I really felt duped here. Went there in May of 2020 and was told they don't have any 2020 vehicles...just 2021. Yeah, okay whatever. I bought a 2021 Trailblazer that had a ton of problems from the get go. Sales gave me a shitty attitude when I complained about buying a brand new vehicle that had to be in the shop 3+ times within the first 6 months. Wouldn't do anything to remedy the situation. I was so fed up I traded it in for a 2021 Mazda and was $9,000 upside down because of the Trailblazer. Only gave a 2nd star because the service department was super sweet. Otherwise, do not buy a car from here. read more

Great customer service! Zero complaints. Sam, the manager always goes out of his way to help us out. 5/5 stars.

Needed a second key fob for my GMC. Service people were nice enough. But was told ahead on the phone, 45 min, $185, and my old fob would still work. After close to 2 hours got charged $211 and they say they can't reprogram my old fob because it was part of a pair? I can tell you where we won't be shopping for our next vehicle. read more

After working with several dealerships we are so glad you came up on Medved Cadillac! Colin Ferrie was amazing from start to finish ! Did the best he could do for us and was such a pleasure to work with ! Well we will definitely be recommending the dealership and our salesman to anybody looking can't wait till we are in the market again because we will be going back read more

I bought two new cars in rapid succession at the Wheat Ridge location and had zero issues with the staff or the prices in either case. Overall, my expectations were exceeded. I paid prices that every on-line comparison calculator indicates were significantly below MSRP. The sales staff appeared open, honest and fair. The finance office knocked out the paperwork correctly the first time and that was that. I did not have a trade in. I won't be using them for repair but the shop checked the cars over and had them clean and topped up when I came to get them. I can't comment on used car sales at this dealer. Every buyer is different, and therefore every deal is different. If you have bad or iffy credit and want to be treated like you don't, or if you want the dealer to do something that isn't in their interests, your expectations may be unrealistic. read more

Collin Ferrie and the sales team at Medved Cadillac were wonderful to work with and provided a wonderful car-buying experience!

DO NOT go here unless you absolutely have to. I had an urgent matter, which I explained initially and numerous times. Brought my car in on a Friday morning, to an available appointment time, and didn't hear ANYTHING from ANYONE, no diagnosis or estimate of even time (so that I could know to rent a car, etc) until Tuesday afternoon. And trying to get ahold of anyone was a nightmare. And then I ended up paying $162 for just a diagnosis. Maybe I would have traded in for a new car here if they would have had some form of actual customer service, instead of a bunch of run around excuses and lazy bums called mechanics just hanging around the check in area. read more

My husband and I have been buying our cars from Medved for years...so long in fact it goes back to when they were Craig Chevrolet for my husband. Medved always treats us right - fair, honest and with respect. I highly recommend them if you want an positive car buying experience. You will not find anyone better than Sam who oversees the entire sales team - great guy!!! And Kenny in pre-owned vehicles is top-notch. read more

I went in because of the $3500 Push Pull Drag or Tow program. I needed to get rid of my sons car and wanted a good deal. Went to MedVed and picked out a used Ford Focus. Was told it was 13K+. Bargained down to $12499. Thought the $3500 trade-in value was actually applied AGAINST the price of the car...keep reading... Go to sign the mountain of paperwork and one of the last pages I was told to initial a sheet of paper that just "acknowledged that the price they were paying for the trade-in wasn't really what the car was worth". I initialed it and moved on. Should have looked closer because all of the financials were also spelled out on that page! Instead, of subtracting the trade-in value, ****SCAM ALERT**** they ADDED $5000 to the price of the car...now the $12499 car's price was listed as $17499!!! This is a 2-year old car with a KBB value in the $13K range. So, subtract the $5000 they were "giving" us for the trade-in, we're right back to the negotiated $12499. Basically, I gave them the trade-in car!!! Interesting that John C.'s review of MedVed on 8/30/2013 also mentions the EXACT SAME THING!!! Apparently, this is "business as usual" with MedVed. As a part of the deal, I also stipulated that I wanted XM Radio on the car. No problem...we'll also give you a coupon for 6 months free trial of XM/Sirrus. When the whole deal was done, the salesperson gave me a coupon for a free 6 month trial of XM. Several days later, go to turn on the XM...there's an XM/Sirius listed on the display under Auxiliary...but when I try to get the XM serial number, can't seem to get it. Called XM, then called Ford. They walked me through how to get the ESN number (XM serial number) but nothing works to get the number. Finally, Ford person puts me on hold and comes back and says..."Sir...I'm sorry, that car doesn't come with XM/Sirius". So, even though I STIPULATED I wanted XM/Sirius, the car doesn't have it!!! I take the car back to the dealer...they told me that's how all trade-in's work (they add the price of the trade-in to the negotiated price!!!) AND the sales person that GAVE ME THE COUPON for 6 months of free XM/Sirius tells me..."Oh, I gave you that IN CASE the car had XM". No mention of that when I was buying...why would you give someone a coupon for XM IF THE CAR DOESN'T HAVE IT???? Definitely my fault for signing everything without READING EVERY WORD on each page. BUT, didn't have 4 hours to read everything, and, they blatantly lied to me about the trade-in and that XM/Sirius was on the car. Buyer beware with this bunch of used car sales people. Giving used car salesmen a bad name...if that's possible. Moral of the story is push, pull or drag yourself AWAY FROM this hot pile. I got ripped off and lied to...I know it and they know it. NEVER again, will I or anyone I know purchase ANYTHING from these people. One other thing...I did the Vehicle Health Report on the car which these cars have and found out that the car is under RECALL (!) for a faulty transmission... FSA Title: TRANSMISSION CLUTCH SHUDDER / TRANSMISSION INPUT SHAFT SEAL WARRANTY EXTENSION Field Service Action Number: 14M01 You would think a dealer would check these things??? But...I'm not surprised. read more

Never use this company. I called for help and a tow to get the car to them as it died while I was driving. They told me to find my own tow and get it here myself. So, I called Ed Bozarth in Park Meadows and they sent a tow and drove me home! The only reason I called Medved was that it was close to where I was stalled. Ed Bozarth was a lot further, but they came anyway. Stay away from Medved! read more

Do not buy a preowned vehicle here. I bought a Chevy Tahoe for $12k in September. 4 months later the engine liht comes on and it needs to be rebuilt or swapped out. Joe talked up their shop saying the car was certified and could be driven across country if I wanted. That the vehicle wouldnt be on the lot of it wasnt in great shape. I was in tears when I bought it back to them. Joe was no help, the owner did not care and I am stuck paying on a car that doesnt even run. Save yourself- dont buy from this place its horrific! read more

Found a great car that fits my needs. This is my 5th purchase from Medved. Will be back again. No upselling, no pressure. Colin went the extra mile. read more

I bought a new 2020 Chevy Bolt last Saturday from Medved. It was an excellent buying experience. My salesman and the paperwork guy were both very nice and respectful. It was totally painless. read more

Worse service ever! Scheduled an appt 3 days in advance for spark plugs and oil change. Showed up to appt early and the service mngr who the appt was booked through claimed he didn't know if he had spark plugs or if they'd even be able to do it. The car is a 2013 xts so it isn't like it's something brand new that they wouldn't be familiar with. He stated that it would take 2 plus days to change spark plugs... talk about straight ignorance!! WARNING... Never take your vehicle here to be serviced!! What made this a huge inconvenience is that I was traveling through from out of state and was promised they could perform a task that they are obviously too ignorant to do! read more

My wife and I both purchased new trucks from Dominic Ienna. He was extremely helpful and professional. He was a delight to deal with and he helped us through the entire process. Medved treated us extremely well and we will buy all future vehicles from this dealership. read more

MedVed Continues to Disappoint Once again, when I went to get my new (new to me) truck serviced, it took an unacceptable amount of time to get it done and the work wasn't done right. I had to take it elsewhere to get your mechanics missteps corrected. I came for my routine service and was given a 230PM appointment. I got there and there was no one at the service desk to check-in. (not a good start) Finally got checked in (the person couldn't find me on your schedule) and I had to give him detailed instructions on what I wanted. Come ON... I've been there before. You should have a records and a history.. AND those guys should understand what a Service includes. Then, I explained how I wanted to have the tires checked because the TPMS warning was telling me that I had low tires.. OK.. I finally felt that the person understood what I was expecting.. Then went to the lounge.. I expected it to take an hour, Maybe.. Afterall, I was there at the right time and the work I asked for was relatively routine.. NO one came to give me any update on my vehicle, So I didn't really know what was going on.. 2 HOURS later, I had to go to the service desk and Ask what was going on... JUST to find out that the work Wasnt' even started !!! I Finally get my truck after making a fuss and on the way home my TPMS says the tires are way over filled.. ??? I thought It needed some time to settle and so I watched it a few days to see if would change.. It Didn't .... I had to take it to another shop close to my house and have it checked.. The mechanic there said the ALL tires were 10 FRICKIN' Pounds OVERFILLED.. APPARently, MedVed hires mechanics that Do not know how to put air in a tire !!!! This lack of communication, This lack of regard for the customer, This ignorance of your mechanics has resolved me not to come back to your service shop... I Cannot jepordize a 35K truck for some PO'd mechanic.. I won't .. Even though your salesperson treated me very well as a customer, I Cannot, Will Not Recommend MedVed to anyone who asks.. read more

Jay in sales is tremendously helpful and great to work with. I needed a creative deal and he put it together and stayed in touch, but didn't harass me like some other sales people. Highly recommend! read more

My experience with the service department yesterday was very frustrating and unpleasant to say the least. Although the gentleman attending the desk to check me in was polite at all times, his communication skills were less than adequate. I had waited almost a month to get an appointment to have my Equinox's key fob fixed and the navigational software updated. At this time I was told that it should take no more than 1 hour and then said I would wait while the work was done. I had put in a new battery prior to making the appointment to see if this would fix the fob. The fob could lock but not unlock the car. Yesterday I arrived early for my appointment and was told that it would take no more than 1.5 hours to complete the job. It took over 2.5 hours to find out that I needed a new fob and the software upgrade was $200 more! During this 2.5-hour time I sought out the check-in man several times and was told each time that the fob was being diagnosed and would be done very soon. I finally declined the software upgrade and had to wait another 0.5 hour to have the fob finally made. I should have been told of the cost and time required upfront so I could make the proper decisions! I would have dropped off the car and not wasted a beautiful fall morning in a waiting room. In the future I will not be using the Medved/Foundation Chevrolet service department. read more

I'm not sure why these guys have you make an appointment for an oil change, and then you sit for more than an hour and forty minutes. I have a service contract so I guess I've already paid, so I go to the back of the line. My service contract is through Chevy so I'm going to find a different dealership to get my service done. I'm sure not coming back here read more

Don't go there! We bought a vehicle there and they lied to us about a clean car fax. A year later to find out that there was 2 accidents before us! One of the accidents was a structual frame damage that they never disclosed anything to us. We have kids also so its an extremely unsafe vehicle. They screw people so don't go there! read more

Bought my 2015 ATS Cadillac here in 2015. They have always performed the service as promised in a timely fashion. On more than 1 occasion they have gone out of their way to take car of all issues with the car. I have been very happy with them. read more

My husband and I came into Medved this week to purchase a vehicle and Dominic Ienna was such a delight to work with. He was extremely knowledgeable on every vehicle and could answer all our questions with ease. He was very polite and made the process of purchasing a vehicle almost effortless. We will defiantly be recommending Dominic Ienna at Medved WheatRidge to our friends and family for their next vehicle. Thank you again Dominic!!! read more

I bought a 2016 Chevy Cruze here a couple of years ago and it was a pretty decent experience overall. Sam worked hard to help me. Fast forward to yesterday when I come in to Medved Wheatridge to help my sister get a car. Here comes Joe with a screaming deal on a 2017 Hyundai (rental) Accent. It's 16,500 but don't worry cause we're going to take 3500.00 off from the start. Mind you the suggested retail price NEW is 16,500, oh, but don't worry cause we're going to take an EXTRA??? 1000.00 off cause we need a deal today..we just need you to SIGN SIGN SIGN...gives me the final price with it still being hundreds of dollars above retail. Keep in mind the trade in value is 7500.00 (they probably ..maybe gave him/her 7k). The final sale price was 11,600..4k profit? read more

worst dealership ever. don't waste a dime on their service plan for oil changes because you won't be able to get an oi change done. at best you might spend 3 hours on hold and still my not have anyone answer to help you. go online and if your ucke you might find 1 day a month out and absolutely no saturday appointments. i will never even step foot in their dealership again read more

I am absolutely impressed and ecstatic about my experience with Medved Chevrolet. From start to finish Ray was nothing but efficient and responsive through the entire process. Anytime I had a question or concern I was met with an immediate response. I can't thank him enough for such a hassle free and outstanding customer service experience. When we had to turn to Mike Chase for answers to my questions or to relieve my concerns he also was great and very responsive. I was very nervous, and at times very apprehensive as I was traveling from Grand Junction to purchase this vehicle and not in the best financial position .Both of these gentlemen went above and beyond to make sure I felt at ease and they took care of as much as they could before I made my trip. I won't go anywhere else to buy another vehicle! read more

The Medved staff was rude, pushy, and unwilling to work with my financial abilities despite My amazing credit score. The sales women had an overwhelming smell of cigarettes. It was a very unprofessional experience. I would not recommend them to my worse enemy. read more

Just called and was asked to hold. Sat on the phone for 10 minutes on hold till I finally gave up and called another dealer.

I have bought several cars in my life at various dealerships, so i know that buying a car can be quite stressful, trying to get a car you like at the price you can afford; but dealing with Medved Chevrolet in Wheat Ridge has been the worst experience I have had so far. My story is too long to go into all the exact details about it here. But I will say that their selling tactics are unethical and maybe even illegal, and will be vague about certain details. I was promised certain things, obviously just telling me what I wanted to hear over the phone to get me to go there, And when I finally did go, I was cheated and lied to and ended up with a car that I was not completely satisfied with. After finding out about the lies I was told about the car I had purchased, I called and spoke to the finance manager and he promised to help me get my issue resolved, which was another lie. When I got there, his attitude was totally different, denying what he told me over the phone and refused to help me. One of the other managers finally stepped in and I was finally able to end up getting a car I preferred, but I was totally humiliated by what I had to go through to get it. And now, I am going through another issue with them that cost me financially. A payment which should never have been taken for the car I traded in was taken from my bank account because Medved took way too long to pay off my trade-in. GM told me there was nothing they could do because the trade in had been paid off after the payment was taken and that Medved was responsible for reimbursing me that money. After another struggle about this with the Medved financing department, they finally agreed to reimburse me, however, when I got the check in the mail, it was short $39.00??? How can this happen when the contract on the new vehicle had already been signed, sealed and delivered on June 7th and the extra payment was taken June 30th???? That last payment should never have been taken out in the first place, therefore, I should have received the whole amount; which is one of two issues I am still going through with Medved Chevrolet in Wheat Ridge. The other issue is that I still have not been able to get my second key from Medved Chevrolet in Wheat Ridge. Imagine that. read more

WORST new car dealership EVER!!! My 69 year old grandmother paid $43,000+ CASH for a brand "NEW" Chevy with a few miles on it. Car broken down 15 MINS after leaving the dealership, they "fixed the broken computer chip" and 2hours later, left her in the middle of a highway with a broken down LEMON less then 2 hours after "fixing it". Now the management is REFUSING to exchange or refund the LEMON. Why would we want to have a new car that's braking down daily?? Straight out of the lot? They already got their CASH from a hard working 69 year old grandmother so now it's OK to screw your customer?? Hope it feels good to scam old people over out of money!! Thanks Medved! If you want to buy a new car cash, that'll brake down on the highway with your grandma behind the wheel come here!!! Will update this review with final outcome. Scammers. Amazing way to re-pay a loyal customers who's bought 3+ cars from this place all in cash thanks!! Update: after 2 more breakdowns they FINALLY gave her another new car. Still never returning. Nightmare. read more

Parts Department..GREAT we love them and use them weekly. Service department? Complete garbage LIARS. Brought one of our CAdillac limousines to them for a diagnosis on an unusual problem. Told them up front it was a limo so if they didn't want to work on it they had the opportunity to tell us before we drove it down. Dropped it off and they looked at it the next day- fine it was a busy week. Wait almost all day no call. So we call in and talk to a young kid and he won't tell us what's wrong with the car we have to talk to the Service advisor. and promises he (service advisor ) will call us within an hour. No call. So we call back and talk to the kid again and ask him point blank what is wrong with the car.. is it wiring ( what we thought it was) the transmission.. what is it. And he said I think it's the tranny. So we drive down to talk to Doug the service advisor since he couldn't call us. He proceeds to tell us our tranny is "COOKED" his words. Our car had an intermittent speedometer problem where it would work then not work. So we brought it to the Cadillac dealer as they have all the diagnostic tools to tell us if it's wiring where the problem lies.. So we say ok. What transmission codes is the car giving. He says NONE. Ok then how do you know our tranny is cooked? Oh because the mechanic says so. Because it goes into neutral after 3rd gear (where the speedometer issue was). No shit we told you that's what it was doing. Oh but not charge for the diagnosis. So we were obviously upset and started to leave and he said Oh and the mechanic says he has no codes because there is no communication with the TCM because your wiring is hacked up. WELL that's what we told them!! so we asked to speak to the main manager who basically had nothing to say other than he didn't know how deep we wanted to get with the car and basically gave us a lie diagnosis to get us out of the dealer. We later found out from a real mechanic it was the engine wiring harness replaced it and got rid of the problem. What if someone had gone to this dealer not knowing jack about cars. They would of spent over 6k replacing the transmission at the dealer and would of had the same problem and been out all of that money. Very dishonest mechanics, lazy service advisors and managers that don't care. Spoke to another higher up that was supposed to speak to Mr. Medved and call us back about this and that never happened either. Will never bring any of our Cadillacs here for service again or especially a diagnosis. read more

I went to this dealership this evening after a long day of trying to find a work truck for my boyfriend. We wanted to make sure we had explored every option before making a choice. So cash in hand we pulled into Medved Chevrolet Cadilac. We were greeted by an employee by the name of Larry. Larry appeared flustered and put upon by our arrival as if he had something more important to do then sell cars at the CAR DEALERSHIP he works for, before even asking what I wanted asked me if I had done financing on a car before which was irrelevant because I had brought cash to the dealership hoping to pay for a truck that day. After explaining this to Larry I explained I was looking a truck and for the best deal he had and was asked by Larry what other trucks had I been looking at today, what other deals I had seen to which I named a few prices I had seen. I was the told and I quote "well you understand that this is a legitimate dealership and my that trucks are very very very expensive" As if I pulled into the dealership expecting it to be a shopping mall or some other kind of attraction. To which I replied I did infact know that this was a "legitimate dealership" and did infact know what his his trucks were priced (having gone on there website and looked prior to coming in) Larry then proceeded to explain to me in a very rude demeanor mind you that "his trucks were very expensive probably between $10,000 and $20,000 worth out of my price range and it would take significant down payment and amazing credit to get in one today" At this point I chose to leave having been disrespected quiet enough by this unpleasant insufferable human being, because while he does not know this I have excellent credit and had more then half the down on a car at his "legitimate dealership". While I may have been in sweats and no makeup and I do have both tattoos and piercings I will have Medved know, Larry know and anyone else who cares to know that I have excellent credit, and my money is as green as everyone else. To be disrespected and talked down to by someone who's job it is to get me into a car that day is ridiculous and shameful on Medved as a whole. Unless of coarse this particular chain of dealers is not into selling vehicles in which case I suggest strongly they find other carriers. Needless to say I will NOT be back to this dealership or any other Medved for that matter. Customer service is complete shit and Larry should be fired!! read more

They tried to sell me a whole transmission when all I needed was an engine mount and a rubber gasket. They had my car for nearly two weeks and they wanted to charge me over $7000. Arnold's transmission across town on 29th and Sheridan fix the engine mount and rubber gasket and charged me $700 which is one tenth what these jokers wanted to charge me. Don't waste your time here. read more

Stay away from this dealership!!! I bought a Chevy Tahoe 2015 which I've had for 10 months. The sales department isn't too bad. The problem is when I get the car serviced here because I made the mistake of buying their extended warranty. First of all, the quality of the car is poor for its value which is $60,000. I've taken it for service several times: moldings on the doors falling off (made out of plastic), automatic gate broke down, OnStar stopped working and the battery died one week ago. I called the dealership so they can test the battery but they tell me they're busy (how long does it take to test a battery?) instead they tell me to go to an AutoZone to get it tested which I did. The battery wasn't charging. I called the dealership again and didn't want to answer my calls. I use the car for work so I needed it fixed asap so I called the nearest dealership (Len Lyall) and they took my car as soon as I got there and replaced the battery in 30min but costed me $200. It seems like when Medved is not making any money off of you, they don't care about you and your car (maybe because I have the extended warranty which wasn't free) and I still get charged every time for the oil change which is covered by the warranty. Last time I got the oil change, I requested that they rotate the tires but the service advisor said they did it the last time. Turns out the manual recommends you do it every 5k to 7k miles. Then, they never give me an overall status on the car. I knew this battery had a problem because of the voltage indicator but never said anything because they inspect the car "every time I take it in". read more

My first day of shopping, I went this dealership (medved). Sales person was very passionate and knowledgeable about the car I wanted (volt), however they tried to push me into a sale and make me feel like I could not leave. I left very unhappy. My second day of shopping I went to Stevenson Toyota where I had a completely different experience. That is, the sales person helped me try a car and, while he was happy to help me purchase it, did not try to force the deal. I wanted a Chevy Volt but also liked my experience at Stevenson Toyota so much better I tried out Stevenson Chevrolet. Like my experience at Stevenson Toyota, I was not being pushed around so I purchased the car. read more

Went here to try and trade my truck in. The salesman took my truck around back to get it valued and kept it back there when i was looking at cars. I just wanted to know how much my truck was worth and how much a certain car was with rebates to see how much cash I needed to bring in. (I was ready to buy a car that day) The finance manager was rude and would not provide any numbers without running my credit. I said I just want to have some numbers before I needlessly ran my credit. Finance manger told me that I knew what my truck was worth and numbers didn't mean anything without running my credit. I walked out after they finally brought my truck back. Then they had the nerve to keep calling me for two weeks after. I ended up going to Phil Long Ford. read more

I bought my TrailBlazer there 6 years ago. I get it serviced there. They are friendly, fair and always take great care of me.

If you can go ANYWHERE else, do! These people exist for one reason, to rip you off. They'll sell you a car that drastically overpriced, and at an interest rate of 22.9% (the max in Colorado is 23%). Additionally, once they sell you on that sub-prime auto loan, they'll tell you that you have to get a GPS unit installed, they say to protect your vehicle. In reality it's a kill switch so the sub-prime lender can turn-off your car if you're even one day late on a payment. read more

Never going there again. Emanuel their sales guy convinced me and my wife to drive out of our way to come see a Sorento. We gave him our budget and told us he had the car for us and pressured us to come out. When we got there the car was 5k more and there is nothing he could do about it. Bad salesman bad service and waste of time. read more

Let me preface this with: "Medved mechanics are the best! It is like getting your car serviced or repaired by a P.H.D. in motorology." The bad thing is, the Service Writers will nickle and dime you to death on extra charges for confusing invoice items and promises that they never intended to keep. I have had two go rounds on two separate vehicles with these clowns and they just don't improve. Complaints to the Management will get you an answer, but it should not happen each time you come here. I am looking for a new 3500, diesel, crew cab, dually, but sorry kids, I will go elsewhere and I suggest others do the same. read more

Since the pervious experiences they have been good about fixing the trust through taking good care of the truck . They fixed the power steering arm and do free scheduled maintenance and the truck runs great . I'm still not happy about the crazy high price but the people in castle rock are honest so far I will keep updating as my experience grows read more