I had a great experience working with XO Window Systems. From the beginning, Amir was incredibly…read morehelpful and transparent. He took the time to walk me through my options, explain the pros and cons, and help me find a solution that fit my budget. At no point did I feel pressured or like I was being upsold. The whole process was very professional, from the initial quote and measurements to the installation itself. What really stood out was how responsive Amir was. Whenever I had questions, he got back to me quickly and made sure I understood what I was getting. It felt like he genuinely wanted what was best for me and my family, not just to make a sale. I got quotes from several window companies before making a decision, and XO Window Systems was the clear winner. Not only were they competitively priced, but the level of service and attention I received made it feel like an exceptional value. Better service, better communication, and overall the best experience by far. I would definitely recommend XO Window Systems to anyone looking for new windows.

We recently had windows installed by XO Windows System and had a good experience overall. The specs…read moreon the windows were solid, pricing was straightforward. They showed up on time, worked efficiently, answered our questions, and made sure everything was cleaned up before they left. The windows look great and everything seems to be working as expected.

Julian is an exceptional NO-pressure salesman who approaches the process with a refreshing level of…read morefactualness and consideration. He is a true gentleman. Eternity Windows truly delivers more value than its price tag suggests. Utmost gratitude to the installation team of Frankie and Alan. They handled the entire process with utmost care, expertise, and a pleasant and jovial demeanor. From the very beginning to the end, they worked seamlessly as a well-oiled machine. The exceptional quality of the windows, the meticulous attention to detail during installation, and the overall transformation of our home were truly remarkable. We couldn't be happier with the results and we highly recommend Eternity Windows & Door.

One thing that's been bothering me for a long time is one of the skylights in my house. A few years…read moreago, it cracked during a Santa Ana windstorm. I contacted a few companies, but they all said a custom window would take a long time and that the whole process was pretty complicated, so I just kept putting it off. Luckily, last week my neighbor was getting their windows replaced, and a guy named Julian from that company kindly stopped by to ask if I also needed anything done -- which was perfect timing for me. In just a few days, they finished measuring, quote, and placed the custom order. Since they have their own factory, everything moved really fast. Today, the installer, Franky, finished the installation in less than an hour. The new frame is wider and much sturdier than the old one, and this double-pane glass is at least an inch thicker than what I had before. It's also energy-efficient. Now I'm even considering replacing all the bedroom windows like my neighbor did, so the next time we get strong Santa Ana winds, I'll be able to sleep much more peacefully.

I'm renting a house in Pacoima when the owner call me to tell me there were coming to change all 7…read morewindows I was scared cause the previous person that came to Install the windows did a mess and they left me all the trash for me to pick up and get rid of it and lasted 2 months to finish the job and was a total disaster .PVW did the opposite the came in early begin to install the windows ones they were done with the first window I was totally in shock current believe how perfect they did there job and how they clean after them self they finish installing all 7 windows by 4:00pm . I hope your business continue to grow cause your job quality is perfect thanks for your hard work and service.

They came to measure then said they would email me a quote out the door.. well that quote went out…read morethe door as I never got an email/text from them again! Guess they didn't want my business. But they had 2 young inexperienced girls come measure..and ask for a deposit w/out quoting me! and don't think they exactly knew what they were doing.

Great professional service. They were punctual to start the…read morefront door replacement. They explained the process before starting and we're considerate when the front door entry was limited access while they had the stucco dry. They also verified the small detail changes in the door handle and had me try the door several times before they left. I was impressed by the end result. Huge difference in a proper working door compared to before. Great attention to detail to explain the issue with the last door. I recommend their service for Great quality work.

If I could give them negative stars, I would because that is what they have earned. Started…read moreworking with salesman early April (omitting names so the review isn't taken down). When we told him we were not certain about the style of doors for some of the items he urged us to sign the contract to take advantage of the discount and assured us we would be able to update via a change order. Nothing would be ordered until the choices were made and the change order was executed. We have done many remodeling projects over the years and change orders are standard so we had no reason to doubt his assurances. Since then he has overpromised and failed to deliver. Every time we texted or emailed to ask about the change order status he reiterated that it was with the office, everyone was aware, nothing would be ordered and the change order would be sent - tonight, tomorrow, next day...you get the picture. After weeks of waiting for the change order so we could move on the project, we tried to escalate a number of times because based on the reviews we expected better customer service. However, we were told we needed to resolve all the miscommunications and failed follow through with the salesman that had failed to follow through. Imagine our surprise when we got a text that some of the doors were ready for installation. The salesman was shocked as he had told us nothing would be ordered until the change order was signed. In an effort to salvage the project and because we wanted to believe the salesman, we allowed for partial installation. The installation was riddled with additional issues. Wrong hardware, wrong trim, no wood molding around the door. The salesman was apologetic and did not understand why there was a disconnect. After another few weeks of messages, emails and requests to escalate, we finally got confirmation that the salesperson and the director of revenue would come to our home at 2pm on 6/22. They arrived late 30 minutes late (even though my husband had made it clear he was meeting them during his lunch hour) and the director of revenue was defensive and put all blame on the misrepresentations made by their salesman on us. During the meeting the salesman told him that the remaining doors had not been ordered. After that meeting the company STILL had the salesman follow up to ask how we wanted to proceed. He was embarrassed at that point because he was telling us the company would be able to address our concerns and they hung him out to dry. Even though it wasn't our fault, in an effort to put this nightmare behind us and NEVER deal with them again, after a few exchanges with the director of revenue, we agreed to a resolution provided they completed the project by today. No response for over a week until this afternoon when they basically said 'thanks for agreeing to letting us do what we haven't done but keep bending over backwards so we can do it in our terms'. @owner of the company you should step in sooner and not wait for the online reviews to try justifying the experience. For all those that posted 1 star reviews in the last year we should talk about options. Based on your experiences I can tell is not the individual players. It's the company.

I highly recommend California Window Masters for window/slider replacement…read more When I first started looking for a window replacement company, I got three estimates. California Window Masters was the most competitive. I also decided to do the sale through CWM's manager, Greg. From the start, Greg was kind, honest, and candid. He addressed all my concerns and was able to install all my windows and the new slider before the estimated deadline. His team was professional as well. Victor led installation and had the help of one other person. They finished everything in a day, and were very considerate (e.g., putting plastic down to not stain the carpet, vacuuming up dust, cleaning the windows). If I ever need new windows again, I know I'll go back to California Window Masters. I have great respect for Greg and the way he does business (no hard sell from him!). If you want someone trustworthy and kind, go with Greg and this company.

I highly recommend California Window Masters for anyone looking to replace their windows or sliding…read moredoors. From the initial consultation through installation, the team was professional and easy to work with. The quality of their workmanship was excellent, and the installation crew kept everything clean and organized. What really impressed me was how they handled an issue after the installation. My new sliding door was ordered with the opening on the opposite side from my original door. After discussing my concerns, they handled the replacement professionally and with integrity. I truly appreciate their level of customer service and commitment to doing the right thing. I'm very happy with the final result and would definitely use California Window Masters again and recommend them to family and friends.

My husband & I placed a very large order with American Vision Windows today. This review is for…read morephase 1 of our experience. Once the windows are installed I will update this review with phase 2. We had a very positive experience scheduling with Laura. She texted & called to set up and confirm our apt and moved things around to accommodate our schedule which we really appreciated. At today's appointment Christian came out to measure the windows and finalize our order. We appreciated his punctuality, clear communication style, and product knowledge. He answered all our questions and was very patient as we worked out a few design details. We can't wait to see our new windows installed!

We recently needed service on sliding doors and windows that American Vision Windows installed in…read moremy parents' Mission Viejo home back in 2010. I called Supervisor Valentin, and he was extremely accommodating in scheduling the appointment for my elderly parents.He fully stood behind the warranty, which gave us peace of mind. Henry and Hector handled the work professionally and efficiently. They took time to prepare area carefully and clean up any dust. Thank you to the entire team for the excellent customer service and for standing by your product!

We had a fire in June 2024. My contractor used Primal Windows for the windows, which needed to…read morereplaced for city building code requirements. Not all of the windows were replaced at this time. I called after being back in the house for a few months to get a quote for the other 10 windows. They were here to measure that day. It took roughly two weeks to get windows made and installed. All of the employees were very professional and careful. When the job was done, they did an excellent job of cleaning up. The windows look great and work well. I would definitely recommend Primal Windows to anyone looking for window upgrades.

Issac, the owner came to my rental the next day I called him. He explained to me that they are a…read morelocal family-owned business and manufacture their windows. I found them based on 5-star Yelp reviews and I experienced his great service. His price is the best among others. I am still in the process of making a decision. I gave 5 star review based on the initial interaction, his expertise, follow up, prompt and professional service.

Walter was great! Quick response time with quote and scheduling. Very personable and professional…read more Did a great job on both our shower door and tub panel.

Walter was on time and very detail oriented. Replaced some double pane windows that had leaked and…read morewere fogging up on the inside.