Good basic food, fresh at great value. Great friendly service and friendly customers. Great view of Simi sky, green hills while rains continue. read more

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This is always one of my favorite places to go. In-N-Out is literally the best! I like coming to this one in Simi Valley especially because the people who work here are so nice and even if there is a line, it seems to go by quick, rather than other places you'll be waiting in line for like over an hour. They really make your food quick too so you aren't waiting for forever when you go inside. read more

In-N-Out Burger - Double Double - Burgers Near Me - Simi Valley, California

I contacted corporate to let them know the issue I had since I was fearing it might be happening more than just to me (also because I was very aggravated and now hungry and we all know how that goes lol) They replied to me the next day, assuring me they sent this information to the individual store to make sure the manager was aware; as well as to offer me two gift cards each for a double double and fries. Turns out my mom , unknowingly that I had already complained to them, made her own complaint and they sent her 4 of the gift cards. We did not complain to get free things we just felt this was just gross to begin with. That being said I really appreciate that they own their mistakes without getting defensive or invalidating our experience. I'm so glad this turned out this way as I am in love with their fries and it's one of my only safe foods due to my medical issues. Thank you In n Out for staying trustworthy. I will absolutely continue to eat here read more

Flew back to LA for Thanksgiving and first stop was In N Out. It wasn't super slammed like it usually was. After being gone from Cali for almost 2 years now it was a pretty disappointing to see that nothing's changed. Pretty strange to still only be serving beef in 2023. Where's the chicken? Where's the black bean vegan options? Fries were amazing as always and don't get me wrong, the double double was bomb but with their drastic price increases ($30 for three cheeseburger meals with no toppings outside of the basic was pretty friggin ridiculous. I can hit five guys and get jalapenos, mushrooms and fries egg) were a reminder of just how truly overrated this place is read more

In-N-Out Burger - Drink - Burgers Near Me - Simi Valley, California

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This is one of many In N Out locations that I've frequented in Southern California. The last time I came to eat at this location, I was on business in the northern San Fernando Valley. I was starving, and I wanted a good meal before I braved the infamous 405 traffic. I came here to find a long drive-thru line, but plenty of parking. I opted to eat inside. I ordered my usual, and had my food in less than 10 minutes. My burger was delicious, as expected, the fries were a perfect complement, and the iced tea refreshing. The store was kept clean, and efficiently run by upbeat employees. I'm always impressed by the efficiently in which In N Out is run, and there are few exceptions to this. After getting done with my food, I made a quick pit stop, and made my way back to my car. The 405 traffic at rush out was tough, but the outstanding meal I had here made it far more tolerable. read more

I am finally leaving a review after not one time after not two times and after not three times but every single time I order food at this In-N-Out Burger, my burger is cold and my fries are freezing cold. Last night, I drew the line when I got a milkshake with all my cold food that wasn't even thick at all. It was consistent with milk that you keep in your refrigerator. I do not go to any other fast food restaurant because I am afraid of the food. i go to In-N-Out because it is real food. But I don't like cold food and it's disappointing EVERY single time I go there. I cannot remember the last time I have gotten hot fries Burger. And if you try to park in this parking you're lucky if able to get out of your parking spot because the drive-through usually comes out of the parking lot down the street by the freeway offramp AND EVEN WHEN I HAVE GONE INSIDE, MY FRIES ARE STILL COLD. AND I GET STUCK IN MY PARKING SPOT BECAUSE IT'S ALMOST IMPOSSIBLE TO BACK OUT WITH THEIR DRIVE-THROUGH LINE. SO THAT'S WHY I CONTINUE TO GO TO THE DRIVE-THROUGH LINE SO I DON'T GET STUCK IN THE PARKING LOT. BUT THE COLD FOOD IS NOT COOL. KIND OF GETTING SICK OF IT. read more

You can never go wrong with in n out. The burgers are always fresh and delicious. Even when it's packed, you get your food super fast. The eating area is always kept clean as well. Definitely the best fast food you can get. I recommend animal fries with your burger! read more

In-N-Out Burger - Burgers - Burgers Near Me - Simi Valley, California

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Great place and service just always busy as a mf lol. Still my favorite place in town read more

I have been eating in and out burger for years and this is by far the worst burger I had in my life!! I could not even enjoy before work after taking 2 bites. Instant heart attack and high blood pressure i had to spit it out and drink 2 bottles of water, just horrible. My burger and fries were so salty I dont know who they allowed to cook but this is bad what a waste! read more

In-N-Out Burger - ows a sandwich and french fries - Burgers Near Me - Simi Valley, California

Service, Food and Ambiance all Great!!! It's hard comparing them because you get good Quality of food for a Good Price.

Keep getting my order wrong almost every time I visit here; either forgets something or just gets the wrong item.

3 stars for the staff because they are always polite & the line moves fast . I'll eat here when i'm just too tired to go anywhere else. I know ... your shaking your head going what? how can I not love In/out? To me, It's just meh. Fries are the worst always limp and cold . They changed their pickles 5 years ago & that's when i fell out of love. now they use the thick garlicky deli pickles YUCK. I prefer 5 guys and will drive to TO for it . Only reason here today convenience . read more

I have to tell you- I'm loving my first week in Simi Valley. I pulled up to In-N-Out tonight it's super busy. The guy behind me has his brights on full blast and I'm like OK let's get the heck out of here as soon as possible lol and the woman that was working the line comes to me, her first name starts with a B it's a the longer name. I want to say it was Bernice but I do not believe that's correct, she was so lovely! She was complementing how cute my dog was in telling me that she will make sure that my special order is done correctly after I told her that it gets messed up pretty often. Five stars in and out in Simi Valley I am super stoked making this a regular trip! Thank you!!!! read more

Nick was super sweet to us and our family. He took his time even when we kept adding substitutions. He took everything down perfect and he did it with a smile! Thank you Nick for being so sweet!!! Please see Nick in the line. read more

Had the boys on a late night run. As much as we love the food, we're not fans of the long lines. However, that should tell you about how good the food is. Nick, came to my vehicle to take my order. I could be wrong but he looked about maybe 19-20 years old. However, he sure acted like a mature adult who understood the meaning of customer service. I had my 12 & 14 year old with me (and a thier friend), and I've been having them finding comfort in ordering / paying their own food/purchases everywhere we go. Nick was helpful, knowledgeable, and professional in making sure we all order exactly what we wanted. My boys are picky so there were multiple substitutions they wanted. Nick, took every like champ and made my boys experience a more comfortable one towards my purpose in their learning. Kudos to you Nick. We appreciate you! Keep up the great service. Your integrity was on full display. IN-N-Out, don't get caught slippin'. Nick is management material. Don't let the good ones slip away! Thanks again, Nick! We appreciate you! read more

Who doesn't love In-N-Out. This is our go to hamburger restaurant. Everything is always fresh and service is fast. I always get the Double Double. Fries are always hot. Dining area is always clean. This franchise is a model for other hamburger restaurants to emulate. read more

They always get our food wrong. Long line to wait for them to be wrong and have to wait even longer. Staff is weird too.

The only thing that stopped me from giving a 5 star review was not that the order taker took my order wrong. (He was beyond apologetic and I could tell he was still getting the hang of order-taking. That wasn't the issue at all) But because when I told one of the associates my order actually had a whole grilled onion, this associate called the whole grilled onion 'down' (to alert the cook to put one on the grill) but he didn't let neither cooks know MY specific order needed one. So essentially my order was not fixed at all and he had just called it out for no reason? He hardly even looked at my receipt to know which number I was, neither did he ask. And as a former In N Out associate that REALLY disappointed me. Especially knowing that he didn't care enough to go to the cook or board person to let them know my order needed a whole grilled onion. I was a former In N Out associate at Store 111 for 5 years and have gone up to my level 6 (cooking on the grill) . So him disregarding my order being corrected and him not knowing that I actually knew him just calling it out didn't do anything for my order seemed like a slap in the face. However luckily another associate, Mayra, helped me out and asked a different associate to go to the cook and let them know that for my order all burgers had a whole grilled onion. I commend Mayra for her not only taking that extra step to help me get my order correct but how friendly she was as well. We shared a great conversation about the In N Out picnic and she later introduced me to Ash who is also so kind and friendly too. A big shout out to Guillermo, Mayra, and Ash for being so hospitable and making sure my visit as a great one. I want to also shout out to their fry person for getting my fry well, actually well and crispy. And believe me getting that perfect portion and crisp is way harder than it looks. Keep up the great work! read more

Never disappoints The burgers are always made with such attention to detail and leaves my tastes buds dancing with happiness and satisfaction My girlfriend and I will die on the hill that this is the superior in n out location read more

Love this place!! I wish I could go everyday but then I would be 1,000 lbs!! I love it so much I want to get a food truck and have them parked out side my house. Highly recommend!!! read more

This is a great In-N-Out! The restaurant, including the restrooms, is very clean. Each of our special orders was made perfectly. Dale, the employee overseeing the dining area, was amazing! He was on top of everything, helping guests get their orders, cleaning off tables immediately - he even brought us ketchup, even though the container was right next to us. The rest of the staff was very professional and helpful as well. We'll definitely stop by here again next time we are in the area! read more

In-N-Out Burger - Burgers Near Me - Simi Valley, California

Do you even have to write reviews for In & Out anymore? This is how fast food was in the 50s-60s. Efficient, organized, quality workers, quality customers. I buy my dog puppy patties about 2x a week and they are always more than accommodating. On his birthday, they put "Happy Birthday" in ketchep on a tray. I get the grilled cheese and it's amazing, so I imagine the burgers are too. Not a fan of the fries though. They taste like those bags of shoestring potato chips. read more

Well, Simi Valley is known for the horrible food selection and restaurants so you can't expect a whole lot. That being said, this is by far the worst in n out (and I have been to about 11 different locations) Been coming here for 2 years now and they can never get the order right. Well done means rare to them and the meat is almost always under cooked. The food at this location just does not taste great. I have called and spoken to customer service over 4 times on different occasions and they do the least - give you a gift card for the crappy food they serve. Can't they just get the order right ? I guess not since things have not changed here at this location. This is what happens when you have a bunch of 16 year olds who work and don't care. Go to the Moorpark location, it is worth theyl drive - the order is always right and the food is on point and fresh. read more

Had lunch on Saturday at this location . A young main named Draevon was over the top great. He's all about customer service, great employee

Great Food always great customer service! a young lad by the name of Justin is always so cool and nice. Management take notes! he does a great job making us feel welcome each time. read more

Delicious food! I just love the cheese fries and the grilled onions on the burgers! The service is good too! The ambiance just smells wonderful! read more

This is a great go to for a good inexpensive meal when it is too late to start cooking or if nobody feels like cooking after a long day. It is a very popular location. If you go close to meal time you can expect to wait but the family thinks it is well worth it. I just wish that they could open up a second location. They definitely seem to have enough customers. read more

In and out has the best service ever and management . They always look after there customers and take care of them if they mess up on accident . Trust me there's no reason to get upset in the end you'll be happy there ever generous. God takes care of all his children in mysterious ways. Amen read more

Always packed drive thru but walking in never fails. As someone who has worked in many jobs regarding customer service, I appreciated the service a cashier named Abby gave while taking my order! Enthusiasm and mindfulness can be hard to keep in such a busy and loud place so thank you for your service! read more

Great location....just off the 118 freeway. Always a line, but that's a given. Great burgers and fries. Always. Don't go there expecting anything else. read more

This review is for Martha. This incredible woman, is what makes this place the best in n out.. In the f'in world. Her incredible kindness, politeness and customer service is the best ive ever experienced. She is a master of her craft, and you can tell her kindness is completely genuwine. In-n-out needs to appreciate the amazing work this lady does and triple her pay. Bless your heart Martha read more

It's in n out baby! What else you want behaaa. Yea no one likes lines but it is what it is

An employee named Ryker was very friendly and made sure my table was clean before I sat down. Food was great

I love in and out, but I love Nick from in and out more. Nick provided us with the best service I have ever had at any fast food restaurant in my life. Nick deserves the world, please make sure they get it read more

Great, reliable food and service Never any surprises - if you come late at night, they stay open until the posted scheduled time. They don't close early. read more

It's a hit or miss with this in and out sometimes the food is amazing and sometimes it comes out overly salty. Roll the dice it could go in your favor. read more

Simple menu, food is always fast and fresh. I personally am not a huge burger fan but the family enjoys The burgers and shakes.

Cashier#2 today 2/16@6pm shift you are unprofessional and you purposely mixed the order. For the cooks on this night everything from the burgers, fries and shakes are salty and disgusting. read more

Consist on Quality,taste and Cleaningness each and every location I've too. What more could you ever want from a fast food location. Family owned and operated. Great job on your values. Menu small and most of all simple. Great concept. In-N- Out. Meat never frozen and french fries made to order and also never frozen. Always consist on their food,service and cleaningness of each of their locations throughout so cal locations. Great job. Also that all the men who work at a In N Out, they have no facial hair.Great policy. 035/100 Yelp Challenge.(2016) read more

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Came in this evening and the manager had unpleasant attitude and on top of that they put so much salt in my burger wanted to just throw it away read more