Time to update my review. Changing it from 5 stars down to a measly one star!! Terrible service provided by Ryan Knowles. He was fishing to fix something on a 2015 truck and ended up just replacing a sensor. The door now create las a static discharge when opening it after turning the truck off. Now I have to get that fixed. They didn't even have the decency to wash my truck after having it for a week. I will never buy a new truck or vehicle from Friendly Chevrolet in Dallas. I also will never recommend any more business to them. The sales side was great when purchasing but these days people are more concerned with the service provided when something goes array with the vehicle. read more

Really bad service. I took my truck becaus, two of my tires were damage. One of my tires it took 2 1/2 hrs to get a plug on it. I ask for oil change. They didn't do oil change nor did they do tire rotatio. They ask me to come back next day for my other tire since need to go thru warranty and they didn't have it in stock. I went was waiting for ever to be checked in. They took for ever to service my truck. They did change new tire they did oil chang. I ask the lady what I they did. She read new tire, oil change and I ask tire rotation? Balance my tire? She said yes they did. As I was leaving I noticed they didn't rotate my tires. Didn't feel like going back and wait another 3hrs. I got there at 2:30pm left at 5:45pm. What get me mad is they didn't rotated my tires as they said on paper work. The front tire has the arrow they mark the tire, I guess short cut for them not to balance my tire. And it's still on the same front passenger side. The new tire that was replaced it's noticeable it's the new and its still on the back driver's side. Which means NO THEY DID NOT BALANCE NOR ROTATED MY TIRES. They FORGOT TO DO OIL CHANGE when thats one of the reasons I took my truck for OIL CHANGE. This Is VERY BAD SERVICE! I did call to make the complaint but, no answer. Nobody Pick Up The Phone. read more

Friendly Chevrolet - The tire in the same place front passenger side. Clearly NO Rotation NO Balance. Same with my new tire replaced and was Not rotated - Car Dealers Near Me - Dallas, Texas

We originally went to Sewell as we loved their service and wanted a Yukon Denali. The Chevrolet Tahoe was better rated and better priced so we decided to check out Friendly. Despite being packed, we received prompt service, had a test drive and negotiated a great price! The car has been a pleasure and Friendly has as well. There was an issue with tires and they did everything to rectify the situation quickly. I would recommend the great folks at Friendly to anyone! read more

Have gone here for recalls, car washes, state inspection and even help when my engine splash shield fell off. Went back and forth with State Farm to get my car repaired here after an accident, which took 8 weeks for me to get back, and finally went to pay and pick up my car. This is where everything went South. I paid (Clay manually inputted the card info into the system--important later) and left. I noticed the next day that no money left my account and I wasn't charged, and the same day Clay called me and said the payment didn't go through. He didn't have any details and needed to call back the next day before I could pay again. Upon getting ahold of Clay again, I was told there was accidentally a credit made to my account and that I would need to pay AND give the credited amount back. This would be no problem but I didn't receive a credit to my account. In my 6 years of having a BOA account, it has never taken 5 days for a credit to post. After back and forth with Clay and Erica over the phone, I left work early to go to the dealership. My mom came with me and we were informed that everyone in accounting had left, even though it wasn't 4pm yet (cut it close at 3:52 but I let Erica know I was coming from work and would be there BEFORE 4). They insisted that I had a credit in my account bc that is what it showed on their end. So despite me taking about my laptop and logging onto my BOA account and offering to show the lack of credit, I was threatened by Erica to have my car repossessed if I didn't pay the extra money that was "credited to me." My mom was very upset and told me not to pay them anything because they hadn't given me anything. Instead of assuming that when my card was "credited," it's possible that the wrong card number was input (Since it was done manually), my mom and I went back and forth with Erica and Brent for over 30 minutes. I wanted to pay the amount I owed and leave and was told "well then we'll keep your car" by Erica. I called BOA and asked about any pending credits, there was none. Still, rather than assume it was a clerical error having nothing to do with me, everyone was still skeptical and insistent that I would get a credit in my account that I would need to pay back. After getting confirmation from BOA that there was no pending credit, I was able to pay and leave (the charge posted immediately). Erica had an awful attitude the entire time and was what I called "in the wind" just all over the place. Overall, no one handled the situation professionally, my mom and I were extremely upset. I just wanted to get my car back and pay what I owed and now I have to find a new place to go for my service needs. Quick summary: Doug= Huge help, Mr. Make it Happen Brent, Clay, and Erica have ruined this place for me and I will not return. I called (without being called first) Friday, Saturday, and Monday trying to pay what I owed. Threatened to repo my car over a payment mistake on their end saying I received a credit that I didn't receive. read more

Beware of their internet scams! I found a vehicle well below MSRP on their website, called to verify it was available, got a buyer report and funds ready, called again to make sure the vehicle is available, drove to the dealership to buy it 30 min later. When I arrived the salesman I was working with said that he hasn't seen the vehicle and another salesman is hiding the keys. They then tried to sell me another vehicle I did not want. Feels like a scam, I would recommend avoiding this dealership. read more

Friendly Chevrolet - Website scam - Car Dealers Near Me - Dallas, Texas

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I bought my suburban and purchased extended warranty. When the salesman sold me the warranty he told me I would have warranty until I reached 100000 miles. Went to Classic to get repairs and they told me I don't have any extended warranty. Called Friendly multiple times and they transferred me to the finance dept. Left multiple messages and never heard back from anyone. If you purchase extended warranty make sure its valid. Don't assume. I'm looking to buy a new vehicle and was hoping they had changed. But based on all the reviews. Friendly still has VERY BAD reviews. And the responses from management is always an excuse. Remember who pays your salary. The customers do. So don't bite the hand that feeds you. I would focus on putting the customer first while focusing on quality, leadership and great customer service. read more

Terrible service. When your car is there getting serviced, their response time is minimal. If you can, go somewhere else to purchase your car. read more

THE WORST SERVICE DEPARTMENT. I wish I'd read all these reviews before I dropped my car with these idiots. They told me the car would be ready by the end of the day and then avoided my calls and messages for TWO DAYS. We finally just went over there and demanded the car be returned, they had not even looked at it! read more

Hands down, as easy as it gets...Derek Mills made a bad day a very good one! After wasting 3.5 hours of my life at Clay Cooley Chevrolet, I walked walked out of Friendly in less than 20 minutes, deal done...thanks for giving me faith in the car business again!!! read more

FRIENDLY CHEVROLET Appointment was set for 2:30pm We arrived at 2:20 2 vehicles that arrived after us ( 2:45) were attended before us. Was finally greeted by an employee at 2:47 Then Yolanda helped us who was the only polite and helpful person this day. Picked up vehicle, vehicle was not washed so I had to drive back. Came back and I watched my car the whole time we here and they NEVER run it through the wash and a guy drives my car around the wash but never through and begins to dry as if washed. Every single time I come out here it's one or another! Cesar is the loan department Manager is the guy that tried to sit there and lie to me straight to my face about something being done and then rudely said "well that's all I can tell ya man, have a good day" and NOWW to top it off I have a "check ingine" light on! read more

We worked with Gabriella who even though it was late at night still gave excellent friendly customer service. She was informative and knew the details of the vehicle. We ended up buying from another dealer only because the truck had the motor we needed. We WILL be back to Friendly for another opportunity at our business. I am certain they will provide the same great experience. We appreciated the customer service so much. It was refreshing. Out of 15 dealers we worked with for this purchase only 2 dealers were interested in taking our money! Thank you Friendly and Gabriella! We WILL be back to you! Paul and Brandy Sanders Midland, TX read more

My husband and I had a great experience at Friendly Chevrolet. We are first time car buyers and were treated with respect and all our questions were answered in great detail. David took fabulous care of us (he even ordered us a pizza since we were getting hungry). We will absolutely be back to purchase other vehicles here. They have very satisfied customers in us. If you go, ask for David and he will get you taken care of! read more

Friendly Chevrolet - Car Dealers Near Me - Dallas, Texas

Johnny Mendoza was the best sales rep! We got an awesome deal on my brother's car. He was very patient throughout the process. If you are looking for car you must see Johnny Mendoza best sales rep!! read more

Friendly Chevrolet - Johnny Mendoza was the best sales rep! We got an awesome deal on my brother's car. - Car Dealers Near Me - Dallas, Texas

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There is nothing "Friendly" about this dealership. The worst Experience I have dealt with at a Dealership. I was sold on false pretense that a new Truck I purchase was in "Transit" defined as in the vehicle is in route, on the way, arriving soon. This Was the 1st Lie. 3 Months Later to date still no truck. 2nd Lie, our Sales Rep said the dealership will pay our 1st Payment if it doesn't arrive before the loan payment due date. Sales Manager claim this was not promised. 3rd Lie the dealership said "there's a driver shortage, there's no way to deliver the truck". This was lie when I offered to expedite hot shot the vehicle to the dealership. Then they said "No, its a Microchip shortage". At this point I asked for what can the dealership offer for the dissatisfaction, they said nothing but made it point blank clear we signed a contract. WTF! the worst business ethics I experience. If transparency was offered in the beginning, this whole thing would played out different. BE VERY CAUTIOUS with this dealership. I'm continue to make this known and I refuse to be taken advantage of. read more

Terrible experience here that is still on going. Long story short, I was overcharged for a service about a month ago and have been getting the run around ever since. I still have yet to receive a refund even though they said it was "in the mail" 2 weeks ago. So this all started when my check engine light came on. It was during those mass power outages in Dallas after we had been displaced and staying in a hotel for two days. I took it in to get it checked out. My attendant was Ross. Nice enough guy and new at the shop. He gives me the rundown on what to expect from getting the check engine light checked out and i was fine with it. It came back being the catalytic converter and it was going to be some crazy price. I said I couldnt do that and he went to talk with the manager to see about a better price. We agreed on a price. I waited 4 hours for it to be done paid and left. I was completely out of it and did not realize I had overpaid until the next day. Then the fun starts. I have called 6 times in 2 weeks. Each time speaking with someone different who said they would take care of it and follow up the next day. Not one followed up. I wqs even hung up on a few times. I finally demanded to speak with a manager. I got Suzanne who said she would handle it and follow up later. She had the attendant follow up instead who said the check was being put in the mail. He followed up a few days later because the manager wanted to offer an oil change if I could edit a bad review. I told him I had not left a bad review, yet. That was the last time they reached out to me. Well I wait a week and still no check so I follow up. They say the check was put in the mail the day before. Well now it's been 2 weeks and still no check. Ross is now texting me saying it should have been there by now. Yeah, it should have. It's crazy to me they wouldn't make this a priority as I've spent over 3k at this place in less than 2 years. Never again. Should have bought a GMC read more

Horrible and full of liars! -they lied and said that I don't have dent coverage and I do! -service manager called me back and threatened to take my loaner car because he THOUGHT I called him a bad word! Did I mention he called me back on a different phone number (idk if it was private or not ) -my 2018 trax has had radio issues since I got it and GM refuses to fix it until I keep coming back for the 4th or 5th or 6th time -it's PRIVATELY OWNED and the owner has his family there who are RACIST! THIS INFORMATION CAME FROM THE WORKERS THERE! -All the reviews are true and valid! Also! To top it off when a salesmen admit to his co workers being dishonest there's a BIG PROBLEM! (I have proof of this too lol) Doing good people wrong will always comeback to bite you in the end. LESSON LEARNED :) Still blessed and highly favored! No crooked dealership will get the best of me read more

Lousy customer service is kindly saying it. I don't have buyers remorse I mean I bought a beautiful truck but cmon these people here are horrendous at what they do. It starts from the top you've heard " the apple don't fall far from the tree" NEW CAR SALES, Management TEAM MGR Shawn ARE ALL incompetent. At the end of the day you pay for what you get. Yes I purchased a new truck but honestly I will NEVER use or refer this business again. read more

First, I love my car but I very much disliked the process and the customer service. When I first arrived, they wanted me to sign a contract before I even got to see the car. I refused. Then, during the paperwork agreement, I told them over and over the total was not correct but they continued to say it was. They would not show me a full contract on computer. When I got home and was able to see the printed version, they had increased the base amount on the new vehicle by $2600. No additional items had been added to case this increase. Next, when we went to do the paperwork, we discussed 2 different warranties. These warrantied were supposed to work in my hometown but later, I found out that they were tied to the friendly location in Dallas. They were misrepresented. They finally fixed the overcharge on the increased base rate when they could not come up with a reason for the upcharge. After 3 weeks, I never received any warranty paperwork. I finally got them to email me the cover sheets for the warranties. SOMEONE ELSE had signed the paperwork. WHAT?? I called the warranty company who then emailed me the full contract. This is when I discovered they both were tied back to the friendly dealership despite me asking over and over if these would work in my hometown over 200 miles away. I called my local dealer and the warranties would not work. Contracts states I could cancel warranty within 30 days. It took me 3 more weeks and talking to the supervisor going round and round that I finally got this cancelled. It was the most bizarre experience that I have had and very dishearten on how untrustworthy these people were. I felt very violated and taken advantage of. But I was not going to let it go because what they did was illegal that someone else had signed these contracts. After 3 frustrating months of back and forth, I finally received a refund for both warranties. These people are very manipulative and not trustworthy. I would not recommend this company to anyone. I really hope the owner sees this and get a handle on it. read more

*BUYERS BEWARE* They tried selling me a $38k Chevy Silverado for $960 a month payments for 72 mo. It was my first time buying a vehicle and financial manager told me "I have to crawl before I can walk" haha. What does that even mean buddy? I had a 740 credit score, an income of 130k a year and no debt. read more

Stay away! No need to spend your hard earned money at this dealership! I went in to purchase a 2020 Tahoe that was advertised on the internet at a specific price. Items noted during the visit: 1. Deceptive Advertising-price was minimum $997 more than advertised due to "Friendly package" no legitimate explanation for the $997 fee. 2. Rude Service-after asking the sales manager Tommy Gallatin to adjust the price due to the car having 1200 miles more than advertised and looked atrocious (trash, dirt, and personal items of an employee inside as it was being used as a "DEMO"), he said I'm not trying to be a DICK but this is the best price!" I would rather pay an additional $2k at another dealership than to allow this manager to make a profit from my purchase. read more

I came to purchase a vehicle advertised from this dealership. When I arrived the vehicle was not serviced. It was filthy in the inside. Strong smell of smoke. I test drove it anyway. The vehicle was very rough drive. It was a waste of my time. How can you advertise a vehicle you hadn't serviced? If I decided to purchase the vehicle it wouldn't be ready to take home. They have no idea what the issue is and how long it will take to service. Terrible and a waste of my time. Then the manager was very rude and felt entitled. Poor customer service. "I didn't ask you to buy it" who in there right mind will say that to a customer? read more

‼FALSE ADVERTISING‼ My partner and I had made the decision of traveling 5 hours to Dallas and to "FRIENDLY" Chevy to be specific, to purchase a new Traverse. We inquired about one we had our hearts set on and were sent to Caesar (over the phone the day prior). He said he would hold the keys and expect us as we said, the next day. We arrive, only to find out the wrong one was set aside and the right one had been sold which was ok because we decided to get an upgraded trim anyways. Seeing as our sales associate was a newbie, we didn't see it as an inconvenience to see not only what we were specific about what we wanted but seeing EVERY traverse. Finally after sweating our faces off, we find the right one in the wrong color but are willing to overlook the small detail. We head inside, at this point, still haven't heard how much our trade in value was. We sit and wait only to hear a man next to us dealing with a very rude salesperson telling him "SIR IM NOT GOING TO WASTE MY TIME LOOKING AT YOUR PHONE.", the poor man shakes the sales persons hand and walks out. A reaction, WE would've had as well. Our sales rep Caesar on the other hand was friendly, we can't complain about that. Long story short, they low balled us on the trade, ADDED extra secret fee's and basically false advertised the vehicle. We left unsatisfied and disappointed after being told they would not Budge on the trade in. We grabbed some food before heading home, in hopes "FRIENDLY" would call with a better offer but they were set on their offer. Luckily we weren't discouraged enough to leave empty handed and headed to Clay Cooley were they satisfied EVERY want and need, including a great trade in value. We are now home, picking up our son from school and can't wait to see that proud smile on his face when he sees the new family car. read more

Service has really gone down in this place. They advertise and have it posted that you get free oil changes for 5 years or 100k mile but today they tell me it's only 10 total. And under my services they list wash and vacuum, but neither was done. Horrible , horrible!! The only reason I rate 1 star is because the service advisor was very nice. I do NOT recommend going to Friendly Chevrolet for service! read more

Worst servers ever. I paid $750 to have a disc change and front brakes replaced. Vehicle came back completely different than what I put it in the wheel where they change that disc is wobbling brake hardware is not properly install and is badly rubbing against the wheel I will never visit their shop again. read more

Waited there for an HOUR to pickup a SUNSHADE I ordered online. This review is a review for the parts counter. Absolutely terrible customer service. I received an email that my sunshade I had ordered online was ready for pickup and after waiting there for an hour for them to find it, I still left without a sunshade that I have already paid $110 for. One man looked for it for about 20 minutes then came back to the counter and said he couldn't find it but he sent someone else upstairs to look for it. 25 minutes later I am still standing there and no one has come back from upstairs to tell me anything. I asked so can you find it? The man told me no and there's nothing he can do. I asked him to put another order in for one and let me know when it gets there and he said he couldn't do that. They won't reorder one, they won't give me my money back and an hour later at this point all I got from him was "I'll ask the guy tomorrow to look for it". Still no call.... read more

A great truck buying experience. I have been waiting to buy a new truck for a couple months and after scrolling through Friendly's website I finally found what I wanted. My salesman Jorge was very professional and brought up both vehicles I wanted to look at, took it for a test drive and we were able to come to a quick agreement on price and the deal was done. It was one of the easiest auto transactions I have had. Everyone treated me first class and I'll definitely be back. Their concierge service plan by itself is a reason to buy from Friendly. I definitely recommend to anyone in the market for a vehicle in Dallas. read more

They advertise one price then waste a bunch of your time to tell you that's the fleet price if you buy 10 or more vehicles at a time. The old bait and switch. If you enjoy being lied to and wasting your time buy from friendly!!! read more

Made an online appointment for an oil change got there they couldn't find the appointment showed them the appointment on my phone they still couldn't find it tried to make me wait hour and a half for an oil change I'm just going to clay Cooley where everything run smooth. read more

Alyssa Sanchez from here IS THE ABSOLUTE BEST!!! Her customer service is phenomenal and she is so professional. Definitely recommend her if you're looking to buy a new car! read more

These guys have a very bad costumer service bought a 70 thousand dollar vehicle with one key fob. Really bad service I picked up the plates on vehicle after almost two months later they called me to pick up plates wich I all ready had from two months back. I just put the one star because I had to in order to post. But they don't even deserve it. Bad dealer to have business with. That's all I can say. read more

My family and I have been coming here for years and I genuinely did not like coming here bc the service was super slow and response times were trash. BUT RECENTLY I've been getting Ashley as my service advisor and let me just tell you that women can DO HER JOB!!!!!!!!!!! I scheduled last minute service yesterday from my 18 Malibu and as soon as I pulled up Ashley came running out to help and always gets me in and out in less the 2 hours not to mention any time there is a update with my car she comes to find me in the dealership to talk to me and let me know step by step what we need to do next to get me back on the road. read more

Worst car buying experience ever. First, salesman (Ray) told us that advertised prices are soley for the purpose of getting buyers in the door, and he cannot sell the car for the advertised price. Second, he was incredibly insulting, claiming that we didn't know how to shop for a car, buy a car, or understand the logic behind pricing cars. Third, after we finally went on a test drive (in a car that was ADVERTISED as $14,00 AND a car that had "$10,000 off!" painted right on the windshield, he "ran the numbers" which was NOTanywhere near $10,000 off their MSRP. When we asked why, he informed us that they don't give $10,000 discounts, that we are inflexible, and that he's not going to explain how they get the price. He left without shaking hands, saying goodbye, or wishing us a good day. We came PREPARED TO BUY; he would not be bothered. We were very happy to go 20-miles down the road to a dealership that sold us the car we wanted for the price they advertised--hassle free, with dignity, and with a smile and handshake that sealed the deal. Switch and bait, false advertising, poor customer service, and rude salesmen are all "Friendly" Chevrolet has to offer. read more

They don't deserve even one star I made an appointment for a Saturday and when I got there I told the woman who finally came out of the building that I had an appointment to get the air bags replaced because of a recall and she said oh we don't have any so I asked her why they made the appointment and she said I should have called the parts department before I made the appointment. Then when I get home I have a message saying I missed my appointment. I have since called and called and left a message with the service manager and no one will call me back. We use to get all our work done there they were very efficient and nice and really helpful, but not anymore. I am done I will find some place else.WP read more

Had an appointment for 11 AM to service a slow leak on a tire. Arrived 30 minutes early (10:30 AM) in hopes that they might be able to squeeze me in a bit early. Finally got my keys back at 1:17 PM. What is the point of scheduling an appointment if you are going to make your customers wait nearly 3 hours? Friendly Chevrolet should be full of shame at this total lack of 'customer service' (for lack of a better word) . When I expressed my frustration to the cashier she simply giggled and said that Saturday is always a busy day for them. I told her that this was nothing to chuckle about and asked what is the point of making an appointment if you are going to make your customers wait this long for a simple tire change? Of course she had no answer but reiterated how busy they are on Saturdays. Apparently Friendly Chevrolet thinks that their customer base isn't busy on Saturdays... Just them. I do want to thank the staff there for showing me the true colors of your company. You can be sure that I will be telling all of my friends and family to shop elsewhere when in the market for a new car. read more

Terrible experience. Drove over an hour to test drive a used Cadillac CTS tonight. The check engine light is on, but they tell me they'll take care of it. Then they tell me they'll have to RAISE the listed price of the vehicle by $3k because that's what Cadillac told them it would cost! Sales manager Derek Mills apparently made the decision not to honor their online price. I could either pay the upcharged 3k or no deal. I'm a doctor, who came ready to purchase this vehicle on the spot, only to find this dealership won't even stand behind their listed prices. Shady and dishonest. My salesman Sabastian was great, not his fault he works for a company that lacks integrity. read more

If I could give 0 stars I would. I set up an appointment with Sonia. I had an appointment at 5 pm, at 3 pm she called me and said that I the car I was planning to see was lent out. When I told her how unprofessional it was she instead blamed me for not answering her call. (She was calling to CONFIRM my appointment. Nowhere in the voicemail did she mention the car was not there). I showed up at 5, let the front desk know I was there to meet Sonia. I waited 20 minutes inside and then texted her. I received no response and no one came and checked up if I needed anything. She came up to me at 540 and said that everyone was busy and someone else would come up when they were free. Super unprofessional, rude. Definitely not customer service oriented. Glad I spent my money elsewhere. read more

Second time dealing with repairs here and both times went pretty awful with 2 different consultants. The most recent being Doug. It took 15 days to get my car back when I was told it would take less than 10. I was told the deductible would be waved but had to pay it anyhow and told me I could send in reimbursement which was never communicated and takes many days to get back and a lot of paperwork and long process! The dealership was soooo unprofessional and horrible at updating me. Two of the salesmen were yelling and fighting with one another in the lobby in front of all the customers! I was told my window tint would be fixed and it wasn't. I just cannot give this dealership another chance! I am done with them after my 2 bad experiences. They just wanted my business and were not 100% truthful! read more

Went in for an oil change appointment I had at 7am. I waited in the service center for 30 minutes. No one ever came out. I called, no one answered, call cut off after 10 min. I saw people walking inside the building but still no one would come to my direction. Diring my wait o read their reviews and it's all true. They didn't care one minute that I was there. My "assigned" person John Ballard never showed or called to confirm my appointment read more

What is concierge plus? and what is a Service Advisory? I brought my car in on the 14th at 08:30. I had scheduled my appointment via "My Chevrolet app" It stated since I requested a rental/loaner car I would need to call to confirmed since I was using the app. I was informed at they had no loaner cars, even though I have this concierge plus, but they would get with the shop to push me through. I waited 2 hours just to be told by the service advisory they would need to keep my car. Since it was Friday it would be at least Monday/Tuesday before repairs would be done because they had to order parts. Also because they would need to get a hold of the warranty dept. To see if repairs would be covered. I did asked in the event they would not cover "how much would it be" I informed him I need all repairs complete even if the warranty didn't cover it. Since no one called nor updated me on Monday/Tuesday, I had to call to check on my car Wednesday. I was told; not by my service advisory but the help desk that they had no knowledge of the repairs and the service advisory was busy. I asked to be transferred to my salesman that I've been getting all of my cars from to help me because I felted I was getting the run around. I again asked since I have the concierge plus that I would need a loaner car, but again was informed they did not have any. The salesman immediately tracked down the service advisory person and at that time I was told that he would need to get a hold of the warranty dept. or to try and push it through again. I'm not sure why this wasn't done on Monday or Tuesday. He finally called me back to let me know that the warranty dept would cover half of the repairs and wanted to know if I would cover the other half. After telling him yes "again" I was informed that the repairs would not be completed on Wednesday but Thursday. Since no one called me on Thursday, I again had to call my salesman at 4:30pm to let him know I had again "had not receive any information about my car. It's has now been one week, no car, no loaner car, no one to update me on the status on my car. I finally got my car today, one entire week. And the problem was, I had to call them again. After paying and waiting for them to bring it around, the cashier lady came outside and asked IF I would like a car wash. The didn't know it was an option. One thing I've learned,,,,,, out of the several cars I've purchase from them is, I won't get another one. read more

I have GM techs with decades of experience that read the write up I got from this service department and said both the involved advisor and technician were unprofessional. $30 upcharge for a "Corvette alignment" pfft, it's a GTO guys. Got charged an hour to verify my complaint and was given absolutely no diagnosis. Linked a photo of what a real GM tech's write up would read like in this circumstanc e. read more

Friendly Chevrolet - Car Dealers Near Me - Dallas, Texas

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