Love those sushis! Right in the middle of Ewa Beach with plenty of parking to spare this place has the right stuff to fill those stomachs with their tasty morsels. A customary greeting by the staff after walking through their doors you can either go to the counter and order a to go meal or be seated in a booth right next to the conveyor belt and start grabbing whatever plate you see and like. Now here are my pros and cons to this place. Pros: -The food here are all pretty good - Staff are friendly - Not always crowded/full Cons: - They are little pricey - Slow to make to go trays Yelp 365 Challenge - #011/365 read more

Last night, I was at Genki Sushi. Our family was seated by a young waitress named Lala. She was very attentive, professional, and kind. When she closed our tab, she counted all of our plates and we confirmed the amount she counted. As we were checking out, this lady who seemed to be a manager told Lala to put the plates on the side. As I watched, I could see the despair in Lala's face. This is my first time here but I believe her manager racially profiled us because we are poly. I watched other tables closed before us, I didn't see this lady do this until it was our turn. I wanted to say something but I didn't want to make a scene because I had my children with me. But my daughter got the name of that lady from her tag, and her name was Grace. Lala provided us with great service but that lady Grace, I hope your boss sees this and fire you for the way you treat the employees. And Lala, if you ever see this, thank you for being so courteous and making sure our experience was great. read more

I always come here but never did leave a review about how much I love coming here. Such a nice and welcoming staff. BIG shout out to Yasuyo for making our food quick and delicious! Definitely recommend. read more

Ordered 2 platters online with the instructions not to add masago on the sushi due to food allergies and both platters had it. Paid a $5 fee to order online and leave a tip just to get the order wrong... read more

This was probably the worst sushi place I have been on the island. Genki needs to step up their sushi game by alot especially on a island filled with great sushi. I felt embarrassed having spent $20 on sushi that felt like a little 8 year old kid made after taking a 20 min course in sushi. read more

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I've been to many Genki Sushi locations on the island of Oahu and based on all my experiences, Ewa Beach Genki Sushi is my number one location; Waikele coming in second. Specials are always easy to see, sushi choices are great, prices are reasonable, and the service is exceptional. We've became regulars to this location and every time we've gone there, they treat us no different to any other customer. Some of my favorite dishes to order are: - Spicy Tuna Bowl - Salmon Karaage - Crab Tempura - Kanikama - Ebi Fry (Try them out!) One negative I would like to point out is parking; because this Genki Sushi is located in a shopping center, parking is limited. It gets pretty crowded but worth the wait. read more

I guess if you are craving sushi this place is okay. It's not the worse sushi I've had but it is certainly not the best. It's just okay. The staff is okay, the sushi is okay, the prices are okay. It's just okay. If you want better everything go some place else. read more

There were 3 servers and 2 people behind the sushi bar and 2 people in the back. Half way through dinner EVERYONE went on a water break or regular break or they were sweeping the back. There were a handful of items on the belt but no one wanted it because it was old. The restaurant was full with people waiting. Very poor shift management. I gave this place a 2 star because I have had better service from other employees. Tonight's crew besides the (older woman) had no sense of urgency or idea on how to run the floor for efficiency, they seemed like they were getting ready to close. It was 8:30pm. Definitely not going back if this crew is working again. read more

I love Genki Sushi because it has lot of seafood and fried sides. And also, it has yummy dessert items.

Terrible Customer Service I don't know if management change but we use to have such quality service instead of being next to be seated to be seated the supervisor Nelia decided to seat two other that came after before us a fifteen minute wait became a half and hour wait and counting we will never return to this Genki again... we decided to walk out and went next door to the Ramen shop next for where we were seated right away...it's too bad we use to love going there... The quality of service is definitely gone at least for us anyway... read more

My boyfriend & I love Genki. We always eat there. We usually have to wait to get seated which takes about 20 minutes. We see big groups of people being seated before us so I ask the lady at the check in counter to see how long more the wait is & she tells me "You have 4 people in front of you." Um...okay. So how long more is my wait? We had to wait an extra 20 minutes. After a while, we see 4 empty seats at the counter. It just irritates us because we see 2 empty seats and we want to just seat ourselves. We get seated about 40 minutes after we checked in. I chose two stars because overall, our food was good but just to be seated is the longest part & some of the employees there seem flustered during the Friday dinner rush. read more

Came in this afternoon, ordered a few things thru our waiter which included fried items. When we received our order and noticed that our kabocha tempura and potatoe fries were on the warm/cold side. Informed the waiter if she knew our fries items were cold and she said she got it from the back. I requested for a new one, my daughter got fried mandoo from the rolling belt and it was cold. I can't believe it's even served. All they could say was sorry and they didn't even comp the fries we were charged. I'm never going back there. read more

This is such a good neighborhood gem. Easy in and out. The sushi is typical Genki so you can't go wrong with that. It does feel a little dated compared to some of the other Genki locations (Waikele and Ala Moana), but I'm glad they are in my neck of the woods. Service is usually very good. read more

I love genki because I get in and get out... the price is reasonable because I'm not paying for the ambiance... My must-haves whenever I go are: Ultimate trio Seared spicy ahi And usually something on their special menu like the spicy ahi wonton :) yummmmy!!! I didn't give this place in particular a 5 because I feel like they're do for a renovation. The other 2 genkis I've been to have the upgraded ordering system that is way more convenient. read more

Ate here lastnight. There was barely any food on the conveyer belt not that we eat any from there but it felt really empty. Anyhow to the food review we and ordered our usual and waited longer than we usually do in town genki locations. Our food came and we ate. After we left my and my cousins stomach started to turn. A couple hours later I threw up everything I had eaten. Prior to going my bf who serviced all the genkis on the island mentioned this location being the dirtiest on the island. However because we were already on that side and my daughter wanted to eat sushi from there we ended up there Don't think I'll be having genki for a while. read more

One of the few that doesn't have the bullet express. Food still tastes the same though but you do have to wait for the servers to come to take your orders, so sometimes it could take a little longer depending on how busy they are. read more

We have been coming here since they opened. We always get out of control and order any kine stuff, but the ones that we really like is the kamikani tempura, and spicy tuna. Wish they still had the spicy won ton. Bring it back! The service is always good when we go. We will be going there when sushi is on the mind then in the stomach. Oh yah! read more

It would help if they answered their phones for take out orders. They're advertising in today's Sunday paper for takeout bentos. We are trying to be supportive of local businesses during the Coronavirus pandemic by ordering some of our meals to go but if they're not going to answer their phones how can you support them? I can understand that they may be short staffed but if they don't have online ordering available then at least have staff to answer the phone & at least greet them & say can you please hold.. something instead of just ringing off the hook then go to some bogus voice message saying enter your code??? What code??? Too bad because their bentos looked good! :( read more

Bad service waited 25 minutes to tell us they ran out of spicy salmon when they kept on telling us we checking on it

The staff is nice and pleasant, but the sushi isn't. From the awkwardly incorrect fish cuts on the nigiri, to the freshness and quality of the fish used, there's much better sushi to be had. I sometimes take this over Safeway's Hybrid sushi (when Safeway's just sounds so heavy), but my preference is to go to Kazoku's in Kapolei. I'm sure there are nights where this place has better chefs, but the few times I went there, I left very much unimpressed. read more

Pros:good Food, generous portions, friendly staff Cons: little bit of a wait for Food and check read more

Sushi taste good, spicy ahi bowl is the best and their tempura pumpkin is good also. It's a little more expensive than kurukuru but I Luke genki better. ONE Note bring a jacket because most of the time we come here it's super freezing to where the windows foggy. read more

I'm not a fan of raw fish so for many years I avoided this place. Sorry Genki....my mistake. I finally stopped by for lunch to just "check it out". I got the fried samon on the bone (amazing) California roll (generous), spring rolls ( delicious). Next day: kalbi(melts in your mouth), seafood salad roll. (Wow). And another California roll to take home. They gave me a card stamped for next time goodies. I'll be back real soon. Thanks. Fast service. Real nice people. read more

Just after the food scare from Hep A the service was kind of slow on our visit. Thats the only complaint that I have about this location. The food was just fine, as its "genki" if you ever dined here you know what that is. Portions also look like they took a hit. Might be that I'm used to eating at Sushi Bay since Genki closed for a month. read more

The last time I ate at this location, I went around 7 p.m. and I didn't have to wait too long for a booth. Service here has been slow the past several times I had come here. Servers would walk by the table often and didn't bother to ask if we needed to order anything or if we wanted more water. by the time it hit 8 p.m. (they closed at 9pm), they sushi chef already cleaned up the middle part where he'd make sushi nigiri for orders and the belt & when me and my friend wanted to order something, they just automatically said they were out just so the guy wouldn't have to make our sushi. They never did a last call and there was still customers coming into the restaurant to eat. read more

How disgusting and unacceptable. Deep fried ahi roll had a puddle of oil on the bottom of the takeout container and oil covered the entire roll. The scallop dynamite only had 4 pieces of scallop. And the ika karaage they pulled off the belt instead of making it fresh. Stay away from this location. Ugh. read more

Genki Sushi - Oil oil oil - Sushi Bars Near Me - Ewa Beach, Hawaii

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Horrible service....and too damn slow! For reals one guy making sushi and 1 guy bussing tables and the one guy seating people and giving the water. I can go sushi bay at lunch, wait 20 min for my table and still be out under an hour! Not at this genki! We are never coming here on our lunch hour again. They need to go to sushi bay and take some pointers of fast efficient service! Sorry just sayin..... read more

Genki Sushi is the pinnacle of mediocrity. It seems that the menu selection in the Ewa Beach area is smaller than other Genki Sushi restaurants on the island, and the seating is fewer, although it kind of gives the place a cozy feeling. There's something about this one's food that just tastes... off. read more

Food not bad for conveyor style sushi. I eat there 3-4 times a week. Customer service is outstanding. Especially server "Royce". Very friendly atmosphere. Just remember to bring a jacket cuz it's cold as hell in there. read more

Used to come here often. Quality of food got worse, and portions got smaller. We've always ordered black plates only because of quality and taste, now it's not worth it. You wanna eat sushi better to just go kozu or kunios at least you get your money worth. Btw they need to update the place, looks old, smells old. read more

I live about a minute away from here and my fluffy boyfriend is a sushi lover. Because he loves Genki and Sushi its the most convient for us to go to. First off the wait it awfully long every damn time I go here when it aint even crowded! Yeah the workers are nice and all but damn they need to get their shit together ASAP! The food looks old and dry. They don't come around to re-fill your water unless you have to flag their asses down and their prices are hella whack for fake ass sushi. I can buy a filling musubi at 7/11 for the price they charge here. read more

Went here for a late lunch and although there were plenty of seats empty, no one had bussed the tables for a while so we had to wait for a bit. When I ordered, the food came out good and fast, but the belt wasn't being maintained hardly at all. I watched the ahi sign go by with no ahi on the belt for the entire hour I was there. The only new thing that went onto the belt the whole time was some cold edamame. All I can say after this experience is if you like Genki sushi, go to the one in the pearl ridge mall. It's much better. This one in Ewa Beach seemed a bit understaffed, unclean and unorganized. The staff was friendly though. read more

Giving three stars for each employee that have been amazing to us. The manager HOWEVER... Grace or whatever is horrible. No serving etiquette and just straight up rude. No "thank you" "hello" or anything. She always looks like she doesn't want to be there. When she takes our orders or drops off our food, it's very uncomfortable. Every single time we go in, I am hopeful that she'll be different. But nope. ‍ sorry to leave a negative review but I just had to say it. read more

This place is so over priced! Nothing special about it, it's freezing cold in there so take a sweater (as it should be its a sushi place) I've been there a few times for convenience. I'd rather go to foodland and buy some poke, make some rice at home and dig in with some seasoned seaweed and for ALOT cheaper i have a meal thats just as good. I will say i enjoy the crab stuffed mushrooms and spicy ahi, but i agree with other yelpers and say the portions have gotten smaller than they were a couple years ago. read more

Food is good staff Is a little unorganized but I'm giving it two stars based on the fact the food is good other than that I found a hair in my baked mussel never coming here again because of it! They gave me a 10% discount but still it was a HAIR & they've only been open for like a couple weeks after the fact they closed! Lucky my pregnancy hormones ain't bad today cause I would've been a total bitch read more

I love Genki but this isnt my favorite location...they dont make the mushroom poppers here...sad face!!! But they got us seated in a timely manner and had our orders to us in a flash! Employees were checking on our drinks and if we wanted to order anything else, it was truely pleasant! read more

Service is really hit or miss. We had very slow service this time. Sushi is decent but portions are small. They give a good 10% discount Mon-Thurs for military. read more

The sushi was ok, sort of good but not great. The dish I was pleasantly surprised with was the salmon karaage. Very well done.

First, let me start by saying that I have been patroning Genki Sushi at their various locations ever since they opened up here in Hawaii. I do know what good vs bad sushi at Genki is, and I must say that the Ewa Genki is definitely lacking. It lacks in customer service, efficiency, attentiveness, freshness and my scallop mayo sushi (which I get all the time) was pathetic in portion. There was barely any scallops on my rice and there was barely any mayo mixed into it either. It was dry and not worth the price they charge. My boyfriend ordered a teri-chicken bowl and a spicy bomb. The waiter brought my stuff out first while my boyfriend waited and waited for his two items. I saw a couple near by get two teri-chicken bowls, when finally a waiter comes up to us and says, "sorry we're out of Teri chicken." I said, "ok, but where's his spicy bomb?" My boyfriend was so annoyed, we just paid for my stuff and left. Also, all the previous times we have come here no one greets us at the door or tells us how long the wait will be. A couple times we just stood there with our thumbs up our asses then decided to leave and go to Chili's instead. Lame. And it wasn't even crowded! They take for-ever to do anything at this Genki. I will never go to the Ewa Genki again. PS: I had to give them one star because you can't give no stars (or else I would have). read more

I was disappointed in the customer service we received at this location. I normally frequent the town locations so I thought the service was going to be similar. I went as a party of two for dinner and when checking in we had to wait to put our name on the list. Then waited over 15 min to be seated. 3/4 of the counter was empty and there was 1 booth empty as well. We got seated in the corner of the counter away from many of the employees. We notice another couple that just walked in and got seated right after us in the middle of the counter (but they also got asked where they would like to sit as there were still other seats available). We then ordered our food (after waiting for that too) and while the other couple that got seated right after us ordered right away and got their food before us. I will be making the drive to a different eating establishment next time. read more