Brayan C. was a fantastic sales advisor to work with . No pressure - clear and direct in pricing…read more(also got a price that other dealers just could not match) . Super easy to work with . I would highly recommend reaching out to him if you are looking to explore or buy a car. The rest of the staff was courteous and easy to work with - For me the no pressure , easy negotiation (direct and clear) was the highlight ! (Not once did they mention you have to do it now or today )

They put the wrong oil in my Veloster N. Not only that, but then they decided to take my car on a…read morejoy ride without my permission. Do not take your car here. They have zero respect.

Well, it's update time, I had to take my car in for a battery job on my Ford C-max because my 1 out…read moreof 3 batteries was dead in the trunk. Ugh. However that wasn't the only problem, apparently my parts service advisor, Owen came in clutch and let me know that my transmission was done! He told me that it would have cost me around $8,000! To fix the damn thing! This car would have been a paperweight and I would have sold it for scrap! Long story short, he let me know that it was still covered under warranty for another month and they basically did the swap for free! Thank you warranty!They had an amazing turn around time within basically two weeks to get the job done and they did it in that time. I was thoroughly impressed! So far we will see what happens but it feels like I have a new car again! Awesome job Ford, Owen and too the mechanics! Ya'll seem to really know what you're doing there. Thank you for taking care of my car, because God knows I need this vehicle to keep going as long as possible!

Five months have passed since I visited this dealership and five months I have wrestled with the…read morecredit reporting agency that they used. Five months I have been leaving voice messages and emails for both the credit company and the Ford Store. Five frustrating months. The credit reporting agency they use had me complete multiple forms trying to get this off of my credit report. It's pretty nasty business that you would promise someone that you're not going to run their credit and that they only thing that they're going to do is confirm your identity. The Ford Store lied to me. I would love to update my review and say that they did anything to try to remedy the situation, but they didn't. I called them a week ago and was promised a call back. I called them a month ago and was promised a call back. I called them today and was promised a call back. They even recognize who I am when I call. If I could give you zero stars, I would. This is not cool. After months and months of the runaround with the credit reporting agency, I finally got an email response today. They said that the Ford store had me sign a form, and therefore the pulling of my credit was perfectly acceptable. Well, I can promise you when they had me sign that form. They promised me that they would not pull my credit. Super unhappy with you. Do not recommend. 0/0

I had an amazing experience buying my rare Mopar Durango from Amanda! She was incredibly friendly,…read moreknowledgeable, and made the entire process easy and stress-free. She never made me feel pressured and took the time to answer all of my questions. It's not every day you find such a rare vehicle, and Amanda made the experience even more special. If you're looking for someone who genuinely cares about her customers, I highly recommend asking for Amanda. Thanks again for helping me get my dream Durango!

I finally was able to get my dream car. Thanks to el Carlos Delgado. He was very efficient and…read moreprofessional. I am very happy with his services. Thank you once again. Every time I buy a car at San Leandro dodge I look out for him, and never disappoint, best salesperson at this dealership.

Wow first test drive and 5 hrs later driving out with an CX50 !…read more Scarlett Green was our salesperson she was adorable so kind and connected from the beginning and did everything she could to get the car we wanted. She was engaged and attentive throughout the whole process. I have to honestly say she is a breath of fresh air from the " typical " salespeople. She didn't pressure and always paused to give space to think and make informed decisions. She was transparent and knowledgeable about the car too. She stayed from 4.30 right through 9.30pm to ensure she could hand us the keys. Truly exceptional service I can honestly say if it hadn't been for Scarlett I don't think I would have brought the car so quickly. I had several other scheduled appointments before and after this visit but the buck stopped with Scarlett ! Thank you so much

Would give zero stars if we could. What a rip off! Don't go here and don't believe the prices they…read moreare quoting before you go! We were given an OTD price over text and we asked several times if that was the final price as we didn't want to waste time negotiating after we came in and were assured of it. The salesperson said he would sell it to us at the OTD price if we came in the next 3 days, so we made an appointment for the next day. As soon as we got there, the person we were working with over the phone handed us to another sales guy and walked away saying he was busy. The second sales person gave us the test drive and brought us back and started saying that he couldn't match our price! When we showed him the confirmation messages as proof he said he didn't know who sent it and that then that person was not in the office. When we asked to see a manager he said manager was not around and we would need to wait. And that if we wanted the car it was the price he quoted and he would not honor the price we had been originally given. We wasted 1 hour driving there only becoz they promised us the out the door price !it's a rip off! Don't go here . They just want to get you in the door and then fleece you! Very poor service Ended up going to a Mazda dealership in the next city and got the same car for a better deal than they offered. Lost themselves a sale from the bait and switch tactic.

This enterprise office has always satisfied me when I need a . Rental , Ive been coming here for…read moreyears I never had any real serious issues. I always received affordable rates and Discounts , and very professional...

On 8/30/2025 I purchased a 2022 Mercedes Benz GLB from Enterprise Car Sales in San Leandro, CA…read moreputting $5,000 down. Within the week I had to take the car in to the shop for rattling when the AC was on. Turns out something was installed backwards. Within the second week the Apple Car Play started failing. I took it to the dealership, one of the gentleman came out and did a quick troubleshooting (deleted devices and added back). Fast forward to March 2026, Car play has FAILED. I take the vehicle for an oil change and find that the engine is failing, including an engine oil leak, coolant system failing. While trying to establish the validity of the warranty and find a good shop for the repairs the car has shut off in traffic twice, continues to run hot and the breaks are going out already. I have spent $600 on a rental car. I have reached out to San Leandro several times and spoke with Boris. The last of which he offered a discount on the rental which still totaled $600 for how long I will need the rental. I asked explicitly to speak with a Regional Manager about surrendering the vehicle and submitted an online complaint more than three weeks ago and no one is responding. I have also filed a complaint with BBB. And by the list of other complaints I'm not the first person sold a vehicle that they claim has been through a rigorous "certification" and inspection and the ENGINE is failing months later.

It was a great experienced being with One Toyota of Oakland. The agent was so helpful and…read moreknowledgeable when it comes with the car that I was looking for. In my cased with no appointment, even no reservations and knowing that I was just a walk-in. I was very lucky that I left the One Toyota with the car I love Of course with the help of Michael Domingo, if not with this young man I would be waiting a little longer.

My advisors Chase was great, very attentive, and very professional was great improvement from the…read morelast visit I really recommended, they need more advisors like him

I was shopping for a 2022 Silverado during the chip and inventory issues. I found other dealers…read moreselling them 5-10 thousand over MSRP calling it market adjustment. I came across FH Dailey and was pleased to hear they weren't doing that. I dealt with Denny Samuel. He was very responsive and helpful. I traded in my 2010 Truck for a fair trade in towards my new 2022 Truck. Denny was straight up with me and earned my business.

I wish I could give 0 stars. I purchased an SUV from this dealership a few months ago and was told…read moreby the salesperson, Kevin, that there was a second key and that it would be mailed to me. Unfortunately, I did not get that promise in writing, and now the dealership is denying responsibility. I never received the second key. I was later told it was somehow "lost," but no one can explain what happened. I've been trying for months to get a replacement key made and have been given the runaround. The salesperson takes a long time to respond, and I still haven't been able to get a clear answer or an appointment to resolve the issue. Management needs to ensure their sales staff communicate accurately and follow through on their promises. Experiences like this damage the dealership's reputation and leave customers feeling ignored and unsupported.

Very responsive and easy to deal with. We were looking for a car for our teenage daughter and they…read morecalled right away after I sent an online request. Kathy confirmed details of the car and availability. She's professional, courteous and did not pressure us at all. We ended buying a different car from a different dealership because of my daughter's preference in vehicle, but they were ready to go just in case that deal fell through.

Had a perfect - bait and switch experience. Found a car at a price that I wanted. I was seedy to…read morebuy at the listed price. Test drive was great and then when they got the paper work they added 2500 add-In for Lo jack and other stuff. And the sales manager says it is not negotiable. So we just walked out. Wasted an evening not sure what kind of business / customer experience these type of car dealers want to build. Heads up to the next person who is going there seeing a good price on their website. Make sure you call and get a OTD before going.