First time at this location but they've been open for about four years. Didn't even know there was a Habit here but I'll add it to my list. Easy parking in their dedicated lot with plenty of spaces. They even have a drive-thru! I had an errand in the same strip mall so I decided to stop in. Although it wasn't very busy, there was a little wait, but they acknowledged me and said they'd be with me shortly. I ordered my usual lettuce-wrapped, double Char with cheese and crispy fries to-go. My order was spot on so I'll be back! read more

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I stopped by this Habit Burger location today to pick up my mobile order. I was already going to be in the plaza this location is at because my wife was picking up her food at another store. I got the sweet potatoes fries, Oreo shake and a large tropical tea. I found parking alright in the plaza but it can get busy because there are other stores and a self car wash here as well. This Habit location has a drive thru which is rare. My order was ready at the pickup time I selected. Just double check your order before leaving, like my order was missing the ranch. The sweet potatoes fries and Oreo shake were delicious. My wife loved the tropical tea from here. The customer service here was great and the store was clean. read more

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As I was eating my grilled chicken Caesar salad I noticed what looked like moldy cheese. Now I don't known if it's moldy or they accidentally added blue cheese since it's offered on other salads. Either way I won't be finishing my lunch because of the uncertainty. read more

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We had an order of 25 meals for a party. We worked directly with the manager. He was amazing!!! Very detailed oriented. Got the order perfect! I highly recommend this Habit Burger location. Great organization!!!! I will eat with them again and again!!! Thank you so much!!!! read more

Another amazing experience. Today I decided to order dine-in and was taken away by the customer service and attention to detail by staff. They check every order, guided me to their chili and drink station, and offered me a refill while I was in the middle of my lunch. Never get that at in/n/out! read more

I ordered off of the drive thru and when I got home they were missing a burger (frustrating). I drove back to tell them and the manager came and he was amazing, first off he apologized 10 times, gave me a free shake, fries and gift card (was not expecting that). People make mistakes but when they take accountability for it, it makes the customer feel much better. The food was good, the service was good and I'll go back for sure. read more

Great customer service and food quality amazing.Dining room always clean when I come to eat .

Omg they had me wait 20 minutes for fresh fries! This location really is slow I'm not sure why they work like under fumigated roaches I don't get it they look lost and manager is very rude and ghetto No kind of sympathy for people's wasted time ! Now burgers will not be fresh ! Never coming back here I suggest you don't either read more

Clean place. Good food. I got the impossible burger on sourdough and it was great. Exceptional customer service, a customer service representative named Saavi recommended I try the BOOM sauce with my tempura green beans and they were delicious. read more

Habit Burger & Grill - tables and booths - Salad Near Me - Sylmar, California

the manager was very empathetic to me placing the order at the wrong location, and the food was fresh and delicious. definitely worth the extra drive, we will be at this location again. read more

First time at this location and loved the service Sophia gave . She was very attentive, kind and professional Quick with taking my order the food was delicious and the over all ambiance was great . Thank you for good customer service today . Will be back :) read more

My recent experience at Habit Burger in Sylmar (Lakeview Terrace) was excellent! Ivan went above and beyond to help me place my order from an email offer I received and couldnt get my app to open! Thanks to Ivan I was able to order the Chicken Club and it was excellent! It was. well prepared and packaged nicely in a tray not wrapped up in paper. Also I want to mention they have plenty of parking and a drive-thru!! I was there mid afternoon and it was busy yet I received my order quickly and was on my way to a delicious late lunch! Thanks to Ivan and the cooks!! read more

Amazing service during drive thru visit. Very professional even though they were busy and about to close.

The service I received was unprofessional. Lady was rude and rolled her eyes when I asked a question. Completely unprofessional and I hope they can improve. This happened the times I went and today I was sick of it. read more

Do not come here this is probably the worst habit in the franchise. They have gotten my order wrong twice. And then they told me if you are not happy call corporate. Talk about great service this place is a joke.To make matters worst I had to deal with the same person Gabby. read more

Store manager sucks. My boyfriend went in there because his burger was missing from his bag and the manger had the nerve to tell my boyfriend "that's funny I bagged that bag" how rude. Basically telling him he lied. Why would he go back all the way to the store after paying delivery fees. And look at what kind of lettuce they serve ... PATHETIC .Habit DO BETTER with your hiring please. read more

Habit Burger & Grill - Salad Near Me - Sylmar, California

Change the atmosphere I felt very uncomfortable the lady was just staring at me for no reason the workers are weird

This is the second time I've had an incident at this location! Management is pathetic! I get here at 10:30 in the morning just after they open order a burger and fries combo ask for half fries half onion rings. The fries are cold and soggy. The onion rings are overcooked cold and burnt I take them back to the counter/manager hand them to her. She looks at me with attitude. Doesn't say a word turns around speak Spanish to the cook behind her assuming to tell him to make fresh ones doesn't say one word to me! that I'm sorry we'll get those right out to you. Nothing zero nothing but attitude and not one word of dialogue. This is the manager mind you! I'm embarrassed for this company if this is who they delegate and hire as managers again this is the second incident at the same location with two different managers! just Wow!!! read more

The best thing about this particular store is that they have a Drive-thru!! The staff is always so friendly and always professional! My order is always fresh, hot and delicious! read more

Place in order on Uber Eats. It did not allow me to take off some more than one item. I did not want pickles or tomato on my burger. Then call the location. They told me that they can't do anything about it because they don't have a direct number, so wasn't very special customer service. They only have a call center And their phone system was not very use your friendly and my food was just OK. read more

The food had really gone downhill over the past handful of years. I'm not sure what changed but something did and it's obvious.

Just order me some habit, in Lakeview Terrace very nice and polite customer service ( Dani ) and yes I will be back this burger was fresh and juicy read more

Well honestly this location is one of the best locations I have been to. The Santa Barbara char is well seasoned and prepared. The french fries taste great. They were not too salty, they were salted just right. The customer service here is extraordinary they actually pay attention to ur order and make sure it's made right. I would truly recommend this location to any one. read more

Habit Burger & Grill - Santa Barbara char American dbl with no mayonnaise And a side order of french fries - Salad Near Me - Sylmar, California

Don't even bother coming to this one. The service is the worst customer service I have ever experienced at a goddamn fast food restaurant. They have the window they don't know how to do their job. Complete imbeciles. read more

I've been to this location a few times I've never had a complaint until today. Placed an order online for $69.65. Upon picking it up, I was handed a melted shake. I asked if they could please redo it. The young lady there gave me an attitude. when she gave me my shake back. It was only a little over halfway full. I asked for ranch she tried charging me five dollars. As I watched her hand, someone else ranch for free. When I got home, I was about to give my family their food. I noticed that the fries were cold. I bit into one and it was frozen. I tried calling the location, but there was no one to speak to directly. I will never return to that location ever again! read more

I want to thank Maria and her staff for the best experience I have had in a long time anywhere I've ordered food! Maria and her staff made me want to come back and order again! Those smiles and amazing customer service deserves to be recognized and is why I chose to write a review . Thank you for the best experience and such a clean location too . I will be back soon read more

Service was bad, manager who helped us was not the kindest. Which I overlooked because we all have bad days. But then I see my KIDS cheeseburger has MOLD on it. I ordered 4 burgers on this visit. 2 of which were moldy! I'm so grossed out. Don't like leaving bad reviews but this was my kids food, come on. read more

Habit Burger & Grill - Moldy bread. - Salad Near Me - Sylmar, California

Impeccable service. Adriana is amazing. Had an issue with a mobile order and she remedied it promptly.

I said sweet potato fries! Not burnt potato fries!! Are you kidding me?! Came by after work around 4:45 today and the lady at the drive thru counter handed the bag. Obviously didn't find out until I got home but no wonder they covered the whole container with the napkin so I wouldn't see how burnt it was!! No wonder the low star review at this location!!! read more

Habit Burger & Grill - Sweet potato fries - Salad Near Me - Sylmar, California

Looking good I'm about to devour this salad after a great gym session gonna fill me up read more

Habit Burger & Grill - BBQ Chicken Salad - Salad Near Me - Sylmar, California

Reliably good food. However, I believe the entire chain needs to update their menu. It needs a few new items.

Nice Parmesan garlic fries. 4$ for soggy fries with no parm or garlic, pretty lame. Absolutely pass on those. I'm editing this review because they made the situation right. Very good customer service. read more

Habit Burger & Grill - Spec of parm - Salad Near Me - Sylmar, California

OG Charred Cheese Imposible with extra crispy fries and the lemon-flavored berrystraws. This place is nice for a Foothill establishment. #FranchiseFeels read more

Habit Burger & Grill - Spacious Cleanliness = - Salad Near Me - Sylmar, California

Great place to eat...very friendly staff...I will come back again for sure...Very clean restaurant. A+++

This place is great! I put in a huge order for a retirement party and they came thru with no issues. When I arrived to check on the order, they were ready to go and the manager Adriana even helped me carry the catering order to my vehicle. Great experience, great service. Thank you again! read more

The service is great. I have only tried the drive thru and the service has always been good. As for the food.. it tastes the same as any other Habit, but the portions are A LOT smaller compared to others! Their chicken club sandwich at the la canada location is a nice sized piece of chicken, but this location has a thin pounded down chicken breast with barely any avocado.. typically heavier on one side of the sandwich. . It also lacks in salt. (I'm not someone who eats salty) their fried side items are so much less compared to the la canada one. I got half zucchini and half fries and probably got 4 pieces of fries. And I had also asked for extra crispy on all the sides and none were extra crispy. If I had to choose, I'd go with the la canada location. Rather drive a little more. It's always consistent read more

Good quality overall. The fries were bomb and crispy. I can say this store cares about its deliverance. And it has delivered. Yea I had to wait but it was worth it! :) read more

Just a chicken patty and 2 buns. Where's the rest of my ingredients that gives it flavor? See photo. read more

Habit Burger & Grill - Salad Near Me - Sylmar, California

Less than one I WAS ROBBED BY THE DRIVETHRU CASHIER. THE BILL WAS $18.58 AND I gave her four twenties. Pretty simple math I would think. The mistake I made was asking why the one car in front of me took so long. I want to know if she's scamming people or just incompetent. By the time I got to the freeway I realized she stiffed me. I will NEVER go back to that one again. I tried to call them directly and was told I have to submit a complaint on the internet???!!! WTAF! I don't even want to eat the food I got anymore. I'm throwing it away and going to McDonald's. read more

Fast, Courteous service. Hope it continues that way! Excited that we wont have to drive all the way to Hubbard for a Habit lunch fix. read more