We had the most amazing high tea at the hello Kitty Café at Westfield mall. Check out my video of it on my channel at dog minded. The service was impeccable and the ambience was so charming. Everything was thematic and pink and so fun. I know kids like it, but this is part of my childhood also even though my childhood was over 40 years ago lol I took lots of pictures so check them out because it's hard to describe how cute everything was but I think that the great thing about it is that everything tasted so good also, I loved the pretzel croissant with chicken salad and the egg salad and a little cone it was so cute. I highly recommend it. Check out my video of the experience. https://youtu.be/MyH_HTU7CfM?si=lnVixsuu-vzPONSp read more

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Omg, a Hello Kitty cafe!!!! I am so happy it is in Valley Fair. It is usually crowded, but thankfully I was able to visit. Plus, it was Halloween season. I was able to get the Kuromi drink. Kuromi is my favorite character. I was so happy it came with a cute Kuromi sticker. Now, about the drink. Well, it is good. I could taste the taro, and it wasn't overpowering. But I heard that it is a bit too sweet. So, it's definitely a hit or miss. But I definitely recommend trying it during this spooky season. And I am most definitely coming back. I want to try their high tea room. read more

Hello Kitty Cafe - Themed Cafes Near Me - Santa Clara, California

Background I grew up with Hello Kitty (my favorite character!) and loved visiting the Sanrio store back in the day, so I was really excited to finally check out the Hello Kitty Café. Service Unfortunately, the service was disappointing. Most of the staff looked unhappy or unapproachable, with the exception of one girl who was actually friendly and welcoming. Unfortunately, she wasn't the one who took my order. The person who did seemed irritated and honestly made me wonder why he was working there. The line situation was also confusing, there was no clear system until the nice girl came out and directed everyone to line up by the ropes. Food & Drinks We decided to try the cinnamon sugar donuts. At first, the cashier snapped at us that the donut machine was broken, but another worker quickly stepped in to say it was actually working again. At least they make the donuts fresh, which was nice to see, and they tasted good. We also ordered two lemonades: the strawberry mint (very pretty presentation) and the lavender. Both, however, were extremely sweet, so much so that we couldn't drink them. Since there's no seating, we had taken them elsewhere, but I ended up walking back just to ask for an extra cup so I could dilute mine with water. Overall While the donuts were enjoyable, the overall experience didn't live up to the excitement I had. The service was lackluster and the drinks were a letdown. Cute concept, but unfortunately, the Hello Kitty Café didn't capture the charm or magic I was hoping for. 2 lemonades + donuts was $25. read more

Hello Kitty Cafe - Themed Cafes Near Me - Santa Clara, California

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Hello Kitty fans, you all need to come experience the official Hello Kitty Cafe for yourself and immerse yourself in this intensely pink Sanrio world! You and your little ones will surely have a splendid time dining in a glorious themed room on scrumptious little savory and sweets all within theme and sipping from a variety of teas served in cute tea cups and saucers or lemonade from their exclusive tiki cups. Located within the Valley Fair mall in Santa Clara on the second floor, the Hello Kitty Cafe benefits from an abundance of foot traffic from shoppers for their desserts and drinks but in order to secure a spot for their fixed menu brunch tea time, you'll need to make a reservation beforehand (like months ahead). They also have an evening dessert menu but it's much easier to get a spot during that time. Also due to its shared amenities with the mall, parking is relatively easy to get and the first two hours are free. Once you've arrived during your reservation time, they'll check you in and walk you into the dining room. This time around, it was simply decorated with pink walls and Hello Kitty everywhere including the giant statue perfectly erected for photos. Each table is furnished with a collection of plates and saucers but what drew my attention was the pink Hello Kitty shaped sugar cube meant to be used with your tea - but beware, it's sweet and dissolves quickly so don't use the full head for the entire cup. As part of the fixed menu, you get a choice of drink among teas (caffeinated and decaffeinated), lemonades (regular, strawberry or lavender), ice teas (mango, peach or strawberry) and mimosas/champagne. If you do end up getting the lemonade, you'll get to use the special tiki cup that is also available for purchase exclusively from this dining room (it was quoted at a whopping $45 a cup). Everything else on the menu is set which includes a collection of savory and sweet bites. This was all stacked on a Hello Kitty shaped rack and was either enough to serve two or three patrons. There were certainly highlights and some that were not my cup of tea. Strawberry Cocoa Cream - this cup of rich cocoa cream had a bed of fresh strawberry quarters. This decadent opener was beautifully decorated with a cocoa powdered Hello Kitty face and delicious! Chicken salad croissant - this hearty sandwich has great flavor and decent texture. It's a bit light on the chicken but it's enough to fill you up. Cucumber open "face" sandwich - in the shape of Hello Kitty, this light bite has thinly sliced cucumbers layered on top of a thin slice of white bread and cream cheese. Egg salad cone - fun crunchy twist on a classic and the handheld snack was beautifully crafted Apple crumble - solid rendition of an apple pie or strudel; the flavors were solid and familiar. Scone with strawberry jam - scone was a bit dry but with the jam, it tasted decent. Nothing too special but tea time wouldn't be the same without scones Strawberry tart - cute morsels packed with a whole lot of flavor. The layered tart has mousse and jam with a soft pastry shell. Layered cake - beautifully decorated but a bit too sweet for me Macaron - vibrantly colored and layered with fresh raspberries; this bite was fruity and sweet and provided a nice highlight to the end of the meal For my drink, I ended up getting the Earl grey and it was pleasant. I believe all their teas are simply from accessible teabags so they're not too exclusive. I did end up using the sugar cube but after my first pot and getting a refill, I didn't have any more Hello Kitty sugar cubes to pair with the rest of the tea. After our meal, we took some time to take photos with the room, Hello Kitty statue, and our party. The staff were helpful in capturing moments on our cameras, providing exceptional service during the meal, sharing additional information about their evening service and supplying take out boxes for our leftovers. Overall, if you're a Sanrio fan, you will have a tremendous time here dining in the themed venue and chomping on cutely crafted bites. For the younger crowd, the meal has a lot of food and they may not be able to finish it all but the small bites are great for tasting and anything unfinished can be packed home to enjoy later. The drinks are decent and the food is good, however on the sweeter side. The high price point is definitely reflective of the decor and effort put into crafting the food into fun bite sized snacks. For the foodies, it's nothing amazing but again, for the experience, it was fun to do. Who knows? You may end up becoming a fan of the long standing franchise! read more

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Made a reservation here about a month in advance. The hype has died down a bit so it wasn't overly crowded which I loved. It's located inside the valley fair mall next to Eataly. We were escorted to the back of the cafe that had a few small tables. The ambiance was so cute and nicely decorated. Hello kitty stuff was everywhere! So pink and so bright. We went for afternoon tea and our server, Jasmine, took care of everything. She walked us through everything on the menu and answered all of our questions. Each person gets their own choice of tea. The birthday tea is popular and it had a nice fruity flavor. Most of the treats you get are desserts. You get a few savory items as well. If you can't finish it, you can take it to go. It was a great place to have a girls date or to take anyone that loves Hello Kitty. read more

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Super cute decor and themed cafe - went for the Hello Kitty High Tea in The Bow Room. Everything was just so impeccably themed. The food was actually pretty good, if not a little on the sweet side. My favorite was the chicken salad croissant. The family loved the chocolate mousse. FYI, you don't get to pick your food. You only get to pick the tea (lemonade or strawberry lemonade for the little ones). The tea is "Art of Tea" brand, so pretty decent - not cheap tea. Our server was so sweet and kind, and it really made a difference. Downside: high tea is $70 per person (no kid discount). At the end, you get a little plastic bow keychain. I feel like for the amount, we should get more swag! Lol! All in all, if you are or were a Hello Kitty fan, I'd say do it once. During our sitting, I didn't see any kids - just a bunch of millennials and xennials like me! read more

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Think pink! This is so cutesy. You gotta experience it at least once. I made an Evening Delights reservation about one month in advance. It's $30pp for a dessert & beverage in the evening until 10:30pm. Friends and I had the following: *Tiramisu *Matcha Tiramisu *Strawberry Tiramisu *Pink Hot Chocolate made with Valhrona chocolate +$5 *Espresso We also ordered Peach Iced Tea and a box of assorted macarons. Cutlery is gold and napkins are pink just like the room. Service was great! Fun, accommodating staff. They checked on us pretty often and sifted matcha + chocolate powders on our desserts & drinks right next to our table. They have high tea during the day on weekends for $75pp. They have branded merch, sugar cookies, decorated single serving desserts, lemonade, soft serve ice cream, and more. Perfect for the Hello Kitty lover in your life. read more

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The first Hello Kitty cafe in the Bay Area. It's located inside Valley Fair on the 2nd floor between Bloomingdale's and Starbucks. It's a small cafe in the front where you place orders. If you want to dine, you'll need to make reservations. Their seating is in the back closed off from the outside. You can see the restaurant from the side outside. The cafe serves dessert and drinks and not really hot food. The line has gone down significantly that I was able to walk up and make an order. I decided on the 2 layer mini cake to go. I requested for the bag and was surprised it looked like a gift bag. Worth spending for the bag. The cake looks cute and it tastes okay. I'll try their other desserts when I'm at Valley Fair shopping. read more

Hello Kitty Cafe - Strawberry cake - Themed Cafes Near Me - Santa Clara, California

The Hello Kitty Cafe Bow Room gets pretty mixed reviews, but we actually had a great time. The servers were attentive, and it never felt overly crowded. Everything was super cute, like the utensils, the plates shaped like Hello Kitty's head, and the whole pink setup definitely made it feel like an experience. The food was better than expected and the portions were petite, but generous enough that we even took leftovers home. The drinks were just average, but honestly you're mostly there for the vibe, and on that front it totally delivered. read more

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So excited a full Hello Kitty Cafe opened in the Bay Area! It's in a really convenient location in the Valley Fair mall. I really wanted to try their afternoon tea service, so I made the reservation a month in advance. The reservation fee is non-refundable and I don't think you can change the date/time either, so wish they were more flexible with that. The service is really great! Everyone is very nice and helpful. All the treats look really pretty and Hello Kitty themed, but the taste could be better. You start off with a cup of strawberries with chocolate cream. Wish they added some sort of tart of crumble to it. The savory sandwiches were solid and unique! A lot of the pastries are a little dry unfortunately. The tea selection had decent variety. I chose one of the green teas and it pairs really well with the food. Would recommend trying once! They also have pastries you can buy at the storefront without a reservation. read more

Hello Kitty Cafe - Chocolate pudding and strawberries - Themed Cafes Near Me - Santa Clara, California

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Came here for their Evening Delights which consists of one drink and one dessert. It was the ultimate treat. Service was friendly and they helped us take photos inside with the big Hello Kitty. The strawberry tiramisu was pretty good. I really enjoyed the French hot chocolate. Since it was for my birthday, they also gave us a complimentary pink soft serve which was a nice touch. Would love to come back to try their afternoon tea in the future. read more

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The whole reason my family and I visited Westfield Valley Fair Mall yesterday was to check out the Hello Kitty Cafe. There was a line when we arrived which didn't move all that quickly unfortunately, but we did entertained ourselves while we waited. We ordered the Cocoa Cloud Cold Brew and S'mores Chocolate Milk. I was not a fan at all of the Cocoa Cloud Cold Brew, it was bitter and just lacked so much flavor, but we did enjoy the S'mores Chocolate Milk. They offer little cakes, cookies, soft serve and freshly made mini donuts as well as other items. We were able to watch them make the donuts while standing in line which was pretty cool. Staff were friendly and I am really appreciative to the Manager for remaking my niece's chocolate milk after she dropped it right outside the store at no charge! Great customer service! I would not come back to stand in line for what they offer at the counter, but I would come back to check out what they offer in their Bow Room - I tried to make reservations ahead of time, but unfortunately they were all booked up. The Hello Kitty Cafe is definitely worth it for the aesthetics and photo ops! If you have not been, I would check it out at least once especially if you have kids who are Hello Kitty fans! read more

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Been here for 2 girl dates and while the food wasn't "knock your socks off", they were still tasty and oh so cute! Good variety of teas and you do leave full. A bit on the pricier side but it's so IG-able. Staff is super nice and friendly. read more

Hello Kitty Cafe - Themed Cafes Near Me - Santa Clara, California

My wife has been to the Las Vegas pop-up version and they had more variety there than this actual permanent spot. Donuts and other items were not available. Service was semi-quick, lots of employees helping out but not enough space for them, bumping into each other. The concept is what it is...to attract customers to buy HK branded items but that's all, nothing really special. Maybe more of a special treat for little kids who are Sanrio fans. read more

Hello Kitty Cafe - Cake, macaroons, and a drink - Themed Cafes Near Me - Santa Clara, California

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I really wanted to enjoy this experience completely. I've been to the location in Irvine as well as the san jose location when it was open. Our reservation was for 11:45 this past Saturday. We stood in line, were greeted, and seated promptly. When we were let in, the servers were still setting up the tables, and instead of being seated at our table, we were told to sit at either of the tables by the windows. So we picked a table, sat down and the first thing I noticed was one of the small plates were dirty. I later realized that the plate was just badly stained. I continued to notice stains and severe scratches on the plates. My goddaughter, who I was with, also had to wipe her utensils due to the water spots on them. We had a female server; unfortunately, I forgot her name. She took our orders promptly, and within minutes, our first dish was out, which was the strawberries and cocoa cream. This was actually pretty good and not at all sweet. Strawberries were fresh as well. For our drinks, my goddaughter ordered a mango iced tea, and I ordered the hibiscus cooler green tea. According to my goddaughter, she could not taste any mango in her tea. My hibiscus tea was actually pretty good. I did attempt to order a mimosa but was told they are not offering that yet which I don't know why it would be on the menu if it's not available or alteast have it crossed out temporarily. Our Hello Kitty tower was set on our table, which was extremely cute and adorable. Bottom row: Out of all the mini bites on the tower, the chicken croissant was the best, and the cucumber sandwich was refreshing. Middle row: egg salad, apple tart, scone. The egg salad was good, as well as the apple tart. The scone was inedible. We could not eat it. It was extremely dry and hard. I overheard another table complaining about it, and the reason the male server gave was that it was normal because it was supposed to be mixed with the tea. My question with this answer is, what happens if someone didn't get the hot tea? This was honestly unacceptable, and I could not eat that scone. The desserts, which were at the top of the tray, was the Hello Kitty mini cake, raspberry macaron, and strawberry shortcake. Out of this three, the macaron was the best. The shortcake was sweet, and I have no comment on that mini cake. Besides some of the food being inedible, their utensils and dishes that they used looked really old and overused. The teapot given to me for my hot tea was severely chipped and heavily stained (photo attached). Allowing this teapot to come out of that kitchen is extremely unacceptable and very disappointing. This afternoon tea was not worth $70 per person and I'm sorry to say this but I don't think they were deserving of the automatic 18% service charge they put on your check if they couldn't even check and make sure a teapot was good to be used. I've been to the bow room in Irvine, which has been open way longer, and I've never seen them use any dishes that are chipped or stained. Also, other tables also had chipped teapots. Honestly, it seemed like they took some of the used dishes and utensils from a different location and used that instead, cause how are all the items already severely damaged when they haven't even been open for that long? They need to do better. And don't even get me started on the donut machine and ice cream machine being broken. How can the two best things you offer be both broken? I do want to try their evening menu. read more

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We had a lovely afternoon tea service at Hello Kitty Cafe! The first thing you notice is how pink and adorable the decor is! There is a big Hello Kitty head silhouette on the wall and a cute Hello Kitty statue to take photos with. They provide a menu for your drink selection, and the food is a set menu. In addition to hot tea they also offer flavored lemonades and iced teas, and mimosas! I love tea, so I got the white tip jasmine green tea, which paired nicely with all the food. For food, they start with a delicious cup of strawberries & cocoa cream. Then they bring out the 3-tiered tower of savory & sweet items. The standout savory item was the chicken salad croissant. I wish the egg salad was in a sandwich instead of a very tiny cone. For the sweet items, I liked the scone and the apple pie tart. I did not care for the items on the top tier- the mini cake, macaron, and strawberry shortcake were unimpressive. Service was good. Definitely make a reservation. We made one for a Wednesday at 11:45am, and all of the tables were in use. read more

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Came here on a weekday & there was NO line. When it initially opened, I saw the line wrapped around. Oh hell no, I ain't waiting in line. I'm not THAT big of a fan of Hello Kitty. It's all about Pochacco. But I digress. It's a super cute cafe. Yes, I get it. Go here for the aesthetics. But I think once is enough, maybe 2x to show someone who loves Hello Kitty. The staff were really attentive & helpful. The doughnut machine was out of service. Bummer. I got the Strawberry Mint Lemonade. Goddamn, for $7, it was just average. I'd rather get a huge strawberry lemonade at Auntie Anne's or Wetzel's Pretzels tbh. It's definitely overpriced for what you get. Then again, it is Hello Kitty. Sanrio stuff ain't cheap. But! It did bring a smile to my face & that's priceless :') read more

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I loved this place! We made reservations and loved a minute of our time there. The waiter was a sweetheart! Very friendly and attentive. He genuinely talked to us about our day. Not someone who asks and doesn't care. Just made the whole experience great! I would encourage you to try it out! Loved it! read more

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I've been meaning to try this cafe shove it opened in Valleyfair mall and I'm glad I did! I got the mini apple pie and the pumpkin pie tart, and both were delicious! Each pastry's design was adorable, and they were packaged in cute little Hello Kitty window boxes! I also got their Strawberry Dream smoothie! While delicious, everything here was VERY sweet and this got to be too much for me very quickly. There was no line when I went, and service was fast! I would definitely pop in for a treat again; I'm glad it's finally here! read more

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I've been a huge hello kitty/sanrio fan since I was a kid so my inner child was living the dream during the Evening Delights service. I definitely recommend coming here to experience all of the cuteness at least once. Food: You can order from the evening delights menu as well as from the menu at the front. We got the hot chocolate drink, strawberry hot chocolate drink, keroppi limeade, matcha tiramisu, strawberry tiramisu, and a free keroppi sugar cookie and sticker. Everything was yummy, however, a bit too sweet. I did end up getting a tummy ache from all the sweets lol! Service: All of the employees were very sweet and helpful. Nice to be around fellow hello kitty fanatics haha! We arrived a bit early for our 7pm reservation so they told us to wait at the side of the store and someone would come out to get us. There was a group before us as we saw people walking out of the room after 7pm so we actually didn't get inside until everyone left. Ambiance: We went around 7pm and it wasn't too busy. The eating area and bathroom were clean. You can also get up and take photos near the hello kitty statue. They were also selling a tea room exclusive tiki cup/vase that you can't purchase once you leave the room. Overall, it was a fun experience. read more

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I wasn't sure what to expect after reading the mixed reviews of the Tea service at the new Hello Kitty Cafe at Valley Fair but wanted to try anyway, I was not disappointed! We had a 3:30 reservation and was seated pretty close to our reservation time, we did show up early to check in though. While we waited we checked out the cafe walk up menu and they had a lot of cute pastries& drinks, several of them being seasonal pumpkin options. The storefront was absolutely beautiful! The bow room was a white door with a bow on it, it made me think speakeasy. Walking into the bow room was a treat, it's this small pick room with table and this big windows letting in lots of light. I loved that there was a big hello kitty statue in the back portraying her with a pink chef coat. We were greeted warmly after we sat down and explained the way the menu works. The food menu is pre-fix with many drink options, both hot and cold. We were also told that the cold drinks were free refills and the teas came with free hot water refills. We both ordered hot tea, I ordered the Pomegranate Green tea and my sister ordered the apple black tea. We were each given a hello kitty shaped sugar cube. I fell in love with the place setting, though sadly they do not sell their items. Our plates were hello kitty shaped, the mugs and tea pots were decorated with hello kitty designs and our napkins were such a pretty pink color. The gold plates silverware just brought the whole thing together. We were started with a chocolate mousse over strawberries with hello kitty designs on top and then was brought over the most adorable tea cart shaped like hello kitty as well. All the food was amazing, not just pretty. My favorite savory item was the chicken salad on a croissant and my favorite sweet item was the strawberry shortcake with was light and flaky. Yes, it was a little expensive but so worth it to do at least once. I definitely recommend! read more

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3.5 STARS *Channel Your Inner Kid* A time when you didn't have any expectations and boogers were tasty. Cuz at Hello Kitty Café, you're purely paying for the *experience* and to take *cutesy* photo ops/reels/tiktoks. I'm just here to relive those nostalgic childhood moments with my big girl paycheck. The fourth Hello Kitty Café location in the U.S. opened last Friday at Valley Fair to hundreds of HK fans. They're located on the second level next to Bloomingdale's. On opening day, I read the wait was up to 6 hours. The next day (Saturday), it was a 1.5 hour wait so we tried again today (Wednesday) at 10 am opening. With 5 groups in front of us, we were in/out in about 25 minutes. Not bad at all! Three Experiences: (1) Café Takeout - Cookies, cakes, donuts, macarons, etc. ($5.50-$18), Drinks - coffee, tea, matcha, and non-caffeinated ($6-$9), Seasonal specials: soft serve ($10), and Merch (hello, $18 pins and $35 plastic tumbler). Dairy alternatives (+$1). NO seating inside. (2) Tea Service, 10 am to 3:15 pm - 10 savory and sweet bites and a pot of tea ($70 pp including kids 4 and up). (3) Evening Delights, after 6 pm - 1 dessert and 1 drink ($24 pp including kids 4 and up). For (2) & (3) - Rezzies required on Tock; minimum party of two. You can skip the line and check in with staff. It's more economical to purchase the items a la carte in the front so you're basically paying to sit in the exclusive Bow Room (tea room). You can purchase café items when you're in the Bow Room without waiting in line (just tell staff). 18% auto gratuity. $25 pp fee for no shows or if you're late. C A F E Unfortunately, they didn't get a shipment today so there were no donuts (fried-to-order), tarts, apple pies, and ingredients to make certain drinks. * Strawberry Cloud Matcha: Matcha Latte w/ strawberry cold foam ($8) - Requested less sweet Poor matcha quality. Tasted like iced milk and the "strawberry" cold foam was just plain foam. The drink was crowned with a cute hello kitty bow stenciled with matcha powder. * Strawberry Dream: Strawberries, milk, yogurt, whipped cream ($8) Basically a sweet strawberry smoothie with whipped cream. * Strawberry Cake: Strawberries, vanilla bean cake, buttercream ($12) The circumference of a palm, the baby cake had three layers of semi-dry sweet cake with rich, sweet buttercream frosting topped with a fresh strawberry. Very little strawberries incorporated into the cake. Tasted low quality and mass produced. * Hello Kitty Sugar Cookie ($5.50) Didn't try yet. It doesn't expire until 5/2026. S E R V I C E Awesome service with smiles and positive vibes ALL around. Jonathan was customer oriented and provided a QR code to peruse the menu while waiting in line. A M B I A N C E Adorable display of desserts and merch with branded takeout bag that you don't have to pay $1 for (I'm looking at you Sanrio in Cupertino). I was too cheap to pay for the pink Bow Room experience but there's tons of reels/tiktoks for you to get the idea. Plenty of communal tables in the mall to enjoy your sweet treats. P A R K I N G First 2 hours are free; $3/hour thereafter. On the weekends, I highly suggest parking at The Row across the street and walking over to save 15-30+ minutes sitting in gridlock traffic trying to enter/exit Valley Fair. Overall, I'm glad I visited the Hello Kitty Café for nostalgia sake. IMO, the drinks and desserts were pretty terrible quality. You're paying for the novelty and branding which I expected so not dinging them too much. When/if they offer cocktails in the future like their Irvine location, it's ON tho! read more

Hello Kitty Cafe - Strawberry Matcha Cloud ($8), Strawberry Dream ($8), HK Sugar Cookie ($5.50), Strawberry Cake ($12) - Themed Cafes Near Me - Santa Clara, California

I know nothing about Hello Kitty but after walking by it many times, decided to stop by and check it out. The matcha cloud and croissant were very good and so was the friendly service. read more

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How many times can someone say "cute"? 100 times? That person is me. The minute I walked into the cafe, I thought it was cute. The table setting was cute, the huge Hello Kitty statue was cute and the tea set was cute. Everything was very cute, pink and girly. The overall experience was nice and welcoming. The workers were friendly and polite. I thought the tea and food was good, but for the price it is an expensive experience. When we were done, I went out to the front and bought a few of the pocket pies to go. Why only 4 stars? Price and I didn't think you got your moneys worth. But it was about the experience and the beauty of the Bow room. read more

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Love all things hello kitty! There wasn't a long wait, the service was quick. I ordered a s'mores chocolate milk and it was delicious! Sweet but not overbearing. The lemonade was very tart, but refreshing. We also ordered the chocolate cake and sugar cookies. The cookies were cute! Nothing too special, just the decoration. The chocolate cake was yummy as well. You can go to the bow room and join with or without reservations, but it is recommended. They give hours of afternoon tea hours vs. evening delight hours. Definitely want to go back and try! read more

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Got in line for the grand opening at 7:45am for the 10am opening and I barely made it into the first 100 people. Totally not worth the wait unless you're a hardcore hello kitty fan. The cafe food is exceptionally average and expensive. Very cute though! I'd recommend booking afternoon tea to avoid waiting in line to purchase merch. read more

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Hello Kitty Café in San Jose was such a fun and adorable experience! Everything was super cute--from the décor to the treats--and perfect for photos. The drinks and desserts were delicious, and the whole place just has a happy, playful vibe. If you want to sit inside the café, definitely make a reservation ahead of time since it fills up quickly. Such a cute spot and a must-visit for any Hello Kitty fan! read more

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If you're looking for a cute afternoon tea with your girlies or kids, this is totally a nice place to try. It's a decent tea service, priced at $70+ per person. You get to choose a drink, either hot teas or iced teas or lemonades. They served you strawberries topped with chocolate mousse. Then the 3-tier Hello Kitty tray of food -- one for savory and 2 for sweets. Each plate has 3 types of pastry or sandwich. So in total, you get 9 small bites, a drink, and fruit dessert. The savory is decent. My favorite would be the chicken sandwich croissant. The sweets are definitely sweet. Overall, everything is pretty and cute. Service is good. The staff are fast and attentive. The place is a bit small. And the bench seat feels a bit high for the tables and the height of the chair across. There's a big Hello Kitty in the middle where you can take a photo with. I feel there are better options out there for a $70+ tea service. They may not have the best food, but definitely the cutest. Still recommended to try once in a while. They do have the bakery and front store which is accessible to order a drink or some sweets and donuts anytime you're at the mall. That's a good regular alternative. read more

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Stopped in late, after cafe was closed, but still selling cookies and cups, etc. At front desk. Got 1 cookie and a cool iridescent pink mug. Friendly quick staff help. Next time will get reservation for the "bow room" to sit down and eat/drink. Ambiance is of course all hello kitty. No music. No sure how loud Bow Room is. read more

Hello Kitty Cafe - Outside - directly next to Bloomingdale's and Eataly escalators. Above Bvlgari. - Themed Cafes Near Me - Santa Clara, California

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Cute and fun overall! I'd say it's definitely worth experiencing once. We drove an hour and a half and hit some rough traffic, which had us worried about being turned away when we arrived at 3:30 for a 3:15 reservation. The phone number listed on Google just routes to an AI system that "takes messages," but it doesn't seem like those are actually checked--it felt more like a placeholder for reassurance. Thankfully, we quickly found the exclusive Bow Room line, and a staff member (I believe his name was Allen) welcomed us right away. He even mentioned he was just about to call to confirm we were still on our way, which was such a relief. The experience itself is unique: you choose a drink from the menu, and all the food items listed are served quickly. Don't underestimate the portions--we expected to grab another meal afterward, but ended up surprisingly full. My boyfriend especially liked the chicken salad croissant, and my favorite was the raspberry macaron. The only drawback was the price point. It's on the higher side for what it is, and with the automatic 18% gratuity, the bill added up fast. Still, I'm glad we got to enjoy the experience despite arriving late. read more

Hello Kitty Cafe - Themed Cafes Near Me - Santa Clara, California

I was able to get an afternoon tea reservation during the first week of opening. I didn't want to wait in a long line, and I thought it would be a unique experience with my daughter. The Bow Room (dining room in the back) is reservations only. You need to pay a $70 deposit through Tock, and kids must be 4+. There was a mix of adults (mostly couples) and mothers and daughters. It's a really cute and fun place for kids, even if they aren't super into Hello Kitty. The menu is set so if your child is a picky eater, they might not love everything they serve. They have lemonade (plain, strawberry, or lavender) for non-tea drinks, and the chocolate mousse with strawberries was pretty kid-friendly. My daughter liked the Hello Kitty mini cake and strawberry shortcake. To be honest, I wasn't sure how the food would be but it was better than I expected. I liked the cucumber cream cheese open-faced sandwiches, beet hummus pita, and chicken salad croissant. I found the apple pie tart and macaron to be a bit too sweet. All of the employees were upbeat and attentive. I would recommend Hello Kitty for a memorable afternoon! read more

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Came in on a Sunday afternoon for afternoon tea. We had reservations. There's a separate line to check in. We were greeted and escorted into the bow room. Everything inside was cute. The afternoon tea menu is set. All you do is select your beverage. They have a nice list of various hot teas and if you don't want hot tea, they do have iced teas and lemonades. I did have to request some milk for the tea. I do wish that they had some clotted cream or lemon curd for the scones. Everything was delicious overall. read more

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The decor was cute, and the service was spectacular! However, as a cafe, the food and drinks were mediocre. The drinks tasted really watered down, and the food felt like it was bought at a chan grocery store. Great vibes, but I don't think I'll be coming back just for that. read more

Hello Kitty Cafe - Themed Cafes Near Me - Santa Clara, California

It is indeed very cute. My 4 year old was impressed as she loves hello kitty everything! One less star because while you pay premium prices the food isn't really premium. I compare high tea to what I've experienced other places and so this was mediocre if you just want good food. But if your kid loves hello kitty its still worth the experience. :) read more

Reserved dinner dessert experience ($30 per person + automatic 18% gratuity) This was pricey but the food was good and the service was pretty nice. The decor is cute too. You can select one dessert and drink for the dessert experience. I would recommend getting one of the tiramisus as the dessert. They were chilled perfectly and pretty tasty. I forget to take a picture, but it was good. The strawberry tart was fine. The strawberry soda came in a cute cat mug but had a strange aftertaste. The hot chocolate was good, more on the lighter side. Overall, really liked the decor, service and most of the food. However, price is pretty high even if one is a huge hello kitty fan. I would think something $20 pp right now might be more reasonable for what you get. read more

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strawberry mint lemonade was too sweet but everything is indeed hello kitty themed. good for kids. ordered at a counter and got to peer into their tea room read more

Hello Kitty Cafe - tea room - Themed Cafes Near Me - Santa Clara, California

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Went on Saturday for the weekend opening. Was able to receive a small trinket keychain for being 1st 100 transactions! I've been to the Irvine Spectrum location once very long time ago, just remembered they offered sweets and drinks. Also went to the Hello kitty cafe when they were opened at Santana row and tried a birthday cake. So i had an idea of their offerings but wanted to experience the opening, especially their matcha latte! Line was very long but moved at an okay pace. I loved that they had Hello Kitty come out and take pics with us! I got the matcha latte and strawberry cake and bf got strawberry cold foam cold brew. The strawberry cold brew was sweet but not too sweet. Strawberry flavoring on top with the cold brew at bottom. U swirl it in and makes a combo. I knew the matcha was unsweetened and it wasnt bad but craved a bit of sweet with it. The flavor was good tho. I enjoyed the strawberry cake, it has a good amount of cake with strawberry jam filling and whipped cream on the outside. We finished it! Def wanna go back to try more drinks and desserts. read more

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Super small. Cannot sit inside (unless ur in the Bow Room). There are some tables right outside but that section was closed! Why?!!! Got a holiday peppermint iced cold brew and a lemonade. The only merch I got was the glass mug. It's adorbs! Staff was very nice and patient when deciding what to get. No line. We took a few photos in front of the painted wall and Christmas tree. It was a fun, brief visit. Glad I got what I wanted and didn't have to deal with any lines, like going to the HK cafe trucks. I didn't like that the HK statue was tucked away in the bow room, so no photo op, unlike all the rest of the HK cafes. But, if you're at the mall, you might as well make a stop and immerse in pink cuteness. "Have a sweet day!" read more

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This place was under construction for a few years and it finally opened? I am no stranger to sweets so I only got a matcha drink. To be blunt, it's okay, it's not as good as most people think. In my personal opinion, Hello Kitty Cafe tried to justify its over priced goods with "branding." From what I have tasted and seen, most if not all of the items offered here are just "the usual." Buying several things here or dining inside the "cafe" comes at huge costs. Sure some may argue this is fair knowing Hello Kitty, but the items offered here aren't amazing or outstanding in any way. The cookies, sweets, and cafe items can be bought anywhere else for dramatically lesser prices? There aren't many people willing to pay a lot of money for mediocre things just for the "hello kitty" name? Look at the cafes offered merchandise.... It's so expensive to where it's hilarious read more

Hello Kitty Cafe - Matcha latte - Themed Cafes Near Me - Santa Clara, California

Very cute and casual place serving drinks, cookies, cakes, and seasonal sweets. They also sell merchandise. There is always a line, even on weekdays. No cash accepted here. There are some tables about 20 steps away. They should have some Hello Kitty benches for customers. Cookies are shortbread and the sếp salad pineapple soft serve was refreshing and not too sweet. I tried the swirl with vanilla mixed in. Cashier was warm and friendly. read more

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