I needed to replace an old water heater. Water Heater Doctor replies were prompt. They removed the…read moreold water heater, installed the new old. Used an apprentice as well as the regular technician. All went well and because they can do other plumbing tasks besides water heater maintenance, they looked at my other needs and will get back to me with suggestions. The best!

My gas tank water heater was 20 years old and I decided to replace it pre-emptively. I requested a…read morequote from 3 companies, one of which was the Water Heater Doctor. Their quote came in the lowest and Brandon was extremely helpful on the phone, so I ended up choosing them. - The quote process was great: I submitted their online form, they gave me a call asking for more details, I sent them a few pictures, and they gave me another call with solutions and a quote. The quote also happened to be the cheapest of the 3 companies I got bids from. - The installation went very smoothly. I understand that direct vent water heaters are a little tricky to install, but Brandon installed perfectly. He arrived on time, got rid of our old water heater, and added a new water heater with several fixes: the overflow pipe now runs to the sink, he used a "flex vent" kit so the water heater can sit on the ground, and he put the water heater in a tray to reduce issues from slow leaks since I don't have a basement drain. - After the install, Brandon taught me how to change the temp / turn the water heater off / how to flush it / how to change the anode rod. Very pleased with the work and my new water heater is working flawlessly. The only downside was that there was no permit. I'm no expert on permits. Portland's website says that water heater changes require a permit. Brandon said it's a "gray area" for residential. I am not planning on selling the house and things looked good to me, so I don't mind too much.

To begin, I used Precision Water Heater on two (2) separate occasions. The first time I contacted…read morethem because my hot water was not working. They arrived on time, assessed the situation, then provided a solution which resulted in replacing the tank. The quote I received was reasonable so I agreed to the terms and conditions to move forward with the services. The tech cleaned and removed all trash and materials after installing the new heater. A couple months later I had a service issue which resulted in a warranty item needing to be replaced. Precision came out right away and performed the required services. I'm truly grateful for these guys and I would highly recommend to anyone looking for quality service from their professional staff. Thank you Precision!

The water heater went out in our Portland, OR house, which is a big problem for the tenants living…read morethere. The house has a Direct Vent type of water heater, and those units are hard to find. After getting an extremely high estimate from a major national firm, with restrictive install dates (this kind of thing can't wait), I called Precision Water Heater and immediately connected with Paul. He provided a complete quote, on the spot by just looking at pictures, and located the right unit and installed it the very next morning. All work was completed within his originally quoted budget (a much better price than the others). In addition, he sealed the exterior wall outlet hole with special sealant that he purchased, and didn't charge me. I couldn't ask for a better experience or better contractor. I will use Precision for my future needs, and highly recommend them. bruce (california)

I called Sutherland to get an estimate for replacing my water heater after my neighbor's unit…read morestarted leaking. Since all of our homes were built around the same time, I assumed my water heater was also 17 years old and might need replacement soon. After I sent photos of my water heater and the model details, Ti took the time to look up the serial/model number on the Bradford White website and discovered that my unit was actually only 11 years old, not 17 as I had thought. He texted me back and asked for clearer photos to confirm the manufacturing date. I called him right away, and even though I currently have no issues with my water heater, he generously spent time explaining everything in detail. He told me that Bradford White is a very reliable water heater and that this model generally does not require routine tank draining for maintenance. He also gave me valuable advice for the future, recommending that when I eventually replace the unit, I should install it on a metal drain pan with moisture detection for leak protection. I was genuinely impressed by his honesty, knowledge, and willingness to help without trying to sell me something I don't need right now. He could have easily pushed for a replacement, but instead he gave me thoughtful, professional advice and saved me unnecessary expense. I truly appreciate the time he spent helping me over the phone, and I would absolutely recommend Sutherland to anyone looking for an honest and knowledgeable professional.

We have engaged Sutherland several times this year for plumbing jobs at our home. The office…read moremanager J'eerie, owner Ti, and plumber Jack each have provided excellent customer service in each of our interactions. Jack's plumbing workmanship quality has been top-notch. We also appreciate Jack's thorough and patient explanations and his professional demeanor. Thank you to Jack and all the Sutherland Team!

Jaco installed a super efficient and ultra high end Rinnai RU199iN tankless water heater and it…read morelooks and works outstanding! HOT Water Heating Company was able to come out to my home within a day's notice and gave me a free quote. They quoted me over $1000 less than my best estimate and were able to start and finish the job 4 days later. Jaco was here at 9:00am sharp, was friendly and professional and left no messes. He went out of his way to make sure the outside exhaust vent looked great cosmetically. I cannot recommend Jaco and HOT Water Heater Company more!

From the owner: Emergency Water Heater Replacment Tankless Water Heater…read moreInstallation Water heater Replacment Gas water heater Electric water heater

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There was water in my basement, which appeared to be coming from the water heater. I called three…read moredifferent plumbing companies, and all but MP Plumbing had a wait time of more than a day to assess the situation. Jake Wantland stopped by on his way home from work! He explained everything in detail and what needed to be done. The next day, he arrived with a new water heater and showed me the rust running down the back of the old one. He installed it using earthquake protocols. Upon inspecting the water heater after installation, he noticed that the sump pump was not working correctly. He removed the top, and the problem was immediately resolved, allowing it to function as it should. Jake has an incredible work ethic and is open and honest about what needs to be done and why.

Joe was great! He made it a fun two hour experience. Previously to the job he sent several…read morepersonal texts to confirm equipment, time and quote. He was very affordable, timely, and knowledgeable. He even helped me move a separate appliance that workers from a different job wouldn't do. I highly recommend Joe.

What a breeze!! Not only was the whole replacement scheduled and completed same day (all via…read moretext), but he beat the other quotes we had gotten by a substantial amount! Joe is one of those people who has the energy of an old friend, someone you trust and feel comfortable having in your home. The turnaround time was impressive as well. Would hire him over, and over, and over again!

TMP is outstanding, and your best choice for a plumber, both residential and commercial…read more I reside at my employment, and recently we had our annual, large company party. Suddenly, two new problems arose urgently in the business, with three smaller problems in the residences. Fortunately though, Terry and Jamie at TMP were excellent. They worked with us even over the weekend, and fully resolved all 5 things quickly! They were outstanding in every way: very professional, great communicators, excellent work, and very flexible. Again, TMP is definitely your best choice for a plumber, both residential and commercial.

What great service! Had a leaky hot water heater and called late. Stopped by after their regular…read moreshift to check it out then came by next day to fix it. David and Daniel were a pleasure to work with.

Toilet and tub were clogged. Chris did a great job, very professional. Would recommend him anytime…read more Response to our call was quick. Saved our day,Sunday afternoon, for sure. Well worth the call.

They came out same day and had the main drain in our old house working great in no time! I thought…read morethe price charged was very reasonable for the service. Would definitely recommend them to others.