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    Green Planet Restoration of Seattle

    5.0 (1 review)
    Open Open 24 hours

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    Excellent

    Response time

    30 minutes

    Services - Green Planet Restoration of Seattle

    Mold remediation

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    8 months ago

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    Shay B.

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    Washington Water Damage & Cleaning Services

    Washington Water Damage & Cleaning Services

    4.1
    (29 reviews)

    When we experienced water intrusion from the roof and leaking in the bathroom during winter months,…read moreWashington Water Damage & Cleaning Services Team was prompt in responding and provided professional, transparent estimates based on their extensive experience. Once mitigation was done, James and his team moved quickly into the repair work and provided a detailed, itemized estimate. The crew was professional, punctual, and completed all work within the projected timeline and budget. I would highly recommend James and his team to anyone in need of services.

    The water line feeding our refrigerator / ice maker burst releasing water onto and under our…read morehardwood floors. The water proceeded to run down into our basement damaging insulation and adding a layer of water to the basement floor. Once we were able to stop the water from continuing to flow onto the floors, we immediately called Washington Water Damage. Jeff came out that evening to perform a high level assessment of the damage. The very next morning he had an entire crew at the house and they began the process of recording the damage for our insurance, performing the demo work needed to remove the damaged flooring and preparing the damaged areas for the drying process. I could not be happier with the performance of Jeff's team. They were efficient, clean and extremely professional. They constantly kept my wife and I informed of each step so that we always had a solid understanding of the process and what to expect next. Once Jeff's team had completed the demo and drying process, Mike came directly out to the house to assess the restoration stage of the process. He handled everything from ordering new flooring materials to providing the proper paint for the drywall areas that had to be replaced. Once the materials for the flooring arrived from the manufacturer, Mike's team promptly began their work on the restoration. I was blown away by how quickly the team was able to bring everything back to the way it was. The quality of their work was excellent. The new hardwood floors that were installed looked so much better than they did prior to the damage. The drywall and exposed insulation looks great. They took care to make sure that all of the molding was reinstalled and repainted. Their workmanship really speaks for itself. They even handled most of the paperwork with our homeowner's insurance. The only part they didn't handle was what the insurance required me to complete. I'm very appreciative to the entire Washington Water Damage team for all of their help through this stressful time. I strongly suggest you consider them if you ever find yourself in need of a damage mitigation and restoration service.

    Roto-Rooter Plumbing & Water Cleanup

    Roto-Rooter Plumbing & Water Cleanup

    2.7
    (82 reviews)

    I called the Renton location of Roto Rooter to clear a clogged toilet drain. The person who…read moreanswered was polite, professional, and scheduled the service quickly. The plumber who arrived was James and he quickly found the problem, fixed it, and gave me suggestions to not have repeated issues. 5 star service.

    Two complaints about the call center, two about the technician…read more Context: bathtub drain plug won't release. 1) The call center assured me a drain tech could resolve my issue in a single visit. He could not. 2) I was given a 1-hour arrival window, then told to expect an ETA update when it passed. Neither the dispatcher nor the tech ever contacted me with an update and he arrived 20+ minutes late. My complaint isn't the delay but the lack of communication. 3) The tech worked hard and diagnosed the issue thoroughly, but left without telling me he was leaving, without giving me a quote, and without any next steps, even though I was the one who scheduled the appointment. 4) As a Washington state tenant whose landlord failed to act on a major plumbing issue within the legally required 72-hour window, I have the right under RCW 59.18.100 to hire my own contractor and deduct the cost as long as I send an estimate to my landlord first. The tech left me with nothing to submit. When I called to request a copy, I was told repeatedly that they "literally can't" provide it as only the tech has it, and moreover can only give it to the landlord--despite the fact that I'm the one who scheduled the appointment and clearly identified myself as the tenant. After asking the same question six or seven different ways, the agent finally agreed to ask the tech to reach out me. It's been 24 hours and neither me nor my landlord have received a quote or any contact from them. The result: a wasted morning, another day without a working shower/bath, and the strong impression that if you're a tenant you're not their customer.

    Green Planet Restoration of Seattle - damagerestoration - Updated August 2026

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