Overrated huge lines for cold burgers sloppily put together. Do not even go anymore after 35 years + Fat burger is a better burger

The wait here is always insane. If you do a walk-up, the person taking the order is also the person packing and calling out orders that are ready. Because of that, the walk-up line is wildly inefficient (upwards of 40 min at times). That being said, the car line is almost always wrapped around the corner. The work station itself is super small (there's about six people in there) so it's hard for these high school kids to actually catch up to the orders. Also, not sure when this changed but apparently, drinks aren't included in the combos unless you actually ask for it - what? read more

In-N-Out Burger - This was a 45 minute wait because the walk-up service here is incredibly inefficient and because there's not many people that fit. - Fast Food Near Me - Tujunga, California

I love this In-N-Out location for three major reasons. Their food is always fresh, their Kona coffee incredible and their staff always super friendly. Whether it's fries or a burger or coffee, I find myself visiting this location at least once a week. In the last 10 years of frequenting this particular spot, I can't think of a single instance of disappointment. Even when I go there to order just one cup of joe, the staff brews a fresh pot of Kona coffee for me and offers it to me with a big contagious smile. Last time, they even gave me some fun stickers for my daughter. The drive-thru line can always look intimidating, especially when you look at all the cars curving around the block, but generally, things move along quite swiftly. PRO - Fresh Food - Friendly Staff - Amazing Kona Coffee! CON - No indoor seating. - Drive-Thru line take a while TIP: - If you haven't already, tried their protein burger or even their grilled cheese burger. - Instead of their regular spread, try your burger with ketchup and mustard. - Thank me later! read more

In-N-Out Burger - Fast Food Near Me - Tujunga, California

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They can't get the fries right at this location. By the time I get home they are rock hard. Even when they are fresh, something is off. Maybe soak them in water first to remove the starch . The burgers are average. And you don't get napkins unless you ask for them. read more

Lucas was a queen. 10/10 customer service. He was very patient, when taking my order. I ordered 13 combos so you could imagine the stress someone goes through for that. He got every order correct. He deserves a raise. read more

Very good burger that doesn't leave you bloated and always tastes great. Very cost efficient as well.

Had to go back TWO TIMES because they couldn't make my burger to order. Ordered a burger with chili, extra extra cheese and regular onions, and had to go back because they put grilled onions on it. Went back and reordered my burger, the same exact way I ordered it before and they once again couldn't make my burger right, they didn't put the chili. Guy caught an attitude and said put it yourself. Nah, I ordered my burger with chilis inside that's YOUR JOB. Is it that hard???? Come on guys. Smfh. Waste of my time and money. Not to mention the guy taking our order was more respectful than whoever had to give us the refund, the other guy who helped us caught a huge attitude!!!!! Shoutout to the guy who made the situation right on behalf of his coworker who shouldn't even be working there, you deserve a managerial position. You took our order right, and it wasn't your fault your cook is a dumb*** read more

This In-N-Out location has been here forever. It's old school drive thru with limited benches at the parking lot. I grew up eating Tommy's, however, this location is the first one I went to as a kid. Actually, it was one of very few In-N-Out locations prior to the newer sit down locations opening up. Lines always back up on Foothill Blvd. If and when I have gone, it's late at night when it's not too busy. The great thing about In-N-Out is the quality and consistency. The basic menu hasn't changed in decade with the exception of addtions of the secret menu. Love their burgers. So much better than Five Guys (sucks), Habit, and copy cat ones like EZ Take Out Burger. Fries are okay but fresh. I'd rather have thicker fries. Shakes are delish. read more

My first job when I was 16 was In-n-out Burger. I know the In's and Outs of the place... HAHAHAHA. GET IT? Ok... I'll shut up now... Location: Foothill blvd. Decor: It has a two lane drive-thru and a pick-up stand. Tidbit. The first 30 In-n-outs in Cali which date back to the 50's are this style. It's pretty swanky Food: Double Double with Both kinds of Onions/ Extra Both kinds of onions. Simply delicious Rootbeer Float: Super Sloppy. When Julian handed me the Rootbeer float it had completely exploded in the cup. He handed me the drink with a wad of napkins on the side griping the cup and foam dripping from the lid. The presentation and execution was piss poor. If I was him I would have just made me another one... Though, I know that In-n-out can get slammed... (RIGHT ON) Wait: I've never experienced such a long wait before for food. Seriously, I've worked at 119 (Westwood) and it gets busy. We're talking about long ass drive-thru and huge ass lines. Though, regardless of how slammed we are the wait time is bearable. I felt like I was waiting for 25 mins for my food. *Had to pick up a To Go order for Ji's Baby sister Stacey and I dreaded waiting another fuckin' 20 mins to get pick up our food. I went up to Julian and asked if I could get a refill of the drink cause of how sloppy and piss poor the first Rootbeer float was and when .. Again the rootbeer float overflowed... Every single time I come back here the wait is so long... The quality of the burger is In-n-out quality but the service and wait time is not of In-n-out standards. I will try to avoid this In-n-out as much as I can or bring a book or my Ipad to compensate for the ridiculously long wait for my food. read more

Bombdiggity burgers. Yummmmm-O Is there an in-n-our joint I don't like? Nope. But I'll keep posting reviews. Omg, the burgers are good! read more

This is the In-N-Out of my youth. One of the original, drive-thru only locations, there are picnic benches where you can pull over to enjoy your meal. You can order via the drive-thru or walk-up window. Luckily, I live a few towns over so it's a mere 5 minutes before I can tear into one or two of their lovely burgers. Pair it up with some fresh cut fries and wash it all down with a thick shake. Ugh, I need one now!!!!! Whenever, I visit my parents, this is THE first stop we make before heading home. Can I have a cheese burger animal style please! read more

In-N-Out Burger - Fast Food Near Me - Tujunga, California

The cup they gave me looks like someone dropped it on the floor and dragged it then stepped on it or something before filling it up and giving it to me. It's all dirt on the sides and lid doesn't even close. Spilled on me when i tried lifting it up. Why would you guys serve a cup like this with a drink inside to your guests? Very unprofessional. read more

In-N-Out Burger - Looks like the cup was dragged on the floor with all dirt on the sides. Is this what you give your customers??? - Fast Food Near Me - Tujunga, California

My favorite hamburger stand of all time! The Tujunga In-N-Out is what hamburger stands are all about: delicious hamburgers, excellent service and fine milkshakes. Not only that.....this In-N-Out is famous. That's right! It plays a key role in a super great book "Under and Alone" about an undercover agent that infiltrated a motorcycle gang starting right at this very restaurant! Doesn't get any better than that. Talk about "secret menus"! And...the line here is way shorter than I've encountered in many other In-N-Outs. Wish I could give more than five stars. Hamburger, fries and Neapolitan shake = a meal fit for a king. read more

Poor walk in service I stated to Alec that there is no way 7 cars will get their order before he ask a walk in for his order. I spend 50 min for a #1 special I do not care how good the hamburgers are if the service takes this long this is not a sit down restaurant. They need to improve walk ins service for sure read more

In-N-Out Burger - Fast Food Near Me - Tujunga, California

Food: 5 stars Service: 3 stars In-n-out burger automatically earns 5 stars for food. I usually get the cheeseburger with raw onions and fries. Such delicious, cheesy goodness. Fries are actually really good when they come out hot, they also taste slightly healthier than McDonald's fries. However, this location has two options: drive-through or eat-in-your-car (parking spots available). No sit-in. There are only 2 lanes, and 99% of the time I come here the lines are super long, and they move veryyy slow. It can take up to 20 minutes to get my food! Also, they don't utilize the (one) "order here" speaker very well; instead, they have an employee going around to each car to take orders. More than once they've missed my car, which means I have to order at the window and wait even longer for the food to be ready. Suggestion to management: use one "order speaker" per line, to make things more efficient! read more

I mean, it's In n Out. You know what it is. I personally don't like to sit in my car in the long line that inevitably piles up here. I prefer to go to window myself rather than let my car idle. I've never had any complaints, any problems with my food at all. If you're looking for an In n out with a sit down area, this isn't the spot. The only seating is outside, and its not much to look at. You should be taking your In n out to a nice sunset anyways... read more

"Tried to amend my carnivorous habits. Made it nearly seventy days, Losin' weight without speed, Eatin' sunflower seeds, Drinkin' lots of carrot juice and soakin' up rays. But at night I'd have these wonderful dreams Some kind of sensuous treat. Not zucchini, fettuccini, or bulgur wheat, But a big warm bun and a huge hunk of meat. Cheeseburger in paradise. Heaven on earth with an onion slice. Not too particular, not too precise. I'm just a cheeseburger in paradise" -Jimmy Buffet Born in Mississippi and raised in Alabama, icon James William Buffet wrote about his lucid vision of the perfect, simple burger. Though hundreds of miles from the California coast, one can't help but wonder if Buffet's dreams were in fact divine intervention, pointing him westward toward the cheeseburger truly in paradise; In-N-Out Burger. "I like mine with lettuce and tomato. Heinz 57 and French fried potatoes" Me too Jimmy, me too. read more

They got the best tasting milk shake in the planet. Thick, smooth and creamy! And it does not matter if the fries are fresh and not frozen because they're sliced and fried to order, they're simply taste good. Period. IAOB has secret menu. Low carb, animal style fries and animal style burgers. Friendly and courteous staff! read more

This place does not stop. They make double doubles nonstop until 1am. The only problem is waiting in line. But we all seem to do it. Great food. Great prices. Efficient. Friendly. Everyone eats here. Consistent, reliable experience. read more

Do yourself a favor and order in your car in the drive-thru. If you decide to order at the walk-up window please don't complain when they treat you like a second class citizen and make you wait 10 minutes just to order. Overall this location is very good and very consistent. Great job store 16, keep it up! read more

The food is great but they ALWAYS mess up my order if it's more then one order, they don't pay attention to what you are ordering. I will go back but I'll make sure I check what's in the bag before I go home. read more

Love the service here, drive through is always packed but the team there is always hard at work to make sure everyone gets served right away! Staff is very friendly and always greets us with a smile at the window! If you're ever in La Crescenta and are craving some in n out then make sure to stop by at this one! They're burgers are the bomb.com! read more

I love this entire chain. The burgers are just perfect, paired with some animal fries if extra hungry and a milk shake. Nom. I've seen this place packed with cars. Unbelievably packed to where the line goes off onto Foothill Blvd. Luckily every visit I've had I've been the second or third car in line. The line goes pretty fast too. read more

In-and-out. That's what a hamburgers, all about... Let's be real, all of these places are exactly the same and produce exactly the same burger. pat on the back for that. Sure an employee might forget something and jack up your order every now and again, but for the most part this place is solid. +4 stars because in-and-out is awesome -1 star because I hate waiting and your lines are too freakin long sorry read more

Took my wife here to the drive thru. She mistakenly ordered her hamburger "animal style" instead of "protein style." She realized her mistake and told the cashier when she picked up her order. Rather than swapping the mistaken burger, they made her a protein style burger and then charged her for both! Of course we just threw the animal style one in the trash. I can't think of another restaurant that would do that and wouldn't just change out the incorrect burger for free. I know people have a cult-like love for their food -- I don't get it -- but with utterly garbage customer service like this I will not return. read more

This in and out is awesome always a long line but they are super fast and the foods always fresh. Getting double doubles animal style for the crew with a bunch of fries and drinks. The pricing is always good. Much better than the competition, it's in a class of its own. read more

In-N-Out Burger - In and our burger menu - Fast Food Near Me - Tujunga, California

First off I just wanna say the food was amazing, this is the best in n out food I have ever tasted. As well as the customer service. Especially a young lady named Isabella. She was nothing but nice and helpful, she was also quick with my order and made sure everything was correct. Overall a great trip to in n out. read more

I've been back many times since that last review and they have (obviously) taken the pandemic seriously since my review. I take full credit. You're welcome. read more

Going to head to In and Out or should I say in and Wait. I really like their Cheeseburgers. Animal style. Really nice Employees. Their frys are not as good as McDonald's. But Their Burgers are Great read more

Very good burgers. Delicious. Was hungry and a cheeseburger got me satisfied. Very happy with the food. And if you are wondering about service, the people and nice and friendly. Though it can be loud from the large amount of people. read more

This has been a family favorite for years and never disappoints! Cheese burgers are juicy, lettuce is never wilted and the service friendly! read more

In-N-Out Burger - Fast Food Near Me - Tujunga, California

The store in Tujunga sucks. First, they get your order wrong more than half the time. Then by the time you get it and bring it home (only one mile away) it's all cold. I wonder how long it sits on their counter before they call your number. read more

Specifically asked for no ketchup packets and was given 5 ketchup packets. Unacceptable. read more

What can I say? This is one of my favorite burger spots even though I know this is a commercialized restaurant. But still family owned and private so what can I say. Closest In-N-Out from La Canada Flintridge and probably has faster service than the one in Glendale off the 2 freeway. Other than that, almost every burger/fries I order here is consistent in taste and crunchness. Like always, workers here are friendly and nice. One thing bad thing about this place is entering into the parking lot if you dine in. Also, the drive-through can be a hassle if it is so long it goes all the way to the main street. read more

Great customer service and food. The burgers are delicious and the customer service is great. You can tell it's a very clean restaurant. Made my son so happy when they gave him stickers while he was having a rough day. It's a nice location too. read more

After waiting 20 minutes in the 100° weather for our food, it was gifted to someone else because they were provided the opportunity to put their hands all over our food. There was no urgency whatsoever to remake our order, so we were able to stand in the unpleasant parking lot for an additional 20 minutes read more

Definitely can't go wrong here, I always drive past here and if I see the drive thru line short I will make a quick stop to pick up lunch. All "in n out" taste practically the same since the food is fresh off the grill, I can't say a time that their food has tasted differently. I love the style of this location since it has the classic look which is a double drive thru and only outdoor seating. Usually their is always a line especially the drive thru which can wrap around Lowell and Football Blvd. read more

The worst in n out sadly. You sit in line in your car for a solid 50 minutes, and unfortunately the order is often wrong. It's also mildly frustrating that the line splits into two and the line you're in could be stuck for ages while the other moves. Maybe understaffed? read more

Went there tonight and my order was completely wrong when I got home. I know I should have checked before I left. I went back to get the correct order and didn't even complain that the order was wrong and paid for another meal. Order was wrong again. I did pull over and check this time and when I walked up to the window to tell them they messed up my order twice they were rude. No apologies what so ever. This is the second time this month this has happened to me. Workers need to get it together. read more

Ate some serious spiceositizorz downtown but this? Listen...just, listen...it's spicier...trust me I know, and I haven't even eaten it yet...I ate it now and guess what...I went whoboobooboovoo and I still have two more because that's what Naybith prescribed me...thanks Naybith...omg very spicy read more

In-N-Out Burger - Fast Food Near Me - Tujunga, California