My 2nd time visiting Sonoma Auto Tech for my oil change, my first experience was good! In and out,…read morefairly priced (compared to the other company). And straight forward, without a bunch of outrageous upselling tactics. However this time was outstanding, Zee helped me! His customer service is top tier, reassuring, and thorough. He was able to squeeze me in and complete the service in less than 25 mins! I was pleased and if I need a repair or brakes, I'll check there first:)

Unfortunately was sold a car that died on me in a few months. Spent $3500, plus 500 on tires at…read moreCostco. Nice, friendly people. Unfortunately it's currently valued at under 500 as I'm trying to sell it. Dealership kept saying that it was a favor, this transaction... but last I checked, I literally went into their office and purchased it so how about that?

This is the best place in Vallejo to get tires alignment or suspension work done. I know because…read moreI've sold tires in the past for Sears as a manager. So my suspension was making some odd noise and my tire was wearing out early. Originally took it to an alignment shop on Broadway next to Chevron. That guy gave me back my Toyota w the steering wheel cocked to the left just to drive straight. Took it right back. Now my tire is doing the exact same thing. Went back again and he tells me to take it to a general mechanic to figure out if I need a tie rod or not. Anyways I just saw Shack and he let me know my bearings in my axle are bad, yeah the one I got from AutoZone. So he basically told me to replace the axle first then come back for an alignment. To be honest I was willing to pay him for the alignment today but he didn't push or suggest it. You talk about an honest and reputable location! This is it.

I needed my brakes inspected and found out the the honest, friendly and fair shop I previously…read morewent to was permanently closed. I then called another mechanic that had serviced my car in the past, only to find out he was booked. I was under a time crunch and wanted to get my brakes taken care of that day; my solution was to turn to Yelp. I found B&B Tire and gave them a call. They said to stop by and indeed I did. They were friendly, efficient and honest. I was told my rear brake pads needed to be changed soon, but it wasn't necessary that day. They fixed my front brakes and changed my wiper blades just in time for rainy season. I definitely recommend B&B.

On a road trip and decided to stop at innout while getting oil change. Sent the family for food and…read moreI stayed in the car. These guys are great and work as a team, as smooth as ...oil. Thanks guys.

Johnny was awesome and has amazing customer service too. The oil prices are great too!!!read more

I arrived here in the morning to order a wheel and was instructed to return at 3 PM…read more Upon arriving at 3 PM, I waited for an additional hour only to be informed that the tires were not available, but later I was told that the tire had actually arrived earlier. They appear to be quite disorganized here. There was an issue with insurance or a claim related to the tire package I purchased from the dealer. They advised me to pay out of pocket, even though the insurance company stated that they would cover the cost. Conversely, they mentioned a discount for those without insurance, but then they inflated the prices for those with insurance. Ben, who seemed to be either the owner or the manager, was all over the place and disorganized, failing to keep his promises. The staff there also exhibited a similar lack of organization and seemed unaware of what was happening. I wanted to give them the benefit of the doubt regarding their ratings and decided to experience it for myself, and indeed, the ratings were accurate.

I got a flat overnight. They tried to patch, but the angle didn't allow it. They got me a new tire,…read moreapplied a discount and I was good to go the next day. I will go here again, for sure!

I had one of the BEST experiences today at Royal Smog and Mechanic. I got there around 8:50am, and…read moreI was in need of a headlight and brake light inspection. Sebastian was warm, genuine, extremely helpful and accommodating. The inspection took a few hours, but I knew I was in good hands. Upon my return, I met the rest of the team who were all welcoming. It was a blessing they were able to squeeze me in today, considering how busy they are. I'm recommending Royal Smog and Mechanic to all my friends and family, as they do a great job with all aspects of automotive safety and repairs.

I came in for a smog test. Had to ask for the price most Smog stations charge…read more They found that my oil was low. They wanted to charge $100 to change the oil. All that was needed was to add some oil which they would not do.

I went back into Jiffy Lube today in Vallejo Ca. I got my…read moreoil changed there a couple weeks ago, and I had a little oil leak and I came back to ask them about it. There was the same person that gave me great service before her name is Kenahdee. She went under the car and immediately addressed the issue. She then checked the air in my tires and oil. No charge for the follow-up. If you have not tried Jiffy Lube in Vallejo, I strongly Reccomend you do. Ask for Kenahdee!

Jiffy Lube has become one of go to whenever I need an oil change. When you pull up, there are three…read moreservice lanes, so it's easy to pick the one with the shortest wait. As soon as I parked, one of the technicians came over to greet me. I told him I was there for an oil change, and he asked if it was my first time visiting. When I told him no, he asked if I wanted the same service as last time. I said yes, and he replied, "Have a seat in the lobby, and someone will be right with you." I really appreciated that he already knew my service history and got straight to the point. It made the check-in process quick and easy. I waited in the lobby for no more than three minutes before my name was called. That actually caught me off guard because I had forgotten they already had my information in their system. The advisor confirmed the service I wanted and let me know it would take no more than 30 minutes, which I thought was a very reasonable wait time. The lobby is on the smaller side, but that's not a big deal since they only service three or four cars at a time. There was a TV to watch while waiting, along with complimentary self-serve water, which was a nice touch. The only part of my visit that left me with mixed feelings was at checkout. After my oil change was finished, the technician asked me when I had last had my brakes serviced. She mentioned that my brakes felt unusual when she was moving my car. Since I had my brakes done about a year and a half ago, her comment made me wonder if something was actually wrong. I asked how much a brake inspection would cost, and she explained the price and mentioned it also included a tire rotation and would only add another 30 to 40 minutes. Based on what she told me, I agreed to have it done because I didn't want to take any chances. When everything was finished, she told me my brakes were completely fine. While I was relieved nothing was wrong, I couldn't help but feel like I had been talked into an additional service that I probably didn't need. I'm not saying she intentionally tried to mislead me, but the way the conversation was presented made it seem like there was likely an issue with my brakes, and that concern is what convinced me to authorize the inspection. I think the experience would have felt much better if, after finding nothing wrong, there had been some acknowledgment that the concern turned out to be unfounded whether that was waiving or discounting the inspection or simply apologizing for the unnecessary worry. Instead, I left feeling like I had paid for a service based on a possible issue that didn't actually exist.

We have used this Les Schwab location on several occassions and each time the staff has been…read moreINCREDIBLY accommodating. Although our tires have been relatively new, they pick up nails and screws. Les Schwab, Vallejo has meticulously repaired the tire and does not have a charge for this service. Additionally since our newer cars tell you the air pressure in the tires, I am cofortable in stopping by the Vallejo Les Scwab and asking them to add a little air to my tires. What an incredible service and always done with a smile. I cannot praise this store and their culture enough!

I came here for wheel balance for my truck but since I been Costco member and i truly trusted all…read morethe mechanics. I wasn't aware that the amount i paid for is also included of tire rotation which I do needed as well that the tire mechanic didn't offer but managed to sell me a new tire that cost $500 each. Beware do not trust the mechanics here specifically the Caucasian that i had on that day that serves me halfass work.

As a woman, it can be very intimidating going by yourself to get your car serviced, which is why I…read moreput it off for 2 years. I would definitely recommend this place to any women feeling this way, they are very professional, I felt very comfortable with the whole experience. When asking which services were absolutely necessary & which I could wait on, they were very honest about what could be done at a later date to save $$$. My 14 year old Ford drives even better than when I bought it 2 years ago after taking it here, well worth the service.

This review is long overdue. I do not provide many Yelp reviews. Service must be outstanding, or…read morethe opposite, for me to write one. Since I have been going to Vallejo Car Care Clinic for maybe four years, primarily for a 2001 BMW CI, and I have always been pleased with their customer service, this car shop (Gil, in particular) needs a long-deserved shout-out. Gil is super attentive and very honest. Less than a week ago, I took my son's car to Gil. It is a 2005 Honda Civic Hybrid that needed a catalytic converter. Rather than take the job, which costs a decent amount of money, Gil asked me, considering the age and mileage of the car, if we really wanted to proceed with the repair. He said the Honda has two catalytic converters and, while the second unit did not register as defective, there is a good chance it will soon. So, we decided against fixing it. In my book, that is a remarkable trait for an auto shop owner to possess. He will not say what the customer wants to hear, like how soon the car will be ready, just to get their business. When he says the car will be ready at a certain time, it usually is. In fact, I do not remember him ever missing a completion date/time.