Recently a company connected with Dominion contacted my husband and me to offer a home energy…read morereview and estimate on weatherizing our house in time to take advantage of the tax credits available until the end of the year. Since we did not know enough to evaluate the proposal he provided after his review, we talked with someone we knew who was volunteering with a climate advocacy group in this area. He suggested we contact Mohammed at Home Energy Solutions for an energy audit. We did so and were able to schedule it very quickly with Mohammed spending a great deal of time doing a thorough inspection of our three attics and our many windows and doors. We were surprised at just how bad the situation was in general air leakage, in the ductwork, and in the insulation over one part of our house where, from the pictures Mohammed took, it looked like a raccoon had gotten into the attic and torn up the insulation. When Mohammed sent us a contract to fully insulate our three attics, removing the insulation in parts, sealing the edges and around lights, and more, and we had a ton of questions, he promptly responded with clarifying information and willingness to adjust the work and add on caulking our windows and weatherstripping a door and more. Also, the price was most reasonable -- significantly less than the other company with more items included. He then scheduled the work at our convenience and his team of three, led by Eric, arrived promptly at 8 AM and worked hard until 5:30 pm. In the 53 years we have been in the house we have done about five major remodeling jobs/additions, and a whole bunch more of minor improvements. We have been very happy with most of the firms and workers, and a couple less so. Of all the crews that have worked in our home, Eric and his team were outstanding in every way -- so helpful, courteous, hardworking, quiet, neat, patient in answering questions, and so much more!!! They cleaned up afterwards and it was great to wake up this morning and feel the notable difference in the especially leaky part of the house. We cannot say enough good things about HESS -- Mohammed, Eric and the other technicians!!! And, we are looking forward to significantly lower energy costs. If you want a great job, at a reasonable price, HESS is the place to go!

Edit: Just had weatherization done with HESS 2 days ago and WOW! We live in a three story town home…read morewith southwest facing windows and on a 90 degree day like today the A/C has barely had to turn on. We are so much more comfortable and I can already tell we are going to save hundreds on our power bill every year. We are just blown away at the quality of work that was done; it really feels like the biggest life hack. We love that it came with a pearl certification too so we can have documentation in case we ever want to sell. Just an unbelievable value and we can't believe we didn't do it sooner. Thank you so much HESS! Such a great experience! Wanted to see the best way we could improve the comfort level of our three story townhome and now we know how to do that and so much more. Mohammed was so knowledgeable and professional and truly was a pleasure to work with. An home energy audit is a must for every homeowner and Home Energy Saving Solutions truly feels like the gold standard of that.

We had an energy audit completed with Zero Draft. They did a thorough inspection of our home to…read moreidentify energy savings and recommendations to improve heating/cooling efficiency. During the inspection they also provided water flow management devices for our showers, replaced bulbs with LED, and installed a smart surge protector in our media room. The report they provided gave us recommendations for insulation, tuneup, and other installations to help improve our HVAC efficiency. The quote included prices and rebates available. We easily selected the options we wanted and scheduled the work. It was a fraction of the cost if we had engaged contractors without going through the energy audit. They managed the rebate process and we only had to pay the remaining balance. We had blown-in and spray foam insulation done in our attic. Once this was complete, Zero Draft retested and showed that the install increased our efficiency by over 20%. I can actually feel and see the difference. It's noticeably warmer inside. Our roof used to have frost on half and not on the other half because so much heat was rising up. After they installed our insulation the entire roof stays frosty and more f the heat stays in our living spaces. They even got into spaces I never thought were accessible!

Zero draft recently used for BGE sponsored house inspection as well as suggested work. First of…read moreall, showed up on time ( seldom does this happen). Very professional and extremely knowledgeable representative . Explained in detail what was going on and in detail what suggestions were. No pressure. I hired for extra work. Steve Miles

They sent out a rep to check on possible energy savings on a program with BG&E . Ken was on time ,…read moreresourceful and full of information . The staff when I call in to schedule are lovely and great to deal with . I have been a working carpenter for over 39 years and I know quality professionalism when I see it . I would recommend this company to anyone I work with .

I have read the other review and yes, MORE EXCEEDED EXPECTATIONS!!! These guys are so friendly, so…read moreaccomodating and, while we're at it, AMAZING at what they do! I had bathroom vent fans, a dryer, an attic fan, insulation and a vapor barrier all installed in my home. These guys went above and beyond every single day! I work for a company who believes the "Devil is in the Details" and nothing is more true! I came home expecting it to look like contractors had been in my home and there was no sign left behind except for phenomenal work! While they were there they also installed downspout extensions that I never expected and today my cameras caught them in the act!!! They were putting new light bulbs in the cans on my front porch! THANK YOU, THANK YOU, THANK YOU, Total Home Performance, for understanding what it takes to give great customer service, for exceeding expectations and for doing it all as just a regular part of what you do every day!!! #ThankYou !! You have given this hard-working Single Mom a whole lot to be thankful for!!!

The initial quick check on my home was great! They came in and performed the evaluation, provided…read moresome light bulbs and a power strip along with recommendations to improve the comfort of our home. The situation following this is why I rated with 1 Star. Numerous delays led to 6 months of waiting to schedule and complete work. Once work was scheduled, issues that I wished to have addressed were not addressed in the work that was done. Work that was promised was not completed with some being credited back. However, other work that I wanted to be done I was told would be at additional charge after they were done. Be very careful to get everything in writing clearly and have them walk thru what work they will perform. I had an energy audit done at my old home with another company and never ran into any of the issues I did this time.

I made multiple efforts to contact Ecobeco to schedule an energy audit. I tried email, their…read morewebsite, and phone (2 voicemails). On what I told myself was my last attempt I got through to someone but was told the schedulers were in a meeting and that they'd get back to me later that day. However, I never heard from the schedulers. I tried once more and left a (third) voicemail. Still no response. I used Ecobeco for my previous house and was very pleased with them. But from my recent experience, the quality of their customer service seems to have fallen off a cliff.

Edge Energy has redeemed themselves in my estimation! Caught in the throes of the bankruptcy of…read moretheir major supplier, Sol Systems, they have risen back to the top of my preference list. It did take some time for them to respond to my numerous requests, but the result was that they showed that my initial trust in them was warranted. I will continue to do business with them, AND recommend them to anyone seeking a solar energy vendor, as well as anyone seeking to improve their home's energy efficiency.

Updating my review for two reasons: 1) it's clear that leadership at the company is focused on…read morecustomer satisfaction and improvement now since they recently reached out to discuss my experience and they worked to make it right. So my guess would be that if someone did a job now, they would make sure the customer was happy (versus ghosting them like in my case in the past); and 2) I have no ongoing complaints about the work. Our house does appear to be better insulated (I.e., energy costs are lower in the summer and winter) and we haven't had any additional leaks or other issues.

After the work done in clawspace the house feel cooler than before. The crew came in and fisnished…read moreinsulation so quickly about an hour. And the manager came by check the made us think this was really effective work. It is really poor job. Dont waste your money with this company.

Wish this could have been a much more positive review but unfortunately I had a rather negative…read moreexperience working with Comfenergy. We had the provide insulation in the attic of our house and were told afterwards that they would follow up with us to make sure the other rooms in the house were taken care of. Once they completed the larger more expensive project in the attic they stopped answering my calls, texts, and emails. They had someone come over to the house to check the other rooms had them pull up our floor boards to take a look then never followed up to actually provide the service. I have called both my point of contact and the office multiple times with no response. As a result I am having to go with another company to have the rest of our work done which is extremely unfortunate. I really dont post reviews that often but I just wanted to relay my experience as I use yelp for a lot of my home service projects and rely on honest feedback not just artificially generated positive reviews.

I've volunteered here a lot, and the people are warm and friendly. I always feel welcomed whenever…read moreI stop by.