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    Freschi Service Experts

    3.2 (196 reviews)
    Open Open 24 hours

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    Services - Freschi Service Experts

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

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    Part of the confirmation appointment text without address. You think it's official right? Wrong!
    Polska K.

    Your business is pathetic and false! You claim to be open 24 hours a day 7 days a week. You have a customer service person that makes an appointment for the next day for me because we had an air conditioner die on the hottest day of the year. What a wonderful experience to be able to get an appointment the next day. We wait... we wait the whole day until 3:15. Hmmm my instinct tells me to call at 3:15 and confirm. That's when I get the news. The news that the appointment was set, and then cancelled soon after?!?!??!!! What!?!!?!! I got a text confirmation with my appointment specifics. I got no cancellation notification? I told the customer service person or whoever she is that I never cancelled. I would have worked on looking for a different company all day for this emergency repair, instead of waiting for an appointment that doesn't exist. INSTEAD I TRUSTED reviews...I trusted this text confirmation....I trusted that someone would come. This open 24 hours is a fake gimmick. If you like making an appointment, waiting during your 4 hour time slot, to find out your appointment was cancelled...without your knowledge? This waste of time is for you. The nerve of the customer service person saying the next available appointment is almost a week later. Horrible way to do business...horrible!!! Run...oh wait it's 108 degrees out.

    The installers installed the drain line with an upward slope.
    Hunter W.

    Update: after 17 years, these units need to be replaced. I cut into the drywall to reveal the condensate drain line only to discover that the installers included an upward slope in the drain line which prevented this particularly unit from ever draining fully. This completely explains why this particular unit was always a bit funky. the worst part is, when these were installed, the tech had 100% access to the wall front and back as it was just studs. Getting this correct could not have been easier.

    EL16XC1 outdoor air conditioner
    Girish B.

    Ryan Simmers provided a quote with multiple options for replacing my aging (20 year old) HVAC system which was leaking refrigerant. The following week after deciding on Option 2 (single stage heater and a/c unit from Lennox) we made the appointment for Mike, Oliver and Larry to come in around 9 am to install the equipment. The crew arrived on time and I was able to explain my requirements to place the outside condenser/compressor as close to the wall as possible which they were able to accommodate while maintaining the building codes. Brandon from Archon which is a third party vendor came in to inspect the installation as it was close to getting done and walked me through a checklist which included detailed instructions for obtaining a permit from the City. The work was performed professionally and the new system is working great. Added bonus: the touch screen thermostat is wi-fi enabled and can be programmed via a mobile app called iComfort that I was able to download and setup within a few minutes

    Badly installed air intake needs a new screen.

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    9 months ago

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    3 months ago

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    7 months ago

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    2 years ago

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    1 year ago

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    9 months ago

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    2 years ago

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    2 years ago

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    Dave M.

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    1 year ago

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    3 years ago

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    3 years ago

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    1 year ago

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    2 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    8 years ago

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    4 years ago

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    3 years ago

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    5 years ago

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    5 years ago

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    2 years ago

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    7 years ago

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    3 years ago

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    2 years ago

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    4 years ago

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    3 years ago

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    8 years ago

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    2 years ago

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    6 years ago

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    4 years ago

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    Grant - Thank you so much for your continued trust!

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    4 years ago

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    8 years ago

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    Christine, thank you for this great review and recommendation!

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    5 years ago

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    5 years ago

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    5 years ago

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    Page 1 of 5

    Ask the Community - Freschi Service Experts

    Do I need a 4 ton or 5 A/C for 2300 sq ft home in brentwood? how much?

    I was told by an installer, 500 sq ft / ton,but I'm sure there are other factors

    Don’t See Your Question? Ask Away!

    Review Highlights - Freschi Service Experts

    Ron did our annual service yesterday and was on time, polite and did an excellent job servicing our heater.

    Mentioned in 11 reviews

    Read more highlights

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    Galaxy Heating & Air Conditioning - Galaxy Services team

    Galaxy Heating & Air Conditioning

    (988 reviews)

    My wife and I recently hired Galaxy to replace our aging gas furnace and AC with a new 4-ton…read moreMitsubishi heat pump system, and the entire experience was fantastic from start to finish. During the estimate phase, Constantine was a breath of fresh air. Instead of pushing generic upsells, he actually "downsold" us by engineering exactly what we needed to work seamlessly with our home's downflow ducting. He was honest, straightforward, and clearly explained the system without any high-pressure sales tactics. For the installation, Mike and Diego were our crew. They arrived a little past the initial 9am window on the first day, but they worked incredibly hard and got the entire complex job done right on schedule. At the start of Day 1, I handed them a simple "homeowner's QA" list of things I wanted to check with them at the end. They were super nice, listened, and gladly accommodated every single request. The workmanship is top-notch. They perfectly sealed the exterior wall where the lineset exits, helped me get the Kumo Cloud Wi-Fi connected to my phone, and hauled away all the old debris, leaving the site spotless. As a testament to their technical skill, when I asked about the refrigerant line vacuum test, they had pulled it down to 350 microns--which is a great number and proves they don't cut corners! Pics attached of the final setup. If you want an HVAC company that is honest in the office and expert in the field, we highly recommend the Galaxy team!

    fair honest and respectful. They're not here to upsell you. They're here to improve your quality of…read morelife through heating ventilation and air-conditioning. They came out to fix my air-conditioning, which went out in the recent heat wave. It was a simple repair so they said no charge. This type of customer service is unheard of today's economy. I could think of at least one other service that would have tried to sell me a brand new system.

    Mercury Heating and Air - New Daikin Fit Heat Pump

    Mercury Heating and Air

    (200 reviews)

    I had a great experience with this company installing a mini-split heat pump system in my home…read more From the beginning, they were friendly, professional, and easy to communicate with. They took the time to answer my questions and made sure I understood the process. The installation itself went smoothly, and the quality of their work was excellent. Everything looks clean and works perfectly. On top of that, their pricing was very reasonable compared to other quotes I received.

    What an incredible business Ian and his team are running with Mercury Heating and Air. There is a…read morereason Mercury has 5 stars on Yelp. Our furnace recently went down and was not blowing hot air, leaving our house less than 60 degrees inside and getting colder. We called the original installer (not Mercury) of the furnace to take a look and see if he could fix it. Couldn't figure out the problem but said he would replace the motor and pressure switches for $2,000 after looking at the unit a bit. He then told us we should consider installing a heat pump, so we decided to get quotes from several companies to install one. Ian was the only that asked us "do you actually want to replace it?" instead of immediately trying to sell us a new unit. Even just speaking with him over the phone for a few minutes, he showed just how knowledgeable he was and what questions we needed to ask the other sales reps. So I waited for Ian to come by and give us his opinion. Within 20 minutes, Ian had CORRECTLY diagnosed the problem and had our furnace back up and running for the first time in over a week. He then showed us everything that was wrong with the original installation of the unit. Ian is so incredibly knowledgeable about every single aspect of these units: the thermostats, motors, electrical, filters, fuses, wiring, troubleshooting, everything. He also gave us a quote for the install of a new heat pump and the pricing was incredibly competitive compared to all the other big names in the area. I will NEVER call any one else to get my HVAC serviced ever again. Ian and his team have our business for life and we couldn't be any more grateful.

    Perfect Star Heating, Cooling, & Electrical - We are proud to be a locally owned and operated family business that services all makes and models in Alameda & Contra Costa County!

    Perfect Star Heating, Cooling, & Electrical

    (576 reviews)

    I had to have the air ducts under my house replaced and since I had used Perfect Star for my new…read morefurnace and AC unit I decided to trust them with this big job. Emmanuel V., Gabe H. And Diego R. were awesome! Professional and clean. They kept me in the loop and made sure that I was satisfied with their work. I would hire them again in a heartbeat! Thanks again guys!!

    This company is a scam. Do yourself a favor and go with another contractor you can trust who will…read morenot try to lie to you to get your business. I found this company based on all the wonderful Yelp reviews to tune up my old gas furnace- something I do every year before the winter season to ensure optimal maintenance. They came out and immediately refused to do the service citing possible asbestos tape. I asked how this was possible when the last 15 years I've gotten service and have even asked the contractors to do a visual inspection of my system. They weren't sure but said that another employee in the area can come look and give me an estimate for a new system. I thought this was shady and it turns out, I was 100% right. They came later that day and quoted me $26K for a new system not including subcontracting to get the asbestos removed (another $1500). I was told and shown pictures that there was evidence of the same tape inside the duct work. I was told I would get these pictures sent to me with along with the estimate but never received any of them. I got someone to come out and test a sample of said material for $100 which did come out positive for asbestos. However the only asbestos that presented any harm was the tape on the outside of the system. There was no asbestos inside but it was recommended that I do more expensive air testing since Perfect Star said I would not be able to use my heater without the asbestos getting released into the air. Not only was this stressful to hear right before the cold weather, but I was very concerned that over the last decade I had inadvertently put my whole families health in danger using this furnace. Meanwhile, Raymond Kinder texted me a few days later to find out if I was going to move forward with the new unit. I told him asbestos removal was my priority. His response via text was "if they remove asbestos, you will not be able to run that furnace as the gases will not be vented out properly." This was not true. After several weeks of not using my heater and exploring other options to deal with a pretend problem they created for me, I went with Air Quality Testing who charged $540 for an air test. $640 later along with having no use of my heater, I learned that there is no asbestos running through my air or ducts. Perfect Star literally lied to me in order to attempt to get me to drop nearly $30,000 on a new system. Stay away from this company! They do not deserve your business for lying to their customers.

    Freschi Service Experts - hvac - Updated May 2026

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