Finally got back to a Haidilao, but this time in the US! It has the same ambience and nice service staff. It's known to have the special culture that books have been written about. Try the spicy pot if you dare and it's addictive. Everything was perfect! read more

I've had hot pot a handful of times, mostly in Manhattan, so my sample size isn't representative of all the hotpot available in the world. Haodilao, despite the long wait, was the best hot pot I've ever had. The service was quick, polite, and friendly, and the overall food quality was quite good. I would suggest making a reservation a week in advance if possible. The green pepper tornado was tingly and strong, so much so that I didn't need additional sauce. The fish roe ball was the group favorite. I would come back again, although I will definitely opt in for making reservations next time! read more

Haidilao Hotpot Flushing - Assortment of veggies, beef and pork platters. Sauces: pork bone broth, green pepper tornado, tomato, and spicy pork bone broth. - Hot Pot Near Me - Flushing, New York

Came here with 2 friends around mid-March and the service and food is even better than the first time. Andrew was the main server and he had a trainee (Yi something, forgot her name). They were both attentive and came to check on us often. We had the 4 soup with spicy, tomato, bone broth and mushroom. Tomato is still my favorite. We had baby squid this time along with the usual and they are all delicious. Even with the 1.5 hour limit they did not rush us to get out when our time was up. We even got to stay for the 8pm mask dance. Double thumbs up and will be coming back again. read more

Taste is always good I ate before in China Brought my close friends to here to try on hot pot They liked the style and taste Since I didn't choose the spicy base for -20% degree for thar, my friends was tearing when they were trying; they did eat the spicy before, but they didn't except the spicy like that. Lol However, everyone enjoyed tonight read more

I had my first Haidilao experience 18 years ago, to me this remains best hotpot place in the world since then. Even with more and more hotpot brands popping up in China nowadays, I still think Haidilao is THE BEST among them all - the food, the service, the amenities, etc. I was so excited to learn that Haidilao is coming to NYC eventually. My BF made the reservation a month ago and we finally gets to try it today. It is really good, from every aspect. We ordered the soup base with four different flavors, tomato and spicy oil soup base are my all time favorite. The hotpot tastes pretty much like what I had back in China, maybe the tomato soup base is slightly more diluted than what I had in China, but I'm glad they did not "tailor the flavor" to accompany the US market, which is what happened to their first LA restaurant - yes I went to their first LA restaurant too when it opened and was very disappointed at what they did to make Haidilao "Americanized". Let's talk about dishes. I think the menu in NYC is smaller than the one in China, there are several signature dishes I always get before that are not offered here. Anyway, crispy pork, wagyu beef, and their house special tofu are my favorites. The crispy pork was not oily at all and boiled well in the soup. Wagyu beef - I know it's a pretty hefty price tag - but get it if you can!!! It's beautifully marbled, so soft and tender with just 20 seconds in a boiling soup base. The house special tofu was especially good with their special tofu sauce. The mushroom flavored tofu sauce was very earthy and flavorful, and compliments the simplicity of the tofu, even my bf who doesn't really care about tofu thinks it is very tasty. Everything else is fresh and well prepared. A lot of people get to know Haidilao because of their unbelievably attentive service, the NYC restaurant kept it very well. We were seated fairly fast when we get here, and our waitress Lily did a great job on getting everything we needed for us even though she was busy with several other tables. The restaurant was crazily full and busy for a Sunday dinner, the waiting area was packed from the time we walked in (6:30 pm) till we leave (8:00 pm). There are so many interesting things to try during the wait - the manicure, the massage chairs, free snacks and drinks... They are really trying to make the wait not so boring lol. I always think restroom is a good indicator to see if a restaurant is detail oriented and puts in real thoughts to make their customer experience better. Haidilao nailed it. Ladies, you will find whatever you can think of in Haidilao's restroom - even a Dyson hairdryer and Dior perfume!!! This is literally the nicest and the most thoughtful restroom I've ever seen in NYC. I walked out of this place with a happy belly. The ice cream offered at the end of meal was really good! And we took the food we didn't finish and the leftover tomato soup base home, which is pretty interesting because I don't know any other hotpot places that allow you to take home your soup base... Our meal ends up being around $150 for three people, which I think is pretty standard for a nice a la carte hotpot place. I would highly recommend this place for anyone who wants to get authentic hotpot experience. read more

Haidilao Hotpot Flushing - Hot pot!!! - Hot Pot Near Me - Flushing, New York

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There's nothing bad I can say about Haidilao. Everything is ordered on an ipad at your table and the food is very fresh. I recommend trying their rice cake (it's filled with cheese) and glass noodles! The tomato broth is my favorite! I always scoop some into a bowl to drink on the side. The sauce bar is filled with different options as well as complimentary fruit and cold side dishes. When you're seated, the servers always offer an apron, a bag for your mask, and a hair tie for anyone with long hair. I've only eaten here during Covid, and I never feel unsafe. The employees wear their masks and each table is seated in their own booth with high barriers. All the times that I have eaten here, the service has been impeccable. There can be a long wait but there are activities, free drinks, and comfy seats in the waiting area. read more

I have been wanting to try out Haidilao for a while. I finally decided to try it out on a Sunday at 12:00 PM. As expected, there is no wait time around this hour since it is still early. They were very strategic with the waiting area because it was spacious and had free refreshments and snacks. My party was seated immediately and we placed our orders on the iPad. The broth that I have been very interested in trying is their tomato broth. This really exceeded my expectations! It had a slight kick of slickness, which I did not expect. The other broths were alright. Of course, I had to get the hand pulled noodles because of the dance. Overall, I am very impressed with Haidilao! Instagram @emthaw read more

Haidilao Hotpot Flushing - Tomato, Mala, Mushroom, and Pork bone Instagram @emthaw - Hot Pot Near Me - Flushing, New York

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(1) The Wait. Yes indeed the wait is extremely long. Fellow yelpers are not kidding one bit. (2) Atmosphere. Its quite energetic, hectic and different but in a good way. (3) Prices. Pretty comparable to other casual hot pot restaurants in the area. (4) Service. For our group of 8 it was indeed excellent with friendly interactions from all staff. (5) Food. This is the only negative. The food is not bad but was nothing "outstanding". The broth especially is very crucial in hot pot IMO. I prefer a few other locations over Haidilao due to the broth. As far as the menu items it was not bad but not great enough where it will bring cravings to me anywhere in the near future. All in all... Its a must try at least "ONCE" dining experience. read more

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The wait for us today was about 20 minutes, it's less busy before 4. But the waiting area was very entertaining, there are board games, hand massage, free phone screens and ayce snacks and drinks. The place is huge and the bathrooms are totally decked out; from toothpaste and toothbrush to floss and combs and perfume. They also have some high tech toilet seating that I never quite figured out how to use. Extremely clean and nice atmosphere. When we sat we were greeted by our server Shan. He was very friendly and patiently explained how to order from the iPad. He recommended 2 spicy soups and 2 non-spicy soups and left to get us fruits and free appetizers. They will adjust the heat setting and cook things for us most of the time. There's also unlimited refill of plum juice that cost about 2 bucks. All in all, the experience was everything we expected. Haidilao definitely lives up to the hype. Shout out to Shan and his helper today! Will be back soon! Pictures to follow! (Probably!) read more

Shoutout to Johnny who was my waiter. Very attentive from the beginning. Helped gave my pregnant wife a pillow, and also checked up on us frequently with a warm smile. The service was made the night a little bit more special than normal. And food was good as usual of course. It's been like my 30th time back here. Cheers to the staff! read more

Came here with my boyfriend after managing to secure a reservation (btw you can reserve a table at certain times through Yelp, otherwise you have to wait in line outside). BUT even if you do end up waiting, there is a nice waiting area upstairs with free hand massages, juice, and snacks! We were escorted inside and our waitress proceeded to show us the menu on a tablet to conveniently customize what soup base and meats we wanted. I highly recommend the tomato soup base and pork broth, along with the wagyu beef (if you're down to spend some $$$). Getting a combo meal to share with another person, which includes veggies, is more than enough food to fill you up! On a side note: if you wanna feel like you made it in life, go to the bathroom... they have a lot of extra stuff in there like toothbrush/ paste, hair dryer, perfume, tide pens, etc... a fancy touch to the whole experience! Definitely worth a trip! read more

Haidilao Hotpot Flushing - Hot Pot Near Me - Flushing, New York

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A hotpot heaven with the great services. A simple hotpot place with many complimentary services which include snacks, drinks, board game, hand massage (sign up for reservation required) and install screen protector(sign up for reservation required). The wait time for hand message might take a while. Getting a reservation was impossible with most of them already been booking a week ago. Walk in might take more than 2 hours after receiving the ticket. At least during that time, you can sign up for the all complimentary services. My sister did the hand message and she really enjoyed it. She stated that Cai Cai and Even did a great job. After more than two hours, we finally got seated. Everything here are very modern, we ordered through the iPad or tablet and then they brought the food right out the kitchen to our table. We got the 4 sections pot and picked 4 soup base. The mushroom soup was really was disappointed, basically it is flavorless, like colored boil water. The rest were pretty. If you like lots of vegetables and meat, definitely get their combo. All of the combo were pretty good. The sauce station was pretty interesting. There were some appetizers on the top then many varieties of sauce on the bottom with dessert on each end. All of them are included with the food. If you like soy milk or plum juice, you should get it since it is refillable without any charge. The service might be lacking, I have to call over a staff couple of time to add more soup and refill my drink. Overall it was great and I can't wait to return next time as long as I don't have to wait this long. read more

Ok, this place likes up to the hype. I'm a fan now. You order everything through the ipad. Everything is a la carte. I like that it has a running total at the bottom so you know exactly how much the total would be. The menu is extensive especially the drink selection. For a party of 4 adults and 1 child we opt to get the 4 flavor soup base. That tomato broth is seriously so flavorful! They offer free kids meal which consists of chicken nuggets, watermelon, and a cute piggy custard bun. Get the wagyu beef combo! It's so worth it. SO fatty and melts in your mouth goodness. The dancing noodle guy kept my toddler entertained. The sauce bar was quite amazing, almost overwhelming. They even have suggested ways in making sauces. And talk about high tech they even have a robot roaming around serving your food! The bathroom is also nice, very well equipped with amenities. They even have a small sink with toys for the little ones. I would say this place is quite kid friendly. They also have a small play area for them, a pack and play. Love that they have those portable kid booster seats. Our server Alex with a ":)" was very attentive. Kept coming over to check up on us if we needed anything and cleared our plates. At the end he also gave my little a toy to play with. What makes this place stands out from the rest of the hotpot places is obviously that they offer lots of complimentary services: snacks, drinks, fruits, hand massages, foot massage chairs, games, phone charging station, shoe shining...etc while you wait so you would be that bored out of your mind. But because I made a reservation in advance, I waited about 5-10 mins for them to set the table up. I almost wished I had more time to enjoy those free services. The place is very clean and big. Also have 3 private dining rooms. This place would've gotten 5 stars from me if it wasnt so hard to score a reservation. Even though you could make it advance on Yelp, the times they offer is so odd like 11:30am, 1:30pm, 4:00pm. I dont want to eat hotpot that early! To be honest they need to work out a better system for it. And not to mention I cant even get the number of guests that I want. Haidilao I will be back but improve on your rsvp process! read more

This past Sunday was my first and my last visit to Haidilao. For two adults and a toddler, we spent $180 in total. I was completely let down by the whole experience given that there's more than a dozen positive ratings/reviews/blog posts for this hot pot place. The pork bone broth was bland and the tomato soup was too sour. The service was minimal or non-existent. It was cute that the machine came by to deliver food and also the extra attention to the toddler ( offering food and toys). The food was mediocre. The tiger shrimp was good though. We ordered a performance of hand pulled noodles only to find out it was cancelled after 10-15 minutes. It wasn't worth the money or time. At the very least I can say, I've tried it and I don't recommend it. I do have to mention that the bathroom is fancy, filled with amenities such as Dyson hair dryer, baby diapers, tampons, toothbrush, mouth wash and toothpick. However, I prefer good food over amenities I probably won't need or use. It's not a hotel stay. read more

Haidilao Hotpot Flushing - Pork Bone Soup and Tomato Soup Base - Hot Pot Near Me - Flushing, New York

Overpriced in my opinion and the quality is not great

Really worth the wait! The service alone earns them 5 stars! Upon visiting on a Monday night, it was still a full house!!! I visited around 6:30pm and was told it would be a 1 hour wait, but it was actually more like 10 mins!! Unfortunately my whole party didn't arrive, so eventually it did become a 1 hour wait lol. But no worries!!! To kill time they offer various amenities! You can get a massage via the massage chair, play various games including a Nintendo switch and board games, get a hand massage, or even eat some snacks! To sign up for a hand massage, you must do so via the iPad. You can also sign up for iPhone screen replacements. When we got seated, our waiter was super helpful as I visited with some friends and it was their first time! Our server Evan W. explained the whole process and walked us through the ordering. Right when we got seated, he already served us with a plate of fruit to start and offered us hair ties, lens cleansing wipes for our phone, and a zip lock bag to store our phones to avoid getting dirty. Throughout dinner, he would even offer suggestions on how to elevate the experience further! I Loved the attention and care he had to ensure our dining experience was amazing! Definitely will request him again on my next visit!! The ordering process after our waiter Evan explained it to us was pretty straight forward. You get to order everything on the iPad and it will update as you order more. What was really surprising was how fast the ordering is! While we were ordering, some of our items already came out even before we submitted the whole list! I was both shocked and impressed by this! Definitely get the hand pulled noodles! I've gone twice, and had the honor to have Lane make my noodles each time!! Although it seems tedious and tiring, he always does it with a smile on his face which is highly impressive. The noodle dance is by no means an easy feat, and I know this because I tried it and it was not as flawless as he made it looked hahaha. Like every other hot pot spot, they have a sauce bar! At the sauce bar they also have some side dishes and fruit available for you to enjoy with your hotpot meal. They also have 2 desserts available as well. If you've never been to hotpot or are indecisive with how to make your sauce, they even have several different sauces you can read the recipe and make! They also do not charge extra for such a premium sauce bar like most a la carte hotpot places. Even if you don't need to use the restroom, I suggest you visit at the very least! The toilets have heated seats! They also offer various amenities such as tooth brushes, eye drops, cologne or perfume, communal tide sticks, disposable razors for men, mouth wash, and facial cleansing wipes. I love how they even cater to children! In the waiting area, there is an area specifically for children! If children want to stay there, the parents can monitor them via web cams on the iPads at the table. The bathrooms even have a sink specifically designed for children! Overall I enjoy my visits here and will always be back! read more

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The most classy, high quality, and best service hot pot I have ever been to! The hot pot scene in Flushing is mundane. You have to wait a long wait time to get seated, You order meat/veggies, throw it in a pot of soup, you get your sauce, dip said food in sauce, eat, and done. Disclaimer: I am not the biggest fan of hot pot. My experience at this place has completely redefined my hot pot perspective. It not just eating quality fresh food, but it was a high quality and fresh experience. Let's get the simple things out of the way. The restaurant is extremely clean, the bathrooms are clean and spacious, the service is A++ friendly, and the food is AMAZING. I usually pass when I get invited to hot pot, but now, I will recommend and invite people to come here. It is not just a place to feed your hunger, but to feed your taste for a new great experience! Onto the food: they have Many different soup bases to choose from and for the first time I have seen, 4 soup base options(most places offer only 2). Hot pot is only as good as the soup base and the freshness of the ingredients. They have all your standard hot pot fare. Their soup base is delish and their meat cuts is diverse and offer very fresh and quality marbled cuts. Complimentary fruits like grapes, pineapples, kimchee, peanuts, tofu skins. $3 all you can drink plum juice! Complimentary ice cream! Service: A++! The best service in a Chinese restaurant in Flushing!!! The wait staff is extremely friendly. In China, this company is known to treat their workers well and compensated and it is clear they do that here to. If you order noodles they hand pull it for you at your table and immediately put it in your soup. The noodle is SO fresh! The coolest thing about this place is the following: They have found a great way to flip the LONG flushing wait time into an enjoyable experience. They have a huge lounge area where: -You can bring your kids to play in their kids play area - they have Nintendo wii for up to 2 people -complimentary snacks in the wait area! Like haw crackers and chips! -complimentary drinks like orange juice and tea! -board games like GO, chinese checkers, mini mah jung - the BEST OF ALL: complimentary manicures (tip not included) This place is LEGIT, i absolutely love it and I would highly recommend for a different and new quality experience! read more

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I've heard about Haidilao in Hong Kong and I know they are known for their service (not so much the food). There has also been so much hype around this place so I kept my expectations pretty low. But honestly, this place has really blew me away. The service was on point and they were constantly checking up on us (and it wasn't overly bearing too since they were discrete in taking away our finished dishes). I was impressed by the soup base...the tomato soup base was bomb, pork bone is always a classic and the spicy broth was delicious. The flavor of the soup actually soaked into the food. Highly recommend checking this place out and grabbing some of their free snacks and services while you wait. Shout out to Catherine for the amazing service and accommodating our reservation request! Note: they don't have their liquor license (yet?) read more

Haidilao Hotpot Flushing - Hot Pot Near Me - Flushing, New York

I think I was definitely expecting a lot more based off of the hype of the place. I'll start by saying that I came here with a group of 7 people and we made a reservation through Yelp. We essentially made the reservation a week in advance (they open at 12AM) for the following week each day and there are only a limited amount of spots for every day so you have to go quick. Even though we had the reservation, we still had to wait a bit (only around 15-20 minutes which is much better than the 2.5 I hear my friends go through). The service waiting area is SMALL. Big warning. There are many people there trying to get all the food, drinks, and services, so don't wait around too long or you'll have to weasel your way through people. Their mahjong tables are cute (tiny mahjong) but also limited. The food itself was pretty good. My group of 7 was very full after and only ended up paying around $35 a person with tip which I think is really good considering the amount they eat. Best broth I will recommend is the spicy pork! The perfect amount of flavor and spice. I will also say that you shouldn't go with a group bigger than 5. The 7 of us were literally fighting over the tiny hotpot in the center trying to get food and it just wasn't as efficient as it could have been. Things I loved: the condiment area showed you how to make different types of sauces for different meats! Perfect for people like me who have 0 clue how to mix sauces together. The fruits were really yummy (melon, grapes, plums). They also had red bean soup and ice cream for dessert. Service was also 10/10. Overall, if I had a reservation I would come again but probably not if I had to wait. Food: 4/5 Ambience: 5/5 Service: 5/5 read more

Haidilao Hotpot Flushing - Meat - Hot Pot Near Me - Flushing, New York

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Come on, you know this place is extremely overrated. We've waited for 1.5 hours on a Sunday noon. I wouldn't complain if there wasn't a line. You might expect that some entertainment or so-called hand massage whatsoever would be provided during the wait, but actually, for most people, you just sit there and play with your phone. The hype is real and not worth it. Just avoid this place when there's a line. read more

Haidilao Hotpot Flushing - Hot pot - Hot Pot Near Me - Flushing, New York

Oh man, this place sets the bar for hot pot or for any restaurant. The experience is top notch from the moment you put your name down to the second you walk out that door. The waiting room is magical, free hand massages, free cell phone screen protectors, free shoe shines, free usage of their massage chairs, free childrens play room with an attendant, all sorts of fruit juices, snacks, and even hot dessert. Free free free. WHAT? yep you read that right. free. Then you're eventually seated and you scroll through the menu on the tablet and realize the prices are very reasonable --- kids eat free (dinosaur nuggets, steamed bun, fruit), $16 for a meat and veggie combo, $4 for the dancing noodle -- hand pulled noodles from a dancing noodle chef at your table. WHAT? yep, food with a show. Honestly, I just went and ordered EVERYTHING on their signature menu, a meat and veggie combo plus a few additional items and I still couldn't hit $100. Yep. Oh wait -- you're going to need some sauces with those meats right? I walk over to their sauce bar and find a quasi fruit and appetizer bar. I had AYCE seaweed salad, pickled cucumbers, mala vermicelli, boiled peanuts, pineapple, honeydew, watermelon and red bean porridge. WHAT THE HELL, ALL FREE. Fine, I'm already super stuffed. Super happy, they know, I know, I'm going to give them a five star review. But they don't stop there... I take a bathroom break after asking for the bill and what do I find? A full bathroom amenity set up. And no its not sitting behind a pay attendant... it's just sitting behind the sink. Take what you want! Toothbrush, razors, toothpaste, mouth wash, mints, qtips, combs, all prepackaged in their travel sized glory. STOP GIVING ME FREE STUFF. I get back to my table and then my server is asking what flavor ice cream I would like -- I didn't order ice cream... no no no... EVERYONE GETS FREE ICE CREAM. This is the kind of stuff you get at buffets, not restaurants where you order a la carte, don't they know??? this stuff shouldn't come free! BUT IT IS FREE. I walk out and I'm greeted again by the same maître d' that greeted me when I first put my name down. She remembered my name, she asked how my meal was, she wished me well and a safe journey home. Wow - I don't even get this kind of service at the Ritz. Here's the kicker, my son lost his hot wheels car in the playroom. I sent a quick e-mail to the restaurant to see if anyone returned it to the lost and found. Instead, they offered to buy him a new one and ship it to my home. Unbelievable.. UN-FRICKIN-BELIEVABLE. Just take my money. You guys are the best. read more

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Haidilao is THE best hotpot spot that I have experienced. I've been there many times and it ALWAYS, yes ALWAYS, hits the spot for me. The service is incredible. The staff members are extremely attentive and kind. The food is fresh and presentable. The space is nice and clean. If you want to take a bathroom break from all the food, they have toothbrushes/paste, mouthwash, a whole dyson hair blowdryer, and even some Dior perfume for you to stay smelling like the queen you are! The entire experience is 10/10 and I would recommend anyone to eat here. Counting down the days to my next Haidilao feast read more

Haidilao Hotpot Flushing - Tomato Soup Base Spicy Pork Bone Soup Base - Hot Pot Near Me - Flushing, New York

This place provides a hot pot experience like no other and the highlight is the service. Definitely recommend getting a reservation to avoid long wait times (although the wait is an experience in itself, with options for mario party, hand massages, and refreshments in the waiting area upstairs). We had 4 broths (spicy, mushroom, pork bone, and tomato), all of which were flavorful enough that I didn't really have to use my own sauce made from the side bar. Our server Evan helped us navigate through the many options on the menu and made recommendations (like the shrimp paste) that were delicious. He was also super attentive, making sure our drinks and soups were constantly refilled and we were satisfied, and created a joyful atmosphere with his upbeat energy. The noodle performance was also a nice bit of entertainment while we chowed down. The menu had great variety and my family was extremely full by the end of the meal (but not too full to enjoy ice cream, which Evan kindly served to our table). The provided aprons kept our clothes splatter-free and we freshened up in the bathrooms, which were stocked with toiletries. An added bonus was the kid-friendly sinks that were cutely decorated. Would definitely recommend to friends and family, as HaiDiLao has upgraded the standard for eating out at a hot pot restaurant. read more

Haidilao Hotpot Flushing - Hot Pot Near Me - Flushing, New York

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If you want hot pot, this is the place to go to. Not only was the food and ambience amazing, but the service was impeccable. Amy and Ada were my servers, and they were super attentive and respectful. I will definitely be coming back soon! read more

First time here, we have such a great time at Haidilao. My friend made the reservation mentioning we were coming in for a birthday celebration. It was a nice surprise, they sing the happy birthday song and prepared a birthday gift for us. The food is delicious and fresh, all orders are done on the IPad with accurate pictures and pricing of each food. The bathroom is very fancy with Dyson hair dryer, there are single use toothbrushes, eye drops, make up remover, perfume, and combs... This place offers the best service I've ever experienced! Will definitely come back and recommend to all my friend. read more

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I've been to Haidilao locations in China and was excited to hear one opened in flushing! and it did not disappoint! Actually surpassed my expectations! Reservations- I booked then on yelp first thing at opening time of haidilao on a Monday (pro tip don't hesitate on booking the reservation because likelihood in that minute you took to think someone else on yelp snagged it) So haidilao is very much known for the activities you can partake in while waiting for your table but since I had a reservations I won't be able to speak to that besides it looking pretty fun and awesome. Also the area looked pretty well organized the the amount of space they have. The service um forget 5 stars let's give them 5000 and this is why- 1) when I booked my reservation I put a simple comment of "birthday" as it was my dining companion's birthday Low and behold we arrive at the table and there are decorations to celebrate her birthday! Also they do sing happy birthday to birthday folks there 2) the staff is amazingly friendly and attentive - refilling your drinks and checking in on you every step of the way 3) they make efforts to really make sure your experience is top notch and your answers or requests satisfied with urgency The food- man oh man... the food is fresh and plated ever so nicely-- do yourselves a favor folks and get the wagyu thank me later. As for price, pretty comparable w other nicer hot pot joints but def much more worth it here !! Haidilao see you soon! Well in 2 days to be exact x) read more

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Heard from my international family members that this is all the rave in China. Once he knew that Haidilao existed, he took everybody here. I was quite impressed. Hotpot and asian cuisine is evolving. Dare I say that it is becoming more high end/posh. Let's start off with the food. You can order everything off the tablet. The menu is in chinese or english. You can switch between the two. Quite helpful and fitting for the Flushing community/multi generational families. The food prices were reasonable. It was order a la carte. The menu items emphasized quality over quantity here. Two options for type of lamb...umm yes! There is also some free food item as well. At the sauce station, they have cold food that you can serve yourself (pineapple, melons, sesame balls, edamame, peanuts). The sesame balls were really good. Haidialo hotpot has 4 different broth. Just a FYI- the spicy broth is really quite spicy. For the spice lovers, this is amazing. There is an entertainer/magician here. Think America Got Talent/quick outfit change...but only this time with masks. My grandmother got a kick out of it. Not sure what it is more amusing...watching the entertainer or watching elder get a good laugh out of it. Oh yeah- the bathrooms are clean and more on the higher end. Which is a shocker in Flushing cause you know- we aren't use to these things. Haidilao is a welcomed addition to flushing. The family enjoys it and that's good enough for me. read more

OH MY GOD IT IS SO WORTH THE HYPE. Also note: I came here on a weekday and not a weekend. Also I am never going to come here on a weekend because coming here on a weekday was such a precious experience that I never want to ruin it. When you walk in, the first host gives you a ticket and tells you how long the wait time is and whether you can go to the waiting area or not. Once you're allowed upstairs, you'll immediately notice people sitting in the massage chairs (they're always taken, good luck) and a children's play area. Walk further in and you'll see tables and a hand treatment area. As everyone here has mentioned, the waiting area is extremely tiny -- on a weekday, though, it's just enough room. You can drink tea, eat grapes, have some dessert -- it's so random, but it's free, so. When your number is called, the second host takes you to your table. You have the option of one, two, or four broths. I went with four: 1. Pork Bone Broth 2. Spicy Pork Bone Broth 3. Tomato Broth 4. Pepper Tornado Broth Mo, the manager, swung by my table (honestly, probably because of my confusion of the choice of water for broth) -- he explained to me that you could also order water as a broth to dilute a spicy broth. You get charged for each broth, so it's not like pay one price for four broths. Once you put in the order for the soup, no joke, it comes out in 2 minutes. While we waited for our broths to boil, we ordered the rest of the dishes: - Fried buns with condensed milk - YUM - Combo: premium fatty beef + vegetable - assorted seafood combo - assorted mushroom combo - assorted tofu combo - crown daisy (tong ho) - fresh pineapple juice = ~$150 We were a table of 3 and were FULL. The portions are so great!! Everything came out so fast and our waitress, Angela, was amazing. She made sure that everything was out and consistently came by to take away empty dishes. Some things I cannot and will not get over: - the robot server!! Some waiters placed dishes on the robot, punched in the table number, and voila! The robot knew where to bring the dishes to -- I was blown away every time. At one point, it was blocked, and it announced: "You're blocking me! Please move." GAH A.I. IS HERE. - the bathroom!! What the what. There is a Dyson hair dryer and DIOR perfume and brand new toothbrushes, combs, eye drops ... this bathroom is extra and I appreciate it. Also, the toilets each have a bidet. A BIDET! MY TOILET SEAT WAS SO WARM. - the hand treatment! If no one is waiting, 110% take advantage of this service. It's just so nice for your hands to be smooth! A free hand scrub! Also, for ice cream: you have to tell your server that you want ice cream, what flavor (basic 3: vanilla, chocolate, mix), and how many. They'll have to get it for you on a cone, no less! -- it's not self-serve. Probably less wasteful -- but it's still delicious! This is why I'm not coming back on a weekend -- definitely cannot get a better experience than this. read more

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Amazing service with great food. Staff were very friendly. Wait time may be long, depending on time of the day. read more

Haidilao Hotpot Flushing - Hot Pot Near Me - Flushing, New York

The waiting area/lobby is not for people who highly dislike crowds, or is claustrophobic. Way too crowded and tables/chairs everywhere, nowhere to stand that isn't awkward and potentially blocking the elevator or the door or people in general. Complimentary refreshments and snacks were decent. The only game I could play on the Xbox was Grand Theft Auto- I've played this at home, but it's not exactly a game I would play in public with children around... yknow cuz of the wholesomeness of this game. There was about 50+ people ahead of me for hand care, so I didn't get to do that. They also offer free phone glass protector screens, cleaning wipes, and there's an assortment of products in the bathrooms to freshen up, or if you dirty your clothing, there's Tide-to-go pen available. Hot Pot: The big shrimp prawns is definitely worth it. Delicious. Wagyu beef cubes taste alright/good, but not worth the price imo. All of the other foods are standard hot pot offerings- veggies, beef, pork, seafood, etc. The noodles come with a little performance, a guy throwing the noodles around. There's also a Chinese mask changing dance performance, which is pretty cool. The place gets loud though and be prepared for the cameras. I liked my brown sugar bubble tea, it was the perfect amount of sweetness for me. Watermelon juice was tasty as well. The drinks were on the house from the manager, Catherine. She was very attentive and helpful. My cousin had her birthday here and a few workers come out with a big lit up sign and sing Happy Birthday to you. You also receive a small gift. Overall I really enjoyed my first time eating here. The price was fair as well. read more

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Great service is a must! Their servers are always thoughtful and caring, asking for every details. Generally, the quality of meet and seafood is above average. The wait time in the afternoon is less than 10mins. Great place for family gatherings. Their bathroom is so cool , even have jp Malone perfume. read more

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This is perhaps the best hotpot restaurant in New York. Came here few times since its opening, the experience has been consistently great. Reservation is recommended especially during weekends. Reasons why I believe this might be the best hotpot restaurant in New York: 1) Outstanding service - Every waiter/waitress I've encountered was always friendly and helpful. They offer free birthday celebrations if you let them know before hand, including birthday décor, free cake or fruit platter, birthday song etc. It's family friendly if you have young kids with you - there is a small play space by the waiting area and free kids meals (including a cream piggy-shaped bun, chicken nuggets with ketchup and fruits). 2) Great food - Besides fresh and quality ingredients, their broth selection is outstanding. Unlike some hotpot places with stupid spicy broth that is not edible (and I consider my spicy toleration average), Haidilao offers different levels of spiciness that I could enjoy. The green pepper broth is average spicy and so flavorful that you don't need additional sauce, and their red oil based broths are clean tasting and flavorful, at the same time not stupid spicy. Good selection of non-spicy broths as well such as mushroom, tomato, pork bone broths. You could get 1, 2 or 4 different broths; I recommend 1 or 2 broths instead of 4 since the spaces within 4 boxes are a bit cramped for cooking. 3) Nice environment - the restaurant is new and clean with comfortable booth seating. Roomy waiting area with complementary drinks and snacks, in addition to free cellphone screen protector replacement service. When I visit, whether it's for lunch or dinner, there's Sichuan face changing show that is entertaining every time (especially for kids). In conclusion, Haidilao prices are comparable to other high end hotpot places in Flushing but service, food and environment are on another level. Very highly recommended! read more

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Best hot pot I have been too. Being able to do 4 different broths is a real treat.

The staff are so welcoming and I loved how comfortable everything was. Their food options are pretty abundant and everything comes out relatively quick! Amy was super nice and was always making sure that everything was okay with us. Could not have had a better time read more

Location: Easy to find Parking: Big parking lot next to restaurant Quality of Food: Fresh! Service: AMAZINGGG Price: Very good. The bill compared to other hotpot restaurants was less expensive and for the excellent service provided...totally worth it. We had a table for 6 and ordered the 4 soup base pot which we chose the (tomato base, pork bone, mushroom & beef spicy mala). Our favorite was the tomato soup base. We ordered a bunch of food (over ordering at our finest as usual) but we finished it all. Our favorite was the wagyu beef cube, live shrimp, squid and the dancing hand pulled noodles. Loved the noodles so much we ordered it again at the end of our meal. I also had the pleasure of meeting the manager there, her name is Catherine and she was a total sweetheart and extremely attentive. All the workers there were wonderful. I can't explain how much I enjoyed my first experience here at Haidilao Hotpot. I will go back to this restaurant over and over again. I can't wait until my next visit! Check it out everyone, you won't be disappointed. PS: while you wait for seating, they offer massage chairs, manicure, small table games and offer drinks/snacks. How lovely! read more

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Worth the wait! We lined up for #s around 11:10 for opening at 11:30. Then it was about a 20min wait to get to our table because they need to gradually seat the tables so the kitchen doesn't get overloaded. But there were plenty of free snacks and games to keep us entertained. It's hard to get one of the 2 massage chairs or the nail service with the crowd. The standout was really the service. We ordered the $2/person bottomless plum juice (or soy milk is another option), and she kept our glasses full. Everything we got was super fresh: beef tongue had the best chewy texture; shrimp and fish paste were very tender, waitress will cook it for you; definitely try the tripe, which is traditionally sichuan style. Mild soup base wasn't as flavorful as the ones in China, but the well stocked sauce bar made up for the flavors. Finally be sure to order the hand pulled noodles so that you can get the noodle dance performance. Worth the $4! There is also a mask changing opera performance, which just brings you back to sichuan. Key is to order the less filling ingredients as their portions are generous and not get stuffed on the free apps and snacks! Leave room for some jelly and red bean soup as well as free soft serve! Our meal came out to $42/person, which is really reasonable compared to the other newer hot pot places. read more

Wow, this was my first time visiting and it is one of the best places to go. worth the long wait. The food quality was amazing and the choices were so diverse it was worth the a la carte price. What made the trip experience worth the trip was our server Andrew. Someone give him a raise. He was fast with our order and went above and beyond and even helped with our friend's birthday surprise. Would come again read more

Haidilao Hotpot Flushing - Hot Pot Near Me - Flushing, New York

Best hot pot experience to date! Special thanks to our AWESOME server Alex :) for making our dinner memorable, comfortable, enjoyable, and exceeding all expectations! Honorable mention goes to Evan for being super attentive and helpful! Let's start with the waiting area: Free snacks, drinks, games, hand massage, shoe polishing, and mahjong while you wait! I didn't get to try them but next time I will. Moving on to dining experience: Everything was fresh, clean, and tasted great. Staples like fatty beef, tofu blocks, crispy tofu rolls, and meat balls were delicious. Servers even came by with free cake, pretzels, and chocolates! On to the birthday moment: Grandma was surprised with a sparkler, a gigantic neon lit sign, and employees singing "Happy Birthday." She was also gifted 2 pairs of HaiDiLao chopsticks! Finally the end of the meal: Free ice cream! We were bursting with food but who can say no to ice cream, waffle cone, and sprinkles? All in all, a truly satisfying night. I doubt we'll go anywhere else for hotpot. And to think this is just the soft opening. I can't wait for the Grand Opening! read more

Haidilao Hotpot Flushing - Birthday celebrations come with a sparkler, a candle (to blow your wish out), and even a gift! - Hot Pot Near Me - Flushing, New York

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The service here is impeccable! Someone greets you downstairs. They rush to help open the door! Then they show up whenever you need anything. We came for lunch and got a seat (party of 2) in 15 mins even tho they told us it would be a 1 hour wait. Kind of wish the wait was longer so that we could use the free services. When we left (3:30) there was already a long line of people waiting for tickets for the dinner seating. They have a lot of free services. The waiting area has a bunch of snacks and drinks for free. There is a small play area for kids. There are table games. They provide free screen protector, hand massage and there are also two massage chairs. There are a few different soups to choose from. You can get 1, 2 or 4 different soup bases. I loved the seafood and bone soup, my friend loved the mushroom soup. The tomato soup was good but not what we like for hotpot. There are combos if you do not want to think too much about what to order, otherwise you can get al la cart. The meat was very fresh and came out promptly. If you want some table entertainment, you can get the dancing noodles and someone will come and pull the noodle in front of you. *** also there is mouth wash in the bathroom! Eat alllll the garlic you wish*** Will def be back! read more

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Must go for the experience and just a good time and friends. Catherine hooked us up as always ! They now use a normal reservation system! Make a reservation and go early to enjoy some of their free amenities. The price is on par with other hot pot places. Order as you go. The drinks are really good to try, with a big selection for everyone. We got a private room since we had a baby with one of the couples. We got a 4 pot broth. Mala, Tomato hot, Peppercorn and Beef Bone Broth. They have some shows while you dine out in the hallways. I enjoyed this experience and this is the 2nd time going. Can't wait till we go again! IG LcrazyaznL Jliueats read more

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