What service!! Called last night spoke to Alex which is btw top notch. She set the right expectation which lined up exactly with the research I had done online. She gave me a 7a-9a window for the following morning and the doorbell rang at 7:01 am. Justin, our technician, was professional, fast, and honest. Definitly use this company. read more

There is a lot to be said for integrity. David my technician was friendly honest and I felt had a lot of personal integrity. He quickly diagnosed the problem and had it fixed in under an hour. Whatever the technicians did before he came was put into question. Because of the professional and friendly conversation I had with Alex and David I will use this company moving forward. Thank you very much... read more

Honest and great service! Called them up after my home warranty company kept giving me awful companies to come check my A.C. and after reading the other companies reviews I canceled the appointment and called Infinity heating & cooling the next day I had an appt. The tech. Was honest and nice (Dominic) he checked it all out and let me know it definitely was the filters restricting the air flow. Thank God it was something so simple. Never spending money on expensive filters again.. thanks for your honesty! Will definitely call this company back if needed. read more

They came out to provide a quote for weatherproofing our Attic and sealing up any leaks with our current system & ductwork. They re-confirmed their appointment prior to coming out, texted to let me know who was coming out & when they were on the way. Arrived on time & immediately showed ID & put covers over their shoes to not track in grease or dirt from the street. Very professional & very courteous. The bid was much higher than I anticipated and not competitive with other quotes received. However, they were a professional, courteous & reliable company to deal with which is very hard to find these days and their estimate was clear, concise & in writing! I wouldn't hesitate to try them again as it never hurts to get more than one bid. Maybe next time they will be more competitive. read more

Condo living. No heat. Just cold air. Tried to figure out how to fix - change batteries on thermostat, etc... no luck. Same day appointment. Thanks to Richard and Infinity Heating & Cooling, ready for the Las Vegas winter. Definitely a job for a Professional. Honest and unparalleled service. Prompt, efficient, and informative. Learned a few things from Richard. Remember back when "he does it for a living" meant that the guy was really good at it? And that he took pride in his work and professional reputation? Infinity is that type of company because at the end of the day...they are working in your home. After all was said and done, he recommended waiting to make sure all was working properly due to the Aqua Thermal heating unit. Patience is a virtue when your dealing with water. I would definitely recommend Infinity to a friend, family member, neighbor or colleague. Thank you Infinity and thank you Richard. read more

Infinity Heating and Cooling - Heating & Air Conditioning/HVAC Near Me - Las Vegas, Nevada

Awesome experience with Infinity. Called the company this morning and they were able to send a tech within one hour. Denis was very professional and couldn't be better. Through my Youtube research the night before, I predicted it was probably a capacitor issue, but still wanted a professional opinion in case there were other issues I was unaware of. Denis confirmed it was solely the capacitor issue. He gave me the price quote and knowing it was just a capacitor issue, I decided to replace it myself. The price was reasonable, but I'm cheap and confident I can do it myself. Denis was totally understanding and did not pressure me to have him do the repairs. The diagnostic visit cost $49, which was well worth the reassurance. I wouldn't hesitate to use Infinity again for any of my future AC needs. read more

When our AC went out we hoped it was just a simple fix. Turned out that it wasn't, and major repairs were required. Being that the cost was so high, I was extremely careful in interviewing contractors and getting quotes. To make matters worse, I had no experience with HVAC systems and I needed to learn how they work so that I could make an informed decision. Not only did Richard at Infinity give us a great price, he spent an inordinate amount of time discussing the work with both myself and my wife. He really went out of his way to make sure that we understood what was happening and that we were comfortable with the work being done. We interviewed a number of other contractors who instead used that time to push scare tactics and up-sell us on things we didnt need. They were very inflexible on setting up terms, instead they will try hard to push you to use their their third party lender. That wasn't what we wanted, but it may be good option for some people. All in all, we were very happy with the service we received from Infinity and I won't hesitate to use them again. Our new Trane condensing unit is purring like a kitten and pumping out plenty of cool air just in time for summer. read more

Service was great the technician (justin) showed up before the time frame I was very pleased with that. I needed the thermostat replaced because it was acting up and old. Justin replaced the unit and had my A/C. Up and running in no time. I was very pleased with the work Justin did. I would definitely recommend this company to anyone having air conditioning issues. Thanks again for the great service Justin and Infinity heating and cooling. read more

Very happy and impressed with this company! Denis did a great job, and we felt very comfortable with his recommendations and were very happy with the quality of his workmanship. We would definitely use them again in the future. read more

I am so happy with Infinity - from the phone call being answered this morning to the service from Denis! What a wonderful honest company. Denis is such a personable, professional young man. He had my furnace fixed in no time. I hope this company appreciates him as much as I do. Having him come back to do a spring check up on my air. Thank you Infinity for being such a honest company. read more

We came home from vacation to find that our AC was not working! I called a few places Sunday night and Infinity was the only one to call me back. They had a technician out to me the next morning at 8:30 a.m.! Denis, the technician, was great. He's very personable and explained everything he was doing. He was very knowledgeable and not pushy at all. And, best of all, we had cold air within an hour! I'd definitely recommend Infinity Heating and Cooling and will be going to them with all my future heating and cooling needs. read more

My air conditioning wasn't working and it was about 90 degrees in my house. It was me and my toddler and we were boiling hot. I started a claim for my home warranty but since they don't have a 24 hr line and it was almost 9pm, I had to call someone else. I found Infinity on Yelp and called right away. Coel arrived within an hour and helped out. He fixed the issue as best he could so I could get a good nights sleep with my 3yr old. Hoping home warranty with reimburse me for this. It was an emergency and they came through. Thanks! read more

These guys are top-notch. I used them for a basic service call last summer. Mike was helpful and informative about my problem. He explained my options, offered great advice and performed his service in a timely and professional manner. This year, my heating unit was not performing adequately. Mike and his team came quickly, diagnosed the problem and again, provided me with options to either repair or replace the unit. I decided to go ahead and have my entire system replaced. The crew was professional, courteous and performed the job in a reasonable amount of time. Infinity Air is who I will call any time I have heating or air-conditioning issues. They are spectacular! read more

I walked into my house with no AC running; it had quit while i was out running errands (late in the day) with no one responding to my calls. Then Infinity stepped up and returned my call within minutes; these guys were johnny on the spot! I am grateful that i made that call to Infinity Heating & Cooling; and don't confuse them with that other company "Infinity Air" on N. Decatur, as that may have been the case for that disgruntled post by Melanie G. "Babe, i think you called the wrong number." I personally, would hire this company again in a minute! read more

Denis is awesome! Very friendly and professional. Infinity replied immediately to my request, and the receptionist was very accommodating. I would definitely use Infinity again! read more

I highly recommend Infinity Heating & Cooling! They were so booked up that the first available appointment was 2 days out. But the very friendly lady who answered the phone let me know that if there was a cancellation she would bump us up. Lucky for us there was a cancellation and Richard, the owner, showed up right at 8am the next day. He was very friendly, professional and knowledgeable. He had our AC up and running in less than 30 minutes. Infinity is very reasonably priced also. We are extremely happy with the service we received and will call them again next time! read more

Every company was booked until later in the week. Called Infiniti and Coel (AC tech) was here in an hour and fixed everything all up, super nice and professional. Price was less then what we expected and he really went above and beyond to make sure all areas were functioning properly read more

I had great service from everyone at this company . I would absolutely recommend them. I have used other companies and infinity was far superior thanks alexis and denis!!! read more

I recently had my 2nd service with this family owned company. Simply Amazing! Great knowledgeable techs & well mannered. Thanks Dennis!

Denis A. was awesome! Call them and mention you found them on Yelp... they will make an appt with you for quick and friendly service.

Excellent communication, friendly and knowledgeable tech, ARRIVED ON TIME, insured enough to work in a high-rise and fairly priced. Added to our approved vendors list! read more

Amazing, on time and very professional. Richard went above and beyond to get our AC working, saved me a night at the hotel and with two little yapping yorkies that would of been very hard to do! Thank you guys so much for employing such wonderful people. Will definitely be using them again. read more

Every time Cole comes out, we have a very good experience. He is very professional, honest and skilled in his profession. We continue to call infinity air because of their consistent good service and honesty, which is very hard to find in this business. This will be the only heating and cooling company my restaurant will do business with from now on. read more

I didn't catch the name of the lovely person on the phone, but she was just as courteous as can be. I called after 5 pm with an air conditioner out and the temperature at 107 degrees. Coel was at our home within an hour, diagnosed and fixed the problem in less than another 1/2 an hour. I thought that there must be a big corporate fleet of air conditioning repair people, but he said no...only 4 of them! This is amazing, considering the other companies I called either didn't return my phone call or had the next appointment days out. Not only am I pleased with the customer service, and responsiveness, but also the price. I will continue to use Infinity to service my HVAC systems and will refer them out to friends and family. Thank you all for the work you do!!! read more

Once again Infinity saved me! Two days before closing on the sale of my house on a holiday weekend my system had a problem. Infinity came out within 2 hours of me calling, diagnosed the problem, and worked with my home warranty company to cover the repair. Justin and Cole were awesome. The best customer service of its kind I've ever had. I'm so impressed. Thanks guys! Previous post Jan 2016: I can't thank Richard and Cole enough for their great service. After two weeks of no heat and a home warranty nightmare I called Infinity for a diagnostic. Cole came out within an hour of my initial call, diagnosed it, and did the repair. It was a fraction of what I was expecting. He was awesome. Thank you, Infinity!!! read more

Solid service! The owner Richard was answering questions for me over the phone past 9pm, happily. The two technicians that came out and installed a new unit on my house, Dominic was my main contact, he was honest, straight-forward, and really helpful. His partner was really efficient and both were so great to work with. I feel like I got a quality product and quality service at a fair price. Customer service was awesome. Thanks to Infinity for making the painful experience of an A/C unit crapping out as painless as possible! read more

Excellent service I highly recommend this company the technician name Denis was so informative, detailed, knowledgeable and professional through the whole experience. Definitely satisfied. read more

Denis was awesome, he was honest and upfront with costs of various possibly problems. Turns out my fuse was just popped and I had extra so he popped it in and back to normal. I appreciate him not trying to hit me up for charges I didn't need and offered advice and services for the coming summer. Thanks Denis, I will call if anything comes up again! read more

What a great local company. Denis is a professional that takes great pride in his work. Very knowledgeable and communicates to the customer as to the work that needs to be done. Company very responsive to customer and prices very fair. Will call them again whenever we need their service. read more

Infinity Heating and Cooling - Heating & Air Conditioning/HVAC Near Me - Las Vegas, Nevada

Great company, honest, and reasonable prices! I was able to get a same day appointment and the company texted me before the technician arrived. Denis was friendly and courteous. I totally was expecting a repair that was in the 100's of dollars - since it seems like nobody will even look at a problem without wanting a hundred bucks. Denis found a quick fix and was done in about 30 minutes, and for only $35! Highly recommend! read more

I live in CA but have a rental property in Las Vegas and was having issues with my AC unit (so these kind of issues have an added level of stress). I put in a quote/service request and it was responded to within an hour. My friend who was supposed to meet the tech (Denis) at 4 wasn't able to get there until 5 but Denis said no problem and showed up later. His work (and customer service) was second to none. He told me what the issue was, offered suggestions over the phone, fixed the problem, and took payment all within an hour. Highly recommended! read more

So... My AC decided to stop working right in the middle of our 2nd excessive heat warning and let me tell you... Don't take air conditioning for granted. My condo literally felt like the 7th circle of hell, but Infinity saved the day. I was lucky enough to snag a next day appointment, and the technician actually arrived early. Dom...short for Dominic, was great. Professional, courteous, kind, quick, respectful, and very handsome to boot. He interacted with my kid, and I felt like my Landlord and I definitely chose the right company for the repair. He explained everything, checked my filter, recommended an appropriate filter, and fixed my AC unit in 15 minutes or less. Great service! Great technician! Great company! Highly recommend em' read more

I'm very happy with the service provided. A friend of mine that does heating and cooling assumed that my problem was my condenser fan motor from the info I provided over the phone and I expected it to cost $400 (quote from Infinity). Upon arrival the tech told me that it was only the capacitor that only costs 283. They could have easily charged me more and replaced both for a bigger charge. I appreciate their honesty and integrity. I will use these guys again and will refer friends to them. Also, my downstairs AC went out on July 3 and when I called them I made an appointment for July 5th because that day was more convenient for me. They called me back on the 3rd telling me that they had a cancellation and could come out before the holiday if I wanted them to. I was busy but it was nice that it was an option if it was an emergency situation. They did their best to try to accommodate, which is how every company should be. Great service!!! read more

We are in the process of selling a condo in the Manhattan Condo community. The heating is provided through a hydronic heating system, which we knew nothing about. I looked on Yelp for highly rated HVAC contractors and found Infinity. I spoke with Richard and he dispatched Denis to diagnose and repair the system. Denis quickly determined the pump needed the cartridge replaced. Speedy repair and it works like a charm. I would highly recommend Richard, Denis and infinity Heating & Cooling for all your HVAC needs! THANKS, Denis!! read more

I just want to say it was a pleasure dealing with this company. From the first phone call and the quick inspection with a price THE SAME DAY! We agreed on the work that needed to be done and they did a great job. They will always be my first call when I have any heating and cooling problems. read more

Denis came to our house the same day our a/c broke. It was fixed quickly and efficiently. Denis was very friendly and very knowledgable. I would highly recommend this company. read more

I have been in the restaurant business for almost 8 years now and I have to say this company is the best when it comes to their work and customer service. Thank you again, for the awesome job you guys did and the honesty you guys have. read more

Our AC broke down today while it's 107 degree outside, we tried contacting our landlord but no luck. So I called Richard and left a message and he responded right away and was at our place in less than 30 minutes, figured out what was wrong right away and AC was fixed in with in 30 minutes of being here. He replaced the blower relay and wires. I definitely recommend him and definitely will call him again if I need to. Plus he is a very pleasant and professional gentlemen. read more

We suffered through the night before calling Infinity in the morning. I called one other company but they weren't able to come out for 5 days The house was 89 degrees inside, in July, so I couldn't wait. I called Infinity and they said they could come that day. Richard was really professional and honest. He took the time to explain and show me the problem and hung around to make sure the house was cooling down after he fixed it. He even said that they really do take calls 24/7, which I was hesitant about. So don't wait and suffer like we did! I'm really happy the other company didn't work out I will definitely be using Infinity going forward. I'm always a little hesitant when a company has all 5 stars but this is very well deserved. read more

Called on New Years Eve and got seen within a hour. Coel was quick and used booties in my house without being asked.Good quick reasonably priced service. Used a yelp voucher! Would call these guys again as the other highly rated place could not see me for over 2 days. read more