BEWARE - Confirm and Verify the material - (Used cheap replacements) - They installed a cheaper…read morecarpet and padding than purchased. My partner and I recently bought a custom home in Round Rock and was connected through High Tech Flooring and Design to look at the different options and upgrades that we could include the house. The representative was super nice and supportive in helping us pick our our design and going through all the options to have available. In the sense, we also felt compelled to upgrade both the carpet and Padding, specifically the spill guard and upgraded carpet pile lengths. After 2 months later, and closing on the house, we noticed one of our floor was really squeaky and had to pull up the carpet to make sure we can drill it in.... and upon inspection, we realized what was installed was not the correct padding or carpet length. (Pictures displayed between sample and our carpet padding.) Spillguard is on the left (what we ordered). WE would not have known if we didn't have to also fix the squeaky floors - It's been difficult to get them to verify the correct padding, and getting a response from the office on how we can get it resolved. We brought it up, and requested that they bring in movers to help move the furniture and replace it, we're still in the process. They also had movers who wouldn't move back everything as requested - which made it difficult since my partner just had surgery on a torn ACL which meant we still had to request friends to support for something the company did wrong. They would also not verify the correct carpet that we upgraded. At this point, we believe this may have been an intentional intent to help save the company money. I believe they were banking that the new home builders would not have checked on the material that they purchased to help save on costs. MY recommendation - For anyone ordering carpet from High Tech Flooring, make sure you have proper documentation and verify when they are installing to ensure the correct flooring during the process.

If I could rate them 0 stars, I would…read more I just closed on a beautiful D.R. Horton home, and the doors, door frames, walls, baseboards, quarter round, and flooring was in absolute perfect condition. Shortly after close, I hired High Tech Flooring & Design to replace the carpet in all bedrooms, closets, and master bathroom with the same flooring installed in the main areas of my home. I am HORRIFIED to say that they did a HORRENDOUS job and are refusing to repair the damages, which amount to the cost of the entire installation based on a quote received from a trusted third party general contractor. When I went to inspect the home, I was appalled to find the floors and baseboards covered in sawdust, the walls, doors, door frames, baseboards, and quarter round damaged. The wall texture has been damaged, there are marks, smears, and scrapes on the walls. The baseboards are absolutely shot to hell with dents, black scuffs and scrapes, the boards are splitting where they meet quarter round. The quarter round was installed so badly that it is splitting where it meets the baseboard, doesn't even flush with the baseboard, and there are exposed nails and wood chipping off the quarter round and baseboards. My bedroom doors have chunks coming out of them where the installers knocked the flooring into the door, and all door frames have chunks missing or have been scuffed, marked, dented, and damaged. They also uninstalled my toilet and attempted to reinstall it. However, I have zero confidence that they reinstalled it properly based on the abominable work performed thus far. As such, they need to hire a professional plumbing company to reinstall the toilet properly. When I confronted the project manager, Enrique Juarez, he told me I should expect damages and it was on me to cover the repairs. I attempted to reach his superior but am currently being stonewalled by the company. DO NOT USE THIS COMPANY, as they are not ethical and do not care about the quality of services they provide, or in this case, didn't provide.

Our experience continues to be excellent. We had the bull-nosing on one stair come a bit loose so…read morewe requested service under the warranty. Garett Koch--the very professional and friendly owner--quickly sent his crew out and it was fixed lickety split. Can't ask for more. Highly recommend this local business.

Was a happy customer once. Am needing a minor repair done. Can't seem to get any help or respect…read moreout of them. Zero quality customer service after the initial sale. I'd highly recommend steering away from this place. The guys just got done doing a repair on tradition pieces. They first replaced only one piece so that the two pieces don't match in color. See photo. I asked them to fix the whole thing, he finally did but now the piece that he repaired has chunks out of it. Not sure if he used a used piece or did that while repairing it.

We called Manny when we had a major roof failure which led to the ceiling in our kitchen leaking…read moreand crumbling. He was so responsive and came the next day. The project required a lot of work- not a DIY job for us. He and his team demolished, abated and rebuilt the ceiling. Wow! Such an amazing job. His price was very fair (we didn't have time to get multiple bids- but the price seemed very good). And he started the same day! He also worked during the week of Thanksgiving- coming daily to check on the drying-abatement issue. Additionally he finished strong- with the final touches and cleaning up. His work is very professional- using all right materials to protect our kitchen, equipment and supplies to do the job right. We already want to use him again- hopefully when our ceiling isn't falling on us! His work felt like a combination of professional and treating our home like his own. Just call him!

We had a major hail storm with baseball and golf ball's size hail a few months ago and the back…read moreside of our house was badly damaged with golf ball's size holes on the hardi siding. We contacted several other roofing companies that were working in the neighborhood and their bids were at minimal, 5 times more that Manuel's bid. We have selected Centex Carpet and Paint over other large Roofing Companies. Manuel was very honest, sincere, kind and considerate. He did not asked us to sign any contracts on the first meeting, and he suggested several options of fixing the back siding. Manuel had waited until the weather was sunny and warm with no rain in the forecast and completed a great job on our back siding. He replaced areas with holes and painted the entire back side of the house. Remember, Manuel's bid was at least, 5 times less than other local and national roofing companies that had their company sign all over the neighborhood. I strongly recommend Centex Carpet and Paint. We will be contacting Manuel in a few months to paint our house and replacing the carpet.

JH Surface Tech was great from start to finish. Joe gave me a quote extremely quickly through Yelp,…read moreand his rate was amazing. He showed up with top of the line equipment and cleaned my whole house in less than 3 hours - the carpets look brand new! Even better, despite some heavy stains, his invoice matched his quote. Joe cares about his customers and his business, making him easier to deal with than the larger carpet cleaning companies, and making your carpets look better too!

They were recommended by a Georgetown Property manager. Did a great job cleaning up a rental house…read moreliving room carpet that had some bad stains in it. Liked it so much had them clean up 2 smaller area carpets with pet stains in it. Very prompt. Very reliable. Definitely use them again in the future.

Terry and his crew are A M A Z I N G! He did a HUGE remodel for our rental property and he came in…read moreunder budget, sooner than expected and he took care of all the details, all the while I was on vacation! I told a colleague I felt like my brother was taking care of me! He is completely trust worthy, ethical and kind and that's important to me. We have also used him for carpet cleaning and will definitely use them again.

We needed 2 carpeted bedrooms cleaned. Terry was very professional and worked hard for two hours…read morecleaning - then set out fans for quicker drying. Every spot from dirty shoes was lifted. Thank you so much! Our cat fled the scene and is hiding under a bed.

We had a horrible experience with Floored. Most of the finishing work had to be rescheduled 3 or 4…read moretimes because their sub-contractors just didn't show up. Not sure why our original review was taken down by Yelp? We had our bathroom tile chipped by someone working for Floored. Also, the days they were here our bathroom was disgusting...other contractors did not leave our bathroom covered in urine, that was them. Probably the worst was the attitude of owner, Ty Storey, getting upset with me when his tile guy installed the wrong tile. In an agitated state he angrily stated it was not his fault the vendor sent the wrong tile, to which I agreed. However, it was his fault the wrong tile was installed --- the Floored staff should do better than rely on the client to accept the wrong tile. That's what he wanted me to do. That tile sat in their warehouse or store for over a week before it was installed...absolutely no one checked to see if it matched what was ordered. Our experience with Floored continued to be unpleasant because of the horrible relationship they have with their sub-contracted installers. The client is put in the middle having to reschedule after last minute cancellations and no-shows. Nightmare! A very expensive and tedious nightmare.

We had such a difficult time trying to get vinyl flooring installed in our new house because so…read moremany other companies continued to push the installation back. I called Ty and Mike at Floored in desperation before Labor Day Weekend to see if they could possibly start that weekend so we could move our things into our house by the end of the weekend. I was shocked when they said they could do it and they actually followed through unlike other companies. Miguel and his colleagues, who work for Ty, did most of the work and did an amazing job!

We love our new floors!! The entire experience was wonderful. Sam is patient and has a lovely…read moreno-pressure approach. Most importantly the install went smoothly and the final product looks amazing. His team worked hard for two days and were extremely reliable, diligent and easy to have around. Sam showed up each day and took his time to look everything over, giving bits of instruction to his team here and there, and to check in w me. Wonderful! We would definitely recommend Floors Next Day to anyone wanting an exceptional flooring experience. Thanks Sam!

Floors Next Day did a great job replacing floors in my home ! I absolutely love my new floors !…read moreTheir customer service was superb ! The work crew arrived on time, they were hard working, courteous, and always respectful of my home. I highly recommend Floors Next Day !

I've used Daddy's Carpet Cleaning many times. When I moved back to Austin in 2005, we lived in a…read morebrand new apartment with two dogs who were under two years old. Needless to say, they had some accidents. Daddy's saved the day for us then, and every experience since. Yesterday we had them clean our carpets and do a kitchen tile cleaning and grout scrub. The difference in the look of our floors is outrageous! It's like one of those teeth whitening infomercials was performed on our floors! And for less than $150, it was unbelievable. Our technician was early so he called ahead, and finished the job in about an hour. He was clean, courteous, and actually really funny. If your floors are dirty and the carpet no longer matches the drapes, call Daddy's. They'll do what they do for a great price, on time and with excellence.

I have not used Daddy's Carpet Cleaning yet, I will in the near future when, if it rains in Austin…read moreand my kids track mud up the carpeted stairs and into their rooms I plan to do so. I observed the cleaned carpet at a business I frequent and asked the owner to tell me the name of the cleaner. This is a highly trafficked business and I definitely noticed the before and after in the look of the carpeting. From the resulting cleanliness I asked for the name and number of the company and it was Daddy's Carpet Cleaning. Great job in the work you did and I look forward to a visit from your company soon!