Love Love LOVED my stay here. Ultra cool lobby design, with a hip inviting vibe to it. My room was awesome. Every staff member I encountered was extremely courteous and helpful. It's minutes away from mag mile shops, restaurants and transportation. I can't believe I scored such a deal on the price through priceline.com! There are so many choices for hotels in the area and Hyatt Regency is an excellent one. read more

This hotel should be used only for business/conference type events cause I don't think it will satisfy any of the needs of a casual traveler. I stayed here 1 night, and my experience kinda blew. I was supposedly being "upgraded" to a better room because I have status with Hyatt, but if the room I got was my upgrade, i'd HATE to see what my original room looked like. Small, uncomfortable, sterile, uninviting setting throughout the hotel. The main lobby is actually very appeasing to the eyes, with waterfalls and high ceilings. The service was decent, and I have no complaints here. If you're looking for a hotel to relax at, this isn't the spot. Its loud and busy typically, with business people and conventioners. read more

We bid on a room in priceline so we got a great deal plus this hotel was close to everything we wanted to go to at night so that was perfect. I didn't really expect much because I was happy just to be in Chicago. When we drove into the hotel, it look pretty nice and very big. First thing you notice when you walk inside is the hugh space that have and the restaurant right in middle of everything. We got our room and walked upstaire and it was pretty good w/a nice view of the lakes. Our friends got another room 10 rooms from us so we were pretty close to each other. I am glad we got to stay here. ***the only drawback is the $60 overnight parking but lucky we got the front office to waive that for us. Also our friend didn't have a good nite sleep because of people partying in the room next door but lucky they move room because the noise level was too much for them. read more

Update** 2nd stay at the Hyatt for 4 days. Arrived at noon on a Friday and the room was not ready. Checked my bags, gave them my cell# and went shopping. Around 2:30 i had not heard from them so i called and a guy tells me that my room is ready (why no call). After i hung up with him.... a minute later i get a call on my cell from a lady at the hotel informing me that my room is ready.. I wasnt happy with that experience. I arrived at the hotel and the front desk lady "Tiphani" was sooooo nice and upgraded us to a River view room. The view was A-MAZING!!! The second night we were awakened at 3 in the morning to the sounds of a party next door. Called the front desk. About 10 minutes later we heard a knock next door and security talking to the guests.. No more music that night :) . We enjoyed the rest of our stay. read more

This place is horrible. Over priced and overrated! I paid too much for the room. Expected. But then I got hit with a $50 parking fee. Then $15 for internet. Ordered some fries and a drink and it took an hour and cost a ridiculous $40. No robes, and overpriced drinks at the bar. If you're independently wealthy and looking to blow your money on a less than average hotel...this is the place to do it! read more

This isn't a draw-droppingly beautiful Hyatt Regency where you gawk at the fixtures and take pictures of the marble, but it is nice and quiet and well placed in Chicago. Nice view of the river, and the rooms are plenty big. Beds are lovely as well. It's fine but not memorable. read more

This hotel does not care about disabled people. I booked a room over a month ago for a disabled room and they put me in a regular room. On top of that the bathtub and bathroom we're not handicap accessible at all. There was poor circulation of air in the room and so when I got sick and had to use the toilet my friend that was staying with me for the event actually could smell the stench of feces in the bedroom area. Even though the feces was in the bathroom. Not to mention they tried to make multiple charges on our card on the first day we even stayed there. The bank told us because we were confused as to what was going on when we called. Not to mention when we ordered a pizza instead of calling up and telling us the pizza was downstairs they didn't even call us at all but they found time to set the alarm clock on our last day staying here to 6 AM to be obnoxious and childish. I felt like I was staying with a den of children instead of a day and a professional adults. Not to mention when we ordered food on our last day the food was tampered with and I got diarrhea. We told them we needed more toilet paper and they waited over an hour to bring it up. I had set my friend out to pick up some toilet paper because they were taking so long and by the time my friend got back that's when the maid decided to leave us some toilet paper on the ground outside the door and only one roll of one ply. So don't worry I left you extra rolls of toilet paper that my friend got for me since you're so ridiculous that you don't know how to be kind or professional. Oh when I don't appreciate the sex is an anti-handicap jokes that were made at me when I first checked in. I have to go because I don't have enough time to write down all of the atrocities of this joke of a hotel but when I get back home I am going to leave you a nice big detailed review of how terrible your staff is and I will call the BBB and tell them exactly how poorly you treat handicap people and women. You should be ashamed of yourselves. Learn to clean up your act. read more

See all

We got a pretty good deal on this place and I was a bit reluctant, since I prefer the smaller boutique hotels...but wow this place really impressed. The lobby is MASSIVE and very reminiscent of Vegas...which kinda doesn't really fit into Chicago, but whatever. I believe the majority of bookings to this place are for groups/conferences and they definitely cater to that. Check in is on the 2nd floor which always confuses me...especially when the signage doesn't make it obvious. We were able to check in early, although it was an ADA room. No problem there - bigger bathroom but less counter space (actually none, but there was a nice shelf if one might need it). Iron and board in good condition. The toiletries were nice and they even had toothpaste! The tv was a little old but who cares. My favorite thing was probably the doors that don't slam!! Every hotel needs to change their doors to this kind. Valet is expensive but that's what you'll find anywhere. I'd definitely stay here agian...(especially on the company's dime!) read more

Outrageously large, this hotel is located in a great spot and very central to all the fun things in Chicago. We stayed here for our family reunion and they took care of us well. That said, the basic rooms are a bit small and beware of high prices on things like parking, room service, snacks, etc. I would say this is a pretty typical Hyatt, but in a great location. ASK for a view, it's worth it. PROS: Location, Big Lobby, Lots of Service CONS: Pricey, Small Rooms, Conference rooms in basement, elevators can be slow too read more

This is a huge hotel that does a lot of convention business. However, we stayed here for pleasure and were very pleased. The rooms are decent size and clean with a modern decor. The staff is friendly and efficient and the location cannot be beat. There is a huge contemporary bar, appropriately named the Big Bar, a Pub, as well as a bistro and steakhouse on site. There is also a nice patio common area to relax at if you want to chill outdoors. The hotel is near Michigan Ave., Millennium Park, the Riverwalk and within walking distance to Navy Pier, the L, etc. I also appreciated the convenience of a very nice grocery store next door. Great property, great location! read more

I have had much better experiences in motels than this place. There is no website that I can find to tell me where things are in the mammoth place or what is even here. The restaurants will not take orders online or on the phone so that guests can eat in their room. I have to go in person and wait for them to cook it. The only other thing to eat is a market in the hotel with disgusting prepackaged sandwiches and extremely limited drinks or snacks. I can't even tell which door to exit to get to the street I need to walk elsewhere for food or sundries. I am trapped like an inconsequential ant THE WIFI!! Of course the "complimentary" WiFi is useless. I would have had better service with dial up. I tried to pay for the "premium" wifi and after 2 hours of fooling around, including talking to the front desk multiple times, still no wifi. No streaming, again trapped. I have been to many conferences and these accommodations are the worst. Avoid if any all possible. read more

I had some friends come visit me the weekend of my graduation. But I live in a box (more suitably known as a studio) so there merely wasn't enough room at my place. Enter the Hyatt. I cannot complain when I was able to get it so cheap using Priceline. My friends had never been to Chicago, so the location was ideal, close to the Mag Mile, Millenium Park, all that touristy stuff they like to do...and it has a bar, so that was saving on cover to get into an overrated night spot. All in all, it was a nice place. I think we'll look for another hotel next time, just to have experienced more than one. read more

Great Chicago hotel example of the "modern" era. We drove here from St. Louis because of air traffic issues and that worked out great. All staff were friendly, unintrusive, genuine. Our check in was smooth, accurate and very quick allowing us to catch transportation to McCormack Canter for our conferences. On our return to the hotel from our conference, we saddled up to the lobby bar which was comfortable, welcoming, and efficient. We ordered a beer before going up to our room to prepare for dinner. Our room was of a decent size, clean modern just as you would expect. I like the idea of this level of hotel doing away with bed spreads. Sheets, blankets on the bed, ready to roll. After dinner, our group of 12 came back the the hotel and this time we went to The Big Bar on the 2nd floor. It's called the Big Bar because it is a big bar. Imagine that! As you would expect, the prices are not Motel-6 or Red Roof Inn level. Parking our car for 1 night was $50.00, wow. Taxes were over $35/day. Wow. But, this is Chicago and not Ottumwa, Iowa. Pricey but what can you do about it? read more

It's rare that I'll give a hotel 5 stars. To be quite honest, I probably wouldn't give them that fifth star, if it weren't for the following situation: Last Thursday, I came down with the flu. I was planning on staying at my apartment, but my landlord still hadn't left for Singapore. I went back to the Hyatt after making new reservations. The concierge (who, at this point recognised me by sight because I've slept in their bed more than I did in my New York apartment) took one look at me and asked me if I needed some medication. I got to my room, and within five minutes, he'd personally brought up Tylenol, because he didn't want to have the usual 5-10min delay that would happen if he had housekeeping do it. Yes, he got a nice letter written for him afterwards :) Another story: 2 colleagues and I were staying at this hotel. Since I was staying longer (did I mention I spent more nights in the Hyatt than I did anywhere else this month?) than them, we were on separate reservations. They screwed up their room -- they gave them what is basically a party suite -- one bed in one room and the other room had bunch of couches with a pull-out bed. They were upgraded immediately to the executive floor, with zero hassles. I guess they wanted to keep our hotwire.com-based business ;) To be fair, the rooms are slightly dated -- no LCD TVs, lacking iPod docks in every room, etc. Even the executive floor (don't know about the suites) look a little dated, though they are nicer. The beds are comfortable, though, and the view can be great if you're lucky -- either to Millenium Park or towards the Maginificent Mile. read more

I can't say any negative about this hotel. See the reasons why; 1. Location is great. You are on Wacker Road and a block on Magnificent Mile. 2. There's a Corner Bakery close to the hotel for breakfast (1 block). 3. A minute walk to major bus stops. 4. There's BIG BAR!!! (see my other review). 5. Room deco is minimal - no fancy stuff but it's very clean. 6. Millenium Park (a block), The Loop (about 3 blocks), and shopping area is a block. 7. There's a 24 hour deli which is a plus. Take note; 1. At first, I was disappointed because of the location. I wanted it to be noisy, crowded and a touristy area - maybe close to small restaurants etc. (Stay at The Loop Area or Magnificent Mile area if you prefer it that way). But it was a good decision after all. Wacker Road is a major road and it's very convenient when you are a tourist (bus stops). There's a BIG BAR open at night in the hotel and it's always crowded. I mean crowded until 2am everyday even on weekdays! 2. No free breakfast and internet. Complimentary coffee and tea though. 3. Employees are great and helpful. 4. Hotel lobby is not boutique style - it's actually convention/airport like atmosphere. Always crowded and noisy (lobby only) - the way I like. 5. Ok, just one thing... if people are talking on the hallway, it echoes to your room - I think it's an acoustical thing. It happens when we arrived there at about 10am. We usually go out at 10am so no problem at all. At night, nice and quiet. Yes, I recommend this place. read more

Hyatt Regency Chicago - Breakfast area... - Hotels Near Me - Chicago, Illinois

See all

Excellent location: Convenient to Miracle Mile, Millennium Park, Navy Pier, Garrett's Popcorn, shopping, and the train. I mean, most everything is literally right around the corner. Gorgeous lobby - the layout of the hotel amenities were a little disheveled though. Also, in addition to no free wifi in the rooms, apparently there is a also fee required to use the business center as well - the rude employee at the door made us very aware of that. All of the other employees were amazing... except that chick. Nice rooms and ridiculously comfy beds - so much so that I overslept for an outing with a friend of mine, geesh! I would recommend this hotel to anyone staying in the area. read more

This is a very good all-around hotel. It's huge and centrally located. The decor in the rooms is a bit dated but we have a view from our mini-suite on the 14th floor, a free upgrade due to no rooms with a king bed as booked. We have a Murphy bed which the nice young reservations girl wanted to explain to me, thinking (I imagine) I'm younger than I am. My mother and aunt grew up with a Murphy bed in one of their many apartments from which they had to move when father, sadly, couldn't pay the rent (funny how fussy landlords get about that sort of thing). This one has the same mattress (queen) and sheets as the standard beds and it's very comfortable. Murphy beds are making a comeback--even Costco sells them at a range of prices--and for urban dwellers in cramped spaces, they make a lot of sense. But J hadn't slept in one so he was puzzled upon entering the room. The restaurant is severely overpriced, particularly at breakfast (23.75 for the buffet and 15 for omelets which are not in a league with pricey, legendary Sarabeth's in NYC with which I am slightly obsessed). With Corner Deli Bakery two blocks away and a tremendous Anaheim scramble for 6.99, I don't know why people not at a conference and networking eat breakfast in the hotel. There is, however, Market Chicago, which offers reasonable salads and sandwiches and pastries. I was impressed with the efficiency at the Starbucks counter: unless I'm at Penn Station, I won't think of standing in a line that long. In LA, particularly Pacific Palisades, they're so totally incompetent and moronic, it will take 20 minutes with 6 people in line, much less 36. I told them they were as good as the Penn Station Starbucks and they were very happy. (I will write about O'Hare and my lessons learned while trying--for 40 minutes--to find and then procure a cab, chief among them is NOT to say how much easier and better the cab situation is in NYC. This will not earn you points.) Everyone from bellman to concierge to manager is terrific here. Four complaints/oddities: 1) NO bathtubs! Motel 6 has bath tubs, admittedly cheap plastic ones, but they have tubs! The shower is beautiful and remodeled (though the bathroom is bizarrely small for a room of this size) but the pressure is subpar. 2) The lack of tubs would be mitigated by a pool or jacuzzi in the fitness center but as other Yelpers note, there is NO pool! This is a behemoth of a conference /convention hotel and there is no pool! Even middling Crowne Plaza in Denver by the airport has a pool. The Tulsa Doubletree--where I stayed Labor Day 1995 and is hardly a Four Season but pleasant and cheap--has a pool for God's sake. But not the Chicago Hyatt Regency? 3) The TV is frustrating. I never watch TV anymore at home and certainly I don't watch in a hotel. But with the Boston tragedy, we wanted to watch some news. The cable system they use does NOT list what the show or movie or program is on the bottom and they do not provide a TV guide. So you literally have no idea what show or movie you're watching. I don't watch Game of Thrones but think that has to be what was on HBO for an hour before the boxing. The conference rate is only 219/nt and at that price, this is a deal. Hyatt Regency in other big cities far more (Park Hyatt Aviara in Carlsbad is magical and more money than than this at normal rates). 4) NO free WiFi. This is typical: cheap motels provide it but 4 star hotels don't as they figure you won't care and just pay anyway. iPhone 5 hotspot not working so we're paying. Whatever. Fine but a bit annoying NOTE: 75/day hold on card (incidentals). Plan accordingly read more

The Hyatt is a nice hotel. The setup is a bit strange. We stayed in the west tower and we came to find most of the amenities in the east tower. So that was a minor inconvenience. Some of the amenities that were in the east tower that we used/ visited were the big bar, the bistro at 151, Stay Fit fitness center, J's Express, and the gift shop. Essentially all of the amenities we used. The room was nice. The only annoying thing about the room was the lighting. There was no centralized lighting. The staff was very nice and courteous. Would we stay again? Probably not, because there are so many other nice hotels in Downtown Chicago that we have yet to try. By no means is this a knock of the Hyatt. read more

I had a very enjoyable experience at this hotel. Booked on Hotwire for an incredible rate; was able to use a kiosk to check in and receive my room key. Room was spacious and stocked with a mini bar. Hotel staff were extremely friendly. Room service was prompt and tasty. Can't beat the location!! Had no trouble storing my luggage at the end of my stay. Got a taxi out front in less than one minute. There's a conveniently located grocery store behind the hotel which stocks juices, salads, and snacks. I would definitely stay here again! read more

I have had the pleasure of staying here a few times and I've never written a review before. The location is absolutely astonishing for a Chicago visit. It's close to the usual assortment of tourist mandated visits but it's also a great location for just getting outside and taking a walk through Downtown Chicago. The Staff is extremely friendly and they really do go out of their way to make your stay enjoyable. I mean even the maids greet you in the hallway when they see you. Meal choices are fair, but expect to pay top dollar to eat, or drink, in the hotel. It's Chicago, get out and eat somewhere else. The parking is extremely over-priced at $50 a night. We opted to rent a car from Enterprise (within walking distance) and turned it in every night for less than $32 a day for a compact car. The gym is placed in an odd location and it looks like it was just put there because the space is probably un-usable for anything else. Nonetheless, a good assortment of ellipticals and treadmills, all with tv's built in. There were also some weight machines and free weights, butfloor space is limited and more than 2 people and you've got a problem. WiFi is not complimentary and I believe it's like $10 a day. I found that rather cheesy, but I paid it anyway out of necessity. The rooms were nice and roomy and mine overlooked the Chicago River and Navy Pier. The wall were however paper thin as one night our next door neighbor received a call from his wife at 2:30am and proceeded to rip into his ass about leaving when their 5 year old child has an ear infection...and she had to work late. Never fret, after 15 minutes he calmed her down and got his mother to come over and help with "Brandon." and yes, we heard all that! All in all not a bad place to stay and I'd do it over again. read more

I stayed here on St. Patrick's day, so I paid a little more than usual on Priceline, but it was expected because the city was a madhouse. We parked in the underground parking garage, and that went smoothly despite the huge crowds. We got downtown at about 12:00 p.m., and the nice front desk woman told me a room wasn't ready yet (understandably, because we were early), but someone would call me when it was. Now the problems start. There was an area where we could leave our bags while we were waiting for our room. We brought the bags over to the guy, who was very busy because the hotel was nuts, got a tag for them, and started to walk away. The guy muttered "seriously" as we walked away, so my friend said "sorry" and ran back and gave him a $5 tip. I was thinking that we would tip them at the end, but if he wanted it now, fine. We went out to the parade, had some fun, and came back a few hours later for our bags. There was a different guy running the bag check area. We got our bags from him, meaning we pointed at them, and he moved them about 5 feet to where we were standing. He didn't bring them to our room or anything, he just moved them 5 feet. We started to walk away, and this guy yelled after us "no tip!" Ok, I've worked in the service industry. I realize that people want tips, and often depend on them. We gave bag check guy number one $5 for putting a tag on our bags. I do not think it was necessary to give bag check guy number two another $5. Further, when is it ever appropriate to yell about tips at your customers? There were about 1000000000 people getting their bags from these guys. How much money is enough for them? That whole incident kind of ruined the hotel for me. The room was fine, but someone needs to do something about that horribly rude behavior. read more

This is a great location! I was here for a major conference and the staff was very helpful and extremely nice! The entire lobby was remodeled and has a great modern feel to it. The rooms were nice and big and roomy. I also loved that they had a snack shop that was open 24 hrs. I ordered room service one night and had the turkey burger and chicken soup which was delicious! And to boot it is right off of Michigan Ave, who doesnt love that?? read more

This hotel feels like an Airport! It's bustling with people at the bars & restaurants. It's definitely a convention hotel located perfectly in Lakeshore East neighborhood. Had late night drink at "Big Bar" which was a-okay. I give this hotel 3 stars only because the beds were cheap & uncomfortable. The TV had many Asian/ Chinese channels (which was different). read more

Just checked in (we'll be here for four nights) and the staff has been excellent so far! Smooth check in (at noon none the less), comfy bed, got free internet with the word of the week and now we are getting ready to head to some museums!! Looking forward to a great stay here in Chicago! I've stayed here before and it's always great! read more

I attended a work conference at this hotel this week. What could have been a very negative experience turned out to be a very positive one, hence the review. First things first - As far as convenience goes, this hotel is pretty nicely located. It is right on the river. Initially I didn't have the best view in my first room (more about that later), but in my second room the view was of the river, which was pretty spectacular in the mornings. They also have a nice gym which I utilized a total of one time, but I do know others who used it quite a bit while we were there. They have headphones and workout towels for guests and a view from the gym as well. We ate a meal twice in the hotel. I honestly don't remember the name of the place we ate at the first night - we were so starving from our plane sitting on the runway that I was a little single-minded by the time we got to the hotel. But it was at the bar in the middle of the first floor of the hotel. The sandwich was great - nothing special, but hit the spot. The morning that we left we ate at the restaurant directly behind that bar and it was just okay. Now - regarding my experience which has caused me to give this hotel 5 stars. While fixing a serious problem that occurred in my first room, the staff went way above and beyond to make me happy. I worked with Housekeeping Managers Justine and Freddy in person and they were awesome. There were a few others who helped me, but those two seemed to be the most hands-on. They made sure that I was satisfied with everything that was done for me and made up 100 times over for the issue that came up. My personal opinion is that a hotel is not going to be perfect, but customer service can make up for anything that goes wrong. They definitely deserve the 5 stars for this! read more

Very poor customer service. Called front desk and reported a loud beeping noise running for hours next to my room from ice maker machine. She said ok, I'll send someone (without any acknowledgment of my frustration and very cold tone). After an hour no body showed up and I called again. Again with a cold tone said ok, our engineer will be ther shortly! Again without any opology. Then I asked about a time estimate and she said I can't give you a time. I expect atleast an opology (a simple sorry), more visibility into when other than 'shortly' and atleast some options like changing room. Very disappointed! read more

I come to Chicago for work frequently and typically stay at the McCormick Place Hyatt but they were all booked up for my travel date. I got a reasonably priced room at this location and was quite pleased. Pros: Extremely helpful, attentive, and friendly staff Excellent room service Clean room Comfortable bed Beautifully designed and appointed bathrooms Cons: This hotel is like a labyrinth in terms of layout where the front desk is on the second floor. The room I was put in is smaller than any of the other ones I've stayed in at the McCormick Place location. I'm not a fan of their toiletry products -- I wish they would upgrade them to a more luxurious brand, and while this isn't exactly a dealbreaker, it would increase my love of the Hyatt brand if they stepped it up a bit in this department. I was in the West Tower and had a bizarre view of an office building -- I could see in to their offices and they could see in to my room! But actually, it was fairly interesting...it must be some kind of advertising or creative media floor because it was quite good people watching and there were all manner of visual oddities to ponder (for example, a giant stuffed winnie-the-pooh bear in the middle of one of their hallways that stayed put my whole visit). read more

Picked up this hotel for a great rate on Priceline for a few days. The hotel was in a great location for me as I have friends that live a few blocks from here. Was also excited to be around the corner from the Hard Rock and their lobby bar, but the place was dead while I was here. Front desk staff were very helpful, and was able to score a room on one of the top floors with an amazing view and a slightly larger room than I was supposed to get. Love the $20 trick. :) Internet worked really poorly for me the entire time I was there, which was a bit frustrating. Also had to deal with parking my car a few blocks away for like $25/night as opposed to the hotel's $50/night parking. Wouldn't have been that bad was it not for the cold weather. read more

Writing this review after a sleepless night so I'm a bit cranky. Bed was one of the more comfy ones, but the ac was excessively loud and the room dry, city traffic and neighbors noisier than what I've experienced in Manhattan even though we are on the 27th floor (thin windows and walls), and the toilet makes a loud squeaking noise each time it's flushed. As for the rest of my stay, pros were the views, the location, and the service. Other cons were - the hotel common areas were freezing in the middle of summer and the hotel pub stopped serving food and drinks before midnight. May come back if there is a great deal, but need to be armed with ear plugs, sweaters, and sleeping pills. read more

A big hotel with big service. This is one of those hotels designed to accommodate big convention groups, so you know if they can handle that, they can handle my one little room. Comfy beds but a little sparse on the room amenities. Either way the hotel is in a great location and just steps away from everything Michigan Ave. has to offer. read more

We stayed at the Hyatt Regency for a week while visiting Chicago. Overall our stay at the hotel was pretty good, but there were a few things that really kinda sucked about this hotel. The hotel itself was pretty decent, the rooms were fine, nothing amazing, but fine. My first complaint was that the entire time we were there we consistently were hearing this banging noise, almost like someone was hammering on something. We made a comment about it to the front desk and they told us it would stop and they gave us a $15 coupon for food/drinks. The noise continued throughout the entire week. A second complaint was the TV. No, we were not in Chicago to watch TV, but whenever we did it was terrible. We had about 5 different news channels, 1 channel that showed a 24 hr. infomercial on prosthetic hands, and Russia Today. Really? My third complaint was the lack of wifi. Our first day there we called downstairs and found out that wifi was $13 per 24 hours. Eek!! The entire time we were in Chicago we made daily visits to the Corner Bakery for internet. Don't get me wrong, overall we really enjoyed our stay here, but there were a few things that were less than stellar. The staff was really nice and helpful and although I probably won't stay here again, I'd recommend someone else to stay here. read more

I arrived to the Hyatt Regency to root on my Giants during their series with the Cubs. And since Taste of Chicago was also going on, I saw plenty of my fellow Giants fans here as well. Thumbs up on the size of the room and the comfy queen sized beds. Things that I didn't like were the shallow bathroom sink and the relatively weak toilet flush power and the weak shower water pressure. I loved the location as it was within walking distance of Mag Mile and close enough to the L to get from one end of town to the other. I probably was the only one who didn't take advantage of the convenient location as I headed to Wrigley for most of the day. By the time I got back, the bar area was packed past midnight at the Hyatt's 2nd floor. Not sure if these are all out of towners or Giants fans but it was surprising to see them have so much business on a weeknight. Compared to the other hotels off the Mag Mile, the Hyatt was the most affordable at $164 per night with a good view of the river so if I ever came back for Taste of Chicago or a Giants/Cubs game, then the Hyatt would probably be my choice as the other hotels inside the Mag Mile area were charging a lot more for a night's stay. read more

I'm writing this review on the fifth night of my stay here at the Hyatt Regency. Overall, it has been very good. This was my first time in Chicago and the Regency really offers a luxurious experience. During my stay, there was a blizzard that brought over a foot of snow. The hotel kept the grounds clean and salted to prevent ice. This was great because I was taking a bus to McCormick Place daily. Even though my room was only on the fifth floor, I had some really nice views of the city. At one point I look the elevator up to the 34 floor, just to snoop. The views up there are really super. I never ate at either of the restaurants, but the Market downstairs was great for breakfast. I thought the bagels and the smoothies were especially good. My room had the bed facing the window (floor to ceiling window) and a couple lounge chairs. I pushed one of the chairs up to the window, pulled a blanket out of the closet, and cozied up there for reading a few nights. Other reviews have mentioned it, but the lobby of this hotel really is spectacularly large and posh feeling. I visited the Fairway Hotel and the Swissotel nearby (accessible by underground Pedway system) and neither had a lobby that compared. Last of all, I will reiterate that this hotel one of the few hotels connected to the Pedway, which may be a great asset to you if you are visiting Chicago in the winter. The Pedway system is a series of connected walkways -- some private, some public-- that span several miles under Chicago downtown. It doesn't get you everywhere, but it beats walking around in the cold and snow. It also connects you to many restaurants in the city, in case you don't feel like eating at either of the restaurants on the hotel property. The only (minor) complaints I might have: I'm not much of a TV watcher, but the flat screen in my room had really poor resolution. The internet is nonsensically expensive AND you have to sign up for it by creating a new user name every 24 hours. They really need a work-around for that. Nevertheless, I would absolutely stay here again and recommend it to anyone traveling to Chicago for business. read more

Got this room on priceline for ~80 a night. The bed was comfy, and the location was great (well public transport was like 4 blocks but I'm just being picky on that one..). I used a machine to checkin instead of checking in with a person (to avoid a long line). The machine gave me a room on the lowest floor with 0 view that was a handicap room. Seriously it had to be the worst room in the place. I realize it's my fault for using the machine... but seriously.... anyways, note to self avoid the checkin machines in the future. read more

Decent, but outdated ... When we first arrived I noticed that the shower smelled a bit mildewy. Other than that the room sizes were average. I did however love the location since it's near a bunch of the touristy attractions. TIP: buy water and necessities at a 7eleven since the prices at the convenient shop are $$$$! read more

My time at the Hyatt couldn't have been better. Every time I thought something was going to be amiss, the Hyatt swooped in to save the day. I would absolutely stay here again. The Hyatt Regency is located on Waker Street across from the river and just a hop and a skip from Grant Park and the infamous bean. The ground floor is comprised of several dining areas and the concierge stand. Up the escalators you will find the front desk. I arrived two hours before the official check-in time and was able to get into my room early for no extra charge. I stayed in a standard room overlooking the river with a King bed. The bed was super comfy and the light blocking curtains were clutch. I forgot a razor and instead of having to trek down to CVS all I had to do was call the operator and she quickly had a complimentary one sent up. The list of complimentary items is extensive. Housekeeping did a great job of making sure we always had everything we needed and that the room was tidy. The dining options at the Hyatt are really great. While breakfast at Kraft was amazing, I loved having the market downstairs where you can grab a quick coffee or bagel. I didn't order any room service, but the menu looked extensive and you can order food at literally any hour of the day. Checking out is also a breeze. You can go to the front desk, the quick check out kiosks, or just dial a number from the phone in your room. They will leave you a bill to review before you check out. I will note that the mini bar is tied to a scale so they will charge you accordingly. I had a little extra time in Chicago after I checked out so I left my bags at the bell hop station on the second floor. The Hyatt takes vacationing to the next level. Everything is easy. Everyone is friendly. For the price and location I don't think you can do much better. read more

Stayed here for Labor Day weekend and really enjoyed my stay! Friendly staff, great rooms, free wifi. It's in the heart of downtown which is great for those exploring the area. Perfect walking distance everywhere downtown. Would recommend staying here! read more

Hyatt Regency Chicago - View from room - Hotels Near Me - Chicago, Illinois

Just killed a roach in my room (2152) Called front desk , put on hold for 10 min, then was told manager would call me, waited another 10 min until I finally packed up and went to front desk. I was given a new room and told ' sorry this is an old building'. Beware of roaches in room! read more

I've stayed here three times. Great location. Okay hotel. The lobby is impressive but really, that's about it -- and who cares -- want to eat in the cool center dining section surrounded by the reflecting pool and TV screens? I've never seen it open any hour of the day any of the three times I've been there -- they close it off and seat people off to the side. Other bonuses? This time our room came without toilet paper. Which is almost similar to how it doesn't come with free WiFi -- both are basic necessities. I planned for the lack of Internet access and left my laptop at home and just used my iPhone but its still annoying. The staff is friendly (as well they should be) but the rooms are in dire need of updating. read more

Not one of my favorites in Chi-town. Definitely a BUSINESS travelers hotel and nothing more. The most basic of basic rooms I have stayed in for a long time. Bathroom didn't even have a glass in it? Like a rinsing glass. And the bathroom was TINY, clearly meant for one person. And with the total lack of counterspace, that one person better be a man. Room was set up super awkwardly with the bed at right angles with the TV. Only the person closest to the TV could watch while lying on their side or sitting straight up in the center of the bed. The other person got to lie behind and watch the back of the other's head. The space to walk between the bed and the TV stand was about 14 inches, this must not ever be a room given to a handicapped person. One of my suitcases had to be turned sideways to pass through. We ate in the center cafe and had probably the worst service ever. 3 or 4 guys kept coming up and refilling our waters the second we took a sip but it took 20 minutes to get a drink order into the bar and then an additional 20 minutes to get a food server over. The bar up on the second level that looks out over the river was really pretty but the bartender apparently either didn't speak English or was the grumpiest man alive. Two pluses: The bed was actually comfortable and the water pressure in the shower was one of the best I have experienced in awhile. Better than my house even! Sadly, these two things are not reasons alone to return. read more