This review is for Level Two, the restaurant inside the Hyatt. Came here to enjoy the brunch buffet, where it's unlimited bloody mary drinks and mimosas. Obvi had to try both numerous times! Got a TravelZoo deal, which was totally worth it. I think it was something like $25 for 2 people. The buffet had some AMAZING dishes. It's been a couple weeks since I went, but a few that I can remember standing out: endless crispy bacon, seafood rice dish, benedict, and some great cold vegetable / salad dishes. Also tried a couple of the cutest little dessert dishes that came in these tiny cups. Perfect for a small tasting to end a very large brunch meal (not to mention all the alcoholic beverages consumed up until that point haha). read more

Guess they've remodeled most of the lobby and rooms as my friend told me they were more "out dated" before. Current look is very modern/trendy, especially the street level where there's a restaurant with a bar. The rooms were nice and didn't feel too stuffy. Our room had an OK view of one of the lakes, but was really facing an office building, so hopefully on my next stay, it will be a view of the river and streets rather than an office building. Only drawback, if you don't have cash to tip the bell hops, they seem to have the life driven out of them. It wasn't on purpose, but a couple of occassions, my friend and I had no cash and the demeanor of the staff quickly turned as if someone had passed. read more

We were here for a conference. I was placed in the East tower. Rooms are just basic rooms. Wasn't too impressed. They seem a little outdated. Gym facility was good for hotel gym. Food there very mediocre. Lyfts, Uber's always getting lost and end up in lower Wacker (in the tunnel). Good thing hotel is in the heart of downtown! That's the plus thing it had going for it. read more

This is essentially a high end convention center hotel - it gets everything right but does not 'wow' you like the Swissotel. Its clearly designed as a chain for frequent visitors as there are multiple levels of checking in for each rewards level. I felt a little bit like I should have been a 'gold' member to feel more special. A huge lounge called "The Big Bar" provides comfortable seating and ample accommodations as well as sufficient beverages. The lobby gives a wide-open and welcoming feel, at the expense of the not-so-obvious second floor location of the check-in desk. Location and the ability to get the rate lowered to $149.95 if you are part of a special promotion. Paying $199.00 for a night at this hotel is excessive considering the many other options in the area. The reception area is filled with business travelers and there are no nightclubs or singles' friendly areas in the hotel to pick up drunk chicagoites. On the humorous side, my friends got stuck in an elevator for 90 minutes and got half their room comped. Another friend got robbed in his room by a prostitute, but he should have known better than to use the restroom with a stranger danger in the room. Summary: amenities: 3.5/5 decor: 3.5/5 value for the money without a discount 3/5 welcome factor: 3/5 fun factor: 1/5 read more

Dump. This is the most feared type of downtown lodging on earth: the convention hotel. It's actually just fine if you're looking to encounter wild packs of dry humping, married business men in town for the Dunder Mifflin paper expo. But if you're not, you may want to steer clear of this place. I accidentally stayed (well, entered the room and left) here after booking on Hotwire and our room looked and smelled like Amy Winehouse just checked out of it. I should note, however, that the valet and bellmen were friendly and professional. The irony is that it's just as expensive as the nearby Conrad (Hilton family) or Intercontinental which are great places to stay. Another incredible pain in the ass was check in. Two front desk people were chatting, another was behind the counter and yet they insisted I use the kiosk to check in. It was a pain to say the least. Then when we came back downstairs to checkout they seemed really offended by it and were pretty rude about it all. read more

Jennifer K., I don't care whatsoever about Facebook and and I certainly don't need to be blasted with Hyatt Regency ads the rest of my life to get some stupid deal of the week. If Starbucks can provide free wifi with the purchase of a $1.95 cup of coffee, why can't the Hyatt provide it when folks are paying $195.00+ per night for a hotel room? AND my friends who did pay for wifi said it was extremely slow and not worth the cost. I recommend that you hire some consultants and get your network working properly. There are tons of hotels in Chicago that are right within the vicinity, for example, the Sheraton, Radisson, Fairmont, W, Westin, Marriott, etc. It is a huge assumption on your part that I would ever stay at this Hyatt again, so, thanks but no thanks for seeing you for some special deal. read more

The mark of a great business establishment, especially a place like a hotel, can be found in the staff's ability not just to deliver great service, but also in the display of their problem-solving skills when it comes to customer service. Based on the outcome of the following story, I would choose the Hyatt as my place to stay every time I come into Chicago from now on. I was working as a volunteer at an event on the Navy Pier, sponsored by the NPO I work for. Naturally, as a "volunteer employee", my hotel and travel accommodations were supposed to be taken care of once I followed the proper procedures for filling out paperwork and obtaining confirmation numbers. The flight was fine, the trip from O'Hare (mostly) uneventful. But imagine my shock and surprise, when my partner and I arrived at the hotel and we were informed that THE ROOMS WEREN'T PAID FOR. NOW was the time that the event coordinator chose to tell me that we were expected to pay for the rooms in advance OURSELVES, to be reimbursed at a later date. "Mortified" doesn't even begin to describe how I felt, especially since I didn't have a credit card that would cover the entire expense of the stay. At that moment, I was pretty much ready to haul it out of there and find the nearest Motel 6, Econolodge or Days Inn. But it was thanks to the quick and diplomatic thinking of Jennifer, the front desk rep, that the situation was made easier. She advised me and the event coordinator about what to do (obviously, this was not the first time she'd had to deal with a problem like this.) Plus, in the meantime, she made sure we still got a room at least for the night, (with a SPECTACULAR 27th floor view of "The Loop".) I won't bore you with the other details, but the situation was eventually resolved and we all lived (and slept and dined) happily ever after. Not only is the atrium of the Hyatt dazzling to behold (with probably the world's most interesting designer fountains), but the quality of the customer service didn't stop with Jennifer. I think everyone there did an outstanding job, but personally, I think Jennifer deserves a raise. And the Hyatt deserves my future business, which they will most definitely have the next time we return to Chicago. read more

Located right in the heart of the city. Very good location within walking distance of a lot of the major attractions in the city. They have a large convention and expo hall located right below the hotel. A couple good dining options inside the hotel as well. I would recommend this hotel for business or for pleasure. read more

Hyatt Regency Chicago - Hotels Near Me - Chicago, Illinois

Book your room on Priceline. I named my price and got a killer deal on a room. This Hyatt is a symbol of luxury and fine hospitality. The staff are extremely helpful and will accommodate most of you needs with in reason. Check in is usually around 3:00 pm but since my flight came in at 10 they let me check in at 11 am and also gave me a late check out till 2:00 pm the next day (fyi: if they're not fully booked, they will do this for you as well). The rooms: extremely warm and welcoming with comfortable beds and a clean toilet. However I do wish there was a little more lighting available in the room. Food/Room Service: highly expensive. Michigan Ave is a block away and a lot of restaurant in the neighborhood so I would not recommend eating here if your looking the save a buck Parking: don't drive. take the cta read more

Stayed here for a conference. Despite being a grad student, they really did a lot to help with all those little things that come up during your stay-- like letting me use their stapler for my resume and even giving me a piece of tape. It's those little things! Pros: Food-- Has several restaurant options within the hotel. The Big Bar has some reasonably priced food-- it's $14 for a pizza, but big enough to feed two. There's also a pub that's pretty pub-like, along with more places downstairs including an expensive restaurant and an expensive convenience store/coffee shop. Comfort-- rooms were basic but comfortably furnished. The beds were quite nice. Cleanliness-- dust behind the furniture, but overall clean. Location -- just a short walk or cheap cab ride to Michigan Ave, to the Bean, or to Navy Pier, or for a nice walk along the river (which looks like a nice place to hang out during the summer). Amenities -- free baggage storage. Fancy water in the lobby and modern but not abrasive decor. Friendly and helpful front desk staff and concierge. Downsides: Internet would cost a lot of money if it wasn't included in the package, and once you're checked out technically you can't use it anymore, even if you're hanging around the lobby waiting for a shuttle or something. Getting the internet set up was kind of a pain, I had to call tech support because the way to get connected working initially and it was something on their end. It was also confusing because it looked like it was going to charge me every time, which freaked me out a bit because it's $10 a day otherwise (but I didn't get charged, because it was included because of my conference). A bit far from McCormick Place if you're headed there. Far away from much nightlife. Don't lose your tag they give you when you check baggage in their storage, otherwise you will encounter grumpy and frustrated baggage folks. Based on my personal experiences, I'd give it 4/5. Good tourist/conference hotel, maybe not the best for 20somethings travelling and wanting to go have crazy adventures. read more

3.5 stars. My husband and I stayed at the Hyatt Regency Chicago on Saturday night after getting it on Priceline for $55/night. The hotel is in a very good location with plenty to walk to right near it. If you are coming from Midway Airport, I highly recommend taking the train. It's about 30 minutes, $2.25, and less than a 10 minute walk from the Randolph/Wabash station (we found this to be the more convenient station to the hotel rather than the Lake/State Street one). Even though we got to the hotel at 11 am, we were able to check in and go to our room on the 32nd floor. The room itself was a pretty basic king bed room, but we didn't need anything fancy or special for one night. I did find the placement of the flat screen TV a bit odd as it was on the end of the dresser on the right side of the bed, so if were laying in bed, you could to be on your side to see it. For booking via Priceline, we actually had a room with a decent view. The only amenity we utilized at the hotel was the business center which is on the bottom level. Use of the internet for 15 minutes will run you $7.56 and printing one page will cost $0.83. So only use the business center if you really have to. If you want to use cabs to get around, there are plenty in queue all the time near the hotel, so you won't have to wait to get one. Overall, this hotel is not a bad option especially since it looks like it's pretty easy to book for a great price on Priceline. read more

You can't get a room cheaper than at the Hyatt in Chicago. The location was pretty convenient- pretty much a block away from Michigan Ave. This place is huge. Everyone has conventions here, so it's always packed. It's an older hotel, too, so it feels kind of grungy. There are two buildings. The rooms are fine. It's got what you need and relatively comfortable. The shampoo/conditioner is pretty terrible though- no surprise there. One thing I found really weird was that they have machines for quick check-in/check-out. I thought hotels were supposed to be all about service, so it was strange that they purposely set it up so that we didn't talk to an employee during our entire stay. read more

This was going to be a three-star review for a hotel that has a great updated lobby but rooms that clearly show their age. Misinformation from a concierge however, has me really wanting to remove a star. So, the location's pretty convenient. It's a short walk to The Loop and The Magnificent Mile's just on the opposite side of the river. You've got multiple L stations within 10-15 minute walk, and there're restaurants, bars, and a mini-grocery shop-ish thing on the ground floor. I was upgraded for free to a very large 'suite' (the term is clearly used lightly) on their third floor. The room itself with large, with three sofas of varying sizes and a queen sized bed. It's an... odd room though because the bed is a pull-down (meaning there's no head board and pillows will fall behind you), and a touch tall for someone of my... stature. Lighting is problem and there's no central control. I spend the first minute going around the room trying to switch on every light I could find because there just isn't a lot of illumination in the room. Things like q-tips and razors aren't placed in the room but available on request (fair in a three star hotel, did expect more from a hotel that positions itself as a four). Room clock turned out to be 30 minutes slow, and being next to the ice machine explains why the room was given as a free upgrade. Overall, the size of the room impresses, but the furnishing and fixtures leave something to be desired. If anything, the size of the room makes these shortfalls even more apparent because of the contrast. I personally feel that things like a mis-set digital clock reflect poor housekeeping (and having worked in hotels for a prolonged period of time, I feel that's legit perspective), and I'm still quite irritated that I was told by the concierge that buses don't accept Ventra cards. Sure I could have Googled it but isn't that concierges are for? The hotel is old. And it shows. If you're able to secure a good rate (and to be fair, I did via Priceline) I'd recommend it in a heartbeat. Just don't go in expecting it to be a modern, slick four star hotel. This is a property that has tried to update its facade, but hasn't done much to improve the rooms. If you're using it as a base to explore Chicago? Great because you're not spending a lot of time in the room. But if you're picky about this sort of thing like I am? Maybe not so much. I guess I can't say it's only worth two stars in good conscience. The hotel is a solid pick, and I felt safe my entire stay. That's a-okay. read more

My review might be biased, based on what I feel is a FANTASTIC price that we got for this hotel on Priceline. We didn't expect to get such a great location downtown for our budget. Wow, this hotel is huge. It's a little old, so the design of the structure itself and the layout of the lobby areas feel outdated, sort of early 80's high-end business-modern. That was probably the biggest drawback. Seriously! If you like to feel like you are entering a posh hotel from the moment you drive up, this probably isn't the right hotel. Otherwise, the room was updated and comfortably appointed, no complaints there at all. We were placed close to the elevator, so I was concerned about noise. We didn't hear a peep! Impressive. We LOVED this location - right on the river, JUST off Michigan Ave. (which I view as a positive, cutting down on street and pedestrian traffic outside of the hotel), it was perfectly positioned to walk the river, the magnificent mile, and Millenium Park. Will return!! read more

This Hotel Sucks. It is so crowded and crazy in here and not in a "Whooo what a party" way. It's more like "There are 500 kids running all over the place and I want to die" kind of way. Outside of the completly cheap and cheesy lobby, the rooms are totally meh. The wireless internet costs $15 a day and is SO SLOW. Don't even bother getting it, you are better off checking your email on your cell phone. If you have a choice don't stay here, there are many other better hotels around the same price that are on or near Michigan AVE (Raffello for example). read more

This Hyatt is a convention hotel, conveniently located in the heart of the city. I'll acknowledge that most convention hotels are awful. I even debated whether I should stay at another hotel (I like the Blackstone much better) but ultimately the convenience of being on-site for the convention won out. On the plus side, check in has been surprisingly easy and quick each time I've stayed here despite the massive size of the hotel (it's actually two buildings with a walk-across bridge connecting the two). The lobby is massive and kind of impressive, but it looks a bit late 90s/early 00's - lots of chrome and glass but instead of an interesting focal point in the center is an open wall restaurant that the designers at West Elm would be very proud of. All of the rooms I've stayed in are small, boring, dated, and have that tacky popcorn ceiling thing going on. The beds are comfy, which is a plus. The hotel restaurant and bars are fine, nothing special but certainly adequate. The food is a bit expensive for what you get, but again, that's expected for a convention hotel. read more

Checked in Christmas Day to a room that was colder than outside. They moved us to a room that was better. Then the next day woke up (9am) to drilling. Was told that there was no renovations going on. 2 hours later called front desk again to let then know guys were outside our window drilling (got picture). They upgraded us to a bigger room which we thought was awesome BUT got told at 12 am that our music (iphone) was too loud and that was our "only warning". I'm sorry but our TV goes louder than our music was. I've been on vacation all over and never got treated like I was a wild guest. read more

My friends and I decided to meet up in Chicago for a weekend and ended up getting a room at the Hyatt Regency from priceline. Not a bad deal for a pretty primo location near most things that you would want to do. So I showed up a few hours later than my friends and went to find the room on my own. Be sure to ask which side your friends are on (West or East) as there are two separate buildings across the street from each other. Naturally my friends were in the other tower so I had to truck it across the street. But no worries, it is fairly easy to navigate. Rooms: sensor locks, HDTV, coffee maker, decent sized bathroom, blow dryer, etc. Beds were comfy and I love the pillows. The room had pretty thin walls - we could hear the neighbor's conversation and TV show through the bathroom walls, and people walking down the hall could be heard very well. Just bring earplugs which, to me, is mandatory to get sleep in any hotel anyway. If you stay up high enough you will have really good views of the city. Oh and they have the blackout curtains like the ones you get in Vegas hotel rooms. This is the BEST. All places should have these. Hotel itself had a bar, a huge spacious lobby, a little market with Starbucks, ATM, gift shop, etc. Cabs were easy to get and there wasn't really a line. You can walk to the Pier and to the Magnificent Mile. Nothing wrong with that. If you are looking for a great hotel location with reasonable rooms and amenities, you can do a lot worse than the Hyatt. read more

The hotel room was big and comfortable. The beds were incredibly comfortable. I always fell asleep as soon as my head hit the pillow. Great view of lake Michigan. The service was wonderful and the concierge people were very knowledgeable and friendly. Also, it was nice knowing that there was always a line of cabs waiting right out front in case you needed to go somewhere in a hurry. Only downside is there's no free wifi. read more

If I could give 3.5 stars, I would. Since I'm between 3 and 4 and can't really say I'm a fan, 3 it is. For the price, the hotel and our room were surprisingly good. No free wifi but otherwise the amenities were satisfactory. Apparently there was a renovation recently - the room was clean and comfortably modern. Checking in and out was relatively smooth. There were two main things that bothered me. First, the chaotic nature of the hotel lobby. It was a busy weekend (air and water show) and I felt like they weren't quite prepared for it. It was raining the first morning, and it took about 30 minutes to get a taxi through the teeming mass of hydrophobic hotel goers. There wasn't much organization and the hotel didn't seem to have any pull to get a good supply of cabs. Second, the concierge desk was overall pretty useless and almost, well, snotty. Also, it costs $20 to rent an umbrella. It's refundable, but you can't put it on your bill and you can't use a card. It's $20 cash or kick rocks. The location is good but I thought the hotels a bit further north gave a better starting point to get around the city. read more

I'm torn between the 4 star review and the 3. It's actually a 3.5 star. Pros: - Super close to touristy attractions either directions: Magnificent mile, Cloud gate, Navy Pier, etc. - Close to public transport ie 5 blocks or so to Red line - Attractive lobby - Friendly and helpful staff - Secure rooms that require a key to enter elevators after 11PM or so. Cons: - A somewhat dreary room with the color scheme, which looks contemporary in the pictures, but not so in person. - The glass window in our room was dirty with streak marks and such as if they haven't cleaned it in a while... I suppose this was an excellent deal for the location and all, but I expected a little bit more from a 4 star hotel. Maybe it was listed as 3.5stars. Either way, our request of a king bed was confirmed when we checked in, but when we got to the room, it was a double. No biggie I guess. It was nice though that they allowed us to extend our check out time to 1PM instead of 12PM when I called the morning of check-out. read more

The location is actually quite good although it's not on Magnificent Mile. At check-in, we were asked if we wanted to upgrade for $39 (I think) a night. What does this mean? A bigger room on a higer floor - what the hell, it's my birthday! First room we got on the (30th or 31st) floor, it was near the end of the hall BUT it was right across from the ice machine and that machine was cranky and noisy! A strong smell of stale smoke was overwhelming when we walked inside the room and the bed was oddly placed - great view of Navy Pier but...I know the noise and the smell will drive me crazy. Called front desk - yes, there's another room on the same floor. Switched - it's closer to the elevator lobby but the room felt much better. View is an office building - it's kind of amusing to watch others work while we relaxed :) Service was ok at best. It was very busy when we got there - nobody bothered to help w/ luggage and we have to hail our own cab when we left. I guess that's the best you can expect from Hyatt... read more

Location, location, location. It was my family's first time in Chicago and we were only going to be there for a few days. Since everything seemed to be located downtown we decided to stay at the Hyatt. What a great decision. EVERYTHING was within walking distance. Millennium Park was two blocks south, you're practically on the Magnificent Mile, about one mile SW was the Willis Tower (and a mile really isn't that far of a walk people), and lastly, you're only a block or two from the lakefront and river boat tours. The concierges were great. We arrived fairly late, around 1ish in the am, and they were very accommodating and friendly. She even asked if I wanted a room with a waterfront view with no extra charge, but unfortunately the rooms with direct view were all booked. She still gave me the best she could find and we were still able to see the river as we laid in our bed. My airline lost my son's carseat and lent me one for temporary use till ours was found. The concierges took care of switch when my son's carseat arrived with out a problem. My only complaint would be their parking. It cost $50 per night for their valet service (no private lot). I went online before our trip and found that parking at the Millennium Park's garage was drastically cheaper; $20 a night, so expect to pay a little or a few blocks walk if you have a vehicle. Other than that, absolutely no complaints. The Hyatt is a great choice. read more

Ideal location, but very very thin walls! Short stay for the weekend in Chicago, having stayed at many neighboring properties including but not limited to Swisstotel and Fairmont, I expected no less. Unfortunately, the experience was less than ideal. The lobby was undergoing construction, therefore, the main lobby was not available for check in's. Instead, on the opposite side in front of the West ballroom, you seem employees prompted up in laptops checking guests in. The hotel lobby was a mess, there were random guests everywhere, literally appeared as if everyone just got off a bus. Our room was nicely sized, however, couldn't sleep most of the night because the guests next to us were at it all night, then I hear helicopters at 5 in the morning, was not an ideal stay. I wish we had been informed that the hotel was under construction when we booked the hotel, which made things a bit difficult. I would much prefer the Swisstotel next door! read more

Great location and close to many attractions, restaurants, etc. The lobby has been renovated. It consists of several restaurants, a small store and a nice upstairs bar. I did not frequent any of these during my 4 day trip. I arrived early and my room was not available. I was told by the guy who checked me in that he would call me when my room was available. I ran into a couple of people within my group who were called and checked in before me (around 2pm). Hmmm...when I returned to check in, around 4pm, I made it clear that I wasn't called and even pointed a finger at the guy who was suppose to call and said I would write this on a comment card. Otherwise, the staff were really friendly, especially the laundry lady on the phone. The rooms were standard, clean and modern decor. We had a nice view room 2364 which looked right out into the river. Lots of light. My only gripes about this hotel were 1) No free wi-fi in the rooms. They still charge 12.95 per 24 hour period. 2) Although there were 6 elevators, it still took awhile to get up and down. Would I stay here again? Maybe, if I had to. read more

Really needed to use a toilet so I walked in hoping for a clean public restroom. I walked into the hotel lobby and was surprised how nice it was. Beautiful area with a bar and restaurant. As I walked towards the restrooms I saw a man come out staggering and thought the worst. However, I walked into a very nice and clean public toilet. Would come here again. read more

I got a sweet deal on Priceline for this hotel - it cost me the same to stay here as it would have if I'd stayed at the lowest priced hotel in the standard travel websites. My friends had similar experience, too. It's totally worth it if you get the priceline amount so bid low and pick that geographic area. It was fairly central for me for work so not a bad experience at all. They put me in a suite that really was great and comfy, albeit a tad small. Any hotel that charges for internet access in this day is a little lame in my book though -- especially considering what it normally costs to stay here. read more

I think the location is a huge perk for this place. Great access to the Mag Mile, Millennium Park, Navy Pier, beautiful views along the river of classic Chicago landmarks...Wrigley Building and Tribune Tower, etc. Our room was nicely appointed...contemporary and clean, plus they feature plasma TVs, and ipod alarm clock, so that ups the cool factor. We stayed in the West wing, which was a blessing because a convention was throwing a rager in the atrium, and from what other reviewers have said, Big Bar can get noisy as well. If you stay here, I might recommend requesting a room in this wing. read more

The service here? Pretty good. They were pretty helpful, and not considering weird rules for the convention we were at, I'd say they were very nice. The rooms were OK, nothing special, but at the price, they were not up to what I expected. The food was GROSSLY over-priced, even for hotel food. The breakfasts were especially expensive, even the buffett (though the Oatmeal Pancakes were awesome!) The best part was the view, which the worst was dealing with things like poor elevator performance (this can be a problem at large cons) and a layout that was at least a good deal more complicated than I expected. Still, cost and food knocks it down a good deal. And there were spiders outside the windows. Giant. Scary. Spiders... read more

Stayed here for one night. Didn't do much besides use it as a place to crash, but there were some things that could have been better, even during my brief stay. Check-in - A kiosk? Where's that warm welcome? The guy at the desk next to the kiosk seemed annoyed when I wanted to talk to him and asked for a late check-out Amenities - Not even one free bottle of water? I must be spoiled by Starwood properties Bathroom - Towels were so far away from the tub that if you forgot to get one you couldn't reach it without getting out. They had one of those magnifying mirrors on the wall, but no light for it. The toilet paper was all the way in the corner and you had to awkwardly turn almost all the way around to reach it (they could have easily mounted it in a better location. Walls were really thin. Carpets and other items seemed worn or damaged in the common areas and elevators. Housekeeping - Called me at noon to kick me out of the room (not even politely) and I had to remind them that I'd asked for a late checkout. Departments don't seem to communicate. The location is great, close to lots of things and the train stop. Comforting that there is some after-hours security - you have to waive your card to get in the elevator. Price was good too, but I really did expect more from a name like Hyatt. read more

Booked through Hotwire and got a great deal, so I was expecting a crappy room with a view of a dumpster in an alley. However, we got a room with a spectacular view of the river. They also promptly brought up a crib for our little bambino. He loved the view too. Super friendly and attentive staff. The only problem I had was that they called up at 8:45pm to make sure the crib got there. I appreciate them checking, but baby was asleep by then. Luckily the phone ringing didn't wake him up. read more

Overall I really enjoyed my stay at the Hyatt Regency Chicago. The check-in process was smooth and the gentleman who helped me was very friendly. The room was comfortable and clean and overlooked the river like I had requested. The location was ideal to sight-see in Chicago - everything was an easy walk from the hotel. However, I didn't have the best experience with the cleaning staff. I stayed a total of 4 nights, and 2 out of the 4 mornings the cleaning staff was in the hallway when I left my room. Normally I like to say a friendly hello and smile, which I did. But both mornings they stopped me in the hallway rather discourteously. The first morning the woman rudely asked what room I was in. It didn't bother me that she asked, but rather the way she said it. I told her and she rolled her eyes and turned away without another word. Why did she ask? Is that something she asks everyone who walks by? Was there something wrong? I let it go and left. The next encounter the following day I was asked by a different woman if I wanted my room cleaned. It was put in an equally blunt way and I was again taken aback. I said yes please and thank you. Part of what I'm paying for in the price of the room is cleaning, not that there's much to clean in my room anyway. Why would you even stop to ask me if I want my room cleaned? If I didn't, wouldn't I put the "Do Not Disturb" sign on my door? I was dissatisfied with the service provided by these women. I thought they were very unfriendly and seemed like they didn't want to clean my room. I don't know why they were so rude to me in particular (probably my young age?), but it put a damper on my experience here. read more

ASK FOR THE EAST WING! Pricey for anyone off the street I recommend trying Priceline we saved over 50%. read more

Stayed at the Hyatt this weekend for a getaway with my husband. Didn't really have any crazy expectations since all Chicago hotels are usually fairly nice. I was completely blown away. Upon check-in, we were upgraded to a Junior Suite. Probably the nicest suite I've stayed in to date. BEAUTIFUL furnishings and layout of the room. View from the 26th floor was great. The hotel was very acomodating and even delivered complementary chocolate to the room. Nice touch! Room was joining on both sides and the other occupants were slightly loud, but it didn't bother me because the environment in our room was amazing. I would absolutely stay at the Hyatt in Chicago again and recommend it to anyone looking for a lavish experience. read more

I rated this four stars because while I have been to much nicer hotels the Hyatt hotel is also a very nice hotel. The location is perfect surrounded by everything you need! The staff is very helpful and nice. Their beds are comfy and the rooms are a nice size. My favorite part of the hotel is their athletic/ pool area, one of the best! Its big enough for a large group of people. The pool holds a lot of people comfortably, and that it really important. I enjoyed all of their facilities including their sauna! -Dionne Gatling. read more

Nice staff, super crowded on NYE. The exits were all blocked and not very organized for NYE festivities. Ordered room service and it was excellent!! Glad we did that instead of going out! Good location. Major draw back was no pool! No whirlpool/jacuzzi!! read more

Hyatt Regency Chicago - Nice view 20th floor - Hotels Near Me - Chicago, Illinois

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I so lucked out by getting this place through Priceline for my cousin and I! It's right on the riverfront and centrally located to so much. I loved the look and feel of the place as soon as I walked in. The hotel just seems so open and lighted. It almost felt like you were outdoors. The front desk was helpful. The rooms were decent size and the beds were INCREDIBLY comfy! I almost thought we weren't going to be able to get up the next morning! :) They also have this one bar called Big which outlooks on the city. The only thing that was disappointing was that I didn't have time to check everything out. I would definitely stay here again! read more

I was here for 4 days for a conference and being that I was upgraded to club level, my hotel experience was fabulous! Man, does that club level spoil you. Beautiful breakfasts every morning including pastries, eggs, bagels, smoked salmon, hot/cold cereals, juices, coffee/tea, fruit, etc. And then the daily snacks, cocktail hour spread and dessert nightly. Not to mention, this club level honor bar has the cheapest drinks in the hotel and the most fun staff! Other than the club level, the rooms were fine - on the small side, but nice. The hotel has several bar areas which makes mingling with colleagues fun and easy. The convention center is pretty spread out and somewhat confusing, but I got the hang of it by day 2. Overall, a 3-star experience and an extra star for that fabulous club level! read more

It's a nice clean hotel located in downtown Chicago. Went to Chicago for a business conference. the conference itself was located at Hyatt McCormick, but we stayed at the HRC, which is OK. Less lobby traffic. Got a room on the 30th floor. The view is OK. Overlooking some construction site. There are lots of bars in the hotel but lack decent breakfast place. Which is a little disappointing considering it's primary a business oriented hotel. Nothing amazing or outstanding. Expensive for what you get... 200+ / night without wifi really kind of sucks. Wouldn't stay there as a personal trip, but OK for business. read more

We stayed here this past weekend for 2 nights, and I must say, it's some of the best rest I've gotten in a hotel bed ever. The beds, pillows and comforters were so comfy! Had drinks in the Bar 151 inside, and also the "Big Bar" - nothing like paying $6.50 for a domestic bottle beer and $11 for a Bloody Mary, but I guess that's the price you pay for convenience of being in a hotel bar. The bathrooms were nice, could have used a little more counter-space but whatever :) I like a fairly roomy bathroom and they had good ones. I wasn't a fan of the toiletries in the room, NO one in our party liked the lotion (LOL, we had two adjoining rooms) but I always bring my own anyway. Usually if I don't use it, I'll lift the toiletries for a future trip, but in this case I passed. Not a huge deal but sometimes getting these little extra "freebies" is some kind of treat. Good location, friendly and accommodating staff, and I love that they allowed us to leave our bags after checkout on Sunday for a few hours so we didn't have to lug them around the city until we departed. We were on the 28th floor and I didn't find the noise level to be too bad. I didn't notice any inconsiderate neighbors, but we were nicely located at almost the end of the hall. The view wasn't the best, but interesting. Our room was facing two office buildings. Saturday it was pretty empty, but on Friday afternoon when we arrived, people were still working and we had fun peering in and commenting on the activity going on with working strangers across the way. Overall, a very nice stay! read more