This was the first time I have ever been to a(n) in and out. Fast friendly service. Reasonable prices. Best burger I have gotten from a non mom and pop shop. This in and out is by the fiesta mall, more off of alma school than southern. Not a long wait in the drive thru either.. I will definitely go back! read more

Best fast food out there. And I don't feel disgusting after eating their burgers because they don't have nasty additives.

Yummmy ! I love the burger there ! Fresh and fast and delicious Great place toe eat burger read more

Drive thru is slow when it should be faster When I'm in a hurry drive thru is a better option but not here it's super slow, but food is great ! read more

My husband and I went to lunch here and one of the workers was so kind. She saw that we had a baby and offered to get us a highchair and to get our food for us! She was so sweet. It really made our experience great. Also, when our baby was getting a little fussy, she brought an in-n-out hat over for her to play with. It shows how considerate she was to the customers. We already loved going to In-n-out, but this was a great experience and made us love going there even more. read more

Came here before and got a burger that was s little to red for my liking, they fixed it so I was okay with that. Came here another time and told them to make the burger well done because of my previous issue, I get home and the burger is super pink in some spots so we go all the way back to tell them we ordered well done and it wasn't! They replaced it was super annoying to have to do all that when i asked for well done. Other then the burgers being red I havnt had any other issues read more

Food is always great! But I didn't check my order when I received it. They shorted me food items and didn't compensate me with free food for the ordeal!! You know how bad traffic is during rush hour!!?? read more

Love you guys...got off the plane and came straight here. Gosh, I know you are in Medford now, but you need to come to Portland, OR too. Intel is in Hillsboro...a lot of those folks are from AZ. Chick fil a has done amazing there. Hurry. We miss you protein style!! read more

I've been to this location several times because it's closest to my house but I think at this point I'd rather drive further to another one. They have never got my order right there. I correct them a few times and I still get a messed up order read more

Carson served us at the cash register and he was so rude. Makes me never want to come back to this location again.

Their food is usually pretty good, despite my drink being watered down and the ice completely melted by the time I get it because they fill the drinks right as your order them, but then they sit there for 20 min until you get up there. But the last 2 times I've gone my burger buns are always burnt and black around the edges. Totally takes always the burger taste. read more

I came here on a Sunday afternoon.. it was packed...the food was good, but... There were flys everywhere! I had to keep swatting them away! And the chairs and tables were kinda dirty like they didn't really wipe them down. I really love in-n-out but this experience was okay.. I really hope they can improve. read more

So I've never been here so my lil brother and my gf wanted to go eat there after we get Dutch bros next to it so of course i said ok. We go and order to number twos and my brother finishes his and my gf gave him half of hers and as he gets to the end he find that its red. Not only was it red but it was bloody red. I go ask to speak with the manager and all he does is say ok im sorry ill have a talk with my cooks and asked of i want another burger. I tell him no i just want my money back and out of almost 13$ he gives me $2 back and walks away. Past his cooks and employees and doesn't say a word to them. I will no longer be eating here and to anyone who does be safe and check your g Food. Worst experience ever read more

I moved to Arizona from the Midwest recently and this was my first time eating here. The food was alright but I have to say the line and wait was ridiculous. Obviously this is a very popular establishment however the fact that I had to wait 20 minutes for "fast food" is unbelievable. I don't know if they were short-staffed or it is always like this but quite frankly I may just go somewhere else in the future to avoid the wait read more

Nothing much to say here; good burgers and service, bad milkshakes. Still worth a stop if you don't have an opportunity to come here very often. read more

Just what I wanted a nice cheeseburger after a long week of working out and watching what I eat. The fries were nice and crunchy. The hamburger was perfect. read more

been going to in n out for the past 20+ years mostly on the east valley. this in n out in extremely slow. there was like no one in here at 2:30 on a monday even the drive thru wasnt backed up at all and they took around 20 minutes to get me my order. i go to the chandler location usually multiple times a week and they will be WAYYY busier and get my order out in 10 mins or less. the workers just standing around in the back and clearly just dont pay attention to shit. go to the chandler location or even the ray and i10 location. much better service. i also saw literally 3 people come up with wrong orders while i was there. absolutely ridiculous. they literally have 1 item on the menu. burgers and fries. how can you not get that right? insane to me how different this location is from the others. i also received no napkins or salt for fry's like always at the chandler location. these guys either need to be replaced or need a full weekend training session 100%. it seems like literally every worker was brand new thats the only thing that would make sense. otherwise these workers need to go work at McDonalds with this service. read more

ooooooo.........grilled cheese animal style. (vegetarian) awesome!!! love it love it love it. read more

This review is only for the Alma In-N-Out. I don't eat much fast food but when I do, In-N-Out is my go to....healthIER and fresher. I've been an In-N-Out customer for 37 years (since I got my own car). This In-N-Out though always has the longest lines (I think it is due to the incredibly slow service) which isn't the worst part. I got a piece of beef jerky in my burger! (my poetic license) It was the thinnest burger patty I have seen in my life (literally) most likely because of being way overdone (hence the long wait?) I should have complained to a manager but did not actually see my jerky patty until I got home. I stick to the Stapley location now. read more

First off I obviously like everyone else I love in N out..... In theory this should be a negative review because they did get my order incorrect when there were extra onions in Place of no onions on my burger. However when I called to inform them of the mistake after I already made it home, The hotline not only apologized profusely but actually sent out a certificate for a free meal covering everything I ordered directly to my house. What's nice is I don't have to go back to that same location, being that I have one that is closer to my work and house. Anyhow great job guys!!! I know things get messed up sometimes, so I'm not complaining about that. You did take the extra steps to correct everything and I am very satisfied. 5 stars always! read more

Always delicious. I don't think I have ever been disappointed with any experience at any In-N-Out burger. And the customer service can't be beat for a drive thru! read more

Now, if you look at my past reviews, you will know that I usually give this place 5 stars... no matter where, no matter when. This time, it was just not so much for me. The store was clean, the ingredients were fresh....I got my animal style burger.....but something seems off....I'm wondering if corporate came down on adding less salt? The flavor profile just seemed off. And to be fair, i ate there 4 times in 4 days!! LOL! read more

I haven't been to an In-N-Out Burger that disappointed. They all operate with the same efficiency and professionalism. - More chains should take notes. read more

How is it that I wait in the drive thru 15 minutes and my food isn't fresh? My well done fries were room temp basically, and the burger was literally cold. Not just the almost half head lettuce that was on it, but the patty was cool. The only thing warm was the top of the bun. read more

I got a hard burnt bun with my cheeseburger. I definitely won't be back to this location ever again. read more

In-N-Out Burger - Gotta love getting a hard burnt bun. - Burgers Near Me - Mesa, Arizona

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Only good thing about it was it's open late. Burger was OK, french fries were awful. ate a couple and threw them away.

Great food -- it's a chain, so no surprises here -- but the drive thru line is always slow.

SIX STAR REVIEW: Everything you already love about in-n-out. Plus, one time my car broke down IN THE DRIVE THRU (facepalm, smh, embarrassing) and the employees didn't even HESITATE to come help me push it through (i mean it makes sense, they can't have a car blocking their drive-thru, that's bad for business was like 115 degrees that day and they ran out to help me!) So nice! Did you know they have a secret menu? Of course you did who cres have you seen their REGULAR MENU?? Actually i usually order a 4x4 or 5x5 cause I like to practice unhinging my jaw. Put fries on your burger. Eat it. Thank me later. read more

Burger was fine, but I did not realize the drinks here are free if you bring firehouse sub sandwiches and Popeyes in...

The first time I tried In n Out I was excited, heard so many good things, the food was terrible. I thought it was just maybe a fluke or bad day, so I tried it again, same result. Just don't get the appeal of this place. AWFUL fries, limp greasy and taste terrible. The burgers are bland and dry. Just because we are TOLD something is great, doesn't mean it is, this place is a prime example. Yuck. read more

Nasty dry fries! And the patty was small. Lots of lettuce to make it appear bigger than it is. Won't be going back.

Worst Fries I've ever had in my life. I wanted to see what all the hype is about and decided to check the place out for myself. The fries were not cooked all the way and had been left out and were stale and awful. I think the choice of vegetable oil is what makes them taste so horrible. Even dumping the entire salt shaker on them (which they did) wasn't able to improve upon their nastiness. Also, the hamburger was like a zero carb zero nutrient (iceberg lettuce) salad put in between two toasted buns which the tiniest I mean tiniest piece of meat I've ever seen. It didn't even com close to being bun size and didn't even come close to being 1/4 of an inch thick. If they have used better quality buns and had toasted them with butter and garlic they might have tasted good, but they did not either. All in all I wouldn't go back to any In-N-Out if I was starving to death! read more

I went here after volunteering and the service was poor and they messed up our order countless times

Fast service. Good food. Great milkshakes. Unbeatable prices.

In and out is established as a great burger place for man reasons. They make quality food to order, with great ingredients. The menu is limited but anything your order is going to be delicious. The only downside, this place can get ultra busy, and despite the staffs best efforts, a prolonged wait is not uncommon. I guess that's a good problem for the restaurant to have, but for hungry burger seekers who happen to drive up at the wrong time, can cause a bit of a headache. Staff are not just friendly, but super friendly. Iconic for a reason. read more

Love the food! People are super friendly. Nothing to complain about. I always get the protein style because I can't eat gluten and it's amazing. They somehow wrap it up so I can actually enjoy a burger and not have it fall apart on me. I've been coming to this location for 4+ years. They're great! read more

Just when I think that we have enough burger joints and we need to axe 'em all, I go back and visit In-N-Out Burger! They are still tough to beat. Their fresh, never frozen burgers still keep me coming back. While all the new burger places claim some gimmick or another, In-N-Out just has good friendly service, great burgers, good fries (not my favorite, but still pretty decent) and a simple menu. They always keep the place nice and clean. The crowds speak for themselves! read more

I'm apparently not in California any more. I had to clean my own table, as three associates walked past aimlessly. And then three of the four burgers were raw in the middle. read more

I order a burger protein style and didn't realize how thin the patties are without the bun. Next time I will order a double double or even a triple if possible. There were more veggies than meat. read more

Fresh, reminds me of Johnny Rockets. Nothing spectacular but definitely good food for low prices.