Rafael, our car expert help us buy our car, and let me tell you! He made this such a pleasurable experience I know how this not normal but he did he listened to what we were looking for what our family needed and made great recommendations and ala help us tremendously on getting a great deal that made sense for us and them to get the keys of our new car it's been a week and we are loving it. If you are looking for a new or used car ask for Rafael he will help you get the right car for a great deal. read more

Better late than never, right? This review is about three years overdue, but since Keith Slater, my salesperson at Galpin Lincoln, is still there, I wanted to give him the shout-out he deserves! When I bought my condo, I needed a car of my own. Galpin Lincoln had a car that caught my eye, so I set up a test drive with Keith. From the moment I arrived, I was impressed. The car was already charged and waiting in a convenient spot--no wasted time or frustrating searches like at other dealerships. Keith quickly handled the paperwork, and my brother and I were off on the test drive. I ended up buying the car, and the negotiation was straightforward. Keith was easy to work with and we landed on a fair price for the car I truly wanted. What stood out most was his honest and efficient approach. He wasn't pushy about extended warranties or add-ons; he understood I just wanted to get the car and get on with my evening. It was so refreshing to deal with a salesperson who was professional, knowledgeable, and accommodating without any of that false friendliness. The entire purchase was quick and painless. I was in and out within a couple of hours, which is unheard of for car buying! I have to add, it was already 9 o'clock at night by the time I decided to purchase the car. So that probably had a lot to do with the quick process as no one wants to work oast closing time-Everyone wants to go home for dinner! However, Keith ensured the process was smooth and respected my time. Even though I live in Seal Beach and the drive to Galpin Lincoln is significant, if there's a car there that I really wanted, like a Jeep or a Bronco, Keith Slater would be my first call. I wholeheartedly recommend working with him! And I really like the fact that I keep getting postcards from him during holidays like July 4, my birthday, Xmas....It's a nice personal touch. He may not remember me however, I remember him and would be willing to work with him again and definitely recommend him! I did not write a full five stars because I really didn't spend much time at the dealership to know whether I would recommend it, if they had a variety of choices, if they were fairly priced, etc. I'm just basically writing the sales person! read more

Janice, Gary, Rick, Ray and the whole Galpin Lincoln staff were top notch. Janice Bird has stayed in contact with me through my last couple of cars then introduced me to Gary Kessler who found me exactly what I was looking for this time around. Ray Fini got the numbers looking exactly how I wanted. Rick Nasser put the bow on the deal. Plus had some good laughs along the way. Couldn't ask for a better experience. Galpin does it again. Thanks everyone. I'll definitely be sending more people your way. See you in 3!!! read more

Galpin Lincoln - The Lincoln Musketeers! - Auto Repair Near Me - North Hills, California

This is my 3rd time purchasing a car from Galpin and my second time working with IVAN Hernandez. This guy is the real deal - truly. I refuse to work with anyone else... The man has the patience of a saint. He isn't just listening to make a sale - he genuinely cares, has amazing follow up skills, and the best laugh in the San Fernando valley! My family will be purchasing another car in the next couple of months and you can bet that Ivan will be the only guy we work with at Galpin. Heck, I might never buy another car if ivan isn't my salesman. I don't care which car you're planning on buying/leasing... ask for Ivan. read more

I had heard plenty about Galpin for years (good and bad) but never had visited until now. I was helped out by Andrew Wuepper to pick out a car for my mom and he was truly fantastic, patient, and helpful throughout the whole process. He was patient in helping my mom get acquainted with a Lincoln Corsair, teaching her all the buttons and how it works despite her lack of understanding, all the while not pushing anything on us and instead helping us find the right fit for my mom and our budget. The manager Sako was also very friendly and helpful when he introduced himself in helping to break down all the costs and understanding the deal. Although it is the job of every dealership to make customers feel welcomed, none the qualities I mentioned above felt fake or forced. All my questions were answered, they were patient and helpful while I compared different vehicles and prices, and everything was laid out for me clearly in order to understand all my options. If you're looking for a vehicle and are feeling worried or stressed about the whole process, come here and ask for Andrew and I can promise with great confidence that your experience will be similar to mine. read more

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We have been longtime customers of Galpin since 1989. We come in and got cars such as Ford expedition , Ford Aerostar, Lincoln MKX , Lincoln MKC Ford F250 & Ford F350 truck. We loved Galpin and came back at least every three years or less since around 2014. Arnold has been our salesman for the past 8 years. In 2021 we purchased a F250 from then. They originally told us the truck would haul anything (F250) and the silly people we are we believed them instead of doing our own research:( The F250 wasn't powerful enough to tow a 5th wheel. So we reached out to them within a couple of months of purchasing the F250 telling them our situation and asking if they could help us . We had just lost our youngest Son . And chose to become full time RV'ers . They were able to find us a used 2020 F350 that would be able to do what we needed after all. Well, somewhere along the line the money we thought we were putting down on the truck we were purchasing ( the F350)ended up going on the truck we were bringing back (F250) and we already put a down payment on that truck when we purchased it a few months prior. Well, the trusting people we are we really didn't read the contract correctly until later and realized that it was too late to fix it. It's been four years now and we need a car in place of the truck. We go back and ask Arnold to help us trade in the truck and get a New car now that we found our forever home. He was going to help us , he said we owed a too much on the truck but he would get back to us. We have done our research plus we were willing to give some more money down to be able to sale the truck and get a new car. If we had ended had half the money that we assumed was going on the F350 originally everything would be ok. But since it all went to the truck we turned in we are in a pickle :( He never called us back . We just felt after all this time we have been good customers we would get some consideration:( I don't know what to say. I'm just disappointed in ourselves for being so trusting and not paying attention and Galpin for not being the dealership we thought they were. I had to leave a review so hopefully others don't end up in the same situation. read more

Galpin Lincoln - Auto Repair Near Me - North Hills, California

Galpin Lincoln is the best. Ask for Steve Rodgers! He took great care of my wife and I with first class service all the way!Held our hand through the entire process. For the first time, it didn't feel like I was at a car dealership all day. Just a few hours and we were gone...In our brand new car! Thanks again Steve! Best Regards, The Browns read more

Of all the words there are to describe my sales person George, the word STELLAR comes to mind. This was my first car purchase in 20 years on my own. My last car being a 2001 Lincoln Cartier L town car had reached its final days. I was so sad to have to relinquish it, for it was a true workhorse! George was most genteel as he walked me through this daunting process. A 2019 Lincoln MKZ hybrid was the "prize", he worked tirelessly and patiently answering all my questions. I arrived with a friend for moral support and George welcomed us with open arms and a sincere strong handshake. He offered us coffee from the in-house Starbucks, that set the stage for what was going to be a scene out of Casablanca "I think this is the beginning of a beautiful friendship"! George explained every detail of the fully loaded car as if it was his own, as we approached it, he had started the car remotely from his phone which was so impressive in itself. Because of his excellent salesmanship, I was sold! After a brief test drive, and all the Ts were crossed, Is were dotted of the endless paperwork, Jeremy of the finance office graciously explained the final steps and accepted the final form of payment. George came back and handed me the magical keys to my beautiful car. He had just had it detailed and ready to go. I was brought to tears when I realized that he had put a big red bow on it for me! It was EPIC! Thank you for such a great experience! read more

Galpin Lincoln - Me and my new baby - Auto Repair Near Me - North Hills, California

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On March 22, 2023, my husband and I purchased 2 vehicles- a 2019 Jaguar Diesel F-Pace and 2020 Lincoln MKZ, from Galpin Lincoln, 8350 Langdon Ave, North Hills, Ca 91343. We also purchase service warranties for each vehicle to preclude greOat unforseen expense in the future. The service warranties were quite expensive, but we thought it prudent to have that protection. In June 2025, we were in Pittsburgh, Pa and sought general service with Jaguar North Hills, Wexford, Pa 15090. The dealership advised that we would need 4 new tires to satisfy state inspection requirements. The tires were replaced, but we were advised by the Jaguar Dearship that our warranty was not valid. The tires and service exceeded $2500.00. Moreover, four months later, we incurred engine malfunctions that required major repair costs. We were told the engine was in significant need of repairs to the extent that an engine replacement was all that could be done. Again, the warranty was deemed not valid, and the cost of an engine would be $18,000. We phoned the dealership and attempted to contact General Manager Mr. Jeremy Gueller and salesman Nick Kalaydjian on more than 15 phone calls to seek clarity and aassistance. Neither would pick up and messages were always left seeking a return call. Not one phone call was ever returned by either individual. We are dismayed and discouraged by the lack of support, communication or response to our plight. One would think that the delearship would have shown more concern. Buyers beware. read more

Always a pleasure to work with such an amazing person. Arnold always knows how to get me what I want at the price I need. Forever Galpin family over here. read more

Don Rhode is amazing, I have bought over 7 vehicles from him over the years and the experience is always awesome. One of the few people I can in the industry I can say isn't just looking to sell me a car, he is looking to sell me the right car at the right price. And, he is there to support along the entire journey. Excellent experience. read more

Decided I wanted a Lincoln nautilus. Worked with 3 separate dealerships to find the right fit. Galpin was the standout. Not because of the inventory. My first visit my assigned sales person Omid wasn't available, so Eric took care of me. He was fantastic. Took all the time to answer my questions and let me test drive what I wanted. Also respect him for doing all this for another salesperson. After that Omid followed up. He did it in a way that was not pushy or annoying, but consultative and confident he could help if I wanted a car they sold there. Bought my nautilus and I'm so happy with it. I also had ankle surgery so Omid had to do some extra work to do things over the phone and then ultimately delivering the car to me. He took time to walk me through all the features and followed through on everything he said he would do. These two represented the company well. They were professional, knowledgeable, and respectful me as a woman purchaser. I value that. If you want a car come here. I'm happy to give my voice of approval. Bonus, they have a full service Starbucks on site!!! read more

After a year of researching the Lincoln Nautilus, finally decided to buy one. For the last 25+ years, I have bought Fords (and a Jaguar) and the majority of them have been purchased at Galpin. Met Andrew at the entrance and he was helpful and accommodating. We went over several vehicles and he was on point. I didn't want to spend the night hassling over small things and Andrew kept things going and was efficient. Got my vehicle and had another wonderful experience at Galpin. read more

Great experience with Christian and Rafael! I got my new Lincoln in no time...no BS, just a great transaction and I love the car read more

******Christian Merino****** The service I received was outstanding. I felt truly welcomed, and Christian Merino made a strong effort to ensure I felt like a valued member of the Galpin Lincoln family. His professionalism and attentive approach were evident throughout the process. He demonstrated great understanding and persistence, working tirelessly until we found the perfect match for my needs!! Make sure the next time you're at Galpin Lincoln you ask for Christian, because I can personally say that you will be a satisfied customer. My Lincoln Nautilus is PERFECT! Thank you again read more

I wanna Thank Nick, Ray and Rick for making my purchase A Dream Come True! All 3 of them are Super Great Guys, they really Care and want the best outcome possible for you! No pressure and great results! They are 10 Star's superb! Will Always come to them for future purchases! Highly recommend them to all!!!! read more

4 Lincoln leases. Worst customer service ever. Have untrained staff. There are other dealerships. No reason to go there.

I have been purchasing cars from Willie Darwich for over 11 years now. He is by far the easiest, most knowledgeable and patient person to work with. He went above and beyond to make sure this was a smooth process. His passion is the car business and it shows. If you're in the market to buy or lease a car go see Willie Darwich I promise you won't regret it. I highly recommend! read more

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My experience was over the top phenomenal. As always, I put full trust in Vincent Villa to assist me and he always delivers the best experience and deal. He was able to put me in the most beautiful Lincoln. He followed up and assured I was happy and content with my car afterwards, and even after that whenever I have a service appointment, he ensures everything is still going well. Galpin is truly lucky to have someone who goes above and beyond for customers like Vincent. Look forward to being a customer forever and having Vincent assist everytime it's time to buy a new car! read more

I suggest you avoid this dealer. The photos posted on their website are not the autos actually available in the lot. Photos on the website are "stock shots." Wasted two hours + a two hour commute for this bait and switch. Salesperson was not transparent or honest, a wheeler and dealer, if you will. I tried to reach out to the manager before posting this but no response which is consistent with my experience. Bad business practices, real bad. read more

I leased a beautiful nautilus today with the help of Ernesto, "Ernie" :) and let me just tell you, this is a lovely place to find your next car! Ernesto helped me all week just the right amount where all my needs were met but I also wasn't relentlessly texted or called. That's big for me, I've had car salesman in the past just hound me and it felt very unpleasant. Then after a few exchanges and coming in for a test drive, Ernesto had found just the SUV for me. He really made this experience great. So transparent and reasonable to negotiate with. Extremely polite and just a positive person to be around. Most importantly he gave me a number I was very comfortable with as a trade in for my current car and a wonderful new lease that was more than fair. And really that's all one can hope for going into a car dealership. To be treated as a person and not just a sale, to get a great trade in offer, to feel heard and respected, and to leave feeling happy about the sale and making a big commitment! Today I have left confident with my new lease and I feel even more confident that if anything were to be less than perfect post purchase Ernesto would there for me. He's already been checking in on me and how the cars doing :) Buy or lease your next Lincoln here. You can trust the gentleman who work here to be fair and gracious for your business. read more

Galpin Lincoln - My new 2024 SUV! - Auto Repair Near Me - North Hills, California

I am soooo grateful to Shannon and Jonny. Been a long time customer of Galpin and Jonny helped us for many years. This time, when my family drove up intentionally a couple hours away just to go to Galpin we were so happy and grateful to have Shannon there to guide us. She was so patient and answered every single question I had as I went back and forth for hours to determine what might be the best car for our family and our budget. She was so kind and knowledgeable and it was a wonderful experience. Very grateful and happy and can't say enough about how they both helped us. read more

Excellent buying experience! We we're looking on purchasing a new Lincoln Aviator for our growing family and shopped around many dealerships across LA & Orange counties. Let me tell you, buying a car can be a little nerve-wracking but Galpin Lincoln made the process very smooth and easy with no pressure from beginning to end. More specifically I would like to thank our Salesman Justin Alexander Mermijo. Not only was he easy to work with, but also very professional and knowledgeable! I had other options from other dealerships but our salesman Justin was the reason we went with Galpin Lincoln. Since this vehicle was for my wife and we knew exactly what we wanted, Justin helped me on building the car with the exact features and colors for us. Once the car arrived, Justin called us and we made an appointment to go see it and purchase it. When we arrived at Galpin Lincoln, Justin treated me and my family very well and gave us all the attention, specifically we liked how he joked and played with my 3yr old boy Mateo. Til this day, my boy asks me when can we go back and visit his Best Friend Justin! Thank you once again Justin, you definitely made our day with our new Lincoln Aviator, my wife and kids couldn't be happier. read more

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Wow Martin was so helpful, he didn't try to switch me to some other car. He totally respected what I wanted and worked with me to make it happen. He listened and totally made me feel like he had my best interest! I will be buying all my cars from him for now on. He makes the experience so effortless without any pressure. Thank you Martin!! read more

Shannon and Jonny were the dream team. I have never had a more positive experience buying a car. I truly never write reviews but I need to give credit where it is due. I had a specific budget and aspirations in mind and they were so patient with me over the number of months that it took me to finally make a decision. Never pushy, but always supportive, communicative, flexible, accommodating, and educational. Shannon, in particular, went above and beyond as my champion, ultimately landing the right package for me. She made herself available to help with multiple test drives, and even followed up on a couple of questions I had after the sale. I am so grateful for such a positive experience when it is usually a stressful time. read more

Had one of our fleet vehicles experience a mechanical failure that put it on the side of the highway and needing a tow. The unit was taken to Gaplin Ford and repaired. On Friday afternoon of Memorial Day Weekend the vehicle was to be picked up. Unfortunately, there was a glitch in payment for repairs. In light of the late hour, and that our East Coast Finance Office was closed for the weekend, it appeared our vehicle was spending the three day weekend at the dealership. However, we had two Gaplin Service Consultants, Michelle Goertz and Steve Walker push forward going the "extra mile" to get the problem resolved. As well, a special shout out to Service & Parts Manager Patrick McNeely for his support. This was a true depiction of customer service at its best! Thank You Michelle, Steve, and Patrick at Gaplin Ford! Regards, Highland Express Shuttle Service read more

If I could give this place a 0 star I would. Purchased a used car from them not even a year ago. Car was in good condition what looked like, but when I received the carfax report it stated that the title was salvaged. I was never told the car was involved in an accident nor did I receive any paperwork/reports stating so during my purchase. When I went back to speak to someone at this location they simply just told me "we told you" and refused to make right their wrong. Will be dealing with this personally but wanted future customers to be aware that this place definitely tries to scam you every moment they get. Horrible customer service. read more

Came in with my family to buy a car.. absolutely no one approached us. I decided to go up to the receptionist and asked her for an Armenian speaking salesman and she said there wasn't any in right now. I then told her anyone will do. Been at the dealer for 15 minutes now still waiting for someone to help us. Keep in mind people walked in after me and have been helped already. As I was walking out someone offered to help. Thanks but no thanks. read more

Absolutely absolutely love my new Lincoln Hemi was amazing great communicator his team was just as amazing. You will not be disappointed!! Hemi is the first car sales person that I ever came across that does not put pressure on you let you ask questions he has the answers if doesn't he'll get back to you immediately give him a call you will love him!!! read more

Galpin Lincoln - New Navigator - Auto Repair Near Me - North Hills, California

I recently purchased a 2022 Lincoln Nautilus from Galpin. The experience was exceptional. In particular, the senior sales executive (Moe Hosseini) handled every aspect of the order and delivery process in a professional way treating my wife and I as part of the Galpin family. Moe is the best. read more

Galpin Lincoln - Taking delivery of our 2022 Lincoln Nautilus - Auto Repair Near Me - North Hills, California

This Yelp is about Galpin Lincoln Service. Since 2016, we have purchased a pre owned 2013 MKX, 2020 Continental, and 2021 Aviator. With last 2 new Lincoln cars, we included service and loan car as well. With the Pandemic and upgrade of the building, I felt the Lincoln brand has been kicked out in quality and service by upper end foreign vehicles. The brand is now in a white temporary tent. Note that Lincoln is a luxury vehicle with a price tag as high as its competitor. Plus Galpin has Ford and Lincoln legacy in the valley. Back to service. It would take up to 60 days to get an appointment. In my case, I made an appointment in Sept 2021, and was thrilled that my Nov appointment is coming up. I received confirmation email from Galpin Lincoln. Appointment date arrived and was told I had no appointment. Should the Galpin email confirmation but gave an excused that it was from the Lincoln and not from Galpin. Service manager Vic called and said that he will try to do a favor and squeeze us in. It's been 5 days and no luck. Now the Lincoln indicator state 0% oil life, oil light is on amongst other issue snd no place to service. Choices are to go to another dealership but what happened to the extra service/loaner car purchased, ignore the light and wait 60 days for appointment & risk damaging the Lincoln, or ho to Jiffy Lube and risk it's warranty. Ugh! Same thing happened 10 days after purchasing the 2021 Aviator. I had to wait 60 days to get someone to look at the Lincoln and the problem is still there. Lincoln brand is an excellent brand with heritage. It can compete to other brands. However it still need maintenance and TLC. It looks like Galpin is NOT taking care of our Ford /Lincoln family as it used to for many years. Advise to any car consumer is to checkout the dealers service department before you sign the contract. Save yourself some time, money, and stress. Note that this compliant is now head to Ford Company. read more

Galpin Lincoln - Auto Repair Near Me - North Hills, California

Here's to another great experience working with Todd Kessler to lease my 11th car from Galpin. A beautiful 2019 Lincoln Ruby Red MKZ HYBRID. Great experience always a pleasure to come back to Galpin for the best selection of so many brands! My 4th Lincoln in a row and Todd made the process really easy! If your looking for a new car I say ask for Todd! read more

Galpin Lincoln - Beautiful 2019 MKZ - Auto Repair Near Me - North Hills, California

I had a wonderful experience purchasing my car from Galpin Lincoln, but when it came time for service they were horrible. After a weak for a warranty repair, I have called them five times and nobody answers. I left a message and received not call back. This may be the first and last time I take a car there for service. I always thought Galpin was known for customer service, but apparently once you drive off the lot it ends. read more

Ask for Vince!!! He's the best!! He is patient and really takes the time to get you into a car that's for you and you love. He's not pushy at all. He really enjoys showing you the cars and is very knowledgeable. read more

Gallin Lincoln sales team seems quite responsive when I purchased my 2021 Aviator. However there SERVICE DEPARTMENT HAS BEEN GROSSLY UNDERSTAFFED FOR WELL OVER A YEAR. It takes months to get even a normal appointment and good luck getting a human on the line from Lincoln Service. Today for instance, I have been listening to constant ringing for 30 min at 818 922 3678 - the number they gave me. HORRIBLE SERVICE AND CLEARLY WONT BE GETTING BETTER SOO read more

Galpin Motors Premiere Collection has always been my go to dealership for all of my cars needs. This time was no exception. I came looking for a Certified Pre-Owned Lincoln and left a happy customer. Sales agent: Lana Krizi made sure my experience making this purchase was so painless that I thank her for that. We worked on the deal for a week and she made sure to let me know what she thought would be in my best interest at heart. She's a no BS type of gal. Love it! I completely recommend Lana to anyone looking to lease or purchase their next vehicle. She has access to all makes and models. Thank you Lana and thank you Galpin! read more

Galpin Lincoln - My 2016 Certified Pre-Owned Lincoln MKZ - Auto Repair Near Me - North Hills, California

Once again, Martin sold me another car (3 cars). Not including the car he sold my mother and brother. Martins the man. I can't hype him up enough. He's not only our family's sales person, he's our family now. read more

Thank you Martin! I was struggling to find a car until I got in touch with Martin, he walked me through the whole process, and now I have the perfect car! I've already recommended him to everyone I know. read more

Brenda Alvarenga has gone above and beyond helping me through a few problems my car has been having. It's been such a seamless experience. Would recommend anyone to handle their services with her! read more

I recently purchased a car from Galpin Lincoln and could not be happier! Hemi was amazing to work with and very knowledgeable about the industry. He and his team did an awesome job of working with me and answering any questions I had on my vehicle. Thank you Galpin Lincoln! If you are ever there ask for Hemi and he will get you right! read more