cakes they create. read more

Yum! I ordered delivery while looking for a last minute cake (specifically tira misu). The process was easy, and the cake was surprisingly quite good! Good flavor and texture, beautiful to look at, decent price. Not overwhelming. I'm quite picky with my tira misu and this was solid. Would recommend. I have also been inside the shop and it is nice. Clean, friendly service. Located conveniently in the Pruneyard where there is tons of parking and lots of businesses. read more

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If i could leave a 0 start review I would because while the pastries were decent the service was horrible. Not sure if the lady was the manager or an employee but her attitude was not welcoming. As I was deciding on what to eat she rolled her eyes at me and when I asked questions about the pastries she had a tone as if she didn't want to serve me or even be there. The cookies tasted burnt a little bit. Not sure what the problem was with the lady but wouldn't recommend this spot to anyone!! read more

I can't leave zero stars so I guess I'll have to settle for one. Genuinely the worst customer service experience ever. We were at the counter looking at the different cakes and pastries. One of the workers spoke to us in a very condescending tone asking us if we were going to buy anything. Mind you, it wasn't busy at all. We were about to, there were a couple of things that caught our eyes, but we just left because who do you think you are talking to your customers like that. I've never felt more rushed and unwelcome. read more

Directions to this bakery could be clearer. It's not visible from the street. Product was nothing like I expected. Almonds weren't even toasted, let alone "burnt", which is what I said I wanted. Such a disappointment. read more

Came here after eating for a little dessert. They had so many goodies to choose from but decided on the guava mousse cake. Had to ask if they had any left since there were none on display and luckily the lady said she did have some! So good and delicious. Very nicely decorated inside as well as friendly staff! Very roomy inside compared to their other location which I'm not sure if they have that location open still. Nonetheless very spacious and great place for a little dessert after lunch or dinner ! read more

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Very cute shop, but the product needs work. Got a Bavarian burnt almond ($8). The cake texture and sweetness was reminiscent of Asian cakes, but something was missing. Moist sponginess? Flavor? The frosting was lackluster too. It seemed like they were going for a rich buttercream effect, but it just didn't seem smooth, rich, and creamy enough...? The overall effect was mediocre. I did appreciate that the dessert wasn't overly sweet. It only disappointed in flavor/texture. Will not return. read more

We stopped by Flower Flour on a busy Saturday. There were only two women who covered the whole store, and while they did their best, they were painfully understaffed and it negatively impacted the customer experience. It just took forever to be helped, and even to pay. That being said, the presentation was impeccable: they boxed everything we got and put a beautiful bow on it, and the desserts were each fantastic. We got carrot and chocolate cake slices, and a Mango mouse, and all three were great. If we are going to go again we'll try to come earlier so they aren't so busy, but get those women some help and improve your customer experience. read more

Flower Flour desert and cake assortments are as high of a quality as Lady M cakes. Not to mention, the presentation of each little delicate pastry looked so cute!! My brother was in town and I decided to take him to a restaurant in the same plaza. We found this place on a whim and well, why not right? First impression was the beautiful set up of the pastries. It looked so good that it's almost insulting to purchase one of them LOL. The ladies that helped us was extremely friendly. I got their guava mousse and burnt almond cake. Both were fluffy, moist, and so good! Not to mention, the ladies packed my cake so cute and added a bow on top haha. Anywho, this little bakery is a good find and to those who crave flavorful moist cake, come by! read more

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My wife and I stopped in to their Pruneyard location on a whim to treat ourselves to a pastry, which we shared with tea and coffee. Unfortunately, the chocolate slice on display looked much better than it tasted. The cake was overly dry and the chocolate icing had much more sugar than a typical French pastry. It definitely wasn't worth seven bucks a slice. The worst part of our experience was the service. When I told the barista that my coffee was lukewarm, her response was "It seems ok to me." Seriously?! I thought she'd say something like "Sorry, do you mind waiting while I brew a fresh pot." Given that kind of attitude, I'll never go back. read more

Flower Flour - Meh. - Bakeries Near Me - Campbell, California

Dropped by after lunch. Interior is super cute. Their desserts looked yummy. But I decided to try their chocolate chip cookie (good) and hot vanilla latte (great). read more

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I've been to their Willow Glen location years ago, but saw they have a new location in the Pruneyard and decided to stop by and check it out. They are right across from LUNA Mexican Kitchen, and on the side with Out of the Barrel and Mendocino Farms. Unfortunately for me, they were already out of their morning buns by 10:45am on a Saturday (they open at 8:30am)! It seemed like this was the only item that was sold out, and I hope they start baking more for the weekends. They still had a variety of items available (https://www.yelp.com/user_local_photos?select=MIjAPoz_GDXG7lN8kD7VGw&userid=76vIFZcC7owykCBjMfGVXg, https://www.yelp.com/user_local_photos?select=6MZIHM94MyFfQEWRcawSjA&userid=76vIFZcC7owykCBjMfGVXg), and I ended up trying: -Blueberry Scone ($4.25) & Almond Croissant ($4.25) [https://www.yelp.com/user_local_photos?select=2esvqtjWjmG5wEVGHKAhjg&userid=76vIFZcC7owykCBjMfGVXg]: Very good blueberry scone, and I loved the crispy crust and fluffy interior. Their scone had ample blueberries and wasn't too sweet. On the other hand, the almond croissant was just ok- the pastry wasn't buttery/flaky enough, and there also wasn't enough filling. I wouldn't order this again. -Carrot Cake (Slice/$6.95, https://www.yelp.com/user_local_photos?select=GHXetmx6Ijkkwmg7MlvyQQ&userid=76vIFZcC7owykCBjMfGVXg): Solid carrot cake slice, and they are very generous with the nuts and pineapple throughout the cake. This was definitely a dense version of carrot cake, but was still moist. I liked that it wasn't too sweet, but actually could have used more cream cheese frosting since that's where the sweetness came from. I would recommend this cake for carrot cake lovers, but probably would opt for one of their mousse cakes the next time around. Make sure you sign up for their rewards program, and I was able to redeem 10% off my first purchase! Their staff was really nice and helpful, and I will be back when I'm in the Pruneyard area. Parking nearby can be tough to find, but they have a big lot for the Pruneyard so there will definitely be parking, it just may be a short walk over to Flower Flour. read more

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Stopped by after a tough workout at the Row House. And picked up a almond croissant and a guava mousse cake, per the recommendation of some of the yelp reviewers. A little pricey - the small cake was 8 bucks. But it was delicious. Good for a sweet treat every once in awhile. I only had a bite of the croissant, as it's my husband's favorite. But it was good, not too sweet. It didn't have that golden brown croissant color that I expected but it wasn't bad. They have a multitude of different pastries here and a coffee bar. The macarons looked interesting and I ay have to get that next time. read more

Flower Flour - Guava cake and almond croissant - Bakeries Near Me - Campbell, California

Tried their Banana bread - was a bit too sweet for us. Looking forward to trying some of their other pastries next time. read more

I'm a regular at the original location of Flower Flour in Willow Glen, so I was excited to find that a 2nd location opened up in Campbell. Flower Flour makes a great addition to The Pruneyard especially since Sugar Butter Flower moved. I teach at Yoga Six in the plaza next door, which is going to make Flower Flour a tough one to pass up! Flour Flour Campbell is so much bigger than the Willow Glen one, and the vibe is also very different. Because the place is bigger, more of the custom cakes with elaborate designs can be out on display. I know that the main cake designer does fantastic work, so I'm glad her work is showcased more visibly at this storefront. The bakery also has an elegant and upscale feel to it compared to the Willow Glen location, which is comfy, cozy and way more low key. Most importantly, the quality of the food is on par with the quality from the original location. Flower Flour Campbell carries all my favorites that I have grown to love. I picked up an almond croissant (the best almond croissant you'll find locally imho), chocolate cookies, Love After Dark and Ravishing Raspberry. The only major difference in terms of food is that this location only focuses on sweet pastries and desserts, whereas Willow Glen's location also serves savory food. Lastly, customer service was great. My server was friendly, efficient, and put some care into making my latte. read more

The food is okay, but nowhere near worth the price. Panera makes better cookies - go there instead. They'll probably have better service too, based on how rude the cashier was to us during our visit. Maybe we didn't look rich enough to be shopping here? Regardless, I will not be spending money at this bougie, kitschy, mid bakery again. read more

Flower Flour - Unevenly cooked chocolate chip cookie - too soft in the middle and too crumbly near the edge. - Bakeries Near Me - Campbell, California

Popped in here while at the Pruneyard and was so excited about their macaron selection. For $3.50 a macaron I was expecting a pillowy, chewy, experience but unfortunately two of the four macarons I purchased were crunchy, as if they've been sitting in the case for weeks. The shells immediately cracked and crumbled all over the place when biting into them and they were impossibly hard around the filling. Two stars for the raspberry macaron which was the only one of decent quality. read more

Flower Flour - photo of my crunchy, crumbly earl gray macaron :( - Bakeries Near Me - Campbell, California

Guava cake is good, but the strawberry shortcake is not. It doesnt taste like anything... we ordered one for a party and it was very pricey... I could have bought an angel cake, strawberries and whipped cream and would have tasted better Save your money read more

I've been their customer for over 5 years... we did our wedding cake, we did our 3 kiddos baptism and now I'm doing my 4 year old birthday party. The owner is a sweetheart! She's very understanding and knows how to help everyone. She takes your ideas and enhance them to a level that you could never imagine. The taste of the cakes are great! She is also very accommodating! Thanks for being a great part of our lives! We love you and your cakes. They look great and taste delicious!!! read more

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