Our hot water wasn't working properly it would be hot for a few second then cold. I called Peter…read moreat Energy Unlimited, left a message. A guy name Mark called me. I explained to him what was going on. I scheduled an appointment, I told him I wouldn't be home when they are at my house. He told me they would call when they were there. The day of the appointment I was at work, I waited for someone to call , no call at all so I wasn't sure if they checked on my heater. I called Mark, left a message. No call back. So I called Peter, same left message nothing, no call back that evening the next day.... Nothing for days. Then I get a text with a bill, and asking me what my last name was. I text back please call me because I had questions what was done because we still didn't have hot water, still hot then cold. Communication with them is terrible!!!! Then when I did receive a call, I missed the call; called mark back, left message, again no call back. So this was frustrating so I called my plumber to check my water line if something was wrong they checked and said no. He said my mixing valve needed to be replaced, they couldn't do it, they told me the solar people should have checked on would have knew the problem. . So I called Mark and left a message of what needed to be done. How quickly he returned the call and told me it would be another $200 to replace it. So I asked him you bill me for painting the insulation, checked the solar etc. I question him about him painting the insulation then he asked me did you climb up to check...I can see it from my daughters window Mark! Anyways the plumber asked me why the anode was changed so many times? Anyways I called on my retired friend who was a repairman. He checked the solar, anode and said the mixing valve needed to be replaced, he was nice to pick up the valve for me and replaced the old defective one. I'm fortunate to have a friend that could do the repair! Now I have cold and hot water thanks to my friend!!! I will seek another solar company with better customer service with better customer communication.

We've had work done by Energy Unlimited and Peter was friendly and did an excellent job…read more Thus, many years later when we had problems again, we contacted him. He came out to our home and made some recommendations. We decided to fix the problem not using his services and I must say, he was still so professional and very helpful in suggesting solutions. I find that exceptional service when Petter gave us sound, knowledgeable advice and didn't charge for it. It's hard to find that kind of service these days.

I've used them once before after researching reviews, they were great & fixed the water heater…read moreissue we were having. Fast forward several months, I called Louise on 5/8 to schedule an appointment because our water heater was leaking on the roof. She said they wouldn't be able to schedule anything til the following week, but she'd call me back Monday. Never got a call all day, so I called Tuesday 5/12 to follow up. As I refreshed her memory about my inquiry, she found her notes & said she hadn't talked to Martin about it yet. She said she'd talk to him later that day & call me back. Well, it's now 5/18, and I still have not received a call back from them. I guess they're too busy to deal with my leak. If that's the case, I would've called other companies to come out. I will NOT be using them again, nor will I refer anyone to them. Louise should have a better system for her note taking / follow ups.

When your water heater is leaking and you have no hot water what do you do? Well I'll tell you what…read moreI did, I called Air-O-Smith, and boy am I glad I did! This is a family owned and operated business in Mililani that specialize in water heaters. They are fast, friendly and efficient and even haul away your old heater at no extra cost, what more can you ask for!? I called Friday morning around 8:30am and they were at my place around 12:30pm. Come to find out my water heater was less than 6 years old. They offered to stop working at no charge if I wanted to reach out to the previous installer since I should be under warranty. I declined because my experience with the previous company wasn't the best and they were already there. Martin offered a $100 discount because he felt bad that we were having to get a new water heater so soon. I was very grateful for his kindness and it made me even happier that I was able to support this small family run local business. The job was done in about an hour and Martin even helped me register my water heater online. He told me I had a 6 year warranty on the heater and 2 year warranty on labor. I will definitely reach out to Air-O-Smith again with any future water heater needs and have already referred one of my neighbors. If you have a need for a new water heater or your current heater needs repair please use this company, they are wonderful people and great at what they do!

So my split unit AC started spewing water out of the vents this afternoon. Water all over the…read moreplace, my printer, all my papers, so on and so on. It's happened before, about 4 or 5 years ago. The fix was cleaning out the drain pipe and deep cleaning both the inside and outside units. Biggest problem is finding someone able to do it right away and moving all my stuff out from under the AC. I have my own business and it grinds to a halt without my computer and printer. So naturally, I went to Yelp. I had a number of responses but the one that caught my eye was the one that asked if someone could come out tomorrow to take a look at it. Okay! I gave Oahu Electric and Air a call, and Yvette said that there was a cancellation so someone could come out today. I asked when, and she said now. Boom Kanani! 30 minutes later Josh Cassaday was at my house, looked at my unit and said "yeah, we can take care of this". And he did. He deep cleaned my unit, flushed out the drain pipes, got all the crud out and got everything looking like brand new. As John was doing the job, he explained to me what he was doing every step of the way. John's a veteran, ex-Army Ranger, who's been deployed all over the Middle East. Great guy, easy to talk to. Before I knew it, the job was done, AC was purring and putting out cold, sweet air. Couldn't be happier. I won't tell you how much they charged me, but it was way cheaper than the guys who did this for me 4 or 5 years ago. Got problems with your AC? Call Oahu Electric and Air, you won't be sorry.

Although we went with another company who could come out the same day as needed, I liked the…read moreanswers to my queries with this company. Thanks for your detailed reply. Everything sounded great. One person will come to check today. I appreciate your response. May I bookmark you? Have a good weekend.

Fast and detailed responses. I was given a tentative quote for a cleaning on my split units after…read moregiving them the necessary information. It was not the cheapest but I was impressed by their timely responses and no sales pitch. Very straightforward. I was given several dates and times to choose from and they scheduled me. Two techs showed up, a little early which was perfect, they got right to it. Super polite, took their shoes off. My AC's were filthy and gross. They cleaned and sanitized without leaving any mess behind. My refrigerant was low with a suspected leak, however that will have to be a next month problem. They urged me to top off and fix the leak as soon as possible and let me know what would happen if I didn't fix it soon. Message received and understood. Thank you Ultimate Air Conditioning! I'll be in touch next month! Ps: the AC was cold before but it is extremely cold and feels super clean now. Shot out to Kimberly for the quick and painless quote and scheduling and to Keahi and Levi for the amazing service and advice!

Updated Review (05/08/2026): Woke up this morning to a wet spot on my couch. Can you guess what…read morecaused it? Our a/c is still leaking, even after someone was sent to remedy the situation. This is so unacceptable. I paid over $400 to get my a/c cleaned, and now I'll probably be stuck with an even bigger bill to get it repaired or replaced since something is clearly wrong with it now after this company 'cleaned' my a/c units. Buyer beware. Further Update (05/08/2026): The company contacted me via text, and it is clear they are not capable of properly assessing an a/c system prior to beginning a service nor are they capable of handling systems that drain into a single drain line. A quick Google search indicates that two a/c units sharing a single drain is not uncommon, so I fear for others who have the same type of system as me. While they remained professional in their communications at first (which was the primary reason for my initial revised 4-star review), it is apparent that they do not have the knowledge or skills to properly complete the job for which they are hired and they aren't willing to take accountability for damage that they caused. If they didn't know how to handle a system like ours, then they should not have performed the service in the first place. Our a/c units were in perfect working condition (no issues, no leaks) before they came to 'clean' it for us. We've scheduled to have another company assess the damage and repair it for us, which will now cost hundreds of dollars more than the initial cleaning cost. For this reason, it is not hard to see why a customer would give a 1-star review and a strong 'do not recommend' warning to others. Text conversation with the company is included below for reference.

The person that answered the phone suggested simple maintenance thing (2 minute) to do that might…read morefix the issue. And it worked.

Spoke with Chaleigh Reed regarding micro-inverter warranty…read more When Solar Help Hawaii replaced micro inverters in 2016 and apparently inputted the wrong address. ( two houses on one lot ) ( 440-442 ) Therefore Enphase would not honor the warranty. They said the micro-inverters had been moved ! Ms. Reed was extremely rude and unprofessional. Rather than trying to help, she ( relied ) on the fact that the same DBA was dissolved in 2017 following the death of her brother. Poor customer service................. Would not suggest using this company

Ive called a few places, and this company has some pros and cons…read more First, Josiah was the plumber and seemed really nice, friendly and knew what he was doing. He changed my toilet and knew where the leak was emerging from which was great. The cons, they are a bit pricey--and I had gotten a few quotes from other plumbers but they did a 28$ fee to come see the issue and then gave a verbal estimate about the repair cost. They came the same day I called and was extremely responsive. The cost to change a toilet, remove my toilet. Fix the leak and assess the damage was 1375. Which is a pretty penny. Other competitors, ive got estimates of 500-700 for just toilet installation (not to fix the leak) and 175 an hour on top of additional fees with slower response time. So I guess it varies between response time, quality and a gamble. I did tell him that I had a budget and if he could work out the cost with me. So that was nice. Would I call them again? Maybe for the customer service.

I called requesting a quote just to remove the solar panels for the water heater that came with my…read morehome as I have to replace the entire roof because of damage from the Kona Low. They needed to send someone out here to see it. I found this strange. I seriously just wanted the quote as their phone number was on my water heater so they would know best what to do. I knew already that this may just be a grab for money since I want the quote and I'll just take the fee. Turns out taking off and putting back on the solar panel is a big cost. What I thought would be about 1k was over 4k. A quarter of the price of my roof project. That's not the expense I thought it would be and I did this to be fair since the roofer has an upsell to remove it and place it back on. Needless to say, I'm going with the roofer's price.

It's been approximately a year and half that we got our LG dual inverter window unit installed in…read moreour town house. What a huge difference from Fredrich window unit. The LG is way quieter and more efficient, also looks better. We were very skeptical going with LG however, Brian took the time to explain and demo a LG that he had in his office and because of Brian's experience we decided to purchase one. Fast forwarded year and a half and we just got our AC cleaned by Brian and Chris (Affordable Home AC) and glad we did. Chris said it was a perfect timing to clean it and couldn't be happier with his service. He gave us a good report and to keep what we are doing. Thank you guy! Because we live in a town house it's more feasible to go with a window unit the way our townhouse is. Granted I would love to have a split. We will be we definitely be using Brian and Chris in the future for all of our AC needs. Don't hesitate to call them. Very knowledgeable and educated. Thank you guys again!

So happy for my LG A/C that I had installed coming up on 3 years now!…read moreWith this humidity from the hurricane, it's so cool and still going strong! Mahalo Brian and the crew at Affordable Home A/C! LOVE IT!

Great service and fast installation. They provided me several quotes at varying price points…read more Highly recommend.

My co-worker recommended Advanced AC for their work on her split AC because I was having some AC…read moreissues with one of my split units. I spoke to Kammie who got me an appointment later during the week. The service was great, the serviceman was professional and polite, and the price was very reasonable. Later that day, the AC started running a little warm again so I called them and Kammie sent someone to us the next working day. They rechecked everything, made adjustments and did NOT charge us. All I can say is that Advanced AC is awesome and I highly recommend them because they stand by their work 100 percent!