Wanna say this is an amazing shop compared to other shops around the area I recently took my 06…read moreTacoma there to get an alignment done after a 6in lift kit install. They did a great job but due to the nature of a 18 yr old coming in saying he did a full 6in lift kit by himself and all he wanted was a alignment is skeptical to say the least ALSO ONE OF THE ONLY SHOPS AROUND THAT DOES ALIGNMENTS ON LIFTED TRUCKS The alignment itself: honestly pretty good however have a slight lean to drivers side which they blamed the tires for (it didn't do that previously with my 3.5in lift) which was not the culprit I later found culprit to be the lower control arm bolts due to finding that the bolt side is stationary with the alignment washers while the nut locks position of them into place and finding one washer isn't aligned the same way on opposite side meaning the bolt is stripped were the washer is most likely due to tightening on wrong side which very well could of been my fault during install of lift kit. it's a 10$ bolt and 4$ washers and I'm not gonna be blaming anybody unless I know for sure who it was especially over 14$. Customer service: absolutely amazing they were really nice people very transparent with me and helped me look at pricing for tires that I needed regardless of if it was effecting alignment or not. Also hooked me up with a goodie bag!!! Also bilingual! About the techs: Occasionally they would come in to the waiting area to ask me about something that the techs wanted to know (the techs are mostly Spanish speaking which I can understand but not speak fluently) and the techs are thorough with what they need to do they test drove it more than once and made some small tweaks. Extra notes: I did get a few questions about what a sound could be I told them they could bend the rotor dust sheild because I was planning on replacing it anyway (yes that was the issue) The bad: the damn pothole in-front of the shop is the worst part of the experience I swear one day (if it hasn't happened already) it will take off someone's bumper or side skirt it's a 4in deep hole that they need to go around or through

Professional down to the ground. Courteous, informative, and honest. I cannot say enough good…read morethings about this shop. I took my old Sonic in before a long trip for servicing. The mechanics fixed a number of issues that could have been a real problem for me if the issues had failed on my trip. Easy Street provides a three-year warranty on all repairs, they gave me complimentary Uber transportation to and from the shop, and they gave me consistent updates on the status of the vehicle repairs. I will never take my auto anywhere else for any kind of repair or service. Just the best!

Here is my review of Dishonest performance. I brought my…read moretruck rotors into have them turn down. The thickness has to be measured. If they're too thin they can't turn them down because the rotors will crack. The young kid used dial calipers to measure them and purposely applied more pressure to the dial calipers to give a false reading. Then told me I needed a new rotor. When I asked him what the minimum thickness was he couldn't even tell me . This is an old trick it's been used for years.. then he told me the rotors would be ready by noon ... wrong I will never shop at dis honest performance in Federal Way ever again......

I am not a car builder or hot rod builder by any means but i was looking for some particular parts…read morefor an older vehicle and checked these guys out. The knowledge Jimmy had was amazing. Not a typical auto parts store but a specific place for car builders. They had everything I needed and knew exactly what I was talking about when I asked questions. Not at all like the traditional auto parts stores who for the most part just don't have this knowledge. They are worth a try if you need parts or just to ask a question. They are great!!!

Shout out to Maxwell and Legend Auto Sales for making our experience effortless today. They have…read moregreat transparency, patience, and knowledge. He listened and shared great information without being pushy. I really appreciate it.

I bought a car here from out of state. They were really romancing me on the phone and promised to…read morehelp with registering the car and getting the car setup for the transfer. After my down payment went through they left me hung out to dry. No quote on transport and "forgetting" to call me back. It was clear I was on my own. I got the car with one fob and an uncut key. Something that was conveniently left out of the details during the purchase. Of course I called them to help me with this in which months later I'm still waiting for a return phone call..Ahem, Maxwell.... I had to get a new fob and both keys cut, but was told there's mysterious 3rd key out there somewhere by the programmer. Big shout out to Alex for trying to get me to send them my paperwork with the transfer in support of their side after not helping me. I'm still working on it, girl.

I didn't buy or get anything from these guys, but I talked to Nick on the phone about an issue I…read morehad with a tuner and he gave me a lot of info to get me in contact with the right people to fix my UTV. It's not very often that you will have someone spend 15 on the phone with you to help you when your not even a customer. Thank you Nick!

These guys are amazing. I wanted to get my boyfriend cars parts for Christmas and they helped me…read morefigure out the parts he wanted. They were so professional explaining everything to me. My boyfriend loved it and was so excited to get new Speedfactory parts for his car, and he has been a long time customer. They are Professional and very honest. We both will be forever customers. THANK YOU GUYS!!!

I prayed for the right car but didn't think I'd find one that fit everything I wanted. Then I…read morecalled Dan Renard at Puyallup Nissan, and by that afternoon I had a beautiful SUV I didn't even know I wanted! Cute quite smooth!!' Dan was truly a blessing, and everyone there was amazing. Such a great experience

Great place to buy a car! Great place to get maintenance done! Service department is wonderful!read more

Fourth of July weekend, every place closed, we got a flat on a road trip to Whistler - called…read moreSantis, answered on the first ring, told us to bring it in now, back on the road in 30 minutes. Could of charged us whatever he wanted but was completely reasonable. Thank you so much! So grateful for competent, honest, hardworking people.

Santi's you'll get honest service...from cost to quality, these guys are genuine, not trying to…read morefinesse your pockets. I came in with a budget, the tires I wanted were brand new but were only going to be available in the evening. Unfortunatley i had a 2 hour trip and couldn't wait, Santi then says not to worry i will get you the ones over your budget since they are available now. Got brand new tires above my budget for the same price of the tier below ! GREAT CUSTOMER SERVICE !!! This is why after 15 years, I still go there.

The team at The Car Guy 38th went above and beyond for me, and I'm happy to say I've found a new…read moremechanic, after searching for a couple of years. Communication was excellent. I was treated with respect, patience and honesty. Mike is an asset to the team. Thank you guys!

I feel I was significantly over charged!! More than dealer. IWill never do business with again…read more My Truck died in the Costco Parking lot. Turns out it was a "Lead Frame Replacement & Solenoid adjustment". An involved job that requires accessing electronics inside the transmission case. $182.00 Diagnostic, Testing and Preliminary Inspection $2,260.00 Lead Frame Replacement & Solenoid adjustment $2,442.00 Copilot search "estimated cost of lead frame replacement on F150 2014" "For a 2014 Ford F‑150 with a 6R80 transmission, lead frame replacement is a common repair for owners experiencing transmission sensor errors, limp mode, or shifting issues. The cost can vary widely depending on whether you use a dealer or an independent shop, and whether the work is covered by warranty. Typical cost ranges: Independent shops: Often quote $250-$500 for parts and labor, with parts alone around $300-$500 CarAraC.com+1. Dealerships: Can be significantly higher. One 2016 F‑150 owner paid $2,200 at a dealer, including $536.67 parts, $1,247.40 labor, $350 diagnostics, plus cleaning and fees Ford F150 Forum+1. This reflects high labor rates ($210/hour) and additional service charges. Warranty-covered cases: Some owners with extended warranties paid $1,082.72 total (parts, labor, fluids) at a dealer Ford F150 Forum."

I highly recommend these guys if you have a Toyota that needs repair. They definitely know their…read morestuff regarding all things Toyota and fixed my blown engine in a timely and fair manner. They even tuned it up 6 months afterwards because something minor wasn't quite right at no charge. They seem honest and are very approachable.

Loved my experience here. The nice folks behind the counter were eager to help me and very…read moreknowledgeable. If you have an older Toyota pick up, this place is essential.