Extremely understaffed. During the weekend morning rush it was clearly apparent that their were missing at least 2 servers and cooks as it took about 15 mins to get our beverage order and another 10 mins to take our food order. It took another 45 mins to get our food. Food and cleanliness were your typical average IHOP. Their nightly happy hour is a good bargain if are ok with eating breakfast for dinner although they do have burgers/chicken tenders as well. read more

Management has changed and they're working on better customer service. The previous management was rude, careless and lacked basic customer service skills. read more

Feeling quite beefavore this morning! And, it hit the spot. I ordered the T-bone steak and egg and substituted the 3 pancakes for hash. My partner in crime ordered the sirloin with scrambled eggs and 2 pancakes. I usually a slow eater but today I completed my meal half the time I usually do. I was hungry. It's the rain, yup, blame the rain :D It was crowded, took 12 mins to get seated (the lady at the front said 15-20 mins), so she figured the time just about right. Clean, friendly and food came in time. The lady server was nice and friendly as well. We enjoyed our brunch. read more

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Honestly, shocked. It has been a decade since I have visited, mostly due to my celiac disease and gluten intolerance. Fearing a reaction, I avoided the business. However, I had the opportunity to visit one, and was shocked to see a menu that showed allergy items on the main menu. I really appreciate when business don't make dietary-restricted folks feel like second class citizens. Of course I had to have the GF pancakes and they were awesome; fluffy, great texture and normal taste. Service was a challenge, because they were busy with short staff. Would recommend! read more

Everything is burnt and bathed in oil, I think it's not worth the money, I don't advise it read more

IHOP - Everything is burnt and bathed in oil - Breakfast & Brunch Near Me - Folsom, California

The country fried steak and eggs is great and the service is great too! One of my favorite brunch place in Folsom.

Makes a difference! This ihop place will surely begins your day right. The crew and especially the Manager, Will is awesome, with the prefect breakfast from their kitchen. Seeing a manager works on his feet and supports his crew is impressive. They need to hire more people like them! IHOP Folsom will definitely the place to be. Keep up the good work! read more

Happy hour at Ihop, who knew?! 2 -10 pm Delicious freshly made food for $6?! Hidden gem in town. Everyone was placed more than 6 feet apart, everyone serving and cooking were wearing masks. Food was fresh and really good! The steak burger was really a generous size on a fresh bun with veggies and tasty! Onion rings were perfection. Chicken and pancakes hit the spot, lots of chicken and three great pancakes!! We left full and the service provided was attentive. Highly recommend but don't tell too many people, I wanna come back without having to wait!!! read more

IHOP - Steak burger and onion rings - Breakfast & Brunch Near Me - Folsom, California

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What a wonderful breakfast experience! Restaurant manager Will is the absolute best. He donated pancakes for our school pancake breakfast. Everyone raved about how delicious they were. I often take my grandchildren to this IHOP for breakfast and they love getting the fun pancakes. THANK YOU Will and IHOP, Folsom! read more

We had breakfast at the IHop in Folsom and our sever, Terrell, made us feel welcome, he's awesome!

Veterans Day breakfast. No discount. Ordered 1 omelette, 3 pancakes, orange juice and coffee. They charged full price. Said I didn't order the Veterans Day meal, advertised on a display. Oh, what I ordered cost $36.00 without tip. Never going back. Telling all my vet friends about the horrible service and horrible prices. read more

Always a great experience! Such a wide menu selection is sure to satisfy diverse tastes. The offerings may not be fancy, but this iHop was legit for some delicious, giant portioned breakfast. Friendly and cozy atmosphere, we got everything we asked for with a smile. The coffee was nice and hot. Really recommended the coffee and pancakes. read more

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The music was too fast, hip hop, dance music. Not suitable for breakfast in the morning. I had to take it to go and eat in my car! A little longer than expected for order to be taken. I ordered orange juice and she brought me a LARGE, and didn't ask what size. read more

The food was good, but probably one of the worst services we have gotten in Folsom. When we walked in, no one helped us to seat for a while even some waiters saw us. After we finally sat, again, it took a while until a waiter came to ask us for drinks. He had his both hands in the pockets and asked what drinks we wanted. I don't think I ever gotten that behavior at any restaurants I have been. Then I asked if we could also order since we waited awhile, but he said someone else had to take our order. Then, there was a family who came in and sat after us got drinks before us (we only ordered coffee and water), and they also got to order before us. The waitress who came to our table was just ok, but when she went to the other table, she was way more friendly and was giving a lot more attention to them. By the time our food were served, the other family were almost finishing to eat. The waitress didn't come by to explain what's taking that long or not checking our empty coffee or water while she was doing that to the other table. It was an absolute disappointment since we were not expecting to get that sort of service in Folsom and sadly this was probably the worst IHOP that I have been. read more

Absolutely worse IHOP i've ever been to. Coffee tasted like water, food was very salty and lukewarm, even the pancakes were substandard. Worse part was the bathroom stench... other people were complaining about the smell. read more

Horrible service. Walked in, and it was not busy, we were not given menus. People who came after us received the menu right when they walked in and were given water shortly after. We sat there for another 10 mins and decided to just walk out. read more

Horrible service. We went around ~7:30 am, and no one was there. Yet, the food took a long time to come out, and our waiter(the Hispanic gentleman) left for a long period of time. The first time, he asked for our drink orders and then asked for food. As we were ordering, he left. Further, while we were eating, a repair crew came in to "fix" the booth next to us. The final straw was when he overcharged me, and when I confronted him, told me "You actually owe me $0.15," in a condescending tone. I recommend never going here, and if you do, get a different server. read more

My friends and I and had a delightful time! The customer service is amazing, and the gluten free waffle are delicious! Marvelous morning at IHOP, definitely recommend! read more

IHOP - Breakfast & Brunch Near Me - Folsom, California

Thank you Tasha, you were a wonderful host!!! I really hope that everyone in the food service industry takes a page from her book. Literally the sweetest woman I've ever met! read more

Waited 10 minutes to be seated today, was told they just needed to clear a booth for the 3 of us and it would be a few minutes, then they proceeded to seat everyone who came in the door after us, 3 groups of 2 and 1 group of 7, so we just left. Not worth it. I'd rather spend my money at the gold miner cafe in Folsom and that is what we did. The food is better and it was only $1 more per meal. read more

My wife wanted to go here after we left the VA in Rancho Cordova. I had never been there before so I told her ok. We ordered breakfast. I ordered two eggs over easy with an order of toast. The eggs were not done. I cut into the eggs and clear liquid came out. I live on a ranch and am very knowledgeable of eggs. Also the toast was like two pieces of wood. It was hard and cold. Also they were not buttered. I couldn't get the attention of the server. I also got only one cup of coffee even though I wanted more. I will never go there again. I will also let everyone my experience and let them know they are taking chances on food and service if they go there. read more

Tasha was a super friendly and fun server! She was quick with our food and made the vibe great all around. Def would come back again :)

Not sure if anyone else has noticed but the Manager (Hispanic fellow) who manages this location is overcharging customers by selecting each item as a single order thus maximizing the cost. I just paid $34 for a French Toast breakfast. When I confronted him, he said that's what I ordered. I told him no, I ordered the combo breakfast which was half the cost. He argued with me further. When I asked to speak to the manager he said I am the Manager. When I asked to speak to his supervisor he said there is none. Really? I see other complaints about being ripped off here at this location. Well, now you know. Don't eat at IHOP unless you want to be taken advantage of when the bill arrives. read more

Started this Sunday at another breakfast place which failed to execute in any way. Let's just say, it was a waffling experience. So, contrary to our standard "no chain restaurants" we decided on IHOP because they had gluten free pancakes. A win for our family always on the lookout for GF options. Another win... our waitress who's easy going, efficient style will suit her well in life. Her kindness escaped her mandatory mask for employees while she alone served everyone in her area. We wish her well in life. As always, ours was a one of a KIND experience. Your mileage may vary. read more

Came in for dinner midweek. Easy, close parking. Greeted and sat quickly. Wasn't very busy. Esmerelda was friendly and efficient as our server. Ordered ham and cheese omelette from the Hoppy Hour menu - total deal and even came with pancakes for $8.00!Food came out in a reasonable time. Delicious and plentiful. Place was clean. We will be back read more

IHOP - Hoppy Hour ham and cheese omelette - Breakfast & Brunch Near Me - Folsom, California

All I wanted to do was get a sandwich to go. I waited for 10 minutes before an employee on break found a coworker that was equipped to handle the enormity of my order: Turkey sandwich w/ onion rings. However, the waitress couldn't be bothered with me or my money, so I walked. Service is a joke. I will never go there again. Save yourselves. Also the design of the restaurant contributed to the problem today. The divider between the kitchen and the front of the store is so high that the cook is the only one who can see down a 4x7 foot walkway. Almost impossible to see anyone coming in or waiting to be seated. read more

Our recent experience here was TERRIBLE! Steakhouse Bacon burned and dried up. Texture of leather. I could not eat it. Disgusting that someone thought it was okay to serve this to us. Also, Cars were parked in curbside pickup spots. We were told to park in handicap spot to get our food. . That is just wrong and illegal too. read more

Overall amazing service. Very prompt and friendly. Food came out quickly and tasted amazing! Will definitely go back.

Service was horrible. My breakfast was served after every one else had finished eating!

I haven't eaten at ihop in years. But we were in town for a wedding and was pleasantly surprised. We weren't having much luck with the hostess and getting a table for a party of 8, but Jazzy to the rescue! What a hard worker that one. She moved some tables around and we were sat within a few minutes. She worked her a** off the entire time. Running around the restaurant from table to table taking orders and refilling coffee. That new steakhouse bacon is pretty impressive for a restaurant like this too. Would go back to ihop again knowing this. read more

This restaurant has been consistently been missing items from my orders left and right. Initially I let this crap slide because it was once in a while, but now it's happened so many times that I wouldn't be surprised if this is a coordinated effort for them to save some Money. Ordered toast with your omelette, don't count on it being included. Ordered pancakes? Eat them dry because they conveniently forget to include any syrup. Make sure you save your money and don't order from here. Better yet, just take your money and put it on fire. Will probably save the economy instead of funding this business. Will refrain from ordering takeout here again. read more

Had a great experience on lunch. We had a time constraint due to work and Alejandro T(0163145) our server was amaaaazing. He got us in and out within 30 minutes and they were busy. Definitely recommend read more

Great service! We came here after coming down from Tahoe. After a long drive, it was nice to have such good service! We sat near the kitchen and so we saw all of the servers/staff hustling and working with urgency! I appreciate their good attitudes and amazing service! read more

Great food, great coffee, great staff. We enjoy this restaurant. Great food, great coffee, great staff. We enjoy this restaurant. Great food, great coffee, great staff. We enjoy this restaurant. Great food, great coffee, great staff. We enjoy this restaurant. They wanted more info or wouldn't accept my review so enjoy the duplicate review. read more

Nah. Really not impressed by IHOP. I used to come here, but now I see why I don't come anymore. The service is not the best and the food isn't the best either. I got the Quick 2 Egg Breakfast. When I ordered this, they forgot my bread and took forever to get it. Quick 2 Egg Breakfast- No. Just no. The hash browns were wayyy too buttery and falling apart. The bacon was ok, I mean how can you mess up bacon? It wasn't really crunchy, but really hard and chewy. The eggs were eh. Tasted like eggs, but no salt or pepper added on it whatsoever. This meal came with bread, so I picked my favorite, sourdough. The sourdough was horrible, it tasted like flour that was mushed into a ball then dried up. I have never tasted this bad of bread in my life. The quality of this meal was a 2/10. I don't think I'm ever going to go to IHOP again and I absolutely don't recommend it. read more

Stopped by for breakfast with a friend; the service and food were great! I had the Swedish Crepes, 2 over easy eggs, and sausage. It was perfectly cooked and served very quickly. The waitress was wonderful! Very friendly and helpful-this is the IHOP of my youth. Great place! read more

absolute horrible customer service, no respect for the customer whatsoever. I wanted to ask the waiter a simple question to determine if I wanted to eat the food and his attitude answered my question perfectly well. read more

Alejandro is a surly waiter who makes dining at the Folsom IHOP unpleasant. The food is terrific, but Alejandro is annoyed if you even ask for something. He needs to be counselled. Never smiles or greets you, just plain unpleasant. read more

There are way too many negative reviews about this place! My husband and I had 35 minutes for breakfast before getting to the airport in time to catch an international flight. Great IHOP!!! Friendly, fast service...very clean restaurant and our server Lester was great! The food came out quick and delicious...the only problem was I ate too much! read more

IHOP - IHOP Jones Road - Breakfast & Brunch Near Me - Folsom, California

They don't have peanut butter for pancakes and french toast which is common for mid westerners so that sucks. In light of that, I didn't eat anything. The people I was with said their food was pretty good. The server was flippant but it was Christmas Day and they were busy. read more