Wasted money. I brought Uniqlo puff-teach jacket which was damaged by the regular wash and washed which caused the padding to become and became lumpy. and usually dry cleaners has lots of professional gadgets so it's super easy for them to fluffing it back. And of course I noted that request. The respond was kind of "yeah they will figure it out". Btw it was the only reason of bringing it there, it was clean but I thought well ok I'll pay them for the cleaning and in return they will bring it back to the appropriate fluffy look. And they returned my jacket in the same like a snot look with all the limps inside. That day I also left my goose comforter which started shedding after the cleaning it here. later on l found out that you can't dry clean goose comforters, but the owner doesn't give a shit about anything but taking your money Nobody have read the label he just took it and didn't make sure that it is safe enough for the stuff read more

Fantastic cleaners! Highly recommend! They are reliable, clean and trustworthy. Thank you for your excellent service. read more

Bear cleaners I've been to! Friendly customer service and always on time! They always handle my specific needs and for a great reasonable price! read more

I've been going to Highland ever since I moved here 5 years ago. They are reasonably priced, always cater to my needs, always on time. I've never once had a single issue. I've recommended others as well. I appreciate Tony and the staff's customer service! read more

We have been using Tony and his expert cleaners for over 22 years. Alway reliable and incredible cleaning and service.

Tony has been my go-to for dry cleaning for many years. He is reliable and has always made pickup so easy for me, even going out of his way to personally deliver on the occasion I was not able to pick it up myself. Parking is super easy and I want to support this local business. This is not the closest option to my house but I go out of my way because I trust his service. Tony is the best and is always at the front to make sure everything was ok. read more

This is the best dry cleaners in town! Great service and really an enjoyable experience to take my dry cleaning here.

I've been using Highland Express/Tony for over 15 years. They're very professional with great customer service. Highly recommended!

I love this place. In addition to doing a perfect job dry cleaning my clothes every single time, it's such an uplifting experience.The owner is the coolest guy. Tony always asks how my family and I are doing, we catch up on life and definitely laugh. Their prices are so reasonable - coffee costs more than laundering shirts these days! And I love their alterations! I practically re structure my clothes and Tony is always patient and knows exactly what I need to get the item altered perfectly. Highland has been around a LOOONNNNGGG time and they know dry cleaning better than anyone else. Thanks Tony!!! read more

STAY CLEAR!!!! I wish I could give a negative zero for this awful place and super negative person. I had been going to him for a couple years despite his negative energy however, he was on my way to work so it was "easy". Shame on me. The last straw was when I put on a dress that he cleaned that was absolutely trashed (ripped and shrunk by at least two sizes)... I took it back, in the plastic and had my receipt. Well, my son (age 11) was with me and he knows his mom does all her interactions with the mindset of "you get more with honey" mentality so I approached this situation with philosophy .. this guy (the owner) went absolutely crazy to the point I thought we were in candid camera. Shouting, yelling and telling me I was a liar and that he never cleaned a single dress for me. He actually came out from behind and was pointing in our face. It was surreal. I've since read other reviews on yelp and my experience is not the only one of this nature so STAY CLEAR of this nut job. Go to RITZ in Larchmont. Well worth the $$$ read more

Been going to Highland Express for more years than I can remember. The owner, Tony is professional, experienced, and downright good. I recommend Highland Express to anyone who is looking for reliable and excellent service. read more

DO NOT, I repeat, DO NOT waste your time here. I took a suit here for some quick tailoring for a client who had a movie premier coming in a weeks time (I own a custom suit company). Dropped the suit on a Monday and was promised a turnaround of Wednesday. Came on Wednesday, and he said it would be one more day. Unfortunately I wasn't able to come back until Saturday so I assumed it would be ready to go. It was not. And the owner didn't bother to call me in advance even though he knew he was already late. I had to rush to another tailor downtown and beg/pay a premium for a one day turnaround so I could get it to my customer on time on Sunday. These guys lost out HUGE here on a business opportunity as I require tailoring for ~10 suits a week for my business. I would give Zero stars if I could. BUYER BEWARE!!!!!! read more

I had a terrible experience and would give this review a ZERO rating if I could. They ruined a $1,000 blouse and Tony the owner denied any responsibility, was extremely rude and derogatory. He's very disrespectful towards women ~ my husband was aghast. Read the other negative reviews and run the other way!!! read more

Would not take my clothes anywhere else. We have been getting our dry cleaning done here for over 10 years and not one thing has been wrong. Shirts buttons are fixed, replaced without asking. Tony the owner seems to know everyone by name. It is the kind of place that after a few visits, he sees you parking your car and he starts to get your clothes ready. He has two 20 min parking space right in front of his door for his customers only. I have tried many other places from Westwood to Los Feliz and ultimately the ruin something or some weird odor comes home in the bag. Not once with Tony. He also does minor alterations and can clean rugs. There a few vintage clothing obsessed customers I notice that drop of mounds of nice yet old clothes. I think he give them a cost break. I have also noticed that my bill is always rounded to an even dollar amount, which I love, because i think pennies and nickles should be phased out of the economy. Tony is so old school, he lets my kids play under the clothes when the conveyor belt is moving, liability lawyers be dammed! If you have never been on your back looking up as plastic wrapped clothes go whirling by you have missed out. You can even get your Venti cup of joe at the SBucks next door. Very refreshing to find a true neighborhood business, that actually cares and tires to get to know their customers. He ask about my business, notices when I got a new car, asks where the kids are when I am alone. Tell him Mr. Kelly with the red Mustang sent you for VIP service. read more

In the course of 3 years this has been where I take my dryclean *only stuff. Although I only bring things sporadically, they do nice work each time and I think their prices are fair. Most recently I brought two silk blouse, one with a stain and the other needed a new metal clip tailored/replaced. And two coats, one wool, one denim that needed underarm stains removed. $35 for all 4 pieces, the work & cleaning. I also like the fact they are, or claim to be, an Eco-cleaner. read more

Highland Express Cleaners - Tailored work, new installed clip - Laundry Services Near Me - Los Angeles, California

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This is my go-to place for dry cleaning. They're eco-friendly and I have never had a problem with any of the pieces I have brought here for dry cleaning. More importantly, I have found someone who has a magic touch with getting STAINS out! Gone are the days of overly stressing whenever I want to wear a white, silk blouse! These days I just throw them on and know if I happen to get some food or drink (red wine, folks...yes) spatter on them, all I have to do is take them to Tony, point out the stains and when I come back, they're gone and my white silk is as pristine as the day I bought it. I don't know how he does it, but I'm eternally grateful! read more

i would never take my clothes there The worst experience They ruined a gorgeous Prada dress,they were not taking any responsibility and told me they didn't damage my clothes I brought the dress like that I pointed out that if it was the case he would have made a note to defend his argument,of course my dress was in perfect condition when I brought it and now is ruined. the gentlrman there was very agresive I was very disapointed as I have been bringing my clothes there ,but never again Be very careful with expensive delicate items. read more

Just picked up a dress for the first time here and was charged $11.75! Ridiculous! It's just a basic sweater dress. Across the street I paid $7! I should have checked yelped. I just wanted to try another local business to my work place. Won't be returning nor recommending my colleagues on going read more

I wanted to write this review two weeks ago but decided to cool off before doing so. this is the nice version. So I got lazy and decided to try the local dry cleaner down the street. I brought in a very expensive, custom fitted, Giorgio Armani dress shirt and asked him to dry clean it. I told him not to starch it and take good care as if it were his own baby. He did not dry clean it and clearly elected to machine wash it without telling me, shrinking it and chipping/ruining all the buttons in the process. Checking my receipt I clearly paid for dry cleaning. I cant wear it anymore. Hard earned $$$ down the drain. Makes him untrustworthy and deceitful. I didn't bother going back to complain because he isn't the most personable guy and I will probably do something I regret. I'm in no mood to bother arguing with a shady dry cleaner. Hence the review. This place is a joke and has fraudulent practices. I recommend using him if your dog puked on your towels and you want them laundered quickly (hence 2 stars) but when it comes to valuable garments steer clear. Its worth paying more somewhere else. I don't have a dog, so I will never return. I guess I'm stuck driving across town once a week... read more

You know, it's weird. Maybe the guy was having a bad day. I don't know. But I've been coming here for two years and he's been really nice, remembered my name, didn't seem to lose or ruin anything. No complains until today. I have shirts. I give him the shirts, I pick up the shirts. Mostly my assistant does it. Out of the blue today he starts waving his arms around at me that I can't use my credit card. Claims he's not going to take a credit card for laundry anymore. Demands cash. It was a bit rude. It was also entirely unprofessional. I've been doing 20 items a month there for two years. Clearly this guy does not value my business one bit, he can't see the bigger picture? Or is he not legit or something? Having financial problems? He's saying credit cards charge him 5%. Would anyone have noticed a 5% price increase? I certainly would not have noticed nor cared. When I offered to tell him about my vendor, who charges a low monthly fee, he interrupted me and started waving his arms again. I'm a reasonable, nice guy. This dude has issues. If I'm telling you I have a solution for your problem, and you don't want to hear it - I'm inclined to think the problem is simply a ruse. Anyway, I'm not down with people who whine and make my life more difficult. Part of the service we are all supposed to provide each other are niceties, customer service and convenience. It's hard for me to justify paying cash for something (or worse, entering my pin into his ghetto pin pad) these days. I guess there is a school of thinking for that, but I run a business too. And I'm not going to give my employees cash, I mean come on? My assistant needs cash now because this guy can't figure out how to run his business properly? It's everyone's choice to do as they wish. But if you do business here, be prepared for him to hold you clothes hostage and demand cash, randomly, out of the blue and rudely. read more

I had the WORST experience here and will never go back. I took my nice work skirts in to be cleaned and they were returned to me with thick safety pins in the tops (not in seams), creating two huge holes in each skirt. I was extremely nice when I returned to pick up my last item and pointed out what they had done, and the gentleman got extremely defensive and argued with me saying that there was no other way the skirts could be hung. My friend who was with me gently suggested that I may not be likely to bring my clothes back here since the skirts were ruined and he responded: "That's fine, if you aren't happy with our service then don't come back". I am extremely appalled and highly recommend not giving them your business, and certainly not entrusting them with a skirt. The gentleman who picked up clothes before me also had issues to which the man working shrugged and argued with him as well. read more

I wish I had checked the yelp reviewed before taking my suit for dry cleaning here. And I said DRY cleaning. When I went to pick up my suite, I though it looked smaller than it was supposed to be. Turned out they had thrown the suit in the washing machine. I clearly asked for DRY cleaning and the guy got defensive. Can't wear the suite anymore. NEVER going back again. read more

If you want your clothes to be ruined, then, yes, I would recommend this place without thinking twice. Otherwise, don't bother checking it out. I've been a fashion stylist for the last decade and have gone to my share of dry cleaners. And this is by far THE WORST one I've ever been to. I dropped off a client's suit and shirts on Saturday morning, and asked for them to be done by Wednesday. Now, in my past experiences, when I say I'm going to pick up my clothes on Wednesday, they're ready Wednesday morning. That was not the case here. My client tried to pick his clothes up Wednesday morning but was told to come back in the afternoon. Had I dropped the clothes off Tuesday morning, I would understand why they weren't ready. Had I needed alterations or some other extra service, I would understand why they weren't ready. But all I needed was to have them dry-cleaned and pressed. I highly doubt it would take 4 days to do that. My client was irked, but, as it turns out, that was the least of our problems. I had asked for his shirts to be bleached to take get rid of stains that weren't coming out in the wash. I might as well just not have brought them in. I ended up bleaching them myself and rewashing them. But that's still not the worst of it...My client put his suit jacket on...and...the lining was falling out of his sleeve. It was completely unraveled at one of the cuffs! AND the trousers were ironed very poorly. My 5 year old nephew would have done a better job. When my client went in to try to get a refund, the owner told him that that happens to all suits. Are you kidding me?!? I've taken hundreds of suits to the dry cleaners, and not a single one has fallen apart. Not a single one has been returned to me with even the slightest loose thread. Not even the cheap ones! He also told my client that he bleached the shirts and that was the best he could do. That's a bunch of BS, given that I was able to get them out myself. I called him to complain after my client was unsuccessful in getting a refund. And he had the audacity to hang up on me! I was nothing but polite to him. I tried calling back, but even after letting it ring (literally) 100 times, he didn't answer. Needless to say, I'm ABSOLUTELY LIVID. I honestly don't know how this guy has been in business for as long as he has been. He's rude and he doesn't know how to do what is supposedly his JOB. Too bad I don't have the option of giving this place ZERO STARS... read more

Through service and they get the job done. Having a good parking definitely makes dropping off and picking up clothes a lot easier!

I have been going here for over 20 years and they have always gotten my clothes cleaned on schedule as promised, never lost or destroyed an item and they have a fabulous tailor on site who has done everything from altering clothes to hemming table clothes and patching rips. The price is reasonable and they even deliver. Tony, the owner is courteous and helpful, he always remembers each customer. I trust this place 100%. read more

The best. Started bringing my clothes here after two other cleaners let me down. The owner is meticulous. Knows you on sight and ensures great care for your clothes. The alterations are also wonderful. Love this place. read more

I love this place! Our clothes are always beautifully cleaned and the service is excellent. The owner, Tony takes pride in providing a great service to all his customers. We would not think about going anywhere else. read more

I switched to Highland express Cleaners a while ago and could not be happier. They do a fabulous job on my silk shirts and all my work close,they are cheap, organize. I trust there work with all my expensive items of clothing that I own. read more

I took four pairs of jeans in to be shortened. Before taking them in, I washed and dried them at home to check for shrinkage in the length before pinning to the length I wanted them altered to. All of the jeans fit perfectly at that point. I take the jeans in pinned and measured to the length I wanted and TOLD them to use the ORIGINAL HEM when doing the alteration. After one week of waiting for them to be ready, I pick them up and tell the owner that the original hems were not used. and he said since they were new jeans original hel wasn't necessary. Well, I take the jeans home and upon closer inspection, one pair of dark denim jeans with yellow/gold stitching at every seam had dark blue thread used at the hem...NOT the original color of thread (or closest match) which is why I always request original hems. Another major Problem...ALL OF MY PANTS HAD SHRUNK from about the bottom of the zipper up to the waistband. The waistband itself must've shrunk at least 3 inches because I could no longer zip and button my jeans. And I know I didn't get fatter in one week. I took all items back and wanted a refund for alterations and the cost of the pants that no longer fit. The owner said I had to take my issue to the manufacturer and all he hid was steam the pants. Care label states to wash cold, dry low, cool iron and do not dry clean. The owner refused to take responsibility or acknowledge that steaming the pants led to the major shrinkage. What he did offer was to fix the color of the hem thread on one pair of jeans and to steam/stretch all four jeans which he said will solve the problem and it will stay stretched even after I wash and dry the jeans at home. $50 on alterations and $160 on jeans that might be permanently ruined. I will never go back to Highland Express again, but insteadt to Dupons on Olympic/Norton where they have a quick turnaround and friendly owner, not sure if they do alterations with original hem, but based on previous service there, they at least use the same color thread as the original and they don't shrink my clothes. read more

I love this dry cleaner. They are reasonably priced, do a fantastic job and even fixed a button and tear without asking. This is a really smart thing for them to do as I will wear the piece of clothing longer and continue to get it dry cleaned because the flaw is gone. It's a win-win situation! read more

BEWARE!!!!!!! this man who owns this cleaners told me he had the best leather cleaner in la! hahai gave him my 3000$fendi beautiful handbag because it had 1 spot on it. omg when i got it back it looked like my boots did when i fell in the pool. i truly think they washed it in the washing machine!!!! i could have accepted it had he been humble and apologized and offered tp replace it.. NEVER!!! he will say he didn't have a piece of clothing if u have a issue before u even tell him the problem. we spend hundreds of $$$ a mnth for the past 11 years and this is how we r treated. he never takes responsibility for any problems and now i have to take legal action for him to replace it. he basically told me to go f myself and he would not take responsibility nor give me the name of the place he took it so i could at least try to be compensated from them. i thk he did it. not sure!!!! again BEWARE!!!!!!!!! horrible service and no regard for taking care of problems caused by him. fyi the cleaners across the street by subway is very good read more