Unacceptable, we have small order and we are waiting since 11:30 until now it's 1:00pm for that order . After I leave I'll give my review. I'm typing this because I have nothing to do but wait. Still waiting. Waiting and waiting. read more

35 minutes waiting and never asked about our drinks, passed in front of us and looked not. They never attended us and when we decided to leave they didn't even look at us and they asked nothing. I promise not to come back and take care of whoever asks for this staff order to tell them that they are useless. read more

IHOP - a woman in a red car in front of a mcdonald's - Breakfast & Brunch Near Me - Cheektowaga, New York

Food: Good quality and fantastic Price: Reasonable Service: Great Staff: Friendly and nice read more

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my server was amazing but all of our four plates had raw eggs. we mentioned it and they took a lot of money off including two of the meals and all of the drinks. right after eating i felt sick and had to run to the ihop restroom. it didn't come out of both ends but it definitely came out of one. i really don't recommend ordering here but do as you please. you may suffer some consequences, be aware. read more

Well I went in there again last night.....I waited for a host/hostess...and I waited.....and I waited.....and I waited....I was about ready to leave when the cook came out of the kitchen with his apron on and all, and sat me at a table.... First thing I noticed was how greasy the table was I was sitting at... Then it hit me....Yep, that same gross smell I smelled in this same location once about 6 months ago....Moldy/mildew carpet smell....I am assuming that's what it was because the smell was in the dining area....Definitely had that moldy musty stench, YUCK ! The carpet also had big spill stains all over it....It really is quite over-whelming.....I am not sure how others can dine here.....I do have quite the sense of smell though but still it was bad..... It was at this point I decided to leave, and I headed to the I-hop on Maple Rd in Amherst....Much better dining experience there....In fact, I am done with this location at least until a renovation is done with this place....It's gross..... This was around 8pm or so....Restaurant had about 5 tables going at the time. read more

I can't say I've had anything but horrible experiences at this IHOP. First visit my waitress walked away in the middle of me asking a question about what I was ordering... And when our food was served never came by to ask if we needed a refill for the 20 minutes our drinks sat empty. We then got our check and waited about 15 minutes until she decided to get it from us and then she didn't say a word. Gave them a second chance. The waiter was nice, but he was slow and more worried about fighting with his coworkers in front of the whole restaurant and complaining about getting more customers to his tables than taking care of any customers waiting already. And we were overlooked probably for 30 minutes after giving our credit card to pay the bill.. We received our check back after he proceeded to bring every other table their orders and take new ones coming in... Probably to avoid getting more customers seated in his area. The food is your typical freezer box breakfast. There is nothing fresh about it. The eggs are salty and they ask how you want them cooked but then tell you "over easy will be cooked over medium" ? Ok... There is nothing special about the pancakes.. And the toppings are so artificial. But those are tolerable. The hash browns are definitely frozen and the bacon tastes like Oscar Myer precooked and old and sausage nothing special as well... If you want fresh food, fast and good service, not the place to go. If you have time on your hands and want a cheap breakfast it's a good option. read more

IHOP - Blackberry Peach Cobbler pancake combo - Breakfast & Brunch Near Me - Cheektowaga, New York

Our waitress was Candy and she was super sweet and friendly! The restaurant is clean and they're very attentive. We went for breakfast for everything you see (plus a 2-stack of pancakes & French toast, not pictured but included with the everything breakfast) it was $30 without tip. read more

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Ihop is my favorite im young and i love ihop. Im still going to put this a 5 star but it too 20 minutes for my drink but it was fine i reccomond ihop for people if they are very hungry. i got the hamburger with fries i Love this ihop. read more

I was craving chocolate chip pancakes this morning so my boyfriend decided to stop at IHOP for some takeout because it was close by. We were extremely disappointed. $12 for 4 chocolate chip pancakes!!! That is insane for only 4 average sized pancakes. Not to mention, they came with about 4 chocolate chips per pancake. Very disappointed in this place. Do not waste your time or your money going to this place!! Pancakes were awful & overpriced! Go to a locally owned breakfast places where they are half the price and always fresh and tasty! read more

Food is delicious and service is great. I recommend this place highly. I wish i could put more stars. Lol. Enjoy

Ordered breakfast for take out on Monday, May 4th. My mom and sister wanted a western omelette. This was not an option so I did a build your own. Most restaurants will give you a minimum on what you can have. The omelette was $9.29 PLUS the three ingredients I chose. Instead of pancakes they opted for toast and ordered french fries instead of home fries. For $3.98 they were given a hand full of fries, if I counted, would have come up to MAYBE 12 fries. This will be another restaurant I will not spend my money at for breakfast. At least not at this location. read more

Service was great. Food came a a reasonable time after order was taken. The waitress was very polite. The food was great. No complaints. Will come again.. loved it!! read more

I wish I could give less stars. It's sad that we have to wait over an hour and a half before we say anything to be seated! The sad part was the wait time we were given was 35 minutes! If I knew it would be like that I wouldn't have stayed. Went to Denny's around the corner. Got service immediately and the food was great! IHOP should be ashamed read more

Would give zero. I fully expect to get food poisoning from this. It was not that busy, every other table was full, maybe half capacity. Worst restaurant experience of my life. Urinal was flooded. Ladies room was out of soap and toilet paper. Pee was everywhere. Drinks were served with no utensils or straws. Waited over an hour for our food, they "lost" our order. When the food finally came it was uncooked. Had to wait for food again. Asked for extra pancakes, they forgot about that too. Waited another hour and ended up getting them an hour later in a to-go box. We did not complain once, we sat nicely and took our fate. We were courteous and polite and to thank us, I was served a bill at full price. read more

Went to sit down and eat for the first time since things have opened up. The young lady put us (party of 2) on a wait list with an eta of 10 minutes and we waited in the car for a text msg. I saw a group of 4-5 people then another party of 2 go in still no notification by this timeit had been 30 minutes. We went in a different girl said we had to wait 10-15 minutes after someone who clearly arrived after us. In addition to that had told us if we didn't want to wait to go somewhere else. In what world is this right? read more

I waited 2 hours for an Uber Eats delivery. The staff broke dishes and utensils. People waited hours at this restaurant. Door Dash orders had to wait hours as well. read more

Terrible experience between crazy customers. Extremely slippery floors, someone who works there even fell. Super tiny booths anyone overweight or pregnant wouldn't fit. Took forever to get our food at least an hour. You would think they would offer my kid a free refill on his chocolate milk by the time his food came or something but no just a sorry it took so long. Charged extra for things I didn't even get, needed to leave didn't have time to deal.. Won't be back. read more

I keep on telling my girlfriend i dont like IHOP, but i figure i try again today. This is why i dont like ihop. We went there today for breakfast, i order a OJ and water to drink, when my water got there it had a lemon seed floating in the water and i didnt even ask for a lemon, waitress said probably said was still stuck after washing glass. Then i tasted the OJ and tasted like it was watered down, waitress basically said most people say the same thing. Then when my food got there i pick up my piece of bacon and a piece of hair was underneath it. This is why i don't like IHOP! read more

This Ihop is garbage non friendly establishment for colored costumer they are intentionally discriminate us! we waited 1 hr and 37 minutes for our food they get our order before the other 3 table! But they served that 3 table first before us it's so obvious and just keep ignoring us they didn't bother checking us but the other table has been checking every time. that's why we decided to leave and nicely talk to the manager but the manager keeps denying everything that's why I left a hurt word with him read more

great service and great food. me and my friend came in hungover af we only saw one server serving all of the tables on our side. we overheard her say when we first walked in she was supposed to be out in 20 minutes. We didn't get her name but she was so kind and even delt with a very rude customer at a table near us and kept her kindness 100%. She stayed for much longer than her 20 minutes and served us our full meal and refills. give her a raise!!! read more

The food prices, quality and quantity are capable of making this place a 4 or 5 star experience. But ... the washroom smells atrocious. There is clearly a venting issue in it and I'm pretty sure there are sewage fumes rising up from the urinals. Not sure why the local health authorities have let it go so long. The hostess was so useless - she brought us to a zone, there were 2 plates left at a booth. We asked for the booth. Instead of moving the two plates, she refused to seat us there and put us at a table. The waitress came by and moved the plates in 2 seconds and let us sit there, but by then this is all we have thought about. As for the food, I had an omelette with ham and veggies - excellent and large portion. I had whole wheat pancakes with bananas, and added pecans. Well done, except the plate was so small the pancakes overhang from the plate. I'd like to know if they use real maple syrup or if that stuff on the table is Aunt Jemima. The waitress refused to answer me about that. If someone from IHOP should ever read this - please renovate the bathrooms, they are disgusting. read more

When you choose to go out and spend your money in at a restaurant you probably have the same criteria as I do: Do you like good wait staff? Great tasting food? Clean bathrooms? Speedy service? A professional manager? If you want anything from the above DO NOT go to the IHOP at the Thruway Plaza! We ordered the carafe of coffee and they only brought half filled for two people. I ordered a sprite, I waited 15 minutes for a Pepsi. It took the waiter another 10 minutes to get me my drink. Every time he spoke it was no louder than a whisper and we even made mention to him that we couldn't hear him a few times and he made no effort to be a bit louder. We ordered a sampler platter, chicken & waffles, crepes, and the pot roast dinner. 15 minutes after we ordered everything, the waiter whispered to us that they ran out of onion rings and asked if we wanted extra mozzarella sticks. We had no problem with it and then another 10 minutes later we got a platter with 3 cheese sticks, 3 onion rings, 3 chicken tenders and a boat load of soggy, tasteless fries. After another 45 minutes of waiting and not seeing any employee of IHOP for over an hour we ended up calling the restaurant hoping to find the manager. After speaking with the manager on the phone, our food came out a few moments later. The manager came over around the same time and we told her our problems. She apologized and offered to cover the check and said she would be back in a moment. I asked my waiter when he brought the food if I could get a refill of my soda; apparently that was asking too much. The pot roast tasted like a pound of sugar was poured in it and the rest of the food was mediocre. At this point, we had been there for over two hours. We finished eating and then waited another 10 minutes for the manager to come back over because she said she would but I guess I shouldn't have been surprised when I was let down again. So as I'm about to get up and leave I thought I'd hit the bathroom quick. I was met with a clogged sink, a terrible smell, and dirty stall. This was overall one of my worst dining experiences OF MY LIFE!!! We did not pay money but I feel like I paid with time from my day so I still got ripped off. read more

This IHOP is horrendous. I walked in with a friend around lunchtime, and they were out of chicken for sandwiches, chicken strips, garlic bread, wheat bread, white bread and strawberries. Seriously? I know that IHOP is a fast food restaurant, so I don't expect much. That being said, I did except for a restaurant to have food. I'm not here for the entertainment. read more

Wish I could go negative!! Every time I go in here it's so extremely hot and the food never comes out of the kitchen even remotely edible. Whether it's a hair in the food or charred food they think they can still put on the plate. The most recent time I went in there (7/5/2016), a Tuesday weekday, we were waiting 45+ for our food while the waitor was no where to be seen and drink glasses were long past empty. I would never EVER go back. Not even if it was free!!!! read more

Terrible service. Terrible experience. On our "hunt for good brunch" tour, we decided to try the local IHOP. IHOPs are plentiful in Austin, but interestingly rare in Buffalo. We've actually had breakfast a couple times at Denny's here with fairly good results. But we arrived at 10:40am at the IHOP and found ourselves seated at an oddly placed table that barely had room to sit - it seemed as if a table had been squeezed into the row, forcing every table with bad/tight seating. That was the first bad sign. Second? I noticed no one in the restaurant appeared to have any food in front of them. 10:45am, our pink-haired waitress ran by and promised she'd be there in a sec. 10:50am, she was struggling to open the blinds at another table. She couldn't get the blinds open, but she ran past our table and promised she'd be back. 11:00am, we see other sections getting water and coffee served. We decide we'll leave at 11:05am if no one takes our order. 11:05am. Still no one. We leave the place with no water, no coffee, and a real concern that it would have taken ages to actually get our order if we had placed one. So we drove down Walden to the next place on the Yelp list.... Jim's Diner.... See my review! read more

My dad and I drove from Lancaster westbound along Walden looking for breakfast. Aside from the Dunkins and Tims, there was very little on a Sunday morning. Very strange. This IHOP was the first place we found that had a sit-down breakfast, so we pulled in. It was packed and there were eight people waiting for a table ahead of us. (The crowd seemed to bolster my observation that there aren't many breakfast places on Walden.) It turned out they were all together and waiting for a big table; the host was able to get me and my dad in right away because there were only two of us. The staff were friendly and pretty fast considering the crowd. The menu was huge. I haven't been to an IHOP in years and there was a lot to choose from. I finally settled on buttermilk pancakes with bacon, and Dad got a plate of sausages and taters and eggs. With pancakes on the side, of course, because anything you order that is not pancakes comes with a side of pancakes. The bacon was a bit stiffer than I like it but everything was ultimately tasty. Very glad to discover that unsweetened or lightly-sweetened pancakes now seem to be the norm, because I prefer the sweet to come from the syrup. Coffee is bottomless. I really appreciate the American trend of just setting a big carafe on your table so you can keep refilling your own cup. As other posters have said, I'd rather eat in a local place instead of a chain, but we couldn't find one that was open for breakfast on our route. IHOP filled the bill. read more

Whenever we head to the States, we make sure we always hit up an IHOP for breakfast. DirRRty, greasy, artery clogging goodness that is IHOP. It was Sunday morning at 11AM and we left the Pink Fountain Motor Inn famished. Coming to this spot, we always have to wait with the crowd... but not that long. There were 6 parties ahead of us and the hostess told us it was going to be a half hour wait. Remember that it's a breakfast place so people are going eat and lickity split outta there. We waited at the door as people left and we made it in within 15 minutes. Sitting down I already knew what I was going to get... cuz I get the same thing everytime. 3 pancakes, 3 eggs over-easy with hashbrowns and, my favourite CORN BEEF HASH for $10.69! Hakka Wife made sure she gave me 2 of her sausage links. Those were delicious. Because the place was busy, our food did take a while. When the food came... we conquered! I don't know but whenever I go to IHOP, I feel total gluttony... yummy deadly sinful food. I loved the Corn Beef Hash but it was a bit runny and oily. I like it when it's a bit dry some. I forgot I had hashbrowns so there was a lot of hash... browns! Could not finish the pancakes for the life of me so we took that to go...yea you heard me, to GO! Can't waste it. I think after we were done conquering, my eyes shut twice to slumberland. I caught myself and came back to reality. Oily always makes my eyes close. What ever do they put in those fluffy pancakes??? read more

The pancakes had no flavor , eggs was dry, I ask for crispy bacon and it was half cooked. I had to wait 35 min for my food..

Terrible takeout service. Orders are always wrong and takes an extra half an hour to make

Berto is such a cool guy. Even though they messed up my sandwich and forgot the extra mayo i ordered on it, he was apologetic and the service was great. Very personable and made up for what happened. Plus he took the sandwich off the bill due to the inconvenience. read more

Very friendly staff. Treats customers like family. Plus 5$ burger and fries on Tuesdays. Can't beat it. read more

IHOP - 5$ Burgers with fries on Tuesdays. What a great deal. - Breakfast & Brunch Near Me - Cheektowaga, New York

You can never go wrong with IHOP! Staff was friendly and pro-active, the food was hot and fresh. I tried the omelette, with turkey bacon and scrambled eggs. The eggs were absolutely fantastic. Shout out to Jill, our server, she was great. read more

Seriously needs an overhaul of the entire restaurant! Service, food and cleanliness. I travel frequently and have been to SEVERAL IHOP restaurants and have NEVER experienced what I did today. I ordered Harvest Grain pancakes at $10 and got "silver dollar" size pancakes. How does 4 pancakes not fill someone up?? Because they are silver dollar size? The price is outrageous. They were not even 4 inch in diameter. My daughter ordered a create your own sandwich and IT was wrong. Waited forever for coffee, with no utensils, and the place is not clean!!! Maybe this location should close and refurb the entire place, staff and menu!! Honestly pancakes for $10 ??? Make them worth it! The items on your menu for $10 are much more quantity.. how much could flour and water be??!!! read more

Maybe it's just me, but I don't really get the whole IHOP deal. It's okay, but for the food they serve, I'd rather hit up a locally-owned restaurant like amy's place. Spinach & roasted tomato omelette- okay when doused in their cholula hot sauce (where's the tapatio at?). Fruit bowl - moldy grapes (at least on some they cut the mold off...) They were nice and made my mom some custom blueberry crêpes that she swore were delicious. There is, however, some wonderfully kitschy Christmas decor at the moment, complete with non stop Christmas jingles to munch away to. read more

It was very good. We were very pleased with he service and food here. Definitely recommend it.

The food at IHOP is just amazing. Pancakes and shakes are my favorite. The only problem I have is the attitude of staff. Basics of service is missing. Almost every time i go there, tables are not cleaned. I will give them one more chance and if service does not get better no more will I return. read more

Cute traditional IHOP. Corned beef hash is by far the best to kick off your French toast , crepe, or obvious pancake fix. Coffee is delicious and they even leave a half pot on the table. Bonus!! read more

Exactly what I was expecting. Long wait. Slow service. Food was good. Hash browns were cold. Over easy eggs were cooked great. This place used to be good. Not now. Possibly a bad day read more

Waited for more than twenty minutes with no sign of the waiter/waitress, because let's be honest I don't know who it was. After watching people that came in after get their drink and food decided just to leave. read more

I had a great experience in this ihop!! The pancakes were on Point I got my eggs over easy which makes it taste even better for me :) I normally love getting there omelette but decided to eat pancakes this morning! Great place for breakfast. read more

IHOP - These pancakes were fulfilling yummy - Breakfast & Brunch Near Me - Cheektowaga, New York