Clean store, polite & friendly staff. Good selection of products compared to nearby businesses.read more

Never go too this store, At least not with Randy working. I bought a part from Randy at the canyon…read morerd Advanced Auto and went out to my car in the parking lot to see if it fit but it didn't and he wouldn't return it. Completely rude not only to me but coworkers as well. Called Aloha Advanced Auto and they returned it for me no problem. Thanks again at the Aloha Advanced Auto Parts!

Went in to replace a battery and had Very great service thanks to Chandler ! We will recommend…read morefriends to interstate.

Chandler gave friendly service willing to go above and beyond what was expected. I would highly…read morerecommend.

These guys were good people. Friendly and they even had a BBQ. The staff were kind and made and let…read moreme borrow tools. I would recommend this place for people in the Beaverton area looking for automotive needs.

Was absolutely treated with disrespect by Dianna. She wasn't interested in helping me & my…read moredaughters. She seemed more interested in watching nascar then assisting me about my car

This store is the closest to me from where I live but I go to autozone or orileys becuase their…read morecustomer service is better. I would stay away from this specific store as their customer service is garbage. I attempted to find the parts I needed for about 10 minutes and no one attempted to even greet me or asked if I needed help. Its a shame really as other napa stores have great customer service.

Would not recommend these guys…read more This little old lady bought a battery 2 years ago from here and I went to test it to see why it's no good after I paid 240.00 for a new battery and they won't take it back or anything without a receipt and the guy I was dealing with is a jackass. You guys expect people to hold a receipt for 2 years when you can clearly see the fuckin battery is from Napa lol Obviously the batteries from Napa. You guys should take it back without question and replace it. I won't ever spend another dollar here again, Edit.... I just contacted the forest grove location and they will take this battery with the commercial account it was purchased under. You guys should tell the guy working behind the counter he can go fuck himself for not explaining this and kicking me outta the store for trying to explain that we spend hundreds of thousands of dollars a year with you guys. He could've told me we could've looked it up under our commercial account instead of being an asshole an kickin me out for explaining my point of view and how ridiculous it is that I need a receipt from 2 years ago

I am a life long Biker and do most of my own wrenching. I'm mostly a Harley guy but I've always…read morehad a metric or two in the garage. I would have never known this place existed if I hadn't ordered a tire online and the seller had a note that shipping was free if I did a will call at Cycle Gear. OK... they are just a couple of miles away so why not. So looking at the place I figured it was mostly targeted at relatively new riders who were looking for helmets and other rider gear. And they certainly have racks of that stuff. Talking to one of the guys at the desk I inquired about rotor upgrades and he said, "sure!". Pulled out a catalog and showed me a few choices that would fit my bike. This fellow was clearly more knowledgeable than those guys at a parts store. You know the type. What year, model, engine size, color, blah, blah, blah so that they can figure out what windshield wiper will fit. And inevitably hand you a part that DOESN'T fit. So in chatting I find out they will install tires if you bring in the wheel. Install and balance for a pretty reasonable price. I see that at least one Yelper complained that the store manager would not allow him to watch the process which could be a problem for me. That's my life we're talking about. I do my own work or I watch whoever is doing the work to be sure it's done correctly. If that's going to be a problem for them I will be forced to update this review. But for now, my experience with Cycle Gear has been 100% positive. Great prices. Great staff. Easy to get to. Lots of parking. I haven't looked over their inventory closely but I suspect that most repair and maintenance items will need to be ordered which is usually not a problem for me. I buy pretty much nothing at the dealerships and, in fact, the dealerships usually don't have what I need in stock anyway. So I can buy for less online. Not that it's a big deal for my purposes but Cycle Gear is more geared to sport bike riders and not Harleys. I wouldn't be caught dead wearing most of the gear they have on the rack. No judgments and no minus stars. CG knows their market and their model seems to be working for them. I'm just happy to have a resource to have tires installed and also purchase parts from. Very glad they are so close by!

I've now been in to this location a couple times in the last week or so. First time I was helped by…read moreDylan. This most recent time, by Remy. Both are very attentive to their customers and do a good job making sure all questions are answered. I had bought an Alpinestars zip hoodie that wasn't exactly what I wanted and Remy made sure I was fully taken care of on an exchange. Great customer service! Go see them if you need gear! Thanks Remy and Dylan! CycleGear is lucky to have employees like you guys!

This buying experience was one of the best I've have ever had. We found a couple vehicles we liked…read moreand booked the test drive appointment. When we got there our assigned representative was ready and available. They had the vehicles already pulled up so we didnt have to roam around the lot forever in 100° weather. After we decided on a vehicle we started the financing process. The whole thing from start to finish took about 4 hours. They don't budget on their prices which is a little annoying but at least they stick to it. Melvin was our rep and he was fantastic. He was very cognizant of our time and our private information. He was really fun and easy to work with. These guys have terrible reviews but my experience was amazing and I would recommend purchasing from here. Maybe scheduling with Melvin will help with the experience.

NOT A SATISFIED CUSTOMER. Stopped in at the service department to discuss issue with 2018 Accord…read moreEXL 2.0L and spoke w/Andrew. I explained a/c not blowing cold but Honda extended warranty on a/c and I wanted oil change. I also had concerns about transmission lurching/surging and explained what it was doing. I explained that I have brought up my concerns about the transmission before to both Dick's Hillsboro Honda and Beaverton Honda in past visits for oil changes and was told this is normal. I mentioned several internet searches about these 10 speed transmissions showed up frequently for that model year having the problem as I described. Advisor researched and said only bulletin was for a/c and nothing on transmission and that my car was not 10 speed. We scheduled appt. for oil change, a/c diagnostic and tranny diagnostic. He stated two seperate fees for both diagnostics and that if a/c condensor was issue then fee would be waived and covered under warranty. I later got home and did more research and sent this, Honda Service Bulletin (TSB) #19-091, issued on November 10, 2019, addresses 10-speed transmission shift quality issues in early production 2018-2019 Honda Accord models equipped with the 2.0L engine. [1, 2] Key Details of TSB 19-091 Fix: Software calibration update for the Transmission Control Module (TCM). Purpose: Addresses harsh shifting between gears and improves torque converter response. Symptoms: Harsh shifts/clunking noises (specifically 5th to 6th, and 8th to 9th gears). Delayed engagement. Rough downshifts. Shift lag during acceleration. Hesitation or a "rubber band" feel. [1, 2, 3, 4] Affected Vehicles 2018-2019 Honda Accord (10-speed automatic models, primarily 2.0L). Applies to early production models. [1] Additional Information Resolution: Many users report that this update alleviates, but does not completely eliminate, the inherently "clunky" nature of the 10-speed transmission at low speeds. Diagnosis: If a fluid service does not resolve the harshness, this software update is the next recommended step before considering torque converter replacement. Alternative Solutions: If symptoms persist after the update, some users have reported that "learning" to drive with specific throttle inputs (e.g., 25% throttle) helps, or that the transmission requires a long "break-in" period of 15,000-20,000 miles. [5, 6, 7] It is highly recommended to consult a Honda dealer to verify if your specific VIN is covered under this or subsequent service bulletins. AI responses may include mistakes. [1] https://rohnertparktransmission.com/vehicles/honda/accord/repair-guide [2] https://rohnertparktransmission.com/vehicles/honda/accord/repair-guide [3] https://static.nhtsa.gov/odi/tsbs/2024/MC-11010459-0001.pdf [4] https://static.nhtsa.gov/odi/tsbs/2013/MC-10112743-9999.pdf [5] https://rohnertparktransmission.com/blog/honda-cvt-transmission-problems-guide [6] https://www.accordxclub.com/threads/serious-10speed-issues.9268/ [7] https://www.reddit.com/r/accord/comments/1bmzquq/help_10_speed_transmission_question/ This was the response, Hey Karen. I looked up the bulletin 19-091 and its for the a/c condenser warranty extension. I tried looking up anything else in the Honda database related to transmission judder/acceleration issue and I could not find anything related. Your vehicle also does not have a 10-speed transmission so I don't think that article pertains to an Accord. 10 speeds are only in Honda odyssey's and Pilots that I'm aware of. I began to get worried about the statement of my car not being a 10 speed and was going to cancel but decided not to. The bulletin number maybe wrong or it maybe a broader range related. I knew it is not a recall or warranty extention but possibly a Service Bulletin concern. I asked to have tech check for TCM updates. Fast forward to repairs, a/c fixed under warrenty, oil changed, 10 point inspection done w/recommendations of brake fluid flush and transmission drain and fill along with hard battery reset. I declined reset and did one according to YouTube using accelerator pedal. I took car in early on a Wed., picked up car late day Thurs. then the car sat until early Fri. morning. I drove to Astoria, Oregon from Beaverton and everything fine. The car sat in lot from fri-wed. because everything within walking distance. Got in to start car and drive home and noticed noises from underhood. I called Beaverton Honda immediately and the response from service desk was, we can get you in tomorrow to look at it BUT there will be a diagnostic fee. I explained my car was just in there. I said I need it looked at so whatever. I was not happy and after stewing on it cancelled the appt. How many diagnostic fees do you want?

Great work on window tinting after I had glass replacement (a couple times). Good customer service…read morefrom initial contact through estimates & execution. Impressed with their attention to detail, technical skill, & overall experience. Two thumbs up! I also just had them install a dash cam, because it's tricky to get the wires truly invisible. Their attention to detail is first-class. Highly recommend.

Iain and his crew are amazing! They took such great care of my 2004 Porsche 911 and the PPF they…read moreapplied provides a shine that is had to believe. The wrap is also practically invisible. There are no razor marks. No sloppy cuts. No misaligned seams. It's stunning! I look forward to the next time I want something done...and I'm already making a list.