I know HoiTea ToiTea has been in the Fashion Mall for a long time but I had never tried them before! Ordered the vanilla tea latte with boba - it was very fresh and not nearly as sweet as a lot of other bubble teas that I have had. I thought it was good! The location is right in the busy food court area so conveniently next to food options. The person who took my order was very friendly and they made my drink fairly quickly. read more

HoiTea ToiTea - Vanilla Latte with Boba - Coffee & Tea Near Me - Indianapolis, Indiana

Great service and high quality products. We especially loved the strawberry hibiscus tea. The popping pearls were a much better texture than some I've had in the past! read more

HoiTea ToiTea - Strawberry hibiscus on the left and strawberry banana smoothie on the right. - Coffee & Tea Near Me - Indianapolis, Indiana

I've been wanting to try this spot and order a boba tea, and finally decided to treat myself! Service was great, and the individual working was very helpful and gave suggestions. I do love the pumpkin spice lattes, but had never thought about ordering a seasonal boba tea. With the spirit of fall, I decided to order the pumpkin chai and I really enjoyed it. read more

HoiTea ToiTea - Pumpkin Chai - Coffee & Tea Near Me - Indianapolis, Indiana

I decided to try HoiTea ToiTea at keystone at the crossing today. I got the caramel apple latte with Boba. I asked for half the sweetness and a substitute of oat milk. The girl at the register was so pleasant and happy to help. She gave me a little history about the company and was willing to answer any questions I had. The drink itself was sweet and delicious. The Boba tasted fresh, which was a delight. I was told they have some holiday drinks coming out and I'll surely be back. read more

HoiTea ToiTea - Bubble Tea - Coffee & Tea Near Me - Indianapolis, Indiana

I enjoyed this establishment when it had a store front in Broad Ripple. The tea infused champagne was so so good!! I was sad to see them close but happy again when the reappearance at the Keystone Crossing Mall happened. Then saddened again that tea champagne didn't make it on the menu. Then a few weeks ago I ordered the vanilla almond coconut latte.... BALLER!! It is so refreshing and pleasant tasting. I will be ordering it every time I go to the mall to get my walking steps in with my daughter (yes, I go there to walk and not always shop). I might try the taro custard soon too. Taro is a favorite of mine. read more

HoiTea ToiTea - The almond vanilla coconut boba tea is absolutely delicious!!!!!! - Coffee & Tea Near Me - Indianapolis, Indiana

I'll be the first to admit I've largely been avoiding malls since the pandemic arrived. I finally made it back over to the Fashion Mall now that I'm vaccinated and still masked - I'd heard that Mimi Blue had some different sandwiches now and I also wanted to finally get myself to try out this location of HoiTea ToiTea, a locally owned tea shop located smack dab in the middle of the food court where Pinkberry used to be. I was concerned they might not survive the pandemic, but they are still here with what seems like a slightly expanded menu. They serve up Bubble Tea, Lemonades, Lattes, Brewed Teas, Coffee Lattes, Espresso, Hot Chocolate, French Press, and a delicious frozen dessert called Taro Vanilla Custard that you can get in a cup or cone (or both - ask them!) with eight possible toppings included (I believe just one of them, but I may be wrong) at a price of $5.95. This is a great location. It looks great in the mall and is well situated in terms of the pandemic. Entry and exit is well marked and all employees are masked. The mall itself requires masks and quite a few of the stores have clearly marked limits on entry clearly marked and enforced by employees. In terms of masks, I'd say the vast majority of folks were wearing though the usual "the nose is actually part of the face" issue is occasionally present. I actually got cut in line - something the young man working the counter saw and looked at me as if to say "Do you want me to enforce it?" To be honest, I knew I had no clue what I wanted or about the menu - so, I deferred (plus, they had a cute baby. It gave me time to make weird googly faces through my mask). That same young man ended up serving me (2 registers were open). He was quite friendly and helpful. He explained the menu, explained his favorites, and made sure I understand what each product was and anything in particular about it. It was patient and helpful. There was a sign about a reward program - I do wish he'd mentioned that but out of fairness I also didn't bring it up. I ended up ordering the Taro - a mildly sweet very starchy tuber often used in Asian desserts. It's known as being ideal for ice cream and I'll definitely reinforce that. It was amazing. I also got a chocolate topping. While it's relatively modest in size, it's quite good. From what I've read, the Taro is so starchy that making ice cream won't involve eggs (which is great for those of us with egg allergies). As a tea drinker, I look forward to trying their teas. I'm also a huge hot chocolate fan. And Espresso. And latte. I don't like bubble tea. I draw the line there. Seriously, this is a great place and it's close enough to the door that you can easily get in there and maintain pretty strong boundaries. Tables are situated well. You can also get HoiTea ToiTea delivered by GrubHub and DoorDash. I'll definitely be back! read more

HoiTea ToiTea - Taro Vanilla Custard - Coffee & Tea Near Me - Indianapolis, Indiana

I'd never had boba before and was drawn to Hoitea Toitea to try it for the first time. I was a bit anxious because I had no idea what to order but I was led in the right direction with a strawberry boba in raspberry hibiscus tea, lemonade and strawberry cane. It was delicious. The worker who recommended the drink said he drinks it like water and I can honestly see why. I love the drink I got and the employees who were awesome. The food looked tasty too and I feel like I missed out on it. Also, bonus points because I messaged the business later and you can bring your own cup to reduce single use plastic. I was informed there may be an upcharge depending on the size of the cup, but it's totally acceptable to bring your own cup. Between a reusable cup and a reusable boba straw, I won't be creating any plastic waste by going back here. read more

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Maybe I'm missing something here, but this place confuses me. The menu is very limited; and while I did enjoy my beverage, I would have liked a different one better I think. Cons: No prices listed? Or maybe I just didn't see them. So you can imagine my surprise when two drinks were almost $20. Yikes Please, dear cashier, do not offer me macarons. I saw them, I just didn't want any. Also, please don't offer CBD oil on my tea or otherwise.... Pros: Drinks are one size, which could be described as Extra Large! Great flavors. I had the Peach something or other. Quick service. I wanted to like this place so much. Maybe I would with some simple changes. Best wishes! read more

It was the grand opening for the store in the fashion mall, so i decided to stop by to give it a try. I had got the pineapple melon punch bubble tea lemonade and it was good. This was my first time ever trying a bubble tea and it was not bad at all. I will say the store is on the high end because I paid almost $9.50 for my drink which was a 32oz I believe. The store only had one size that I could tell. The location is a nice location in the food court of the mall. Also, the employees were friendly and they explained everything to me. Overall I had a nice experience. read more

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The girls and I were out shopping on a daddy daughter date and the girls really wanted bobba and we came across Hoi Tea Toi Tea and to be honest I usually have to doctor up the existing recipes/ formulas to get something as fruity as I like it and for the first time I really messed up by doing so. I asked for a tropical banana and I asked them to add a little acid and berry mix to it, Aria got just the tropical banana and Anya a pumpkin spice latte, and Aria's tropical banana was the best fruit smoothie I have ever had EVER! I went to tell Justin (one of the owners unbeknownst to me) to suggest that people not mix the flavor because they are are spot on especially the tropical banana, and he gave me a new one and it was my fault. I said no that's alright and he insisted, he said that they are not cheap and we want you to be happy, well I'm beyond happy. Thank you that's why your the owner! read more

HoiTea ToiTea - Tea Lattes Bubble Tea Smoothies - Coffee & Tea Near Me - Indianapolis, Indiana

I'm writing this review while I sip a steaming-hot mug of Vanilla Almond Coconut loose leaf tea from here. I hadn't realized that you could buy bags of tea leaves here in addition to actual drinks and it's made my start to this week that much better! I'd been looking for some better tea options (than the ones just offered at the grocery store) and THIS is the spot. There were mango mint loose leaf teas, blackberry mint, and bourbon fruit tea that I'll be back for too (those were my favorite ones after smelling them all). Support this local tea shop while getting your shopping done! The owners are super sweet and hardworking, and you'll enjoy the offerings. Here are a few cool tidbits for you to know: -They do BOTTOMLESS mimosas/champagne-tea cocktails for only $20 and it lasts all day. Make your shopping a bit more fun! -They have delicious macarons that are actually infused with their tea flavors! -They get their tea from Nelson's Tea, which also allows you to buy bags in addition to the cup of tea you get onsite. -They have a few baked goods including a bagel and cream cheese if you need a quick breakfast! read more

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With better coffee and tea options in the mall as well as right outside, I wouldn't choose here. My friend was in the mood for a hot boba, though, so we gave it a try this weekend. We approached the kiosk and were inspecting the large menu signage from a couple of yards away when a gentleman behind the counter shouted at us "What can I get for you?" We had to shout back because he was so far away "We're still deciding." He hurumphed and pointed to menus taped to the counter "We have menus right here." We backed off at that point so that we could still read the menu but be less visible to this very pushy barista. After we decided what we wanted, we approached the counter and a different person was ready to take our order. I ordered an Americano and my friend asked for a latte with boba. The clerk assured us that would be disgusting because boba aren't good hot. We assured her that my friend had lived in Korea where boba served in hot drinks is quite common. The clerk then engaged in fantasy play as some sort of boba expert and assured us that boba in Korea is differently from boba here. It's not. But she said it with total conviction. My friend gave up and said that it was fine if it was an iced latte then. We moved to the side. The barista making the drinks asked my friend what sort of flavoring or sweetner she wanted in her latte. My friend said she wanted it plain. When we got our drinks, the iced latte was vanilla. Plain does not mean vanilla. It means plain. I get that hot boba and plain lattes might not be every American mall goer's cup of tea, but it's ours. Make the drink we order, don't make choices for us based on your own tastes. Adding insult to injury, they used crushed ice in the latte. I've never seen crushed ice used in a cold latte, and definitely never in a boba drink. Because you can't suck the bobas through the straw when it's clogging with crushed ice. Absolutely absurd. On a more minor note, the espresso for my Americano seemed to be from a lungo pull. That's a pretty unusual way to do that, too. Not wrong necessarily, and the Americano wasn't bad. But just another oddity. read more

How wonderful to have HoiTea ToiTea at the Fashion Mall! And I'm so glad to be the first one to review them at their new location because these guys are awesome. From the tea they serve (Nelson's Tea) to the warm personalities of the owners, I'm 100% smitten with HoiTea ToiTea. I got the Bourbon Ginger tea this visit, because I was in the mood for something different. I'm so glad I did! It's so good, and a nice herbal option to wind down the busy day. Along with their loose-leaf teas, they also sell alcohol (yes!) and variations on tea, such as tea lattes and such. They also sell baked goods like croissants filled with hazelnut chocolate. (They are very good and they warm them up for you.) I love that I have another place to enjoy their tea besides their place in Broad Ripple. read more

I've tried a few teas and decided to switch it up. I'm not a fan of banana, but the strawberry and banana smoothie is on point and you can barely taste any banana. The staff was helpful with me deciding what to get. It's located in the food court at the fashion mall, so it was quick in and out for me with no wait time. read more

HoiTea ToiTea - Strawberry and banana smoothie - Coffee & Tea Near Me - Indianapolis, Indiana

I've started becoming a tea drinker since I'm not a big fan of coffee or soda. It's mind boggling to see how many types of tea there are nowadays: hot, cold, latte, fruity, you name it, they have it! It seems like I lean towards the fruity and herbal teas, but with so many options available at HoiTea ToiTea, I can't wait to discover what my go to's are. If you are a big tea connoisseur, I would suggest buying their green plastic cup for $14.95. With that reusable cup, your first drink is free and all future drink purchases are $0.25 off. Any saving is better than none! read more

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A lot of ice, not much juice at all. Not exactly like the other milk tea place. They have special flavor that they created. read more

HoiTea ToiTea - Carmel Apple Min - Coffee & Tea Near Me - Indianapolis, Indiana

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Macaroons. Need I say more? The macaroons at HoiTea ToiTea are magical. They are made with brewed tea from HoiTea ToiTea. They are made in Illinois and brought in. The reason I am giving 4 stars is because of the messy, unorganized, dirty set up they had. We were there for an event in the mall before they opened at 12 and the place was already a disaster. When you are sitting at the bar trying to enjoy your drink / snack the last thing you want to see is a mess. Just my opinion. In response to the owners hateful response to my review. I worked food industry for many years before graduating college. I do know that things can get disorganized. But I also know that what the customer sees while enjoying food/drink at your restaurant affects their view on the establishment. There are plenty of cabinets to hide the random junk laying everywhere. In regards to the free cocktails, yes they were great. Thank you. But is was not something I purchased, thus not something I can leave a review on. From reading other reviews about this place I can see I am not the only person the owner has hatefully responded to. Grow from these reviews, quit making excuses for the things people bring to your attention read more

HoiTea ToiTea - Coffee & Tea Near Me - Indianapolis, Indiana

$6 for a cup of plain brewed black iced tea. It was good! But was it really worth $6? I feel they're stretching a bit here...

Love HoiTea ToiTea!! Their caramel apple tea latte is *chefs kiss* and everyone working there is always so friendly and knowledgeable.

This Fashion Mall location was actually my first experience with HoiTea ToiTea although the Broad Ripple one has been opened for a while. The staff is very knowledgeable about the products and I love that they make useful and honest suggestions. They offer CBD oil as an add on to beverages and they offer hot and cold variations of a lot of options. I saw a sign that also advertised boba options so I will try that next time. I left with a couple of macarons which are huge! They had really good texture and the lavender fog flavor tasted amazing. read more

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I love boba tea and always get one whenever I see one. So, I was excited to see a new boba tea place at the food court in Fashion Mall and figured had to give them a try. Verdict: Disappointed and one of the worst I've ever had 1) Too much ice 2) Boba texture was weird - wasn't cooked right (slimy on the outside and very hard inside) . 3) Tea was water down and had an unpleasant after taste. 4) Way overpriced (almost $10 after all the up-charge for extra). So not worth it. I gave them 2 stars for their friendly service and presentation. This review is just for their tea, so I hope their coffee is better. The nickel and diming seems petty. Definitely its a one and done for me, especially at their prices. read more

HoiTea ToiTea - watered down tea - Coffee & Tea Near Me - Indianapolis, Indiana

If you enjoy tea I'd suggest stopping in at this place, I had only ever been to the broad ripple location, yesterday I changed that and can now say I've been to the one located in the fashion mall right in the middle of the food court where pink berry used to be. The staff is very friendly and will help you answer questions if you have any. The name gives it away they specialize in mostly tea, so you can have your standard tea, tea lattes, champagne cocktails with tea and then there are some different options to food. Tea is one of my favorite drinks so I asked if they had anything that was earl grey based, they said there didn't have anything that was specifically, earl grey but they did sell me on a lavender London fog latte which I really enjoyed. To go with the tea I decided to get one of their macaroons the flavors vary and I ended up with a bourbon pear that I had to pace myself with and not demolish in one bite. It was an all-around great experience and I'll be back again! read more

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I got the mango passionfruit ice tea with mango boba and no sugar. It was nice and refreshing. Good thing to drink after shopping around. I enjoyed seeing a great selection of teas. One can get ice or hot, latte, or frozen with the option of having boba added and your choice of no to one's prefer sugar amount. read more

HoiTea ToiTea - Mango Passionfruit ice tea with no sugar - Coffee & Tea Near Me - Indianapolis, Indiana

This review is only based off of one visit and purchasing one item. I've heard great things about this tea shop (mostly the BR location) so perhaps I'll need to visit again. The customer service wasn't awful but definitely sucked. Just a mumbling unfriendly person working the cash register. They weren't mean, but made me want to quickly end this interaction. The counter also just seemed a bit messy as well. I got a lavender dog macron. For the record, in the last two days I've also gotten macrons from the Gallery Pastry Shop and the Macron Bar, which specialize in this item and service delicious macrons. This one came out of a Rubbermaid container in a cooler (I watched him get it) so it was served cold. This made it much more "meh" tho I know it gets warm and sunny there in the middle of the mall, so I get the need to make them cool. But also the taste was very underwhelming. There was a sample of cold green tea (well, room temp by the time I got to it - they had it out a while) that tasted alright. So maybe yay for the tea (I'll try it if I ever return) but meh for macrons. read more

Awesome tea spot, owned and operated by Justin and his wife (didn't catch her name). Hard working and ambitious. Justin whipped me up a delicious root beer concoction, paired with a few of their amazing macaroons . I'll be back! read more

This place has friendly staff and a wide variety of tea options, in hot, cold, and latte forms. They also have some coffees and alcoholic beverages too. For your munchies, they have bagels, muffins, scones, and several types of cookies. Catering is also available through this shop. For those who have been to the shop in Broad Ripple, this is a little different experience. In BR, it is a tea shop that has merchandise and meals including soups and sandwiches. It is a place to sit and relax. The Keystone at the Crossing (KatC) location is a place to get in and go. It is located in the center of the food court with a circular counter. One spot you enter the ringed off area and place your order (note that they have paper menus for you to help yourself to so you can decide.) To the left is a place to pick up your order after paying and giving your name. In the space between the order and pickup counter is a display of the teas. I assume you may be able to smell the teas to help you decide, but I didn't. (I suggest asking the clerk before opening them.) Because teas require water heated to near boiling and then being allowed to steep for 3 to 5 minutes (dependent upon the type of tea), you will expect a small wait for your order. Fortunately there are lots of seating spaces near the shop. I played it safe and simply stood and waited for my Apricot Cream hot tea. The aroma and taste were really great. The only problem is that it was served too hot so that I had to wait another five to ten minutes for it to become drinkable. I make tea at home and watch my temperatures so that by the end of a five minute steep, I can drink it without a scalding risk. Not so lucky here. Blowing on an insulated cup which doesn't cool it off much, so I did get a bit of burn on the first sip. Seriously, if they had managed to keep the tea at more drinkable temp, I would have given five stars. It's nice to have a hot beverage option inside KatC. I think I still prefer the BR location because of the wider options and the more relaxing atmosphere. Review #2188 read more

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Shopping at the keystone crossing mall and needed to take a break. I didn't want to eat so this was perfect. A blueberry Açaí Banana smoothie!!! I told myself it was 100% healthy. I sat and relaxed in the food court. It was delicious. They have plenty of other drinks and flavors. Many in line with me were getting the boba drinks. I'm just not ready for something solid like that in my drink no matter how fun it looks, that's just me. read more

Love the convenience and quality of their iced teas! The workers are incredibly friendly and are willing to go the extra mile. The tea was too sweet for my taste buds and they were adamant about making sure it was perfect! Will definitely be back. Recommend the Mango Passionfruit tea! read more

Overpriced, watered down. Flavor was not enjoyable. 9$ for this and I couldn't force myself to drink even half. And I am not looking for a reply so don't bother, I'm just trying to save others from making the same mistake as me. If you are a fan of a bold tea taste do not bother with this place especially for the price and quality. You can make better at home read more

HoiTea ToiTea - Caramel apple tea latte - Coffee & Tea Near Me - Indianapolis, Indiana

Worst boba I have ever had. I got the chai latte boba and it was vile, I wouldn't even recommend this to my worst enemy!

Bubble tea is a favorite amongst me and my friends, and when we saw the Hoi Tea Toi Tea booth in the Fashion Mall's food court, we knew we had to stop by for a refreshment during our girls-day-out. Unfortunately, we were a bit disappointed with the limited flavor selection, and the lack of an option for substitutions. My friends and I all agreed that the bubble tea lemonades were delicious, but they would certainly be more enjoyable with more drink and less ice. One thing that would be really helpful is if the menu was displayed on large sign because the line would probably move faster if people knew what they wanted before they approached the ordering counter. Also, the prices are outrageous compared to other bubble tea shops in the area. One drink (which, to be fair, was served in a extra-large cup) cost me $9.54. Overall, Hoi Tea Toi Tea was a fun place to hang out while shopping, but I wouldn't be dying to go back anytime soon. read more

Amazing!!!! Try a Vanilla Coconut Latte with CBD Customer service was great, explained the menu and offered recommendations . read more

HoiTea ToiTea - Vanilla Coconut Latte with CBD - Coffee & Tea Near Me - Indianapolis, Indiana

The service was horrible just because I was a child. Though the food was great. After I left I heard them laughing at me. My server was a teenager. The interior and exterior were both great. It looked pretty good and they were even selling teas and things. O had the peaches and cream and it was pretty good but it made my stomach hurt. I will probably not be going back. read more

Was in town for a business trip and was craving a good cup of tea. The closest thing near by was this location and decided to give it a try. Even though it had up and down reviews, I thought it was natural because of it's location. I was impressed with the simplicity of the business, but with the wide array of items on their menu. It's not your typical "asian" boba tea location, but a bit Americanized. Overall it was good, because I got something I knew i would enjoy. I was just surprised when they meant low sugar, it really meant ZERO sugar. haha read more

HoiTea ToiTea - Peach Tea - Coffee & Tea Near Me - Indianapolis, Indiana

I have been to the HoiTea ToiTea located in the food court of Keystone Mall twice and both times, I have only been disappointed. After my first experience, I thought it was because of the choice of tea I picked so the second time I asked them for recommendations based on my liking, and the response was "I don't know". They were out of tapioca so that was other disappointment. When I asked her what popping bubbles were (substitute for tapioca), she simply pointed to a jar. Well I don't have superpower to know how things taste by just looking at them. When I asked her what flavor would go well with the tea I'm getting, she didn't help. All in all, I'd say that if you really want to have bubble tea, drive 2 miles to Tsoacaa in Castleton because they are willing to give you a good customer service along with good bubble tea. read more

I was so excited to hear that my favorite place now has a second location! It's so much closer to my house and I often meet friends at the mall to walk around and shop so I am pumped to have a new place to grab a drink and treat. HoiTea ToiTea is the PERFECT place to stop in at the mall for a drink and a bite to eat. They have so many kinds of drinks so everyone will be happy! I love the seasonal teas. You can get hot or iced tea, a hot or iced latte, and even alcohol drinks, tea infused champagne, beer, and mimosas. The menu is very large so I am sure I missed drinks. It was handy to grab a paper menu to look over the choices. I love the iced tea lattes. So many fun flavors. Butterscotch Pie and Vanilla Almond Coconut are my favorite right now. We got iced teas today. The strawberry orange peach was amazing! They have a large counter to sit at and of course there is seating in the food court. I was a little jealous of the people drinking the tea infused champagne today. It's unlimited on weekends and I am hoping to plan a friend's get together soon. If you are in the mall stop by! We parked in the garage after a few times around the lot. There are always spots in the garage even if we have to walk a bit. It was our only plan today to stop in for drinks. read more

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BEST tea shop in the world. I live in California and everytime I am in the Midwest I make sure to stop by. Their tea is not made from powder or syrup; instead it is local hand blended tea! Also, they have AMAZING baristas specifically Essence... I think her name. Also, the owners run a very clean and efficient tea kiosk. Basically I am saying you better visit here. read more

Edit: After a difficult experience with an employee, the owner reached out to me--extremely friendly and considerate-- and has come up with a means to mitigate the problem. This is a wonderful thing to see in a local company; taking care of the problem immediately! Thank you!! read more

Took my first shot here last week. I got a smoothie; it waS quite good. Lots of fruit, nice greens. I added protein powder, which seemed to be vanilla flavoreD. I didn't care for that. But next tine I'll ask. I have no real complaints. . There was a lot to chose from. I had to ask for help. Almost too much to choose from. Luckily: Great service, quite helpful. They have an excellent spot in the dead center of the food court. It looks like they'll have to do a lot of business to survive. I'm going back to try the many choices of teas. I'm rooting for them. read more

I absolutely love this place!!! Alex and Justin are fun and friendly, and they offer a good variety of drink options, including adding boba to your tea. Plus they have the small nugget ice! read more