These people here are amazing. I bought my daughter a truck in 2021. She didn't love the gas…read moremileage so I took the truck over and bought her a car that got better gas mileage. I took the truck over and I'm glad I did. Really love this Tacoma. It's almost time to trade it in and they are bending over backwards to help me and when it comes to buying cars, I'm hard to please. Really impressed with them. Katie in Service is 5 diamonds. She is the best. Matt B in Sales, the best Matt the owners son, the best Raffi in Sales, the best Michael in Sales, the best Just a kick butt team there! Even met Joe the owner, a couple years ago.

I've been here a few times for sales and have generally had pretty fair experiences. Have gotten…read moresome great offers on cars in the past that didn't work out but finally got into a Supra at a decent deal. Not a fan of their mandatory add ons but you can typically negotiate the price down to cover that cost. I'd give sales a 3.5-4 star but this is about their service center. Took my Sienna in for its 5K toyota care service. Was informed that there was no oil change, which I figured so that wasn't a big deal. I paid out of pocket, about $130 which is kind of wild since it was $80 in labor for a 30min job. I'm still not even mad at that though since it is a dealer after all. Whats really annoying is that they scratched my cars side skirt during the service. I sent a message to them about it after I had picked my car up and went home...no response. Unfortunately I can't exactly hold them to it since I went home but I know that the scratch wasn't there prior to me bringing the car in. I walk my cars every day in the morning when I bring my kids to school and I would have seen it. No way it could have happened in the 3 miles back home. As a dealership this place is easy enough to work with, but for service, I'll drive over to someone that'll take better care of my car.

The chairs in the waiting room are so uncomfortable we had to stack 2 seat cushions together…read moreotherwise you feel like your sitting in a hole and they are hard to get out of after waiting 2 hours ... the same chairs have been in there since 1995 it's TIME to get NEW ONES also my seat in the truck is never put back in place and my dash is never put back on the right screen that is so annoying... other wise the truck maintenence was great Thanks

I had a really solid experience at Simi Valley Chrysler Dodge Jeep Ram. The process felt…read morestraightforward and respectful from the moment I walked in, which isn't always the case when buying a car. Daniel was great to work with knowledgeable, patient, and easy to talk to. He took the time to listen to what I actually needed and didn't try to push me into anything that didn't make sense. On the finance side, VJ was just as solid, explaining everything clearly and making sure there were no surprises. Overall, the atmosphere was professional and welcoming, and the entire team contributed to a smooth experience. If you're thinking about stopping by, I'd definitely recommend asking for Daniel. I'd come back here again and would suggest this dealership to anyone looking for a low-pressure, well run place to buy a vehicle.

Yes, i highly recommend this business. I went to get an oil change and it was affordable and…read morecustomer service was amazing! Great service advisor Jon Savage, friendly, kind, patient and great customer service.

Do not buy a used car from this dealership…read more First, they tried to add almost $4,000 in extra accessory charges on top of the advertised price. Before driving over 80 miles to the dealership, I specifically called ahead and asked whether there were any added packages or accessories. The salesperson clearly told me over the phone that there were no add-ons and that the final price would just be the online price plus tax and document fees. After I arrived, suddenly there were thousands of dollars in extra charges for random accessories and packages. The manager and in-person salesperson then claimed they were not the person who answered the phone yesterday and said they "didn't know anything about it." Luckily, I still have the call record on my phone. Second, during the test drive, the AC was obviously not working properly. The air coming out was not cold at all. Instead of admitting there was a problem, the salesperson tried to say that because the vehicle is large, it "just cools down slowly." That explanation made absolutely no sense. We finally compared it to another identical vehicle next to it, and only then did the salesperson reluctantly admit they should have the mechanic inspect it again. Very disappointing experience overall. Misleading pricing and refusing to acknowledge obvious vehicle issues wasted a huge amount of our time.

We had a Very Positive experience at First Honda, getting insurance related repairs. Customer…read moreService Professional John Flanagan went the extra mile in keeping me updated and contacting the insurance company to help me get a supplemental adjustment: The work came in at the estimated price in a timely manner. Kudos to the Entire First Honda team. It's always nice to be treated like a Valued Customer! Highly Recommend.

We stopped to check out the black CRV EXL but no one approached us…read more Decided to walk in front of the office building and the salesmen just looked at us and once again, no one approached us so we decided to leave. A week after, I decided to inform them on their website that I am interested in the black CRV. I provided them my email address as well as my phone numbe. Received no email nor voicemails for 3 days. When I finally got the call, it was too late. I already went to Ocean Honda in Ventura and their salesman approached us the minute we parked in their lot. Luckily, they were having a 1.99 percent interest rate on used cars! So I got one! Yes!

I came to Price Ford of Simi Valley in the hopes of getting some warranty work on my 2023 Big Bend…read moreBronco. I am the second owner of it and the hard top was starting to crack and come apart. It's a well known QC issue item from an outside vendor. Upon my arrival; Steve introduced himself to me. He walked the vehicle with me; listened to my concerns with the hard top. They elected to make a report and they sent it in for possible warranty work. Steve was amazing through this entire process. To this day; he is the ONLY service advisor I have come in contact with at ANY dealership that followed up 100% of the time and he always called and gave me updates when he said he would. Steve was so kind, compassionate, and a pleasure to work with. I will never forget this experience and I was really just humbled by the entire process. Before leaving; we walked the entire vehicle to make sure everything was up to par and the team did a great job with my claim on this vehicle! Thank you Steve for being an amazing service advisor and just a great person in general. Everyone I came in contact with at this dealership was just so nice and it was really just a nice change of pace. Grateful to have met Steve and everyone who I came in contact with at this dealership!

The good part is that their service manager seems to be a good man and knows what he is doing. He…read moreshould receive 5 stars if not for his staff. The bad part is that alot of the other staff and not well trained or new. I don't felll the need to go into details about my last service. Its was bad. My truck was down for months do to Ford parts availability and Price Fords mistakes. Their manager truly tried to fix his staff's mistakes. I will just say thank you and stop the review.

Amazing from start to finish on buying our new Telluride!…read moreAdam was so professional and friendly, Bob was amazing when it came to putting together the deal and Paul in finance was funny & gave us great options to add to the deal without any expectations. Overall, the best experience I've had purchasing a car! Thank you!!

We had a great experience buying my daughter's 1st car at 1st Nissan of Simi Valley! From the start…read moreour salesman Adam Preciado was so extremely helpful and knowledgeable and really took his time getting our daughter into a great car! We felt like we were treated with the upmost kindness and very well taken care of! Out of all the dealerships we went to that day 1st Nissan and Adam were top notch in service and price! We are extremely happy and confident that our 18 year old daughter will have a safe, reliable car!! Thank you Adam for all your help and for putting up with my husband working you so hard on the deal! If you're looking to get a new car and not dread the experience go see Adam!! Thank you again!!

This is hands down the best Kia dealership I've been to. I've purchased and serviced cars at both…read morethe Ventura and Glendale locations, and neither comes close to the exceptional service at First Kia. Every interaction I've had with them has been wonderful, starting from the moment I called to schedule my service appointment. I had my service and recall completed here today, and the experience was outstanding. I recently moved to Simi, just a few blocks from the dealership, so this was my first time visiting this location. Brian Fox was my service advisor, and he was fantastic. He was incredibly kind, helpful, and communicative throughout the entire process. He kept me updated on my vehicle and clearly explained everything that needed to be done. One of my coworkers also brings her car here and always speaks highly of Brian, and now I completely understand why. This was probably the best experience I've ever had at a Kia dealership. They definitely have a lifelong customer in me now, and when I'm ready to purchase a new vehicle, I will absolutely be buying it here. Thank you, Brian and the entire First Kia team, for all your help today!

Horrifically run KIA dealership by simply an incompetent GM who calls himself, Johnny KIA. Not sure…read moreif he's trying to be comical or if that's really and coincidentally his name! It's sad as it kind of ruins good car buying experience on a good car. I called his dealership about an issue with our new KIA and this upfront person called Brian or Brandon keeps telling me that "well, you didn't buy the car from us"!!!! Really?? And I keep trying to tell him that the car is under manufacturer's warranty, and he keeps repeating the same idiotic response that he'd been thought like a broken record. I made several attempts to reach this supposed GM character to no avail, and will certainly file a complaint against him with KIA MOTOR USA.

Service dept 10 Had to have a malfuclnvtioning component…read morein my new truck replaced under warranty I've literally stood in line at in n out longer than the time I spent here from Start to finish. Dropped off at 930 am they gave me a beautiful new loaner vehicle inwas out of there by 945 Arthur called me at noon to tell me It was ready. Completely shocked at the other GMC dealer I used to go to cause I'll never go there again. It would take them three days it took this dealer three hours. Truck was all washed. Dropped off. The loaner picked up my car. Was there five minutes on my way again I think I spent 10 minutes there dropping off and picking up greatest experience I've ever had at a GM dealer. In 20 years

Disappointed with my overall experience on my last service. I have been coming here to service my…read morevehicle ever since I purchased it. Since that time, I have been through at least 5 service advisors. Tina being the only consistent one and now she is on absence. Yesterday, I had a scheduled 11am oil change appointment. I ended up arriving early by chance and dropped it off at 10:45. I was in no hurry so I decided to go for a good walk to kill time since they were not busy and were looking at a 90 minute time frame. When I came back from my walk at 12:30 (walked a good 4 miles) my truck was still in the service lane. I waited in the lobby for half an hour and it still hadn't moved nor had I been given any update. At one o clock I finally inquired and my truck had yet to been touched at all. I was offered a Lyft home which I accepted because I did have some work to get done. My service was finally completed and ready for pick up after four. I left the dealership at 4:30pm. That's a 5 1/2 hour oil change when I was expecting no more than 90 minutes. My job requires me to have a vehicle to drive around. Unfortunately I was unable to do any of my work yesterday once my service started. Imagine if that was played out the other way around? Dealership owners wouldn't be happy I assume. Highly debating where I will be taking my truck for my next service.

This is a great place to find your classic car. I went there looking for a Dodge Dart I saw online,…read morewithout knowing the variety of options Rich had in his store. Long story short, I ended up with a '68 Chevelle that I've had for four months now. Rich is a great contributor to the classic car world, selling reliable cars ready to drive home at very competitive prices. After we agreed on a price, he went above and beyond, replacing the whole carpet free of charge to make a better first impression for my wife. A shoutout to his team that has been working with Rich for many years, offering knowledgeable and quick service. The car has been running great ever since, and I always consult his opinion on upgrades, keeping the post-sale experience great too.

Rich and Mike are awesome!!!! Great cars if you're looking for a collector car. Very knowledgeable…read moreand helpful!!! Great guys!!!!

Philip was very professional. Gave me top dollar for my car on trade and helped out through the…read morewhole process of buying. Explained everything step by step. Thank you Philip and the team for assisting me!

Best car buying experience of my life! This is the second vehicle I have bought from them. I will…read morenever shop anywhere else. Awesome and family run. Even fed me homemade soup!! Thanks to Eric and the boys! - Travis D