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    Hello Kitty Cafe

    3.8 (261 reviews)
    Open 10:00 am - 9:00 pm

    Hello Kitty Cafe Photos

    Business Info

    HELLO KITTY CAFE ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Touristy
    Trendy

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    Recommended Reviews - Hello Kitty Cafe

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    Reviews With Photos

    Confirmed my reservation but definitely didn't authorize a cancelation!
    Nami T.

    They canceled my reservation one hour before. Their explanation: "someone who looked Vietnamese" came in and canceled "his" reservation but they canceled mine. They didn't ask him for the name, phone number, reservation number? So they canceled my reservation. I spent 45 min in traffic and showed up to be told there was no record of my reservation. No offer of compensation for my time, gas money. My 5 year old niece was looking forward to this all day. Was told they can still seat me but there was no food ready so it would take some time? If someone canceled my reservation by mistake, wouldn't they still have HIS reservation on file and prepared the food? If they ran out of food or just messed up (likely), just own it and say you'll do better next time. Did they cancel me because they just wanna go home before shift change? That truth would at least be respectable. Instead I get a bunch of handwaving and a "we'll still seat you so what's the big deal?"? So you can keep me waiting longer? I also felt dismissed already, so I'm not gonna risk being served by them. Bright side: at least I find out what the service/business like before dropping hundreds of dollars. Won't be returning, and neither should you.

    Nini A.

    Hello Kitty fans absolutely NEED to visit this place at least once!! This totally felt like a little girls' dream come to life. I was visiting the mall in San Jose for the first time with a friend, a few months ago, and the second I spotted the Hello Kitty Café, I got so excited and immediately wanted to go in. I've known of the Hello Kitty food truck that goes around and visits various towns here and there but those lines are atrocious. This café makes it more convenient and easier to stop by. Everything was beyond adorable, from the decor to the pastries themselves. It is a bit on the pricier side, but that's understandable considering it's a themed bakery/café, a novelty experience, and located inside the mall. Personally, I thought the experience and presentation made it worth it, and I'd gladly come back if I lived nearby. I also noticed they offer Bow Room reservations for what looked like a cute tea party experience, and now I'm dying to try that someday! The pastry I ordered was delicious, though I'll admit the flavor itself wasn't anything super unique compared to other bakeries or cafés. I think if someone isn't really into Hello Kitty or Sanrio, they may just see it as a typical café. But for fans, the whole experience and atmosphere make it feel extra special. Customer service was good too. Everyone was pleasant enough and I had no complaints. It was such a fun and cute experience!

    Robert K.

    Cute is the word that describes this place! If you like Hello Kitty, you'll love this place. It's a Hello Kitty fans paradise! They are conveniently located inside the Valley Fair mall with plenty of parking in the garage. First hour is free!

    Afternoon Tea in the Bow Room
    cristina p.

    Ugh, I've been wanting to book the afternoon tea in the bow room for the longest!!! I'm so glad they opened a Hello Kitty Cafe in the Bay! We made a reservation for a party of two on a Sunday at 3:15pm to celebrate my birthday! It's $70 per person and we paid a deposit when booking. There is a pre-set tea menu with savory and sweet snacks and your selection of one beverage; tea, lemonade, iced tea. Mimosa and champagne is also available for an extra charge. They do ask if you have any food allergies or restrictions. Ugh, everything was soooo cute!!! The servers were also very sweet and friendly. The beverage selection was a bit overwhelming for me and I didn't know what to choose! One of the servers recommended us the mango iced tea, which was actually really good! However, I wish I would've gotten a hot tea, so I could use the cute tea pot, cups, and the hello kitty shaped sugar cube lol. I didn't think the snacks would be enough to fill us up, but we ended up having to pack leftovers! We really enjoyed the savory items; my favorite was the cucumber sandwiches and the egg salad cone! Out of the sweet items, I enjoyed the strawberry tart and strawberries and chocolate whipped cream parfait; which weren't so sweet! I'd definitely like to come back and order a hot tea next time so I could use the tea set hehe. This really fulfilled my inner child!

    Afternoon tea
    Ying Xin F.

    It was so fun being just a girl having afternoon tea in Hello Kitty's room! The Hello Kitty Cafe's bow room in Westfield Valleyfair has a full afternoon tea experience for $70 per person and even though pricey, it is a dream if you love anything cute. You get a prix fixe set with a total of 10 sweet and savory bites plus your choice of premium teas. Think hello kitty cakes, stuffed croissants, scones, chocolate mousse and more. Even the sugar and butter comes in a hello kitty shape! It's such a fun idea for a girls day, birthday or a cute catch up. They also have an Evening Delights menu starting at $30 if you just want a dessert and drink pairing. Service was great!

    Paola M.

    Every single Hello Kitty lover needs to visit this cafe! I know I had a blast and loved all the different items on the menu that they had to offer. Whenever the Hello Kitty trucks come to a more local area, I have been unable to go. I love all of the decoration that is everywhere in the cafe. I also enjoyed that they offered many different treats and drink options. It was really hard for me not to buy everything! This is also located inside of the mall, so it is nice to be able to walk around. This is slightly far away from where I reside but I would love to come back and see what new and different treats they have to offer! I would also love to visit the Bow Room! Last time, we were unable to but it would be a really nice experience!

    Treats
    Shiela T.

    5 Stars! 5 Stars! 5 Stars! This may just be my childish enthusiasm and how I felt like an 11 year old girl again coming here and seeing everything presented in the most charming possible way. The plate settings, the napkins, the teapot, cups and the tiered hors d'oeuvre display - EVERYTHING WAS IN THEME - emblazoned with the Hello Kitty logo or shaped like the character. It brought out this excitement in me that I wasn't expecting and I'm still reeling from it hours later. This might be stretching it but I had more fun at this tea time than I did in London when my husband and I went for High Tea at the Marriott overlooking Big Ben! And it was far less pretentious! Eventhough I think this may have been just a bit more expensive - but "wow" what a great time! To top it off I had the company of my two daughters - it was a total 'girls only' kind of affair and I'll never forget it. The chicken salad sandwich was one of my favorites amongst the offerings. The macaron with the raspberries was another delicious treat. I honestly wish they sold the display stand and all of the plates - I would have been all over that! This is something you should do with your girls atleast once - it was a joy!

    Abigail Joy Y.

    I'm an avid fan of Hello Kitty through and through, so when I heard they were opening a cafe, I just had to go visit it, even if it's far! This cafe is located at the Valley Fair mall. When we got there, there was a long line like I expected it to be, but it went by quickly. They have a variety of baked goods and iced/hot drinks, and blended drinks. I ordered the Strawberry Cloud Matcha and macaron set. For merch, I got the HK blanket, and it's my favorite! You can also opt for an afternoon tea and evening delights in the bow room; however, you need to make reservations. I'd definitely want to try that experience in the future.

    My bag of purchases
    Diane W.

    I stopped here today since it wasn't busy. It's my first time trying out the Hello Kitty Cafe. It's decorated so cute. I have loved Hello Kitty since I was a little girl. It's definitely nostalgic for me. I checked out the menu. They had a lot of options of drinks, sweets, and Hello Kitty themed items. They are celebrating their 10 year anniversary of the first Hello Kitty cafe. They had a special offer happening. If you spend $25 or more, you get a free Hello Kitty Lunar New Year bag. If you spend another $10 you also get a Hello Kitty bookmark. I was being helped by an employee, named John. He was very kind and took good care of me. I decided to get the mango iced tea. I asked if they could make it less sweet, and they had no problem accommodating me. I also ordered a strawberry cake and apple pie to go, as well as a 10 year anniversary Hello Kitty keychain. I did receive the free year of the horse lunar new year Hello Kitty tote bag and bookmark. We will be trying out the desserts tonight. Overall, I had a great experience today and appreciated the excellent and friendly customer service I received from John. I look forward to returning.

    Phoebe T.

    Overpriced & overhyped. You're paying basically for aesthetics & not the actual taste itself. Everything is OVERLY sweet. The iced vanilla latte tasted water down. The icing was super sweet, the cake itself was moist & the only thing decent. Macarons, too sweet - even the lemon flavor. For 3 desserts, 1 coffee it was around $45. I'll pass, I'd rather get real dessert at Whole Foods for cheaper & better tasting.

    Menu
    Jennifer D.

    Came on a Saturday night. There was no line so was able to get attended pretty quickly. I remember the previous hello kitty cafe in the Santana row spot. So I was excited to compare. I got their chocolate cake, which was nice and fresh. My partner got their apple pie, they did liked the flavor but did not like that it was served cold. We waited to get home to warm it up in the oven. The strawberry lemonade is pretty sweet. But would be nice on a hot sunny day.

    Peek inside the "bow" room
    Jade T.

    One of the newest shops tapping into a beloved Japanese premium culture brand is now up and running at a popular shopping mall. Hello Kitty and Friends have been a collector thing since the 1970s. Even in the 21st century, the bow-wearing cat-headed girl -- she is actually not a cat, per canon -- remains a robust joyful immediately identifiable international brand. Btw. Do not come at me with "huh why come how she ain't a cat she has a kitty head ohh she stands upright....." I do not know; that's how they created the lore, so just please, for My Melody's sake, contact Sanrio. Arigato.. alrighty. The Café is a concept that lets guests of all ages immerse into the princess pink world of HK and her pals. Perfect for booking a special event for children of all ages. Reservations are needed for a tea service in the tea / dining room. Was here to get holiday presents. Did not really sample or eat anything although they kept busy vending beverages and snacks and treats. The young cashier was very helpful as she brought out each item I wanted to consider buying as gifts. Answering all my questions about the various memorabilia, the store itself, etc. In the end, I got some things that ought to delight the recipients. Store itself is cosy, with a small counter, display case and payment register. The actual Café section is cordoned off, and it looks like a large dining room, much larger than the front of the shop. "Have a Sweet Day" is the motto here. OK that's about it. Enjoy. Have a sweet day and sweet holidays.

    Susan L.

    My Bestie and I enjoyed an afternoon tea at the Hello Kitty Cafe in Santa Clara. The café is located at the Valley Fair Mall. It is near Bloomingdale's, on the second floor. Parking is plentiful. I highly recommend reservations since there's only limited tables in The Bow Room. We had excellent service from Tin. He was super helpful in taking pictures of us. The finger sandwiches and mini sweets were delicious. They make the food at the store. Our favorites were the chicken croissant sandwich, the egg salad tart and scones with soft butter and jam. We sipped on hibiscus and pomegranate hot teas, both were delicious. My favorite was the hibiscus tea. This is a must "DO" if you are a Hello Kitty fan or lover. The price is $70 per person. When you get the bill, they automatically charge 18% gratuity and tax.

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    Page 1 of 7

    Ask the Community - Hello Kitty Cafe

    How to make reservation?

    There's a website https://www.exploretock.com/hello-kitty-santa-clara

    Does the cafe have high chairs for babies ? Do they allow strollers inside the cafe for tea service?

    When I was there in July there was no seating in the cafe. It's a small kiddy corner area of the mall.

    Do they have a phone number?

    They don't take phone calls. Reservations can only be made through https://www.exploretock.com/hello-kitty-santa-clara

    Does the hello Kitty Cafe sell the tea set?

    I don't think so

    Do they take reservations? And maybe plan for a birthday party here?

    They only do reservations for the afternoon tea service or evening delights service in the bow room. This is the booking website.… Read more

    How much is the afternoon tea tower?

    $70 per person I believe

    Where is the best place to park? At which end of the mall is it in?

    It's right in the middle of the mall. I parked right outside of Marugame and it was a short walk.

    Does the sit down afternoon tea have egg free options for those with egg allergies? How do we request it if they offer it?

    Are the lines really long right now? When is it the busiest? Do we have to make a reservation to come? How long does it take to get inside?

    Rezzies are only for the tea service and evening dessert service. The cafe is first come, first… Read more

    How do you make a reservation?

    https://www.exploretock.com/hello-kitty-santa-clara

    Do they task cash?

    No, cashless

    What are the hours of operation?

    Monday - Sunday (10 AM - 9PM)

    What are their hours for today?

    10AM-9PM Monday-Sunday

    View All 15 Questions

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    KitTea - Noodle (around with unlimited teas)

    KitTea

    4.6(1.1k reviews)
    39.4 miMission
    $$
    Locally owned & operated
    10 years in business

    Came here for the Neko Oji-san collaboration, as that's how I learned about the cafe (I love the…read morecomedy short form manga online, check it out!). Parking nearby is horrendous, super busy even on the weekdays before the rush hour so I can't imagine weekends when people are out or other high traffic times. Get ready to make some rounds and pay for parking and be careful since there's very specific signage and times. The cafe itself is cute and cozy. Front area is a gift shop with lots of cat themed gifts and goodies like keychains, stickers, and such, and also some items from local and small artists too, which is neat. The cafe also has community events like movie showings ("The Cat Returns" was one of them which is a great choice) and cat yoga. If you're local, you can also get a time stamp if you are a frequent visitor. Definitely follow their socials for more information. There's reservations online and you can also do walk ins if it's not super busy. You can book for a 55 minute visit or a 30 minute visit. PRO-TIP: There's a discount for students, so if you want to be surrounded by some feline friends while you study or relax, great place to do so. You can hang your coat on the rack and there's a mini shelf area for your shoes. So you gotta walk in with socks! With each visit you can either get a hot cup of tea or a cold can or box drink from their fridge (sparking water, juices, etc.). Very refreshing and you can enjoy it in the cat area too. Sanitize your hands before and after visiting. There's lots of cats hiding around, sleeping, walking around, and some are super friendly and will go into your lap. There's toys you can play with the cats with and there's a wall of adoptable cats. Lots of seats or you can opt to sit on the floor with the cats too. There's relaxing lo-fi music throughout too. Pretty cool that they rescued 2 cats from Qatar and neat that we got to see them. As with all cats, some can be a bit spicy but it's usually just a warning teeth rub. I own cats so there's nothing new. I'm horribly allergic to the cat that specifically lives in my house, but I didn't get an allergy here, meaning that the cats are clean and well taken for. My favorite was a large sleepy orange boy, Ron (permanent non-adoptable resident) that was hanging out next to me the entire time.

    The cats here are so cute!! Theres so many of them and they do not feel stressed at all. We stopped…read moreby a Friday afternoon and opted for the 30min session which I don't remember seeing available as an available option if reserving online. We didn't have any trouble walking in though and we were the only ones inside for most of the time. You get to choose a beverage of your choice from the fridge. They're mostly sparkling waters. We took off our socks and found a table to sit at. Some of the cats came up to greet us when we were sitting. There are also toys available for you to use to play with them. Many of the cats were napping or lounging around but don't mind if you come up to sit next to them and give them pets. There were all types of cats and some of them are actually available for adoption if you happen to fall in love with one!

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    KitTea - I trained them to do my nails on Saturdays. - Ron

    I trained them to do my nails on Saturdays. - Ron

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    Kenny's Cafe

    Kenny's Cafe

    4.5(833 reviews)
    2.7 miNorth San Jose
    $$

    Kenny seems like a hardworking and lovable guy in the community. The portions were double of what I…read morecould normally eat so the meal definitely had some leftovers. The cheesesteak had lots of cheese and steak and the roll was very buttery. The fries were cooked perfect and came out hot. From what I can tell, it's just Kenny working here so the service can be a bit slow but he is very apologetic about taking a while for orders. But with that being said, I suggest you plan ahead or make sure you're not in a rush. I love that the place is decorated with all of his customers. I love looking at the photos while you wait for your food.

    We were heading to the San Jose airport to catch our flight but we got there a bit early, so we…read morewanted to find a quick spot to grab a breakfast burrito. Little did we know we would stumble upon this gem of a place!! The breakfast burrito we got was large, flavorful, and filling, but the real star of the show was Kenny himself. He talked to each and every person coming in the door and even posts every single person on his Insta!! The walls of this place are literally covered in Kenny's history and memories of past customers, family members, and loved ones. It's rare to come across such a personal establishment like this these days. So happy for Kenny and hope his business keeps on thriving. Will definitely be back when I'm back in town!

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    Kenny's Cafe - Interior

    Interior

    Kenny's Cafe - Bacon breakfast burrito

    Bacon breakfast burrito

    Kenny's Cafe - Kenny's Cafe is open this morning on Christmas Day!

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    Kenny's Cafe is open this morning on Christmas Day!

    Stonemill Matcha - 2024 Christmas Strawberry Matcha Cream Pie (sliced) (12/2024)

    Stonemill Matcha

    4.2(1.7k reviews)
    40.0 miMission
    $$

    Came here to try the Japanese breakfast! They only offer it on weekdays for dine in only and they…read morehave a limited quantity, so be sure to come early. Our group came around 1pm and was able to grab the last 3 sets. Our party of 6 was able to share the 3 sets and feel relatively full. There was a range of dishes, of the selection the tempura and the silky eat was quite delicious. We found the Napa to be a bit floral for our taste but a perfect palette cleanser. The staff were the sweetest and combined tables together to let our party sit together. They even put a candle in the matcha tart for my birthday!

    Went to Stonemill for the first time and it was definitely a cute vibe! Open kitchen so you can…read morelook around and cute cafe vibes but it is a bit small! You order before you get seated when you first walk in. Def gets busy after 12! We got the hojicha latte and strawberry latte. The hojicha was very nice and nutty. It came a little too unsweetened for my liking but they have sweetened out to adjust for your liking! I would def come back to get this! 8/10! The strawberry latte on the other hand was very overpoweringly flavored of the strawberry jam :(. I felt it tasted a bit artificial and didn't really let the matcha taste come through, I would stick to-the hojicha. 4.5/10 For food we got the fish sandwich and the pork katsu sandwich. The fish sandwich was decent, the cheese was cold but the fish was nice and flaky. I wish the fish skin was a bit more crunchy but I did like the slaw and sauce on it. 6.5/10 The pork one was soooo good and juicy. The crust was super crunchy and surrounded by the soft bread was such a nice texture. There was a sweet sauce which balanced the sandwhich nicely. Would get again! 8/10 We also saw the Japanese breakfast bento which looked realllly good and the salmon with matcha broth that others ordered and would def come back to try those! TLDR; would get the pork katsu sandwhich and hojicha. Would come back to try the bento and the salmon in matcha broth!!

    Photos
    Stonemill Matcha - Interior

    Interior

    Stonemill Matcha - TO Hojicha Pumpkin Pie

    TO Hojicha Pumpkin Pie

    Stonemill Matcha - Strawberry Yuzu-ade, tamago sando (w/ pork katsu on the side (that i sliced and put in myself)) (02/2026)

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    Strawberry Yuzu-ade, tamago sando (w/ pork katsu on the side (that i sliced and put in myself)) (02/2026)

    Voyager Craft Coffee - Front entrance

    Voyager Craft Coffee

    4.5(420 reviews)
    1.5 miNorth San Jose
    $$

    I reviewed the spot before, but I have to update it for one of their seasonal pastries…read more There's plenty of seating indoors and out, the service is always efficient and often friendly, and the coffee selections I've had are always on point. I'd give their drip, Ube latte, all pour overs a 5/5. It was a late afternoon so I went for a latte decided to treat myself to a pastry since I had inadvertently skipped lunch. I enjoy their gluten-free pistachio cake, but buy chocolate cookie looked enticing. Dubai chocolates are really saturating the market these days and if I'm being honest, some of the versions just aren't any good. However, knowing that the baked goods here are a great quality and based upon the look of itself I decided to give it a try. Wow! This was a perfect balance of chocolate and pistachio, made with real ingredients. The cookie had both taste a slight crunch and a moistness in the interior. For those who like to dip their cookies, dipping this into the Ube latte was definitely next level.

    I tried the Lexington Latte and the PB & Jam overnight oats. The coffee didn't really have any…read moreflavor other than a regular latte, but the coffee flavor was still pretty good. I much preferred the overnight oats which actually tastes like PB&J when I mixed it up. Cute cafe and the people working here were super nice. It was crowded and it took a bit to find a table, as this seems like a popular place to just get a drink and sit with your laptop for while. Fun place to try but I am not sure if I would necessarily seek it out. They have some interesting sounding drinks but if they are anything like the Lexington, the fun flavors might not really pull through. Pastries look yummy though and overnight oats were good.

    Photos
    Voyager Craft Coffee - Lexington Signature Drink

    Lexington Signature Drink

    Voyager Craft Coffee - Nice Latte art work

    Nice Latte art work

    Voyager Craft Coffee - Interior pic taken from my post outside offering. Covid shot

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    Interior pic taken from my post outside offering. Covid shot

    Hello Kitty Cafe - themedcafes - Updated May 2026

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