Easy scheduling, highly responsive, and fair pricing. Davyd was very professional and came out for…read morea diagnostic appointment the same week. The parts arrived quickly, he was able to come the following day, and fixed our dishwasher in less than an hour.

I hired Davyd to fix an unusual buzzing noise coming from my dishwasher's motor. He quoted a $79…read morediagnostic fee. He came to my house, a young guy, friendly enough. I asked if he wanted to hear the sound. He did not. I left him to it. 35 or so minutes later, he said that he cleaned debris from the pumps, showed me a shard of glass, and when I listened to it running for a few seconds, the sound seemed to be gone. Great. Then he said it would be $245, his minimum labor charge. That sounded rather steep to me. He lowered it to $220 (after pretending to text a boss, which I don't think he has), but that was still more than I felt was fair for the work he did. The next time I ran a load of dishes the sound was there again. I emailed him, attaching a short video of the noise happening, and he wrote that he would come by to check it out. I asked for times that would work for him, and at that point he stopped replying. After that, I asked for a partial refund. Again, no response. I feel a bit ripped off, paying $220 when the problem wasn't even resolved. So, no, I cannot recommend Davyd/PDX Repair. I suggest looking for a more honorable, experienced appliance repair person, as I will the next time I need one.

We are extremely pleased with the technician Noah's expertise, efficiency and attention to details…read more He came to replace a board on our oven and when we asked about our washer and drier, he went on to clean the dryer duct --- something that hadn't been serviced since its installation 23 years ago. Noah is highly recommended.

I purchased a new Samsung LCD TV that had a manufacturing defect - a part internal to the TV,…read morerequired for installing a customer-provided wall mount bracket, was not installed during LCD panel manufacturing. After a poor experience with another Samsung authorized service provider (there are two in the Portland, Oregon area), I escalated the repair issue to the Samsung Americas CEO office, and Tekniton was assigned to do the repair. From the start, this company was very good (not perfect) at communication. When I told the scheduler that the issue wasn't listed as one of the failure modes on Samsung's website, she indicated that Tekniton would need to send out a technician to confirm the part that needed to be replaced. Technicians called before they came out. One minor communication incident occurred when Tekniton sent an SMS message to my home phone, which can't display SMS messages. Since I'd escalated the repair with Samsung, I received two E-mails from Samsung that the panel was available and that Tekniton was trying to schedule the repair, so I called Tekniton to get the repair scheduled. The repair required two different visits from two different technicians. The first confirmed that the LCD panel needed to be replaced, and informed me that the part was on backorder through Samsung service parts. Three weeks later, when the panel became available to do the repair, a second technician was scheduled. I've dealt with several different appliance repair providers over the past 18 years, and Tekniton is definitely one of the better companies I've worked with.

Quick response to our call with same day service to fix a refrigerator freezer door issueread more

We needed our freezer ice cube dispenser fixed. George came out and tried something that didn't…read morework. He came again and fixed it at no charge. We had someone come out before George and he said it would cost over $1000 to fix. Plus he said we should just get another refrigerator. We are so happy we called Banceu's to look at our refrigerator and it's still working as it should! George and Banceu's gets a 10 plus from us! And their charge wasn't even close to $1000!

If I could give True North Appliance Repair more than 5 stars, I absolutely would…read more Yesterday (Friday morning), right before Thanksgiving week, our LG refrigerator threw a "CF" error code. With our fridge and freezer completely stuffed for the holiday, panic set in immediately. After another company canceled on us last minute and the LG website trapped us in an automated loop with no human help, we called True North. That is when our luck finally changed. Jonathan is an absolute legend. Not only did he squeeze us into his schedule at the end of a very long Friday, but the level of care he showed was unmatched. He drove to Portland to pick up the specific motor fan we needed, battled brutal Friday evening traffic, and still showed up at our door at 7:00 PM to get us up and running. Beyond just the repair, he actually coached us over the phone throughout the day--telling us how to rig up a temporary fan on the condenser to prevent the unit from burning out (which saved us a massive repair bill) and ensuring we didn't lose any of our holiday food. Note: Sending a copy of the error report and product label helped him make the diagnosis off site. In a world of automated prompts and cancellations, the human interaction, dedication, and genuine care we received from Jonathan were priceless. You saved our Thanksgiving. Thank you!

From the owner: At True North Appliance Repair, we’re not just another repair service — we’re EPA 608 certified,…read morewhich means we’re legally qualified to handle refrigerants in appliances like refrigerators and freezers. We’re also Licensed, Bonded & Insured, so you’re fully protected. Locally owned, never outsourced. We show up on time, diagnose problems accurately, and fix it right the first time. No gimmicks, no upsells. Just honest, professional appliance repair you can trust.

They came out , communicated well, fixed the issue. Then when there was a follow up issue they came…read moreback out and took care of it quickly.

We have been VERY happy with the rapid response and professionalism of OMG. When our clothes washer…read morefailed, we were able to get their tech Anton to our house the same day. He worked very efficiently and gave me a detailed breakdown of what parts had failed, what would be involved in replacing it, how long it would take to get the needed parts, and exactly what the cost would be. When he returned with the needed parts a few days later, I asked if he could look at some issues we had with our kitchen stove, and he very kindly went over all the burners and the oven parts with me, going into the "innards" of the oven to diagnose in detail what was going on. He clearly explained what was going on with our clogged burners, clearing them on the spot, and showing me exactly what was going on with the main oven and broiler igniters (both of which clearly needed replacement; he took photos that showed exactly what was going on inside my oven). When it became clear that the broiler igniter was backordered, he went out on E-Bay to find one that could be delivered within a week. The full repair estimate was VERY reasonable and clearly conveyed to me - and it was less than half of what another appliance repair person had told us (without supporting details) when we tried to fix our stove before. I would heartily recommend OMG and their excellent tech Anton for any home appliance repairs - they're rock stars!!

We are a luxury home builder and have used this company across multiple homes over the years, which…read moreis why this experience was so surprising--and frankly unacceptable. We recently scheduled a service call at a pending $5M home for two units (one leaking, one excessively loud). Two technicians arrived--one of whom we later learned was the owner, Tim Thompson. From the moment we explained the issues, his demeanor was dismissive and unprofessional. There was eye rolling, a condescending tone, and repeated comments minimizing the concern instead of addressing it. We fully understand the type of units installed--however, one was clearly operating outside of normal expectations. The other technician who was present was respectful and professional, which made the contrast in behavior even more noticeable. What crossed the line was the attitude and approach. We were told they were essentially "doing a favor" by even being there. That is not how you speak to clients--especially in a professional setting, and especially not in a high-end property representing both of our brands. At that point, I directly asked why he was being so aggressive and acting like an asshole, as his tone and behavior were completely inappropriate. Instead of addressing the issue or de-escalating, he abruptly ended the appointment, said "we're done," and walked off the job without servicing either unit. To later find out that this individual was the owner explains the lack of accountability--and is even more concerning. For a company that promotes itself as "the nicer repair man," this experience was the complete opposite. We have also communicated this experience to the representative for the brand they claim to service and advised that it may be worth reevaluating their relationship with this company based on this behavior. We will not be using them again.

Wanted to charge $240 to show up and $225 to diagnose. With no guarantee of repair. Shameful. I…read morejust bought a new dishwasher even though my Miele was 5 years old. Covid is over. If your product is out of warranty. Don't bother.

KMV did a very good job at a reasonable price. The process of getting the right part and completing…read morethe repair were done in an acceptable manner.

KMV offered flat rate pricing for a oven repair. They were friendly and easy to communicate with.read more