Ideal Energy did an amazing job and were professional and courteous from start to finish. I initially met with Alex, who did a thorough energy audit of my house and gave a detailed explanation of the current status of my A/C, duct work and insulation. I had a lot of questions and Alex was able to provide me with detailed answers, which made me feel confident in choosing Ideal Energy to seal my attic and replace my duct work and insulation. Tony and his crew came out and were able to complete the project in only two days! They did a great job and left my house cleaner than when they arrived. Tony was very professional and answered any questions we had. Ideal Energy went above and I highly recommend them. read more

We knew we needed more insulation when we bought the house. So we got the energy audit from one of the SRP approved contractors. And they also submitted a bid to do the work. Then we sought bids from two other companies. If you need to go down this route too, then do what we didn't do: check the licenses of the SRP approved contractors with AZROC. Because, of the three companies we dealt with, Ideal was the only company that had an HVAC license. If you're going to have major HVAC work done, wouldn't you want to be dealing with people that make the effort ot get licensed for it? Ideal was the only company that sealed the ducts the old-fashioned way -- with mastic and tape. The other two companies wanted to blow in some chemical product. You can read all about it online. You might like it. But it is more expensive. So what about Ideal? Everything went well from dealing with Brian, the salesman/estimator, to the work done by the crew. They handled all of the SRP rebates so I didn't have to wait for them -- they do! They added an extra air-return required by our heat pump. The other two companies didn't notice that. And they were half as expensive as the other companies that bid. The money we saved is being invested in xeric plants to shade the house and the yard. The money saved will also pay for sealing leaks around windows and doors. read more

Adam Wilczynski is very patient and professional, I am very thankful he came and help fix the AC issue.

We chose to have Ideal Energy bid on a project that included having an SRP approved Energy Audit completed, adding insulation and the possibility of installing a new HVAC system for our home based on the stellar reviews of previous customers here on Yelp. All I can say is WOW!!! First of all, this company knows how to communicate with it's customers and every single person I encountered via phone or person was always professional, courteous and attentive with any questions/concerns. Alex (Co-Owner) was always on time for appointments, very thorough when completing the energy audit and NEVER made myself or my wife feel pressured to buy ANYTHING. He explained how and what could be done but more importantly, what needed to be done to make our home more energy efficient. Elena (Co-Owner) was extremely helpful with setting up the SRP Rebate process which was streamlined and extremely easy, helping set up the funding PROMO for the project w/ local bank (0% APR 60mo - No early payoff penalty), and was able to get us scheduled 22 days ahead of our initial scheduled construction date. Chris (Construction Manager) and his crew ALWAYS showed up on time, displayed professionalism at all times and did a thorough clean up at the end of each construction day that went above and beyond what I've come to expect from most companies. Attitudes were great, they take pride in there work with keen attention to detail and NO CUTTING CORNERS ensuring a job done right. Construction was completed a day ahead of schedule because every single employee on the construction site busted his/her tail to get the job done right the first time. After construction was completed, Chris gave a relaxed (not rushed) tutorial of how to use the new thermostat (which is the "brains" of the system). Chris also advised my wife and I that it isn't uncommon to have small adjustments made to a new system install as each customer or project has different demands that aren't realized until after the new system is up and running. After a few days of testing out our new HVAC system it was determined that a few minor tweeks needed to be made to the on board computer system which controls air flow, fan speed, how much etc. It's a smart system that has set parameters that only technicians can access. Chris and another technician came back the next day, on time and quickly was able to change certain parameters and verify. PERFECT! We used to have a few "hot rooms" and a "cold master bedroom" upstairs with no control as our old thermostat was located in the hall. Our master bedroom would be consistently 2º cooler than the temp at the thermostat and our "hot rooms" easily 8º warmer than the temp at the thermostat. What a waste of energy... NOT ANY MORE! Now we can control the temperature in individual rooms so nobody is too hot or too cold. It truly has been a wonderful experience having Ideal Energy as our contractor. read more

Here's the short version: My experience with Ideal Energy was absolutely beyond my expectations. They were professional, on time, and I couldn't be happier with my home's new AC and Furnace. If you're shopping for HVAC services, don't hesitate to call these guys. If you want the details: We purchased an older home. Built in the 1980's and it had its quirks; its had things break. We've had multiple contractors to our house to fix and install various things around the home. Windows repaired, blinds installed, drywall repaired, patio installations. We had a few AC quotes prior to working with Ideal Energy. We needed new duct-work. Our house had add-ons that just weren't getting air properly. We voiced our concerns to other HVAC companies, but all they wanted to so was replace our AC unit. This would have left our 35-year-old furnace and 35-year-old duct-work in place to run a brand-new AC unit. In my mind that was like putting a new engine in a 35-year-old car, and not bothering to replace the worn-out tires. We said we wanted all of it fixed, but with other contractors it fell on deaf ears. "I can do the AC but we don't to ducts." I've had contractors come in with wild ideas to save money, including going and purchasing the AC unit myself, so I can save money with credit card points. I've got quotes written down on blank sheets of paper with no real explanation or break down for what I was buying. I've had contractors, in fact nearly all of them, fail to follow up when they said they would. My experience with Alex and Ideal Energy left the competition in the dark. Alex showed up not only in the window he had promised, he gave my updates as to when exactly he would arrive. He showed up with a power point presentation outlying MY HOUSE. My floor plan was in his power-point. He explained the problems with my current duct working. He explained several solutions we could implement with various price points. He calculates the exact tonnage required for my home, based on computer simulations. Not a generalized rule of thumb like every other HVAC company that showed up had offered. We settled on a state-of-the-art Zoned AC system. I can individually monitor and change the temperatures in various parts of my home. I can opt to cool infrequently used rooms less and keep the Master chilly at night without cooling my living room as much. While only using the single AC unit. It's absolutely incredible. (Ask them about it, its super cool... No pun intended) I didn't even know something like this existed. Alex's crew showed up on time with a convoy of trucks to remove my old system and install the new one. The task was a huge undertaking. His crew spent the better part of 3 solid days in the attic ensuring everything was good to go. I'm chilly in rooms of my house that have never been cold before. An AC is a big investment. Let Ideal Energy take care of you. This has been the most streamlined, turnkey process I've had done to my house. Which is amazing. Considering its by far the biggest project I've had done. Don't hesitate to call them, they'll take care of you. read more

My experience with Ideal Energy was exceptional. I would highly recommend any home/condo owner to contact IdealEnergy for a $99 home energy audit and then to follow through with IdealEnergy to conduct repairs. Here my story: My home was initially evaluated by a 'certified' contractor for the APS/SRP home energy program and rebates. The resulting data/report/estimate that was presented to me was confusing, and the proposal for repairs and service was limited in detail and difficult to understand...even though I consider myself an intelligent consumer, especially as it relates to energy conservation and being 'green-aware.' As I did not have 100% confidence in my initial contractor - I contacted Foundation for Senior Living (the group that oversees the SRP & APS rebate program) and asked for three other 'certified' contractors. I asked each contractor to review the existing data collected, inspect my home, and submit a bid for repair. Based on the three new bids and again interviewing each contractor, I learned there are big differences between contractors' knowledge of A/C, air handling, insulation and what it takes to repair and maximize efficiency under a roof. IdealEnergy provided the most thorough assessment of A/C and air-handling efficiency and then identified and explained in simple terms the best way to maximize efficiency and minimize A/C cooling loss. Their proposal included pictures of MY home (not another person's home/attic) and explained how each repair would contribute toward efficiency- energy wise. Further - Alex - was easy to reach when I called to ask any question...I ask a lot of questions - I called Alex at least 3 times after getting the IdealEnergy proposal and each time he was patient and answered questions thoroughly. I even price-checked Alex's estimate with another contractor friend - IdealEnergy's pricing was in range. I asked Alex for a discount as I had a referral in my back pocket....Alex did not waiver - he stated that he gives his best price the first time and that his margin is slim, mostly because he pays his crew a good wage on account of the difficult work they perform. Seriously after 3 minutes in any attic during summer months in Phoenix (crew members spent 2 hours at a time in the attic)- they deserve a just wage. After all this research and knowing that my home desperately needed efficiency attic/duct work, I chose IdealEnergy. FYI, my home is 1990s build - part of a larger community of 1,2,3 bedroom units. Back then, the builder installed the SAME split unit (handler/coil) into each unit...of course the builder skimped on the A/C and air handler quality ...the duct work was pretty shoddy too...needless to say - nearly every unit in my development could benefit from IdealEnergy's assessment. In my case, the most important lesson, was understanding the air handler needs to 'breathe' and, as is often the case in older buildings, the A/C air return is too small or impeded (by small grill), or both. Thus, there is the need to open more return vent space for A/C air return is needed (plus they have the test numbers to prove it). If , for example, you neglect increasing the A/C air return - you will find that despite resealing all duct work to keep out 'attic air' it will cause the air handler work harder and will ultimately create additional/more leaks in the duct system - and you're back to an inefficient unit in no time. Prior to having the work completed - I met each of the crew members who worked on my home...they were attentive to my concerns as they prepared to come into my home. They clearly stated the work they would perform and why....everything matched up with the proposal. The work took 2-full days (6 am - 2 pm) and was a bit messy, but the crew did their best to partition off the area where they worked and cleaned up before they left each day. It has been 2 weeks since about 1/2 of attic insulation was removed, duct & A/C handling repairs were performed, another energy audit showed the duct work is delivering cool air (and not attic air) and new cellulose blown in over the top of duct repairs and ceiling. During the past week (115, 113, 112 and expected 110+), the weather has really tested the improvements of my A/C system. The temperature in my home is balanced - there are areas that remain cooler than others - but there is not the extreme change in temperature as was the case before IdealEnergy did their work. Overall - I am very satisfied with IdealEnergy and would highly recommend Alex and his crew to address energy efficiency within your home or business. Final FYI - I am a social worker - I do not make a lot of $$ - and I rely on others' recommendation for goods and services...and I will be a personal reference for anyone who needs more information about Ideal - simply ask Alex for my contact info. The only problem I have with Alex is that he is ASU alum....GO WILDCATS!! read more

Ideal Energy was one of the companies that provided me a quote to simply supplement insulation in my attic. The quote was over the phone with no visual inspection. They recommended removing 1/2 the insulation in the attic with no clear explanation why that was recommended (at a cost of over $2K). The quote was significantly higher (almost 5 times) than the other companies that quoted me. My interactions with them were very limited, and they were professional. read more

I can't say enough good things about this company and the people who represent it! The entire staff, from the installers to the project coordinator to the estimator to the designer were all sensitive to our needs and truly concerned in reaching the best solution for our situation. The attention to detail, the little things, set this company head and shoulders above their competitors. It was noticed and very appreciated! Thank you, all of you guys, for doing a spectacular job on our demo and install! read more

Ideal Energy was fantastic!!! We had them perform an energy audit and our house feels amazing. The employees were always professional and courteous. The work was completed very quickly and they explained every part of the process in a way that I could understand. Besides their amazing work, another benefit of using their services was that they complete the paperwork needed to get the SRP rebate : ) read more

I haven't actually gotten service done yet but plan to do so for air duct sealing and insulation. Just want to make it known that this is so far a great company to deal with. Chris Wontorski came out for our walkthrough with estimate and gave us a detailed email with different options. He is professional, courteous and explains everything well. He is good about keeping in touch with people as I have emailed back and forth with him many times now since the walk through. read more

these guys came HIGHLY recomended from SRP board members to preform a home energy audit. they were very professional, timly, honest, and nice. Alex and his team did a great job and were a pleqasure to deal with. i would recomend them to anyone looking at a home audit in addtion my AC actually went out and they were there at the drop of a hat to get it fixed. i really like the team there and will be working with them in the future. read more

Ideal Energy LLC sets the standard for a customer oriented business. Forget those adds you see on TV Elena, Alex and thier crew are the real deal. On time, fairly priced, and thorough. They found things previous installers never even made us aware of. The work this company performed was neat and clean and they went out of their way to explain every step of the process. I also appreciate them coming all the way out towards Casa Grande to complete this work. I would HIGHLY recommend them to anyone looking for a home energy audit and the followup work to follow. read more

I'm so impressed! Same day service, incredibly friendly people all around from the girl I spoke to on the phone as well as Adam who serviced our unit. I also really appreciated getting a text with Adam's photo and some background information prior to him coming so I knew who to expect. Will definitely use Ideal Air again! Thanks! read more

2014- We had the energy audit done with a different company and when they quote their price for the repairs we started shopping around. We had more than a half dozen companies come review the audit and our house and decided to go with ideal energy. They did a fantastic job with everything up front. Alex and Chris were always professional and timely and we were promised that everything would be perfect when they were done. After the ac replacement and hvac repairs were completed was when the difficulty started. They were slow to respond to balancing the air flow around the house and replacing our gable vent (that they bent when they removed it) It was all eventually fixed but it took a lot of follow up calls etc to get it right. I'll be shopping around when we buy our next house. 2016 UPDATE- Since our last review we have bought and moved into a new (to us) home that was older and in need of a lot of "help". Alex and his team came in before closing and gave us a great idea as to what we were looking at and how we could phase the work, as it was a big project. We had a few others come in for estimates and decided to stay with IE because they seemed like the most knowledgeable at the the best price. We got started on the first phase and everything went very smoothly. His team is courteous and professional. When we r ready for the next phase they will be our first call. 2017- now we needed a new unit, they went above and beyond to make sure everything was right, for the actual u it to the instal and service. I recommend them every chance I get. read more

We had an excellent experience with Ideal Energy. Alex and his team are very professional, timely, and did a fantastic job improving our home's energy efficiency. Also, their prices were very reasonable and competitive. Can't believe how hard the AC blows now. Should have done it a long time ago! Thanks Alex! read more

Great service. Communicated well with options. Service man, Chris was on time and showed very reputable customer service.

I held off on my review because I wanted to see the how well it worked in the hottest part of the year, and the results are in, it's fantastic. We have an older home (1940s) in central Phoenix and in looking at some solar systems, one of the companies discussed sealing our ducts and removing and replacing the insulation (with blown fiberglass). I wasn't convinced by them, but got Ideal Energy to come out and do an analysis. Wes came in November crawled all through our attics, and put together a very detailed proposal to replace the ductwork and insulation. The quote was not cheap, but reasonable considering the extent of the work involved. The things that sold me on the proposal were: the existing ductwork was put in when there was an evap cooler and were now too large for a modern AC system and no amount of sealing and external insulation was going to make them perform correctly. They used blown in cellulosic insulation which is what I preferred for environmental and health preferences. They sealed and insulated the vertical knee walls as well. We scheduled the insulation for the last week of December and Mike and the crew (6 guys in total) were fantastic. Prepping and cleaning the house every day they came out, fantastic communication, flexible when we needed to change something last minute, and polite. When I saw how much work went into the project, the cost became even more reasonable. The first thing I noticed was how quiet the house became, and that we could hardly tell when the heater came on (due to silence and infrequency). Now that we have made it out to 110+ days of real summer, every room in the house is now at a perfect temperature. Our main bedroom used to get hot at night in the summer, now it maintains a perfect temperature and our electric bill is at least 20% lower. Having a home that is now evenly comfortable and the energy savings is what we hoped for. Also a couple follow up questions I had (where to order the filters, and finding a source for the insulation boards for my workshop) were handled quickly and professionally. I am so pleased we decided to use Ideal Energy. read more

Ideal Energy has excellent customer service. I had my air ducts and insulation replaced and that went great. Everyone I worked with was great. The overall cost was pretty pricey but did fall in line with the other estimates I'd received. The only issue I had was after the air ducts and insulation had been replaced, by whole house smelled like gingerbread. They came out to check it out and said everything was fine. I'm not sure where the smell was coming from but I do know it wasn't there before the ducts had been replaced. It's since disappeared though so that's good. Every so often, when the air kicks on, I'll hear crinkling noises coming from the vents but I think that just the new duct work moving. I don't know how well I'll do on my electric bills as it's not peak time yet but time will tell if this was a good investment. read more

My AC was blowing warm air the day after it hit triple digits, so I called for help. I checked yelp for someone who was close by and highly rated. Alex returned my call within 15 minutes, and shortly after that was at my place. He was friendly and worked efficiently to diagnose the problem. He explained clearly what needed to be done, and what the options and costs were. Overall, I'm very happy with the service and the reasonable cost. read more

Very professional and timely. Thorough and gave me several price options. They prioritized my ac because mine had broken so they felt it was urgent. The workers were very good at covering the floor and cleaning after they were done. I only wish they had spent time explaining my system and discussing the maintenance. read more

They're customer service was top notch. Everyone I spoke to was super responsive, friendly, and accommodating. The gentlemen that came over for my quote on the new AC was incredibly thorough, showed us pictures of problem areas in the attic, and walked us through all our questions. They had my new ac installed two days after the quote and got the job done quickly and cleanly. The four stars is because we recently noticed the ac runoff was placed directly above our electrical panel, which may be a problem in the future. read more

My experience with Ideal Energy was very good from my first call to the arrival of Adam the tech. I liked that they sent a picture of their employee and also a little write up/resume on him, I was very impressed. I appreciate Adams honesty, knowledge and professionalism. I would highly recommend Ideal Energy! read more

When we bought our house last year we knew that the Air conditioner was old, and that we could barely feel any air coming out of the vents. I called Ideal energy to do an energy audit after I read some reviews and visited their website. Alex arrived at our home on time and walked me through the energy audit process, after the audit was complete they gave me a full report including pictures of the ducts in my attic. They offered several different options to repair and improve the duct work and the AC system. The quoted prices were very competitive so we decided to fix our leaky ducts and add insulation to the attic. Three days after our audit they had a team replacing the old duct work, adding a couple new vents, adding insulation and most importantly installing it the correct way. They provided me with pictures of their work, and they ran another test on the house to see how much it improved. The test numbers showed huge improvement but the real test was that the house had an even temperature and the AC unit didn't run as often. They did an amazing job. Almost forgot, two days after the Audit my AC unit stopped working, Alex showed up less than an hour after I called and he was up on the roof replacing one of the motors. Had to mention that because it was great technical and customer service! So now a year and a half later my old AC unit finally completely broke down and I knew it was time to replace it and not fix it. I knew I wanted to go with Ideal energy but I also like getting a good deal so I got a couple quotes and Ideal energy not only offered the best price but they offered a better AC unit (Trane). I called Thursday afternoon and Alex showed up that evening to get measurements, by Friday afternoon I had a new AC unit completely installed, up and running. Ideal Energy is a great company, they are professional, and they do exceptional work at a great price! read more

This company has been awesome to me from beginning to end. When my AC compressor went out in the middle of July, they were the only company that was able to come out same day. The tech that came out, Adam, was friendly and it was clear that he loves his job and did his best to take care of me as the customer. Brandon then came out to do my energy audit, also the same day, and was incredibly thorough in explaining my options and associated costs for replacing my AC system. I was worried about the steep costs, but was reassured about how it was a long term investment in efficiency and energy savings. When the installation team came out the next day, they were patient, meticulous, thorough and friendly. It took longer than expected, but they worked after hours to make sure I had my system set up that day. Overall, this is some of the best money I've spent, and I would recommend them to my family and friends in a heartbeat. read more

I always turn to Yelp for help! :) So I hope I can be helpful to others too! Alex really went out of his way to fix our two AC units!!! He came after business hours, he fixed one; came back the next morning at 7am to fix the other...way before business hours!! He worked with our time and did not turn us down just because we couldn't be home during " normal" business hours. Definitely recommend this business!! P.S I also got great hiking tips from him! Thank you Alex and wish you all the best! read more

After 12 years of owning a 1950's red brick house I finally decided to focus on my comfort, especially during the summer. I purchased a new AC several years ago from a different company and expected a huge improvement in my comfort and electric bill. NOPE. I had Ideal Energy come out and do an energy audit on my home, which clearly detailed why even a new AC was not making a difference. My old duct system was a mess, I had very little insulation and needed a larger main return plus an additional return in the "hot" bedroom. They fixed everything and finished 4 days ago. The process went smoothly and I did not have any problems with any of the people I interacted with. Very professional company. The BEST thing is that I finally have a very comfortable, even cold, house with outdoor temps over 110. My AC is running 8-10 hours less per day!! read more

I would like to start off on saying that our overall experience with Ideal Energy was phenomenal! It's very hard to say that in this day and age but it's true. Quote Process... To start off, our first contact with the company was for an energy audit. We had planned to get a quote (winter project) for updated ducts and insulation for a 1983 house that had the original swamp cooler duct work and possibly the same insulation. I had an appointment scheduled with Wes for 8am. On the appointment day, I received the "on my way" call from him 30 min prior to arriving which was great and he was on-time. During his visit, he took his time, explained everything to us and happily answered all of our questions and offered recommendations on what to do even if we do not go with them or if we waited until winter when I had planned to do it. The day before, our AC unit had issues but we had another company out to fix that problem. Long story short, AC unit ended up needed to be replaced while we were waiting on the proposal from Wes. I texted Wes to add a AC unit onto the bid, he called me up and gave a few options and gave us 2 quotes. The quotes that were sent to us had write-ups for each picture that was taken during the audit (very detailed). We ended up accepting one of the quotes for all the work (AC, duct work and insulation) and a time slot had opened up for us 4 days later. Alex (Owner) stopped by on Monday to get a few measurements and offered us a portable AC unit to get us by thru the whole process, which we gladly accepted. Installation Process Day 1 (Tuesday)... I was told Chris (Lead) would be doing the AC install and would be there at 5am to start removing the unit. Chris called to give me the "on my way" call and was there on-time as well. The rest of the workers (Marty and Ernesto) came by about an hour later as scheduled to start removing the duct work. They were very considerate, as I told them the family was getting ready and if they could wait about 15 minutes, which they had no problem. Once all was clear, they got to work, taped up the house, laid tarps and sheets everywhere to make the clean-up process easier. All workers busted their butts all day without even taking a lunch. After the 1st day, they got the AC up and running, got half the house going with AC (much better than it was when it was actually working), added 6 new registers and cleaned up everything. Day 2 (Wednesday)...Workers got to the house very early and continued working hard. Once again, they waited until the family was done getting ready for work and school. This time Tony (Lead) was there along with Marty and Ernesto. They kept us updated on what was going on and what was expected of them to be completed by end of day. By end of day 2, the AC, all duct work was completed and old register holes were drywalled up. Once again, they cleaned everything up as if they weren't even in the house. Day 3 (Thursday)...Tony, Marty and Andrew got there early once again and was hard at work. This ended up being only a half day of work. All registers were sealed, drywall was now all patched up, return vent upgraded and all the new insulation added. To top everything off, we had to have our pup at the house and she is a little crazy around strangers but she really warmed up to them being in the house after they took their time to let her sniff them out. After everything was said and done, I received a call from Alex on how everything went and if we had any questions. Summary... We were so excited with how we were treated as person throughout this whole process. Not one worker showed disgust or any negativity with all the questions (there was many) that we asked during the 3 day process and even took their time to explain technical stuff very easy for us to understand. A week and half later our house is still freezing cold and it's amazing that the thermostat is set at a higher temp then it was before. read more

My husband and I recent moved from Northern California to Sun City West Arizona in May last year. We knew our unit and home was old and coming from a home that had solar and was energy efficient we knew we had to research and find a company to update our Air conditioning and help make the home more efficient with the proper insulation windows etc. We called and made an appointment and Chris came out accessed our home and issues. Gave us a complete and thorough evaluation. The quote for updating was more than fair. We just finished with the repairs and just need to have the home tested for efficiency which will be scheduled. I have never been happier about spending money on home repairs and fully satisfied with what was accomplished. The crew who worked was awesome and informative every step of the way. Also cleaned everything up nice and tidy. A big thank you go to the crew Lucas Ernesto Camari Mikey and Cristian! You guys were awesome! Thank you Ideal Energy for being professional and great products and service Richard and Cindy Brazil read more

My A/C was making a lot of noise and I was worried it was about to die. I called Ideal Energy and they came out immediately. I live in Canada and rent the house out and the technician from Ideal Energy identified the problem and called me in Canada to let me know the problem even before my tenant came home to meet him. The whole process from calling them to having it fixed only took a few hours. The cost of the repairs seemed very reasonable and I was able to pay over the phone. If I ever have any A/C issues in the future I know I can trust this company. read more

We had an energy assessment done through Ideal Energy because our electric bill went up x4. Wes came out and did a very complete assessment and told us what we needed. The repairs were going to be quite costly and Wes called one of their technicians out to look at our AC unit before we replaced a good unit. Keep in mind that our AC is 20 years old and we know replacement is coming soon. The AC unit was only putting out 87 degree air even when turned way down. Adam Wilczynski showed up to our house on short notice, after hours and on a Friday. We really figured we would have to wait until Monday to get someone out. Adam did a complete check of the system and said pressures, amps and levels were all good. Adam was concerned that our condenser looked like it had a lot of debris in it so he completely cleaned it (and didn't charge any extra). Once Adam was done with everything, we had 41 degree air coming through the vents. So...We were prepare (not happy) to change the AC until Adam did his magic. We and Adam both were very polite and respectful. They both knew exactly what they were talking about and neither tried to take advantage of us. Ideal Energy will be the only place we call in the future for AC work. Thank you Wes and Andy. read more

Best service I've ever received from a service company. Their staff was friendly, professional and very good at what they do! I had them add more cellulose insulation, seal ducts, and add dampers for balancing and they did a great job! Highly recommended! Thank you Ideal Energy. read more

This company is simply amazing! It's the only AC company I trust anymore. I had issues with my AC not working at all today, I called them and they came out within an hour. They explained all the problems to me and were able to fix everything that was wrong. They are honest, reliable, and trustworthy people. read more

The experience working with Ideal Energy to correct our dated builder grade duct system was amazing. From the beginning to end every individual team member excelled at there position for the front desk, duct design, to the 2 day installation. Most impressive was the installation team. Mikie Weaver and his crew were like the NASCAR crew of ductwork! There efficiency, communication, cleanliness, detail oriented service was exemplary. Ideal Energy and there team members are a top notch service oriented company and I would highly-highly recommend. - Tracy B. read more

Great company. Had my AC replaced over the winter after a bad summer. Wanted to wait till summer for the review. Anyhow long story short more comfortable and a 40% reduction in cooling costs based on their recommendations. read more

** NOTE: I did a decent amount of research on AC units and other aspects of HVAC systems prior to calling companies for quotes. I definitely don't know or understand it all, but I definitely learned enough to be dangerous (a.k.a. a real annoyance for anyone who doesn't have the patience and/or lacks the ability to explain the answers to my questions). I fully realize I am not an easy customer, which should say a lot for Ideal Energy in meeting (and exceeding) all of my expectations. *** My wife and I wanted to look into the possibility of a new AC unit for our home. Ours was old, inefficient and was installed poorly, to say the least. We contacted 3 different companies for recommendations and quotes - 1 "big box" store and 2 local companies (both of which can perform SRP energy audits). All of the companies that came out provided free, in-home evaluations with quotes. I was not impressed with the company working with the "big box" store. They did some quick measurements of the house and came to the conclusion that the best solution was to replace my existing units for identically sized units. When I questioned why their load calculations didn't mesh with the size of the units they were recommending, the technician responded with "...I've been in the business a long time, and I just know.". IMO, you should be very wary when someone takes the time to measure your home, input those values into a software program which calculates heating/cooling loads (and ultimately feeds into how much cooling your home needs) and then ignores the software output to say they know best. The two local companies that came out were both very professional and knowledgable. We chose to move forward with Ideal Energy based on our overall level of comfort with their total solution. To note, they were the only company of the three that could perform all the work we wanted completed (attic insulation, air-sealing and a new HVAC unit) without having to use sub-contractors. Price, of course, is another factor to compare, but Ideal Energy had the best price of the three when comparing apples to apples (like identical HVAC units, etc.). Their recommendation was to remove my existing units (one 5-ton and one 3-ton) and replace them both with a single 5-ton unit, insisting my current setup was over-sized for my home. It is now almost September and I can say that it has had no problem keeping the house cool through the hot summer months of July and August. Alex and his team did a great job on communicating their recommendations and answering all of my questions (and, trust me, I had plenty). On our install day, there were no surprises. All the employees were courteous and cleaned up after themselves. After the initial installation, they have been back a few times to make adjustments based on my feedback at no charge to me. Alex always seems legitimately interested in my feedback and I've never felt like they would not do what they promise. ** When I logged into SRP's website this month and looked at where my monthly electric bill stands compared to nearby homes with the same square footage and a pool, it shows my electric bill is 57% less than the AVERAGE electric bill. August 2015 bill: $320. August 2016 bill: $154. Happy customer! read more

First off let me say that Alex is nothing short of fantastic. I originally called them to get a quote on just insulation for my attic. I had just gotten new windows and I had another company come in and give me an energy audit, however their price was outrageously expensive. They may as well have asked for a kidney as part of payment or my first born! Alex came in and did an overview free of charge and brought me the results of his findings. They were the same of course, however his solution wasn't going to cost me near as much money, not to mention I didn't need to do everything the other company was suggesting. Alex was honest and up front about everything, a very genuine person which in these businesses there aren't very many of - they all want to raid your pocketbook because everyone needs AC! But not Ideal Energy! Not once did he try and up sell me things or recommend things I really didn't need, he actually worked with what I had, and told me I didn't need the huge unit that was being almost force fed by the other company. He took the time with me and explained everything in full detail, gave me his opinions and his solution was almost half of what I was previously quoted. I was nervous about taking the chance, but I am very glad that I did. His team of guys are all very polite, they knew what they were doing, fixed the hiccups they ran into, they work very well together. Chris the lead guy communicated with me the whole time, and he and Alex discuss each job so he knew the little things that needed to be taken care of when he got there. He even patched my walls for me just because he had time, he went above and beyond for me. After the job was done Chris went through everything with me, the team did an energy audit on my house after everything was finished and the numbers were almost perfect. I am so happy with the work they did, as well as the people that represent the company as a whole. I would recommend them to anyone that needed work to be done without hesitation. I won't go anywhere else, I am so very grateful to have found them. read more

First off I would like to thank Ideal Energy for all their expert advice and professionalism. Alex came out to visit with us and did the audit on our house which was built in 1978. It's a block style home and getting older so it's not very efficient. Alex spent a good 2 to 2.5hrs doing the audit. During the audit I asked if I could follow him around to see what they were doing and ask questions and he strongly advised I do that. He certainly educated me along the way about several questions I had. He explained what upducts are which I had no clue as there are 4 of them installed through out my house. Here for the past few years I would open all the windows in our home when we ran our swamp cooler. It was annoying having to always open/close the windows and it would also let a lot of dust in the house plus it's a security risk where a burglar could easily open the window and come in our house. Alex explained the upduct and how it works and no longer do we have to open our windows when running our evap cooler. After the audit was done Alex crunched some numbers and came back out to visit with us going over the results. He had several options for us, breaking down several quotes from all the work to be completed and others being just the major/most cost affective. We opted to do 3 of the 4 recommendations. They were to seal all the duct work in our attic and all the registers in our house. Add more insulation in the attic to move us from an R22 to R38 value and lastly to get rid of our money hungry 1hp pool pump and install a variable speed pump. Once we signed the contract Alex and his crew came back out to complete the agreed work. It took them 2 half days to finish the work as it June when they were doing the work and very hot outside. The crew was very professional, knocked on doors when needing to enter the house. Cleaned up very well after themselves etc. They allowed me to ask all the questions I wanted and they even pointed a few things out that were changed. I felt confident they were doing a great job. Once the work was completed they ran another blower test on our house to verify the results. Everything came back PERFECT. Our house is much much more efficient and comfortable to be in. We had several hot spots in our home including the master bedroom which was always a good 5-7 degrees hotter than the rest of the house. The new/additional insulation really made a huge impact with how our home feels on the inside. The duct work sealing also made a huge difference. Sitting on the couch in our living room I could never feel the air conditioner blow on me through the vent. Now I can easily feel it and i'm sometimes in search of a blanket even though its July right now. Alex explained how leaky our ducts were, he said if we were to imagine a 17" hole in our duct work, thats how big of a hole we had if you add up all the leaks we had. AS you can see by fixing the leaks, we now have a much larger volume of cold air coming into the house instead of our attic. In return this will and should save us significant amounts of money. I know for a fact the comfort of being in our home has changed a lot. It always felt hot in here and never the temp our thermostat showed. now it feels perfect and we enjoy being in the house. I highly recommend Alex and Ideal Energy if you are considering getting an energy audit done and wanting to make your home more efficient. They returned phone calls and emails promptly during pre-sales, construction and post sales. read more

I found Ideal Energy while sitting in my living room, scrolling through yelp reviews as the temperature was continuing to rise inside my house. I figured it would be at least a few days or more because it's summertime in Arizona! Functioning air conditioning is in high demand! Ideal energy surpassed my expectations! They were efficient and organized over the phone-they sent Chris out right away on the day that worked best with my work schedule, he was very knowledgeable and diagnosed the problem within an hour and gave me some helpful tips for keeping my AC unit in good condition. They were so quick to communicate and respond to my questions and emailed me an invoice for estimate and repair instantly. They were able to complete repairs the next day while I was at work. I really appreciated that. Everything was handled so well and so professionally. Thank you so much for repairing my AC and for making the process so easy! read more

Another company that really don't want to say any prices over the phone but ball parked me 5 to 8 g on 14, 4 ton unit, without telling me anything else .. No interest in doing the business unless they can come and get their free 100 dollars to say yes, it's not working read more

Chris was very professional and cleaned up after he was done. He brought plastic to cover the clothes in the closet, wore shoe covers when in the house, and vacuumed up after he was done. He explained what was wrong, how he fixed it, and prevention. I needed my primary drain cleaned out and had a secondary shut off switch installed. They are a local small business that I would support again! Thank you :) read more