I had a great experience with Dennis and his team at USA Water Heaters. They responded quickly,…read moreoffered the best price, and accommodated my request for next-day installation. The installation team was phenomenal, professional, experienced, friendly, and efficient. They did an outstanding job installing the Navien tankless water heater and made the entire process smooth and seamless. If you're looking for a new water heater, I highly recommend USA Water Heaters. Their customer service, pricing, and workmanship exceeded my expectations, and I don't think you will be disappointed.

We had a water heater installed from USA Water Heaters and the installation took about a day which…read morewas good. There was a minor but annoying and consistent issue with the water heater and when we tried to get someone to look at it, we experienced 2 ghosted appointments in a row. When we were able to get someone to come they were unable to help at all. We had to look elsewhere and they were able to resolve the problem. Our experience was mixed unfortunately. Edit: It was USA Water Heaters (949) 535-2228 as I don't forget a large purchase. Dennis and I had already talked and he confirmed at the time he was unable to solve the issue.

I was looking to get my water heater replaced and the Water Heater Doctor gave me a great price and…read moreassurance with their warranty. I appreciated the work they put in to ensure everything is up to code (and then some additional safety measures!). Sam was the tech who came by promptly and he was friendly and professional. I also had my pressure release valve and spigot replaced. All good. Based on my research, they used a high quality Bradford White tank and Wilkins PRV, so I'm happy with that. I appreciate the quick responsiveness and willingness to answer my questions because I tend to be an overanalyzer.

Water Heater Doctors delivered a smooth and professional experience. From the moment I reached out,…read moretheir responses were lightning-fast and their estimate was extremely competitive. They were transparent about pricing and recommended additional services to bring the installation up to current Orange County code. I confirmed this with another specialist, so I knew they weren't pushing unnecessary upsells. Everything was clearly itemized so I understood exactly what I was paying for. I communicated with Zach throughout, who provided excellent customer service. Whenever I reached out to him, he often responded within minutes, scheduled quickly, and was super accommodating when I had to move the appointment up. Initially, I was only getting lukewarm water, but when it turned completely cold the next day, I reached out after-hours. Zach replied first thing in the morning and arranged to move the appointment up to that afternoon. They gave me a 2-hour window (12:30-2:30pm), and Nick arrived promptly at 12:30pm, so I did not have to wait. He completed the installation efficiently in about 90 minutes, and cleaned up thoroughly. Zach even followed up the next day to ensure everything was working to my satisfaction. Compared to others I contacted, WHD offered a high quality service and craftsmanship at a competitive price. Highly recommend them to anyone looking for reliable, high-quality water heater service.

Payless Water Heaters kept coming up highly rated so, for our son's first condo, we needed to…read morereplace a 12 year old water heater past its life. Contacted the company and they sent out Tony. Friendly young man who walked me through my options. Though I'd done a lot of research and had already identified the model of water heater I wanted and there was zero upsell. The interesting part? After all of my research Tony's quote came in almost exactly what I'd expected to pay and highly competitive as well. He had to drive to their Lake Forest distributor to get the exact model I wanted, but he was back in a jiffy. The great news? Tony went above and beyond and the installation went perfectly. Yes it took a few hours, but that was also what I expected. I'm now a big fan of Payless Water Heaters and heartily recommend them. Thanks to Tony too!

JC was great! He was well- informed and very personable. He paid attention to details. The office…read morestaff was also very helpful and responsive. We would highly recommend Payless.

I first spoke with Zach over the phone, and he was very pleasant, helpful, and easy to work with…read morethroughout the scheduling process. Daniel installed my new water heater today, and I couldn't be happier with the service. He was extremely thorough and never rushed the job. While replacing some valves, he discovered another leak from an old section of pipe and quickly identified the issue. He replaced the faulty pipe at no additional charge, which I greatly appreciated. Daniel was polite, professional, and patiently answered all of my questions, taking the time to explain everything clearly. He was also very careful while working, making sure to protect my walls and surrounding area when using a torch to solder the pipes. He kept the work area clean and showed great attention to detail throughout the installation. Overall, I am very satisfied with the work Daniel and Zach provided. Their professionalism, honesty, and quality workmanship made this a great experience. I would definitely recommend them to anyone needing a water heater installation.

Truly an Honest Review -…read more First off, The Water Heater Company fixed the issue with the pilot light on our Rheem Professional water heater, which had been going out after hours or days of use. This had happened in the past when we first purchased the unit about four years ago. At that time, I replaced the burner assembly and control valve, and the problem was solved. I never found out the exact cause, but it was fixed. Fast forward to today, and the same issue started happening again. Unfortunately, I was away on business, and my wife was home with the kids, getting tired of relighting the pilot every morning and sometimes multiple times during the day. We called The Water Heater Company, and their service and communication were excellent. After diagnosing the issue, they contacted Rheem and ordered replacement parts under warranty: the burner assembly and control valve. They gave us three options: replace the two parts under warranty, replace the entire water heater, or install a tankless water heater. Because this is a very expensive unit that otherwise works well, we chose to repair it. Here's my honest opinion. As a fellow tradesman, I understand that skilled work is expensive. Still, the labor charge of $800 felt very high for what was essentially a warranty part replacement. The first visit took about an hour, and the second visit took around 50 minutes. I understand there's drive time, phone calls, office staff, insurance, tools, and scheduling overhead, but it still seemed excessive. Maybe I'm looking at it through the eyes of someone who usually handles these kinds of repairs myself, but I was away for an extended period and needed the problem resolved. So I'm torn on the rating. Quality of work: 10/10. Professionalism: 10/10. Price: 4/10. In the end, though, I paid for peace of mind and have the issue fixed correctly than save a little money and end up with a possible poor repair.

Excellent service and work. Clean and neat. Very knowledgeable and went thru all choices. Done…read morein the same day, great response time. Hector and the other tech were great. They even helped to move a tool cabinet to get the new unit in, and no extra charge. Had to remove the cabinet from the wall. Helped me empty the cabinet too while the old tank was draining. Very highly recommended, you can really this is all they do.

Called in the morning and Hector showed up at noon. He explained the problem with the water heater…read moreand was able to restart it. Definitely trustworthy and he also provided a fair estimate for replacing the water heater if it were to break. Super friendly and highly recommend.

Incredible Experience. This is how a well run company should operate when it comes to business…read more Clear, prompt communication via text. Extremely knowledgeable and great recommendations. Scheduling of service was within 1 day. Zach and his team were professional, efficient, knowledgeable, and kind. They valued the customer first. Change from a water tank heater to a waterless tank heater. Reasonable, competitive pricing in this economy. Service was top notch. Competent and got the job done. No complications or errors. They even provided a detailed invoice and instructions on how to process a rebate with SocalGas. Company operations are extremely well ran and thought out for the customer. Would highly recommend Swift Water Heater as your choice for water heater issues or replacement!!

Very professional. Removed my tank and installed a tankless heater the same day that I called…read more Office was helpful with rebate info. There was a small issue with maintaining heat which was corrected the next day with an extra valve. Overall, I am very impressed with their responsiveness

Needed to replace a tub faucet with an abnormal setup, and Brayan Becerra delivered exceptional…read moreservice all around. He arrived promptly at the scheduled time, explained the process to swapping out the faucet, provided faucet options for the tub, installed quickly and cleaned up nicely after. He was very transparent and honest on feasibility of some additional projects I was considering down the road as well. This was by far the best plumbing experience I've had and will be going to Elevation Plumbing for my needs moving forward.

Expectations should never be perfection. Expectations should always be "make it right". Brayan is…read morethe personification of this approach. After a thorough analysis of our original setup, Brayan identified that we were a great candidate for moving from a tank water heater to a tankless water heater. He pointed out additional things that other groups hadn't mentioned (the other groups were very good as well, so we are talking about minor details) which gave us the confidence in how he was going to fulfill the work. Things didn't go as planned originally and after the installation, we had a error code from the heating unit. Brayan made sure to schedule time to come out quickly and fix the problem including working with the manufacturer to ensure that all installation items had been properly addressed. The issue didn't relate to the original installation, but he was able to diagnose the problem and get a solution that would allow us to monitor any future related issues as well. He isn't the cheapest solution, but he also isn't the most expensive. Most importantly, he made it right and I have significant confidence in his ethics and integrity regarding the work. Communication and responsiveness are key elements of trust and Brayan delivered on both those areas. Highly recommended!

Outstanding toilet install! Great communication and expectation setting throughout. Direct and…read morehonest. 10/10 would recommend.

This is my first time using C&C plumbing and I found them on Yelp based on their positive reviews…read more They were very quick to respond to my inquiry and were able to provide a fair quote. Brayden was professional, friendly, knowledgeable and he took the time to clearly explain the issue and the necessary repairs. When an additional problem was discovered, Brayden helped identify the correct replacement part, and once it arrived, he returned on the next available day to complete the project. Thank you!