First off, they have some incredibly kind and patient staff working here! The custard is actually amazing, the lobby is clean, the front counter is very nice. They have a freezer for custard pickups. I dash here quite often and finally got to try the custard yesterday. I was helped by a very kind lady. It's a good vibe, the music isn't too overwhelming or loud whenever I'm in there and the lights aren't too bright for us photosensitive folks. They always acknowledge presence even when they're super busy, I'd recommend ordering ahead or heading inside for the full experience of the diner vibes but it's really nice. Bathrooms are usually very clean as well read more

Freddys always hits the spot! The service is good and the ambiance of the restaurant feels very welcoming. I got the regular triple steak burger with a side of fries and wifey got the bacon burger. As always it tasted great. Plenty of flavor and stacked with protein. I also really like the sliced long pickles they put in the burger because it always makes the burger taste fresher! read more

Freddy's Frozen Custard & Steakburgers - Triple Steakburger and Freddy's Original Bacon and Cheese Double - Hot Dogs Near Me - Eagle, Idaho

Stopped into Freddy's tonight for a late dinner. It's nice this joint is open till 10. We came around 8. The place was empty so it was kinda nice to eat at any table we wanted. A sweet gal came to the register and greeted us. She got our order all squared away. My husband ordered a shake and she was kind to offer to make the shake later so it didn't melt. My husband wanted it during dinner so she got it all ready and handed it to us. We went to find a table while our food was being prepared. We wanted a booth and unfortunately a lot of the booths were very dirty with food. You can tell the tables haven't been tended to and cleaned. We did find a booth by the front door that was clean. Our number was called out and we grabbed our goodies. I got the California burger with a lettuce wrap, my husband grabbed the grilled cheese steak burger and a chili cheese dog. I opted for onion rings instead of the fries. The onion rings were good. They were crispy on the outside and the onion was soft and sweet in the middle. The burger was tasty. I did have to use a fork to eat it. I thought when they offered my burger to be lettuce wrapped that it would be wrapped. It was pretty much two pieces of lettuce on the top and bottom which made it hard to eat just holding it. My husband enjoyed his grilled cheese steak burger very much. I also did have a bite of the chili cheese dog. It wasn't lacking in the cheese and chili department! It was great. My husband polished off every bit of his oreo shake, I didn't even get a sip of it. People started coming in as we were finishing our meal. It was nice to see late eaters coming in and eating. Freddy's has always produced yummy burgers. It was great that we came here for an easy dinner tonight. I look forward to coming back and getting another fantastic burger and shake if my husband's shares with me next time. read more

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I'm sadly disappointed with this location, starting with the drive thru. Apparently, the speaker wasn't working well, and the employee couldn't hear me, so I had to yell my order. PLEASE fix the system. She was, however, able to accommodate my simple requests. I ordered the California Dbl Burger and Hot Fudge Malt. The sandwich was a disaster. Very poorly 'thrown' together, with minimal lettuce, smashed tomatoes and 2 small halves of onion. Why cut corners so drastically on the cheap items? The Hot Fudge Malt was good. The window employees didn't smile and didn't seem friendly, which is a big surprise for me, and this is FREE and makes a big impression. In this case, a poor impression. read more

Excellent customer service, everyone is super friendly at this location and the food is great!

Absolutely love Freddy's I absolutely love coming to Freddy's! The burgers are always juicy and full of flavor, the onion rings are crispy perfection, and you can never go wrong ending the meal with their frozen custard -- it's so good! I also want to give a big shoutout to Lisa, who is always so kind, cheerful, and professional. She goes above and beyond every time we stop in -- whether it's remembering regulars, keeping the place spotless, or greeting every guest with a genuine smile. You can tell she really cares about her job and the customers. Freddy's is lucky to have her! People like her make the whole experience even better! read more

My wife and I have had lunch here at least once a week for several years. The fast casual menu is excellent, including unique steakburgers, hot dogs, and custard treats. Because of great employees, like Lisa, the service is always delightful and the restaurant is always clean and efficient. Keep it Up! read more

I come to this location a lot and your worker Lisa is always so friendly and efficient. My order is always correct - I love coming to this location over all of the others. When Lisa is working I always know I'll get the correct order just the way I like it with a smile and positive, friendly attitude. read more

Food was good service was better. My daughter inquired about the cool kids club shirt. She asked Brian about sizes. He didn't immediately know all the answers to the questions she had but quickly found out and not only answered the questions but gave her and my son shirts. The kids were stoked. Brian made their day. Thanks Brian! read more

Over simplified reaction at the window today... Employee: our fryer is down let's give you refund and free meal. Me: sounds good. Did not get a spicy chicken, but was compensated. 5 star for the staff making sure I walked out with food still. read more

These burgers are excellent, crispy edges with simple but tasty toppings and the shoestring fries are addictive. I must have driven by this place 100 times before finally trying. So glad I did, reminds me of Shake Shack burgers. The staff was very friendly. My only comment would be that everything was a little over salted. read more

Freddy's Frozen Custard & Steakburgers - Freddy's original double cheeseburger & shoestring fries - Hot Dogs Near Me - Eagle, Idaho

When I got home, I opened my container and there was a hair on my food. I decided to still consume some of it, and then saw a very pink spot in my burger. Before my husband even took a bite of his burger, he cut it in half and the middle of his burger was also very pink. I don't know if it wasn't cooked all the way or what. We usually don't have a bad experience with Freddy's, but I would think that there is a standard temperature that the middle of the patties need to reach before being given to customers for consumption. Eating undercooked ground beef can be very dangerous. read more

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The service is amazing here. I don't know how this place is. It packed all the time. Customer is good. The burgers are good. The sauce is good. We just can't get over it. My aunt comes here all the time and she's from San Diego she begs them to come to San Diego. Thanks Fred's always hitting spot. read more

A well deserved update is due! So many meals later, I'd like to amend my recommendation of their burgers. While a single is not nearly enough meat, their doubles are quite good. I just had a double steak burger California style and it was delicious. My kiddos like the chicken sandwich and the Freddys original double burger. Desserts are all very good. Our favorite is plain vanilla custard or the chocolate brownie sundae. read more

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Always a delicious and friendly experience! Their burgers are so good. I get the kids meal for a smaller portion, and they have diet Dr. Pepper! Download the app, you actually accrue points at a decent speed, and the rewards are great - like $10 off! read more

Best and most consistent "fast food" in the valley. The lunch crew (with super manager Jared) always deliver!

Tristan was amazing, gave great recommendations and the food was amazing! I will definitely be going back!

First time ever at a Freddys. I wanted to try their french fries, but needed some protein to be able to call it dinner. The restaurant was really cool looking, clean, the employees were working hard. I ordered chili cheese fries.the "cheese bag" needed to be changed, so what I got was luke warm fries and chili and ice cold cheese on top!? Very disappointed, even after I asked an employee "whats up?" Oh he had to change the bag of cheese and it takes a while to heat up. Are you kidding me? It was soggy, gross, and cold. I should have gotten a refund. read more

Hmm, ok so I don't really eat fast food. Some times it's ok like when I'm in a rush, have a cheat day, or I'm somewhere during my normal dinner eating time lol and go to a fast food place after whatever event I was at to where I couldn't eat at home. That was the case when u decided to go to Freddy's. One of the greatest debates since the beginning of Americas obsession with fast food is this -- who has the best French fries and no matter what, most will never agree with the other people. Everyone has their favorites. Tons of people tho will agree that McDonald's holds that title and has held that title. There will be a few people in the group that will say...fk no! Wendy's does! (And that's when I'd be like CORRECTION! Wendy's USED to have the best! Then they went a ruined them for absolutely no reason at all!) Burger King is another place. Their fries are definitely good. Culver's are good, etc etc. I'm not even sure I have an opinion on whose are the best. Old school Wendy's, if they brought those back, they'd hands dowwwwn hold the title! McDonald's has a monopoly lol. They're like the Amazon, the Google, the Facebook of fast food restaurants lol. Naturally more people go there and naturally more think they're are the motha fn supreme! Haha! They're not. They're good, but they're always cold lol. So after all that, let's get back to Freddy's. I decided to try Freddy's on this night because I had seen people arguing over French fries on Facebook. It's like arguing about religion or politics lol that's how bad the obsession with fast food is lol. So many are like "hAndS dOwN! FrEddYs hAs tHe bESt!" Derp! Quite the opposite! In my honest and most humblest of opinions...they're the fn worst hahaha! They are these hella skinny, flimsy things. It's like when you eat string cheese and pull the little strings off the STALK of cheese lol, only the cheese in this case is a skinny ass french fry and it's gross. You'd need two large fries from this place to feel like you had a medium fry from McDonald's or any other fast food place lol. HIGHLY OVERRATED shit hahaha! I had a grilled chicken sandwich and that was at least decent. But people, people who push Freddy fries on others. Stop. Just stop! Haha! You know, I know, and the American people all know that Freddy's French fries are disgusting and they're lucky to just to be called French fries lol. They're little fry that ... couldn't french haha! Aside from that...restaurant is kinda immaculate, staff is above and beyond friendly. I gave them 3 stars for those two things and maybe a little for the chicken. The prices are INSANE! Especially for the fries lol. They should charge half what they do because you're literally getting half the fries you normally would lol. That's it, Yelpefries! Hahaha! Cheers! read more

Freddy's Frozen Custard & Steakburgers - Hot Dogs Near Me - Eagle, Idaho

First time visiting Freddy's, the customer service here is top of the line, I am also impressed with the taste of the food, satisfaction guaranteed! read more

Freddy's Frozen Custard & Steakburgers - Hot Dogs Near Me - Eagle, Idaho

The food was amazing and wonderful service. over all great place to go when you're looking for something fast and cheep but still good quality food deserts are also fantastic! read more

I understand these days, restaurants are cutting costs, dealing with inflation and understaffing. I too am getting hit with inflation and understand increased costs. We don't have a lot of money to spend and eat out, but every 4-6 months we will splurge a little. Spending 4 hours of my labor to get a meal for my family, I feel like I have been kicked in the stomach. Could have been the stale, cold fries, or the "limited time only", French Onion Steak Burger. Also I tried to eat the fries on the drive home and they were cold and stale. I was the only customer at this time. Now I understand pictures of fast food are never exactly alike. I get it. But not as bad in comparison, as what I posted here. I am done and won't waste more of your time. Go somewhere else. read more

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If I wanted custard in a dish I would have asked for one but I wanted a cone...im aware it will drip i still asked for a cone. read more

Freddy's Frozen Custard & Steakburgers - Custard cone - Hot Dogs Near Me - Eagle, Idaho

Good food They made an error but that got a free burger ;) Spilled on myself Free size regular when ordered mini Adorable mini fries Great soda collection read more

Freddy's Frozen Custard & Steakburgers - Spill - Hot Dogs Near Me - Eagle, Idaho

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i love freddy's don't get me wrong, i've probably been to every freddy's in idaho. i've also worked at freddy's so ik how things go. they gave me the COMPLETELY WRONG BURGER. and they were so nice too. like what the fridge?! please learn how to read orders and HAVE SOMEONE CHECK THEM? how can a burger be made so completely wrong when it goes thru several stations with several people reading the order? f this freddy's i shall not be returning to this one. rather eat a fake mcdonald's burger. read more

Freddy's Frozen Custard & Steakburgers - Hot Dogs Near Me - Eagle, Idaho

UPDATE: Freddys management literally just responded within two hours of leaving a comment, that's how I know that they really do care about your comments and your feedback here. I rated them a solid two but the purpose was to encourage change and improvement. Not to harm the business. Thanks Freddy for being so attentive. I'll give it some time and then check back in to see if there were any improvements. Any other time I would definitely read this as a place to visit, but not today. Seems like the labor shortage is really causing some problems, specifically here in cleanliness. The tray is sticky dirty, and the people in the kitchen seem a bit perturbed about everything. People at the front desk were very pleasant and helpful. Overall the place needs a deep clean. Service, taking your order, they were great, delivery, meh. read more

This Freddy's always does a good job but I had been avoiding going there because I was trying to stay away from burgers and fries all together. But one of their fine employees, Lisa, told me all about their grilled chicken club in the lettuce wrap. It was delicious! Don't sleep on Freddy's just because of your diet. They definitely have healthy options that are quite tasty and reasonably priced. read more

Friendly and fast service. I always get a pup cup and they make a point to say hello to the dog.

Kindness goes a long way. Savannah and Kiarie were amazing when I was in tonight. Fresh, hot food and a smile!! Grateful and Thankful.

The food blew me away. It was immaculate, as always. The ambience was like that of a coy Dutch woman guarding a dark secret. That secret being that of a dark horse. I'd like to give a personal shout out to my boy, the one and only, Cody. He provided us with paramount service in every aspect of our visitation. Me and my wife will be patronizing this establishment far more often know that we know Cody (the man) works here. read more

Freddy's Frozen Custard & Steakburgers - Syd, Mikey and Rowan - Hot Dogs Near Me - Eagle, Idaho

HUMAN HAIR IN MY BURGER for the first time in several years of being a customer. How it is that your long haired staff are allowed to handle food without hairnets is anyone's guess, but it is disgusting and unprofessional. GROSS! Thank goodness I'll be leaving the state in a week to go back to university. DO BETTER! read more

I don't live in Idaho but when I'm in town I love coming to Freddy's but I ordered a brownie concrete when we got it there was only chocolate custard no hot fudge or brownies and No whipped cream and cherry I get it it's not much but when you look forward to what is shown and don't get it The food was good read more

We came in just before Thanksgiving with family from out of town. Everyone enjoyed the food. Everything was cooked as it should be (fries were hot) and the frozen custard did not disappoint. I have resorted to getting a kids meal to save room for a small frozen custard. It's the little things in life. It's just enough food and I'm not stuffed when I am finished. They will usually ask if I want to add anything to my burger since technically it's a kids burger, which is nice. read more

Love coming to this place when we come to Idaho. Has good fast food and a fun atmosphere.

I just wanna say this ! This place should take notice from Fraddys on State st in Boise. This location in Eagle disappoints every single time. Today I have been waiting for over 20 min to get a burger. Then when you get to the window you don't even get a hello or hi, even apologize for making not just me but so many people wait. I look inside and there is at list 10 employees joking around. I didn't see a single person in the restaurant. When I asked the tall kid about talking to a manager he looked at me like what do you want? He gave ma quick stair down. This manager I guess comes over and I simply asked him about why such a long wait when there is nobody in the restaurant and why is happening every week I come here? He just looked at me without acknowledging the situation at hand just said our limit is 10 min. I am looking at him and I said but you hardly have anyone in the restaurant and your employees are giving me dirty looks while they all are just messing around. Then he says I can give you a free burger. I said man I don't need a free burger that's not why I am talking to you. He continued saying how is gone try to shave it off to make the wait shorter. ( his words ) ! Who talks like that!!! My goodness Freddy's should pay the right people to get the job done. I am not shocked why this business idea keeps failing and then reopening again. Even the food here is not the same quality with rest of the stores but now I know why. I will never come to this location again. read more

This location gave me the best fries I've probably ever had. Hands down the best I've had from a freddy's. Whoever was frying 3/22 killed it and I hope they get a raise read more

Butter burgers have good flavor, sauce options are abundant and available for customers to grab. Seems most places these days lock up even their napkins and sauces making you feel like you're in the clink, but not Freddy's. They have everything available for a better customer experience. Fries are seasoned, GBD... Flavors on point and food comes out hot. What's not to like? read more

Total joke. Just returned from this place and checked my order at home. Pure junk!! First, the employees obviously don't care. It was evident by just observing their actions in the kitchen area. They couldn't assemble the ingredients for a Hot Dog - "Freddy's Style" and the instructions were affixed to a device at eye level for the employees to follow. They did not, and didn't care. The ice cream order was good however in contrast to the hot food order. Just say no to this place and move on. read more

Good food, but our order is always wrong in multiple ways. Our family of four always places the exact same order and something is always wrong. Today we even ordered in the drive thru, then pulled up to the window and read our order to them again before we paid. Still wrong. We always drive home scared: "whose meal is wrong today?! Hope it's not mine!" Today me and my daughter were the losers of Freddy's roulette. Our burgers were both very wrong. At least the custards were right this time, I guess ... It's hard when you have a baby in a car seat and can't get out of the car. You're stuck using the drive-thru and there's always a line when we go, so we don't want to hold everybody up to inspect the bag. So we always just drive home knowing one or two of us will end up disappointed ... I wish it didn't have to be that way and they'd just take what I order, punch it into the computer, then make it the way I ordered it. After today we are thinking we won't be back ... which is a bummer because it's close to home and the food is good. Oh well. read more

Great Food. Great Customer Service. Great Ice cream and Milkshakes. Burger was cooked just right with a tasty bun and toppings. 5 Stars baby read more