We came to take a breakfast in the service was very, very good I came with my father and my daughter in the server Nery she take care of the order she take care of my daughter order first I was so happy thank you for all your service. I was so happy and I will come back again. I have a very good experience thank you Nery take care read more

This spot gets busy! I love how festive the place and staff are, but the music was too loud and overstimulating. It felt like a lot was going on. They offer various combos which is nice. The prices are up to par with most, nicer places which makes us want to go elsewhere that can be possibly better. The service was meh. We had to grab her attention multiple times and ask for things. I don't appreciate their default tip is 18%. It's breakfast for Pete's sake! After our experience this morning, most likely won't be coming back. I was overstimulated and prices were higher than what it should be - might as well go to a nicer spot to pay the same prices. read more

Default 25% Tip with In-Your.-Face Shame Tipping. I like some of their promos like their 55+ menu and even though their default 25% tipping offers you the option to change it, IHOP's new strategy to shame you by having the server hand you their tablet forcing to change it in front of them. Lost me as a customer. read more

The ihop holds a special place in my heart. When I first moved out to the Bay from LA, over a decade ago, this is where I met up with my would be housemate. Years later this is where I descended with 24+ students to celebrate the end of another school year. I've since returned over the years whether it be for a random craving (the Swedish pancakes were my jam back in the day) or because I'm in the area (e.g. charging my EV or servicing my car). The point is this place is a constant staple in the area. Service is friendly despite how busy it can get. Last time I was here was a random Monday morning while waiting for my car to be serviced at one of the many dealerships nearby. I wanted more of a coffee shop vibe but didn't want to walk much further so settled for this IHOP. I must admit I was shocked at how packed it was. I had to wait 10 minutes which wasn't bad but just unexpected. Anyway, I have no complaints other than if you're watching what you eat, this may not be the place to casually visit. Because I'm trying to be somewhat healthier I opted for the avocado toast and it was a solid choice but nothing special and, frankly in retrospect, maybe it's better to come here on a cheat day to treat yourself as I'm sure you'll leave more satisfied than I. read more

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Convenient locatgood place. To go get something to eat while your car are charging. Nice decent menu, nice atmosphere.Good food service to crowded read more

IHOP - Dining area - American Near Me - Richmond, California

I got a table by the window. The view was beautiful. I felt relaxed having lunch here. I ordered an avocado toast with eggs and hash browns. You can also choose fresh fruits for side. They served a jug of coffee instead of a cup, which was really nice. The avocado toast was delicious with lots of avocado and dried tomatoes. The young lady Angie who was my server had the friendliest smile. She asked me if I wanted any dessert. I ordered a strawberry waffle. It was not too sweet, so I was satisfied. read more

IHOP - Avocado Toast - American Near Me - Richmond, California

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I haven't been here in years, and my wife wanted pancakes. We were promptly greeted and seated by our waitress. The place was quiet and chill since it was raining pretty heavily. I ordered the combo with a short stack of pancakes, two eggs, and two sauage links. Everything was delicious and hit the spot. read more

We haven't been to IHOP in years but my mother-in-law was craving their Swedish pancakes so we decided to stop by before my daughter's soccer game. We arrived around 10am and were seated right away. It took about 5 minutes for the server to come over so we already knew what we wanted to order. - Bacon and Jam Benedict: nice combination of salty and sweet but hollandaise sauce lacked flavor - Pesto Egg White Omelette with mushrooms and cherry tomatoes: our favorite dish because of the pesto sauce. Nice and light but still flavorful - Southwest style Benedict with peppers and steak: steak was tender but hollandaise lacked flavor We tried to order the Swedish pancakes as my side to my omelette but they no longer sell them and now have crepes. We told the server that we wanted the crepes instead of pancakes but when we got the food we realized the didn't understand and ordered it as an additional dish. It worked out because we ended up getting pancakes as my side which were better than the crepes anyway. The food is typical of a chain restaurant. We expect that we aren't going to get high quality dishes but the service was lacking. We only saw our server when we ordered and received our food. When we finished we had to look for her in order to get the check and confirmed we were charged the crepes as a full order. read more

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Nunca nos atendieron Pasaron 30 min Y no nos atendieron Que mal servicio, nunca vendria aquí. read more

As soon as we enter our server greeted us. She asked we would like a table or booth? She said wherever we like to sit was fine with her! She came and checked on us several times. Very thoughtful! We were finally ready to order. Pictures attached we decided on breakfast. It was came so quickly warm and fresh! The food was very delicious. The strawberries were sweet and huge. The banana pieces were very good not mushy. Whip cream oh yes ! I love whip cream! My hasnrowns were crispy just the way I like them. At first I said hey cheese isn't melted ugh! Than when I mixed it in the eggs it melted right away. Thank goodness bc. She was to nice and I didn't want to complain. As soon as she noticed my daughter glass empty she had a new drink refilled and served. She was on point. After we ate I asked to speak with her manager. I told him she went over and beyond to serve us. I said we will diffidently be back. He jokingly said you can take her!. That was just the icing on the cake! Perfect ending. Off to work! French Toast read more

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I absolutely love this IHOP they are fast and friendly every single one of the workers that I have encountered the food is always delicious and it's always clean they are doing a great job read more

Had breakfast today it was wonderful. Service was great , clean bright environment. Food was really good .

Nothing to do with this location it's the hole franchise I'm disappointed in .. this my third time In life eating ihop and getn sick. Mind u I had a kids chicken strip meal.. the service was fair read more

DO NOT ORDER ONLINE FROM HERE! The service is getting worse! First I've been trying to call this restaurant for the past 30mins after it has been delivered and keep getting a "voicemail is not setup" or "we are attending to other customer recording" then the call hangs up! How can I tell you that my order is messed up and wrong when they won't even answer their phones! I ordered onion rings and got less than a handful of fries! All the food was cold and needed to be warmed up again. Last time I ordered blueberry pancakes and never got them. Update- finally was able to speak to someone, the recourse is future free meal but I would have to come in to claim it. Lessoned learned don't use the online or door dash service for IHOP. read more

IHOP - not even a handful of fries for $3.69 when we ordered onion rings - American Near Me - Richmond, California

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You know those days where you end up being soooo busy that 4pm rolls around and you realize you hadn't eaten a thing all day? What about those days you do that and breakfast just sound soooo good?? This was one of those days and ihop was just down the street :) The place was pretty empty... maybe the cold was keeping people indoors? Our waitress was very attentive and kind. And the timing of everything was super spot on. I ordered the dark chocolate mousse pancake combo. I tend to always order their sausage as it's consistently yummy... skin pops and inside is tasty and juicy. I would actually prefer bacon but I like mine super crispy and no IHOP's tend to get that right... so yummy sausage it is! Husband got the brioche bananas foster combo. Both meals had our eggs perfect (over easy and over medium). No complaints from me on this visit!! Granted, when they're busy, we tend to notice a decline in attention and of course timing... but nothing we deem as out of the ordinary. Thanks ihop! read more

IHOP - American Near Me - Richmond, California

The food was fast it's warmand the server Jesica M she must got up in the wrong side of the bed this morning OMG her attitude and demeanor Wow, I kept asking her so many times do I pay it in her meaning the table or the register and her reply "No, you pay it with me" again, do I pay it in here "NO YOU PAY IT WITH ME." she must be very unhappy what she does because she even call the supervisor and start talking in Spanish right in front of me and she even went to the cook and speaking Spanish. I don't know what they're saying but she seems so MAD early in the morning!!!! Jesica M. you need to take classes online to improve your customer service instead of keep saying and repeating what you like the customer to hear.... I don't know what you're saying with your manager and the cook but I think that was rude while we're doing a transaction. The reason I was asking you is because I pay with my phone not cash but you are still insisting you pay it with me thinking I have cash and you are constantly getting upset since I came in your vibe are so bitter and unhappy. That's not how you welcome customers when they come in and eat so they can come back with this IHOP my very first time here and definitely I am NOT coming back because of your service Jesica M. and take some training on how to be pleasant!!!! read more

IHOP - Receipt and the IHOP Store#1714 The address and server#30001 Jesica M - American Near Me - Richmond, California

Great IHOP, classic. Always has nice service and good food, just what you want in an IHOP

Never again! I am on a special diet and asked to order off the kids menu. I got 2 small pieces of chicken and small cup of applesauce. Only thing I told them not to bring was small ranch dip. Price was $10.00. I don't see how families can afford to go here. My cousin got 1 piece of French Toast and 1 piece of bacon. That was close to $11.00. Maybe it's time to stop going to restaurants and eat at home. read more

Came here on a Saturday around 1130 and we were seated after 5-10mins. Reason why two stars off: JUAN GARCIA is rude and should NOT be a manager. He does not have the personalities and characteristics of a manager. My friend approached the counter and a group of 4 people were behind him. Despite the obvious, Juan Garcia jotted down the group after us then my friend's name on the list. My friend noticed that and told him we were here first. Juan Garcia, ignored my friend, so my friend repeated himself. Then, this "manager" furiously scratched the names and wrote my friend's name before the group after us, and rudely asked my friend, "there, you happy?" What kind of a manager is this? I'm sorry, two stars off because as a manager he is supposed to be the role model for his staff, but he wasn't. FOOD: It's ok, nothing special. I don't understand why crepes, just crepes, cost ~$10. SERVICE: besides the u acceptable behavior of Juan Garcia, our sever, Victoria was superb. She was always checking on what we need and very polite. She's always on top of her game. read more

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The food at IHOP is consistent but I was worried when eating here during the COVID restrictions. The servers were very nice and greeted me. It was very busy they were running like crazy. There was not a lot of time for chit-chat. The menu was offered on the app which posed a problem for seniors. The staff brought out a printed menu placemat for those in need. Outdoor seating in a closed covered tent was the COVID option however after hearing Dr. Fauci advising a closed tent should be aired out by an hour, then asking staff if they aired out the tent. I decided to sit outside on one of four of the tables. The food is consistent and good. read more

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Our server, Sidney B was working very hard and had an entire side of the restaurant to herself. She held it down even as some of the customers were being demanding and/or rude. We left a $10 tip. Give her a raise and a promotion. read more

IHOP - My family - American Near Me - Richmond, California

I was pleasantly surprised to find that the food I ordered was pretty good and would definitely order from here again.

In spite of the comments, we came in for breakfast and were wowed. There was a brief wait but when we were seated, service was fast and efficient. Cato is a terrific server! Food was wonderful. Crisp bacon and the hash browns are the best! Will definitely return read more

Never again! Years since my last horrible visit...thought I'd give it a try. Only because their coupon lured me in. Service was slow and the place was packed with screaming kids. Sandwich was good , but only when I asked for my bill did they mention "cash only; our credit card system is down". I don't have cash! The waitress takes my card and my coupon to "the manager. While I wait , the family who was just seat behind me makes a hasty exit. I hear others staring at the wall behind me. I turn to see A COCKROACH scurrying along the wall. it helps over to the hot sauce bottle on the next table where I took this picture. I go to find the waitress to tell her . He hands me my card, and says "we know...you can go." Never again!! read more

IHOP - Cockroach on hot sauce - American Near Me - Richmond, California

Ordered online for pickup. They forgot one of my coffees I paid for, but we reminded them. Get home and find they didn't add the cheese to my scrambled eggs like we paid for. They didn't even include anything for my t-bone steak. No steak sauce or anything. Ended up with the most boring steak. No salt, no pepper, no marination, no flavor at all. Doesn't even taste like it was basted in butter. The most bland steak and the most boring overcooked scrambled eggs. To make it worse, the steak was even overcooked. They apparently don't know how to cook meat well done without burning it and leaving it hard, dry and chewy. So not worth the $25 I paid for it. read more

Very limited menu. Not the best breakfast place but not the worst either. Just average.

Hilda was very outstanding she did a fantastic performance and he was very respectful great smile and she was really happy and polite and her service was excellent the whole night read more

We waited 10 minutes for someone to take down our drinks and then another 10-15 for someone to Take down our order. My order came and gave us the wrong order. I ordered scrambled eggs instead I got beyond under cooked fried eggs. The egg whites where still clear it was disgusting i told the waitress and she was nice enough to offer some strawberries or something but I didn't really care at this point bc I wanted to go home. Anyway I get to the parking lot to find out someone tried to break into my car and SMASHED my side window!! I went inside to ask if they had cameras and the waitress said the ihop parking lot is pubic parking and that anyone can park here. And the best part is they don't have cameras!! Don't go here terrible service and high risky area to park your car!! read more

IHOP - American Near Me - Richmond, California

The service was attentive, but overwhelmed, so they made some small mistakes with our order. The food was mediocre at best. The coffee was terrible. Our first cups tasted of burnt tar. When we asked our kind server to replace them with something better, she brought "fresher" coffee that tasted of slightly less burnt tar that had been watered down. Do not order coffee, even if alternative drinks are limited. read more

This facility has become my go-to for breakfast. I always order 2-2 & 4= pancakes-scramble eggs bacon and ham . Our server Lupita is the greatest, including Angelica & Eric, the manager. They are welcoming with a smile, and not to mention, the breakfast is delicious. I highly recommend this establishment for breakfast. And please bring a friend read more

Man this ihop sucks I had a waiter that spoke as if they were on drugs at the time and got my order wrong and when I let them know I didn't want mushrooms they put extra mushrooms. I don't know if it was a man or women talking my order but they didn't even write down what I ordered. Service was slow even though I was dead with no customers. Got my order 30 mins later and nobody even checked up on me while I was waiting. I only tip when service is good read more

We were seated right away, our drink orders promptly taken. We were given enough time to peruse the menu. That's about the best part of our experience. When my husband got his coffee pot, he realized we were not given any utensils. It's hard to call staff's attention when nobody seemed intent on making eye contact. My husband only drank a cup from the endless pot because he said it didn't taste good. I ordered the Split Decision which came with bacon, eggs, sausage, pancake, and French toast. I ordered my eggs over hard. When my order came, I got scrambled eggs. I'm not one to send food back to the kitchen, so I just took it with no comment. Besides, I didn't want to be complaining and arguing so early in the morning. For a place whose business is about pancakes, I expect nothing less than the best. The buttermilk pancake was far from the best. It wasn't fluffy at all. McDonald's makes better pancakes for crying out loud! Our server gave us the bill when I was clearly far from done eating. Even though she said "no rush", it was still a major turn off! We didn't ask for the bill yet. I still would have wanted to order an ice cream sundae! She just ruined it for me. As we left, there were two employees chatting by the entrance and another one carrying a tray...nobody even bothered to say "thank you for your visit" or anything to that effect. I was so disappointed I don't think I'd want to go back in the near future. read more

IHOP - Breakfast Sampler - American Near Me - Richmond, California

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We decided on the 55 plus 2x2x2. Thats 2 eggs 2 sausages 2 pancakes. Its busy to day new years day but it was not much of the wait , the hostess waited on us right away read more

IHOP - American Near Me - Richmond, California

These type of places are just super mid in 2022. Prices don't reflect the quality .. Only reason I still stop by is my kids love the funny face pancakes. read more

Sunday came to eat order breakfast for two and it was the worst service. The food was garbage eggs were watery. Ill never come back.

This place special this restaurant stinks baaaaddd services they bring me my coffee I wait 10 minutes for the spoon you want me to move the coffee with my finger and he asked for tips lol .................................................... Fuck this place read more

Well I did come back. And we had the same waitress and sat in the same table. The food was decent and the pancakes were good as always. this time I only ordered a short stack of pancakes which came to about $4. they did have some pretty cool specials from The Addams family movies. Service was still decent, pricing was still as expected. Pretty high. read more

IHOP - Special Morticia Addams pancakes. - American Near Me - Richmond, California

They are open for dine in. They do practice social distancing and guests are limited. read more

IHOP - Birthday pancake - American Near Me - Richmond, California

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FALSE ADVERTISEMENT - NO GLUTEN FREE OPTION If I can give this rating anything lower than a 1 I would. My sister and her family and a few other families went to this IHOP because of the gluten free options they offer. My sister is highly allergic to gluten, and will fall ill and need to be rushed to the hospital if ingested. So very highly allergic. We not only wait awhile to be seated, already waited awhile just to have our orders taken, only to find out some time after ordering that they do not have Gluten Free Bread, and their omelet is mixed with Pancake mix which is obviously not Gluten Free! If we didn't ask the server to make sure and double check and ensure that the bread is indeed Gluten Free, who knows what would have happened? Why have Gluten Free options if you don't have Gluten Free OPTIONS!!! We waited for an hour just to find out she couldn't eat there, so all of us left. This upsets all of us and we all left. It was a waste of time and a huge disappointment! PARENTS WITH GLUTEN FREE ALLERGIC KIDS! DO NOT BRING YOUR CHILDREN HERE! THEY DON'T HAVE THE GLUTEN FREE OPTION YOU WANT AND NEED!!!! DON'T RISK YOUR CHILD OR LOVED ONES HURTING! read more

Started off with a rushing waiter by the name of Jessica , who had 4 tables in the whole restaurant. Apparently, everyone else got her full attention but when it came to me , her time was too valuable when it came to ask for the IHOP guest wifi. She pulled out pen, tried to scribble it on her note book and when I couldn't figured it out, she brushed me off by saying " I'm running behind! I'll be back!" The food was cold, even though tasty. The coffee, colder. Overall I think the service could definitely been better. read more