Deanna E.

I decided to try HoiTea ToiTea at keystone at the crossing today. I got the caramel apple latte with Boba. I asked for half the sweetness and a substitute of oat milk. The girl at the register was so pleasant and happy to help. She gave me a little history about the company and was willing to answer any questions I had. The drink itself was sweet and delicious. The Boba tasted fresh, which was a delight. I was told they have some holiday drinks coming out and I'll surely be back.

Mariam W.

I enjoyed this establishment when it had a store front in Broad Ripple. The tea infused champagne was so so good!! I was sad to see them close but happy again when the reappearance at the Keystone Crossing Mall happened. Then saddened again that tea champagne didn't make it on the menu. Then a few weeks ago I ordered the vanilla almond coconut latte.... BALLER!! It is so refreshing and pleasant tasting. I will be ordering it every time I go to the mall to get my walking steps in with my daughter (yes, I go there to walk and not always shop). I might try the taro custard soon too. Taro is a favorite of mine.

Richard P.

I'll be the first to admit I've largely been avoiding malls since the pandemic arrived. I finally made it back over to the Fashion Mall now that I'm vaccinated and still masked - I'd heard that Mimi Blue had some different sandwiches now and I also wanted to finally get myself to try out this location of HoiTea ToiTea, a locally owned tea shop located smack dab in the middle of the food court where Pinkberry used to be. I was concerned they might not survive the pandemic, but they are still here with what seems like a slightly expanded menu. They serve up Bubble Tea, Lemonades, Lattes, Brewed Teas, Coffee Lattes, Espresso, Hot Chocolate, French Press, and a delicious frozen dessert called Taro Vanilla Custard that you can get in a cup or cone (or both - ask them!) with eight possible toppings included (I believe just one of them, but I may be wrong) at a price of $5.95. This is a great location. It looks great in the mall and is well situated in terms of the pandemic. Entry and exit is well marked and all employees are masked. The mall itself requires masks and quite a few of the stores have clearly marked limits on entry clearly marked and enforced by employees. In terms of masks, I'd say the vast majority of folks were wearing though the usual "the nose is actually part of the face" issue is occasionally present. I actually got cut in line - something the young man working the counter saw and looked at me as if to say "Do you want me to enforce it?" To be honest, I knew I had no clue what I wanted or about the menu - so, I deferred (plus, they had a cute baby. It gave me time to make weird googly faces through my mask). That same young man ended up serving me (2 registers were open). He was quite friendly and helpful. He explained the menu, explained his favorites, and made sure I understand what each product was and anything in particular about it. It was patient and helpful. There was a sign about a reward program - I do wish he'd mentioned that but out of fairness I also didn't bring it up. I ended up ordering the Taro - a mildly sweet very starchy tuber often used in Asian desserts. It's known as being ideal for ice cream and I'll definitely reinforce that. It was amazing. I also got a chocolate topping. While it's relatively modest in size, it's quite good. From what I've read, the Taro is so starchy that making ice cream won't involve eggs (which is great for those of us with egg allergies). As a tea drinker, I look forward to trying their teas. I'm also a huge hot chocolate fan. And Espresso. And latte. I don't like bubble tea. I draw the line there. Seriously, this is a great place and it's close enough to the door that you can easily get in there and maintain pretty strong boundaries. Tables are situated well. You can also get HoiTea ToiTea delivered by GrubHub and DoorDash. I'll definitely be back!

Chelsi B.

I'd never had boba before and was drawn to Hoitea Toitea to try it for the first time. I was a bit anxious because I had no idea what to order but I was led in the right direction with a strawberry boba in raspberry hibiscus tea, lemonade and strawberry cane. It was delicious. The worker who recommended the drink said he drinks it like water and I can honestly see why. I love the drink I got and the employees who were awesome. The food looked tasty too and I feel like I missed out on it. Also, bonus points because I messaged the business later and you can bring your own cup to reduce single use plastic. I was informed there may be an upcharge depending on the size of the cup, but it's totally acceptable to bring your own cup. Between a reusable cup and a reusable boba straw, I won't be creating any plastic waste by going back here.

Kiara S.

It was the grand opening for the store in the fashion mall, so i decided to stop by to give it a try. I had got the pineapple melon punch bubble tea lemonade and it was good. This was my first time ever trying a bubble tea and it was not bad at all. I will say the store is on the high end because I paid almost $9.50 for my drink which was a 32oz I believe. The store only had one size that I could tell. The location is a nice location in the food court of the mall. Also, the employees were friendly and they explained everything to me. Overall I had a nice experience.

Tim W.

The girls and I were out shopping on a daddy daughter date and the girls really wanted bobba and we came across Hoi Tea Toi Tea and to be honest I usually have to doctor up the existing recipes/ formulas to get something as fruity as I like it and for the first time I really messed up by doing so. I asked for a tropical banana and I asked them to add a little acid and berry mix to it, Aria got just the tropical banana and Anya a pumpkin spice latte, and Aria's tropical banana was the best fruit smoothie I have ever had EVER! I went to tell Justin (one of the owners unbeknownst to me) to suggest that people not mix the flavor because they are are spot on especially the tropical banana, and he gave me a new one and it was my fault. I said no that's alright and he insisted, he said that they are not cheap and we want you to be happy, well I'm beyond happy. Thank you that's why your the owner!

Niki B.

I'm writing this review while I sip a steaming-hot mug of Vanilla Almond Coconut loose leaf tea from here. I hadn't realized that you could buy bags of tea leaves here in addition to actual drinks and it's made my start to this week that much better! I'd been looking for some better tea options (than the ones just offered at the grocery store) and THIS is the spot. There were mango mint loose leaf teas, blackberry mint, and bourbon fruit tea that I'll be back for too (those were my favorite ones after smelling them all). Support this local tea shop while getting your shopping done! The owners are super sweet and hardworking, and you'll enjoy the offerings. Here are a few cool tidbits for you to know: -They do BOTTOMLESS mimosas/champagne-tea cocktails for only $20 and it lasts all day. Make your shopping a bit more fun! -They have delicious macarons that are actually infused with their tea flavors! -They get their tea from Nelson's Tea, which also allows you to buy bags in addition to the cup of tea you get onsite. -They have a few baked goods including a bagel and cream cheese if you need a quick breakfast!

Stefanie S.

I've tried a few teas and decided to switch it up. I'm not a fan of banana, but the strawberry and banana smoothie is on point and you can barely taste any banana. The staff was helpful with me deciding what to get. It's located in the food court at the fashion mall, so it was quick in and out for me with no wait time.

Lisa T.

I've started becoming a tea drinker since I'm not a big fan of coffee or soda. It's mind boggling to see how many types of tea there are nowadays: hot, cold, latte, fruity, you name it, they have it! It seems like I lean towards the fruity and herbal teas, but with so many options available at HoiTea ToiTea, I can't wait to discover what my go to's are. If you are a big tea connoisseur, I would suggest buying their green plastic cup for $14.95. With that reusable cup, your first drink is free and all future drink purchases are $0.25 off. Any saving is better than none!

Min X.

A lot of ice, not much juice at all. Not exactly like the other milk tea place. They have special flavor that they created.

Brittany U.

Macaroons. Need I say more? The macaroons at HoiTea ToiTea are magical. They are made with brewed tea from HoiTea ToiTea. They are made in Illinois and brought in. The reason I am giving 4 stars is because of the messy, unorganized, dirty set up they had. We were there for an event in the mall before they opened at 12 and the place was already a disaster. When you are sitting at the bar trying to enjoy your drink / snack the last thing you want to see is a mess. Just my opinion. In response to the owners hateful response to my review. I worked food industry for many years before graduating college. I do know that things can get disorganized. But I also know that what the customer sees while enjoying food/drink at your restaurant affects their view on the establishment. There are plenty of cabinets to hide the random junk laying everywhere. In regards to the free cocktails, yes they were great. Thank you. But is was not something I purchased, thus not something I can leave a review on. From reading other reviews about this place I can see I am not the only person the owner has hatefully responded to. Grow from these reviews, quit making excuses for the things people bring to your attention

Megan W.

This Fashion Mall location was actually my first experience with HoiTea ToiTea although the Broad Ripple one has been opened for a while. The staff is very knowledgeable about the products and I love that they make useful and honest suggestions. They offer CBD oil as an add on to beverages and they offer hot and cold variations of a lot of options. I saw a sign that also advertised boba options so I will try that next time. I left with a couple of macarons which are huge! They had really good texture and the lavender fog flavor tasted amazing.

Chris M.

I love boba tea and always get one whenever I see one. So, I was excited to see a new boba tea place at the food court in Fashion Mall and figured had to give them a try. Verdict: Disappointed and one of the worst I've ever had 1) Too much ice 2) Boba texture was weird - wasn't cooked right (slimy on the outside and very hard inside) . 3) Tea was water down and had an unpleasant after taste. 4) Way overpriced (almost $10 after all the up-charge for extra). So not worth it. I gave them 2 stars for their friendly service and presentation. This review is just for their tea, so I hope their coffee is better. The nickel and diming seems petty. Definitely its a one and done for me, especially at their prices.