Five-Star Service from Angie Every time! We always have an unforgettable dining experience, and a huge part of that is thanks to our incredible server, Angie. Angie treats you like family. She remembers our orders, even the tiniest detail, and always goes above and beyond to make sure everything about our meal is perfect. We drive from La Quinta on a regular basis to dine at Islands. The food is wonderful, and they have the best Mai Tai outside of Hawaii, but the main reason is to visit Angie. If you're lucky enough to be seated in Angie's section, you're in for a treat. Exceptional service like this deserves to be recognized. Thank you, Angie, for always going above and beyond! read more

Heyyy first time at an Islands Restaurant and this one here in Palm Desert was fantastic!! My family and I were down here for our daughter's cheer competition and where we live (up Northern California) there's no Islands! But from our waitress to the food it was perfect! I didn't think getting fish Tacos was the smartest at a burger joint BUT omggg they were one of the best I've had! My kids loved their burgers sooo much and my hubs had the Kahlua burger! Sooo much flavor! Let's not get started on those real fresh made fries! Yummm! Our waitress Emily was the sweetest and sooo on it! Soo long story short, 10/10 recommend!! Thx Emily and staff. ps wish I would've taken pics! read more

Listen, these employees are trained well, so hats off to the Managers AND the employees that love their restaurant. Came in, promptly had drink orders down, they came back and took our order, then in about 11 minutes, appeared with our order. Great tuna taco's, excellent tortilla soup... continued to check in on us... When we were eating and a plate was 'done', they swiftly took it away - as they should. Our server ( a gal ) was great, but her 'team' also helped and took away dishes. They asked if there was anything else, we said 'No', so they FIRST took our plates away and THEN they brought us the bill... exactly as it should be! This place rocks... they know what to do, they've been trained properly, and of course, we'll be back! read more

Every dish we've tried was yummy. There's something for everyone in the family...veggie burger is yummy too. Family faves is fries with melted cheese and green onions on top plus you have to get ranch dressing...just remember not to double dip. Delivery is great because whomever they use has been great without crazy delivery fees of any kind...I know you know what I'm talking about. Enjoy my foodie friends read more

Service and food were amazing. Greeted kindly with warm smiles and no wait at all. Setting was very nice. Felt warm and at home like. Would definitely go back and highly recommend. read more

Please ISLANDS get rid of the nasty smell when you walk through the front door. It is a turn-off. It is a combination of a toilet bowl and trash. Not sure what it is, but the smell will run you out of there if you think too hard about it. Something is just not right. It's like going into a nursing home that smells like urine, you know the staff isn't doing their job. I am sure the smell is referencing something that isn't right. We left due to the nasty odor. The food is generally okay, but you have something rotten going on in there now. It was our go to place when we were in town, but Not anymore. Take care of this please folks! read more

Came out here for the game. Pretty cool set up. They were cool and let us all sit at the bar. Jared was tending and was super cool. He knew all the specials and was really into the games. I'm definitely come back here with more of the boys. Go Padres! read more

The food was good I didn't get anything on my tacos but it was delicious. The service was amazing the waiters were nice It wasn't very crowded and I was surprised the food was good how was there barley anyone their is my question The thing I didn't like is that because I didn't order much their wasn't enough meat but I 100% recommend read more

Islands Restaurant - Carne asada tacos - Burgers Near Me - Palm Desert, California

Love the Chicken Caesar salad there at Islands. The service is always great. Makes me feel like I'm at the beach.

My go to when working in the road. Like that they serve local brews. I'll be back next time I'm in town!

Had lunch today w/ my elderly mom and 2 younger nieces. ANGIE(check said Maria, but I believe she told us Angie) gave us exceptional service. She was very attentive , yet not overbearing. She provided Just the right amount of service, and predicted our needs... which is hard to come by nowadays. I observed that her section filled up, and she still had a great attitude with us, and didn't drop the ball even after we received our food. She still checked up on us, and made sure that we were ok. Great service is very hard to come by , and Angie deserves praise !!! This review is coming from a person with very high expectations of service(I usually only dine at high end restaurants). Ask for Angie when going to Islands !!! read more

My wife and I showed up with our new born and 1yr old after seeing the good reviews. We got the worst server we've ever had. We had Renee as our server. She was rushing back & forth and didn't give a chance for us to ask for anything after taking an order. Noticed 3-4 other tables having issues with her service as well (taking plates w food too early, noticeably annoyed with an elderly couple, rudely explains to a family why their orders were taking long) She brought our appetizers 30min after ordering, then brought the sides to our entree 10min later without the actual entree, said she'd be back in a few mins and had to go looking for her after 15min of still no entree (just the sides of fries getting colder) Finally got the main meal after asking, brought them real quick like they'd just been sitting there. Cut into my burger and it was basically red. Asked her to please take it back and take it off my check, she gave me a forced apology and didn't really attempt to offer me a renewed order. I was hoping she'd offer me something else so I can eat with the wifey but nope. But wait there's more... Ended up asking for the check and boxes to go, she offered a bag as well to carry the boxes in, we said yes. Came back for the check, took like 15min for her to come back with our receipt, we were eager to leave at this point. my wife asked if the meal was taken off, Renee says "yes, I took it off because he didn't like his meal" yea that's totally why I sent it back Spent an extra 10min a waiting for a bag but she never brought it lmao Basically don't go here, wasn't crazy busy, Renee is a horrible server, bad attitude, rushes you on everything, will forget your food. Everyone has bad days but damn lol and if you don't like dealing with people don't be a server I guess ‍ coming from someone who was a server prior to this... read more

We arrived for dinner on an extremely busy Sunday evening during the holiday season. Our server was slammed and doing the best job he could. The manager, Jonathan Marion, was working really hard to ensure guests were having a good experience. He was helping the servers, helping take care of requests and when he noticed we were waiting a while for our food, he apologized, went to check on our order and even offered us complimentary desserts. Jonathan turned a bad situation a good one and we will return to this Islands because of him! I'm writing this as a Yelp review in the hopes Islands Corporate sees this and realizes what an asset Jonathan is to Islands. read more

Ordered the cheese nachos with spicy chicken added, expecting pieces of chicken added (which cost $3.15 extra) to the normally very heavily cheese covered nachos. We were surprised that all the cheese was removed from the nachos and they were instead smothered with chicken chili. Manager said the cooks made a mistake removing the cheese. Other customers told us that they always remove the cheese when the "with spicy chicken" is added. Extremely disappointed at the cheap excuse to remove the more expensive cheese. read more

Aylin took great care of us! Food was great vibes are top notch. The burgers were tasty

Waitress E was hopeless. Brought water instead of requested lemonade, brought wrong hamburger order and was non-apologetic. Badly needs customer training. We used to live in CA and often ate at other Islands locations, but this visit was a disaster due to extremely poor waitress service. read more

We had a great lunch here yesterday. We ordered the Kilauea and it was delicious on a wheat bun. Just the right amount of spice. We requested the island fries crispy and islands did not disappoint. We inhaled the entire basket. So good! I also had a side salad which was good too. I also want to comment that the staff was very friendly and accommodating. They even split our check without us asking! Who does that? Islands does. Thanks for the great dining experience! read more

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Great service great food great experience. I had the Hawaiian Teriyaki sandwich. My server was very attentive and brought out some hot chips and even turned the TV station for me. I was able to catch the ball game instead of the tournament which was in presently. The food portions are pretty large but the sandwiches was served fresh it was extremely delicious. We used to have an Islands where I live and I missed that place so excited you guys have one here in Palm Desert. If you're in the area I recommend checking this place out. Overall great experience. I also enjoyed the chips and sweet potatoes fries as well. When come back to the desert I would definitely come again I recommend you check them out also! read more

Wouldn't really say this is one of my preferred places in the valley. It's not a how a "how is this place still open?" kind of bad, but it's definitely an "I'm surprised this place hasn't gone out of business" bad. The food is fine although it is far too expensive for what it is. The wait staff are OK, I unfortunately had an experience not too long ago where our waitress brought the food to the table and then proceeded to disappear for 45 minutes while we frantically tried to find someone to get us our bill. Honestly, it's really no better or worse than your expectation of a themed restaurant like it. read more

Omg. Don't order northshore tacos to be delivered. Horrible. No cabbage and a miniscule amount of cheese. All bad. I was ripped off. If u want islands food, go to restaurant and eat there. Worst delivered food quality ever. Sad read more

Best Islands I've ever visited! This place is run like a top notch casino. Every this clean and neat and the staff are fantastic. The chef actually reads the tickets and prepares the food exactly as it was ordered. I complimented the manager, who I thought was a well dressed busboy, because he was cleaning constantly. The lights at the bar could be dimmer and not pointing in customers' faces but that's the only thing I would change. read more

I love they're spinach artichoke dip. It's so yummy! I love that they let me eat off the kids menu even though I am an adult.

Hi! Today I had a great customer service with Aylin she was very lovely and friendly and the food came out perfect! Thank you so much for today read more

This restaurant is really good when everyone does their job and I feel for the manager because it's very hard to find good employees. Everything we ordered was wrong. We didn't get our drinks Our appetizer never showed up Our burgers weee both cooked differently then the way we ordered them and to top it off the waiter never came back after he dropped off the food. How we got things fixed is because the manager stopped by the table to see how we were doing. The manager was awesome, I'd he was my neighbor he would be the first person on my list for the Super Bowl Party. Great guy trying his best to keep the restaurant up and running during these very hard times! I wish I could remember his name, because of the manager and his amazing customer service skills we are leaving this 5 STAR review. read more

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Aylin gave us the BEST service today!! amazing food, incredible drinks, even better service!!

In the area for stagecoach. Stopped by Islands and had the best service from Aylin! So sweet and so kind!!!

Angie is the BEST! Amazing service and super friendly. She makes us feel like we're family. Yummy food is the cherry on top.

I love coming here because our waitress ANGIE she so wonderful, attentive and just so nice, My husband and I frequent this place just to say hello... The food is great delicious, portions are great there's no skimping, treat yourself to Islands read more

Went into islands Aylin was bartending. She was amazing kept my drinks full. Shes caring, beautiful and overall takes passion in her work. She cracks jokes and makes you smile. She knows how to read the room and knows what people want. Aylin is the best person there! I would recommend being served/bartended by her. The way she works is amazing. She cares for each and every one of her customers. Coming back just for her! Thank you Aylin!!!! read more

The service was super friendly and quick! Our server, Ayline, was very attentive and kind! The food was also WONDERFUL! 10/10 recommend

The reason me and my family love going to Islands almost every week is our server Angie. She is one of the kindest and most thoughtful people you can meet. She always remembers my family's whole order and makes us feel so welcome anytime we come in. I highly recommend asking to sit in her section, she always goes out of your way to ensure you have the best experience when you come into the restaurant. We also drive almost 40 minutes just to see her, she's that worth it! read more

Aylin was awesome, Favorite fries as always! She was very attentive, kept our drinks nice and full! Place was clean and lunch was quick

Came in for drinks and apps but left with a full belly of delicious food. I didn't get pics of the food but I love this place. My family and I meet here for a quick bite and drinks and they never disappoint! The Hawaiian burger is to die for. The pineapple and sweet sauce is killer. The truffle fries are dangerously tasty. The beer flight was a cute touch to the experience. They pick three beers that are tied to the restaurant/brand and then you pick the fourth. I tried the La Quinta IPA and it was okay. Waitress was fun, quick, and took care of us :) We will come back again and again! read more

Islands Restaurant - Flight - Burgers Near Me - Palm Desert, California

I went to eat there last night with my best friend who is wheelchair-bound.. my waitress, Renee, and the manager on staff were both very very accommodating and made us feel like we were VIPs! Of course, the burgers were out of this world! I had the Kilauea and he had the classic Hawaiian burger.. but the service was just golden! Thank you for a very pleasant dining experience you two!!! read more

Islands Restaurant - A very agreeable evening at Islands restaurant where the burgers were top-notch, but the service was absolutely remarkable - Burgers Near Me - Palm Desert, California

The food was not bad, it had a wide range of food that satisfied a group of picky eaters looking for a last minute bite before we hit the road. Wild storm was going through and we stayed there for quite awhile. Service was friendly and ambiance was typical of a chain restaurant. read more

Took a bit to get seated but just like everywhere, they seem to be a bit understaffed. Our server Jackie was nice. Tortilla soup was good. Chips and salsa were too but the guacamole was really bland. We both had fish tacos but only one order came out at first but the manager brought us an extra plate to share the first order and the second order was out pretty fast. He was super nice as well. Overall good experience here. Will be back when we are in the area in the mood for fish tacos. read more

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5 meals were ordered to go. only 2 were correct. the others were wrong one way or another. All the meals were barely edible. Terrible food. We will not be returning. read more

Staff was great! Food not so much. The burger patties taste like they were frozen for a long period of time and quickly defrosted. It made my daughter burp like a pig read more

Big Wave burger. The real OG. Been getting these from this location for 20+ years. Always good. Friendly staff.

Dropped into the Islands for a crispy chicken sandwich that's reliably oversized, tender, and not greasy. Islands did not disappoint! While the gf buns seem to have gotten a bit smaller, it also emphasizes that the portion of chicken has remained the same. And hey, they still have gf buns, so that's a win! Sweet potato fries were super hot, right out of the fryer, and while the salsa for our chips was not spicy in the least, it was better when paired with their guac. (Now, if you prefer spicy, even medium spicy, you're gonna want to pass on their salsa.) Hunter was our server, and he was very friendly, attentive, polite, and checked in on us multiple times during our meal. Servers also dropped off refill drinks reliably without being asked, which was so nice (flagging people down when they're busy is a pain)! Overall great experience, and I would definitely visit this location again. Props to Islands for keeping their food and service reliably good no matter which location you visit! read more